Lexmark X940e Owners Manual
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Diagnostic information2-75 7510 Go Back Previous Next 290.12 Sensor (ADF registration) late jam (side 2) 6Check the ADF feed drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF feed drv mtr. Does the above component operate properly?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Go to step 7. 7Check the ADF feed drive motor assembly for proper connection. Is the above component properly connected?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Replace the connection. 8Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 9.Problem solved. 9Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. Step Check Yes No
2-76Service Manual 7510 Go Back Previous Next 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the inverter gate condition. Is the inverter gate free of damage and warpage and does it move smoothly?Go to step 5. Replace the inverter gate. Go to “Inverter gate removal” on page 4-159. 5Check the sensor (ADF registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 7. Go to step 6. 6Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF registration) removal” on page 4-156.Replace the connection. 7Check the ADF feed drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF feed drv mtr. Does the above component operate properly?Go to step 9. Go to step 8. Step Check Yes No
Diagnostic information2-77 7510 Go Back Previous Next 8Check the ADF feed drive motor assembly for proper connection. Is the above component properly connected?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Replace the connection. 9Check the inverter solenoid assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Inverter solenoid. Does the above component operate properly?Go to step 11. Go to step 10. 10Check the inverter solenoid assembly for proper connection. Is the above component properly connected?Replace the inverter solenoid assembly. Go to “Inverter solenoid assembly removal” on page 4-146.Replace the connection. 11Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 12.Problem solved. 12Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
2-78Service Manual 7510 Go Back Previous Next 290.13 Sensor (ADF registration) lag jam Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Remove the registration pad cover and clean the black registration pad shown in the diagram below. 1. Raise the ADF to the full upright position. 2. Remove the two screws securing the registration pad cover. 3. Remove the registration pad cover. 4. Clean or replace the black registration pad of excess paper dust. 5. Reinstall the registration pad cover. Place several undamaged documents in the ADF, and perform an ADF test. Does the problem remain?Go to step 3. Problem solved. 3Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 4. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162.
Diagnostic information2-79 7510 Go Back Previous Next 4Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 5. Remove all contaminates from the media path. 5Check the sensor (ADF registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 7. Go to step 6. 6Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF registration) removal” on page 4-156.Replace the connection. 7Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 9. Go to step 8. 8Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. 9Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 10.Problem solved. 10Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
2-80Service Manual 7510 Go Back Previous Next 290.14 Sensor (ADF inverter) late jam (Inverting) Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF inverter) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF inverter. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 6. Go to step 5. 5Check the sensor (ADF inverter) for proper connection. Is the above component properly connected?Replace the sensor (ADF inverter). Go to “Sensor (ADF inverter) removal” on page 4-158.Replace the connection.
Diagnostic information2-81 7510 Go Back Previous Next 6Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 8. Go to step 7. 7Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. 8Check the sensor (ADF registration) for proper operation. Perform the sensor (ADF registration) test. Open the ADF left cover assembly. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 10. Go to step 9. 9Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF registration) removal” on page 4-156.Replace the connection. 10Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 11.Problem solved. 11Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
2-82Service Manual 7510 Go Back Previous Next 290.15 Sensor (ADF registration) lag jam (inverting) Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/ pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 6. Go to step 5. 5Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF registration) removal” on page 4-156.Replace the connection.
Diagnostic information2-83 7510 Go Back Previous Next 6Check the sensor (ADF pre registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF pre registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 8. Go to step 7. 7Check the sensor (ADF pre-registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF pre- registration). Go to “Sensor (ADF pre- registration) removal” on page 4-157.Replace the connection. 8Check the ADF feed drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF feed drv mtr. Does the above component operate properly?Go to step 10. Go to step 9. 9Check the ADF feed drive motor assembly for proper connection. Is the above component properly connected?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Replace the connection. Step Check Yes No
2-84Service Manual 7510 Go Back Previous Next 10Check the inverter solenoid assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Inverter solenoid. Does the above component operate properly?Go to step 12. Go to step 11. 11Check the inverter solenoid assembly for proper connection. Is the above component properly connected?Replace the inverter solenoid assembly. Go to “Inverter solenoid assembly removal” on page 4-146.Replace the connection. 12Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 14. Go to step 13. 13Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. 14Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 15.Problem solved. Step Check Yes No