Lexmark X940e Owners Manual
Have a look at the manual Lexmark X940e Owners Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 166 Lexmark manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Diagnostic information2-165 7510 Go Back Previous Next 5Are the PC cartridge units correctly installed? Refer to the following images. Note that the far left PC cartridge unit is tilted in the first image. Incorrect: Correct:Go to the next step.Remove and reinstall the PC cartridge units correctly. See “PC cartridge unit removal” on page 4-54. 6Do the PC units easily slide in and out of the machine? Go to the next step.Replace any damaged PC units or any damaged erase lamp assembly. See “PC cartridge unit removal” on page 4-54, “K erase lamp assembly removal” on page 4-76, or “CMY erase lamp assembly removal” on page 4-75 . Step Check Yes No
2-166Service Manual 7510 Go Back Previous Next 904.07 CMY transfer roll retract motor time out 7Check that the transfer belt steering mechanism lock packaging was fully removed. If not removed before the transfer belt lever is lowered, the transfer belt steering mechanism lock might break and remain inside the machine in the area, as showing in the following image (A). The following images show the transfer belt steering mechanism lock. Are there any remnants from the packaging?Remove any packaging remnants.Contact the next level of support. 8Replace the transfer belt unit assembly. Go to “Transfer belt unit assembly removal” on page 4-16. Does the error remain?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. Step Check Yes No
Diagnostic information2-167 7510 Go Back Previous Next 905.00 NVM read/write cannot be executed error 905.01 Marking device video error 2Replace the transfer belt unit assembly. Go to “Transfer belt unit assembly removal” on page 4-16. Does the error remain?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Replace the printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88. Go to step 3.Problem solved. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88.Problem solved. Step Check Yes No
2-168Service Manual 7510 Go Back Previous Next 905.02 Marking device Xerographics error 905.03 Marking device other1 error 905.04 Marking device paper handling error 905.05 Marking device other2 error 907.00 Printhead polygon mirror motor error Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88.Problem solved.
Diagnostic information2-169 7510 Go Back Previous Next 907.01 Y laser SOS internal error 907.02 M laser SOS internal error Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Go to step 3. Problem solved. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the printhead assembly. Go to “Printhead assembly removal” on page 4-104.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Go to step 3. Problem solved. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the printhead assembly. Go to “Printhead assembly removal” on page 4-104.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Go to step 3. Problem solved.
2-170Service Manual 7510 Go Back Previous Next 907.03 C laser SOS internal error 907.04 K laser SOS internal error 3Perform a POR. Does the error occur when the power is turned off/on?Replace the printhead assembly. Go to “Printhead assembly removal” on page 4-104.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Go to step 3. Problem solved. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the printhead assembly. Go to “Printhead assembly removal” on page 4-104.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Go to step 3. Problem solved. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the printhead assembly. Go to “Printhead assembly removal” on page 4-104.Problem solved. Step Check Yes No
Diagnostic information2-171 7510 Go Back Previous Next 907.05 Printhead control error 908.00 Waste toner full error Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again?Go to step 3. Problem solved. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the printhead assembly. Go to “Printhead assembly removal” on page 4-104.Problem solved. Step Check Yes No 1Reinstall the waste toner cartridge. Does the error remain?Replace the waste toner cartridge. Go to step 2.Problem solved. 2Check the sensor (waste toner full) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch BASE SENSOR TEST. 3. Touch Devices. 4. Touch Waste toner cartridge full. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (waste toner full) for proper connection. Is the above component properly connected?Replace the sensor (waste toner full).Replace the connection. 4Perform a POR. Does the error occur when the power is turned off/on?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91. Problem solved.
2-172Service Manual 7510 Go Back Previous Next 911.00 24V LVPS cooling fan error 911.01 Transfer belt drive motor cooling fan error Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Check the 24V LVPS cooling fan assembly for proper connection. Is the above component properly connected?Replace the 24V LVPS cooling fan assembly. Go to “24V LVPS cooling fan removal” on page 4-98.Replace the connection. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Check the transfer belt drive motor cooling fan assembly for proper connection. Is the above component properly connected?Replace the transfer belt drive motor cooling fan assembly. Go to “Transfer belt drive motor cooling fan removal” on page 4-92.Replace the connection. 3Perform a POR. Does the error occur when the power is turned off/on?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91.Problem solved.
Diagnostic information2-173 7510 Go Back Previous Next 911.02 Fuser cooling fan lock error 918.00 Standard media exit shift error Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Perform several print tests. If the problem remains, go to step 2. 2Check the fuser cooling fan for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Fuser cooling fan. Does the above component operate properly?Go to step 4. Go to step 3. 3Check the fuser cooling fan for proper connection. Is the above component properly connected?Replace the fuser cooling fan. Go to “Fuser cooling fan removal” on page 4-101Replace the connection. 4Perform a POR. Does the error occur when the power is turned off/on?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91.Problem solved. Step Check Yes No 1Perform a POR. Does the error occur when the power is turned off/on?Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal” on page 4-88.Problem solved.
2-174Service Manual 7510 Go Back Previous Next 920.00 Fuser main lamp overheat error 920.01 Front thermistor disconnection error Step Check Yes No 1Reset the fuser overheat failure lock out condition. 1. Enter the Diagnostics Menu. 2. Touch Fuser temp fail clear. 3. Touch Fuser temp fail clear. Perform a POR. Does the error occur when the power is turned off/on?Go to step 2. Go to step 5. 2Reset the fuser overheat failure lock out condition. Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly?Remove the media.Go to step 3. 3Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly?Go to step 4. Install the fuser unit assembly properly. 4Check the fuser unit assembly for proper connection. Is the above component properly connected.Go to step 5. Repair the connection. 5Perform a print test. Does the error continue?Replace the fuser unit assembly. Go to “Fuser unit assembly removal” on page 4-15. Go to step 6.Problem solved. 6Perform a POR. Does the error occur when the power is turned off/on?Replace the AC drive card bracket assembly. Go to “AC drive card bracket assembly removal” on page 4-109.Problem solved. Step Check Yes No 1Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly?Remove the media.Go to step 2. 2Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly?Go to step 3. Install the fuser unit assembly properly. 3Check the fuser unit assembly for proper connection. Is the above component properly connected.Go to step 4. Repair the connection.