Palm Tungsten W PDA Phone Instructions
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Getting, sending, and managing e-mail 207 To determine if a message has an attachment or multiple attachments that exceed the maximum message size: nIn the Inbox, tap the message title. If the message plus attachments exceeds the maximum message size, the More button appears on the Message screen. In the case of multiple attachments, if some of the attachments were downloaded completely, you see both the paper clip icon (indicating fully downloaded attachments) and the More button (indicating incompletely downloaded attachments). To download a single attachment that exceeds the maximum message size: 1.Tap the More button. 2.Tap No to stop downloading and return to the Message screen. Tap Yes to continue downloading the entire message with attachment. 3.(Optional) Tap Cancel to stop downloading and return to the Message screen. When downloading is complete, the paper clip icon appears and the More button is no longer displayed. Follow the procedure for viewing an attachment presented earlier in this chapter. More button indicates that message plus any attachments exceeds maximum message size Ta p M o r e
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software 208 To download multiple attachments whose total size exceeds the maximum message size: 1.Tap the paper clip icon. 2.Select one of the following: – To return to the Message screen, tap Cancel. – To view any fully downloaded attachments without continuing to download additional attachments, tap No. Follow the procedure for viewing an attachment presented earlier in this chapter. – To continue downloading all messages, tap Yes. 3.(Optional) Tap Cancel to stop downloading and return to the Message screen. When downloading is complete, the Attachments dialog box appears, showing all downloaded messages. Follow the procedure for viewing an attachment presented earlier in this chapter. Attaching files to e-mail You can attach files on your handheld to e-mail messages you send. For example, you can attach files from the various handheld applications, such as any Date Book appointment (.vcs), To Do List tasks (.vcs), or memos (.txt). NOTEThe maximum size message you can send is 60KB for the body text and 2MB total, including attachments. The maximum number of attachments for any e-mail is ten, regardless of the attachments’ total size.
Getting, sending, and managing e-mail 209 You can attach the following types of files: nvCard (.vcf) nvCal (.vcs) nMemo/Text (.txt) nPRC (.prc) nPDB (.pdb) To attach a file to a message: 1.Press Command + A. Alternately, press Function + Menu , tap Options, and then tap Add Attachment. 2.Tap the Type pick list and select the file type. All files of the selected type appear in the Type box. For example, if you select Appointments (vCal), tap Date Book to see a list of appointments from a particular date that you can attach, or tap To Do to see To Do List tasks. Select type of file you want to attach
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software 210 3.Tap the file that you want to attach, and then tap Add. The selected file appears in the Attachments box. 4.Repeat steps 4 and 5 to for each attachment you want to add, and then tap Done. TIPTo delete an attachment from an e-mail message, tap the attached file in the Attachments box and then tap Delete. 5.Tap Send or Outbox. Forwarding an attachment You can include an attachments on any message you forward, up to the maximum message size. To forward a message with an attachment: 1.Tap the folders pick list and select the folder that contains the e-mail. 2.Tap the e-mail message to display it. 3.Press Command + F. Alternately, tap the Forward button. 4.Tap the word To. On the Recipient List screen, enter or look up the recipient address. See the procedure for creating e-mail earlier in this chapter for more information on addressing messages. 5.Follow the steps for the procedure for attaching files presented earlier in this chapter.
Getting, sending, and managing e-mail 211 Deleting messages You can delete one or more e-mail messages from any folder. For example, you can delete old messages in the Inbox or messages that you were working on in the Drafts folder. When you delete a message, it is placed in the Trash folder. See “Emptying the trash” later in this chapter. To delete messages on the server when you empty the trash on your handheld, you can select the Delete Msgs on Server setting in VersaMail Preferences. If you don’t periodically empty the trash and delete messages on the server, any incoming e- mail may “bounce” back to the sender. See “Setting preferences for getting and deleting e-mail” later in this chapter. To delete one or more messages: 1.Tap the folders pick list and select the folder that contains the message you want to delete. 2.Do one of the following: 3.Press Right on the navigator to move to and open the Message menu. 4.Press Down on the navigator to move to the Delete option, and then press Select to delete the message. TIPAlternately, you can tap the message icon next to a selected e-mail message and then tap Delete, or press Function + Menu and then select Delete. 5.Press Function + Enter , or tap OK. Item to delete Action One message Tap the bullet next to the message’s icon. Multiple messagesTap the bullet next to the icon of each message that you want to delete. A group of adjacent messagesDrag the stylus along the left of the message icons. To select another group, lift the stylus and select the next group of messages.
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software 212 6.(Optional) Tap Also delete message on server if you want to delete the message from the server now. The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash. If you set the preference to automatically empty the trash, the messages are deleted when the trash is emptied. By default, the trash auto-empties all deleted e-mail older than one week. See “Emptying the trash” later in this chapter for more information. IMPORTANTIf you delete a message on the server, you cannot retrieve it and view it again later. To delete messages before a certain date: 1.Press press Function + Menu , and then tap Delete Old from the Message menu. 2.Tap the Folder pick list and select the folder that contains the messages you want to delete. If you selected the setting Delete Msgs on Server in VersaMail Preferences, this check box is selected Displays the current folder for deleting messages
Getting, sending, and managing e-mail 213 3.Tap the Older than pick list, and then tap One Week, One Month, or Choose Date. If you tap Choose Date, you can select a date from the calendar. 4.Tap Delete. 5.(Optional) Tap Also delete message on server if you want to delete the message from the server now. 6.Press Function + Enter , or tap OK. Tap a date to select it, or tap Today
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software 214 Emptying the trash Deleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, you should empty the trash regularly. If you want to automatically empty the trash, you can set a preference to empty the trash immediately or empty any e-mail older than a certain number of days. To empty the trash: 1.Press Command + E. Alternately, press Function + Menu , and then select Empty Trash from the Message menu. NOTEIf Auto-Empty Mail from Trash is selected in VersaMail Preferences, a message asks if you want to delete the trash. 2.(Optional) Tap Details to see how many messages are in the Trash, and whether the messages are set to be deleted on the server. 3.If you want to delete messages from the handheld as well as from the server, tap Both. A message asks if you want to update the server now. To delete the message from only the handheld now, tap Handheld. NOTEMany e-mail providers, such as Yahoo, have size restrictions for mail storage. If your mailbox on the server becomes full, messages are returned to the senders.
Getting, sending, and managing e-mail 215 To have the trash emptied automatically: 1.Press Command + R. Alternately, press Function + Menu , select Options, and then select Preferences. 2.Tap Advanced. By default, Auto-Empty Mail from Trash is selected, and the time interval is set at Older Than 1 Week. 3.Tap the pick list, and select how often you want the e-mail messages automatically emptied from the trash. – Immediately. – Older Than 1 Day. – Older Than 3 Days. – Older Than 1 Week. – Older Than 1 Month. 4.Press Function + Enter , or tap OK. Marking messages as read or unread You can mark messages as read or unread. When you tap a message to read it, it is automatically marked as read. NOTEBecause POP servers do not support the read or unread message feature, the message is in bold or regular typeface for POP accounts on the handheld, but you can’t connect with the server to change the message state. To mark messages as read or unread: 1.Tap the folders pick list and select the folder you want. 2.Tap the icon next to the message you want to mark.
Chapter 17 Using Palm™ VersaMail™ Personal E-mail Software 216 3.Tap Mark Read or tap Mark Unread. TIPTo mark multiple messages, tap the bullets next to the messages you want, press Function + Menu and then select Mark Read or Mark Unread. 4.Tap Handheld to mark the messages as read or unread on your handheld. Tap Both to mark the messages on both the handheld and the server. If you tap Both, this message appears. Tap OK to connect with the server and immediately mark the messages as read or unread on the server. This action also processes any other pending actions on the server, such as messages not yet deleted.