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Lexmark X940e Owners Manual

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    							Diagnostic information2-75
    7510
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    290.12 Sensor (ADF registration) late jam (side 2)
    6Check the ADF feed drive motor assembly for proper 
    operation. 
    Caution: When performing motor tests, ensure 
    that all cover and door interlock switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch ADF feed drv mtr.
    Does the above component operate properly?Replace the 
    ADF feed drive 
    motor assembly. 
    Go to “ADF 
    feed drive 
    motor 
    assembly 
    removal” on 
    page 4-141.Go to step 7.
    7Check the ADF feed drive motor assembly for proper 
    connection.
    Is the above component properly connected?Replace the 
    ADF feed drive 
    motor assembly. 
    Go to “ADF 
    feed drive 
    motor 
    assembly 
    removal” on 
    page 4-141.Replace the 
    connection.
    8Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the 
    ADF controller 
    card assembly. 
    Go to “ADF 
    controller card 
    assembly 
    removal” on 
    page 4-145.
    Go to step 9.Problem solved.
    9Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the RIP 
    card assembly. 
    Go to “RIP card 
    assembly 
    removal” on 
    page 4-84.Problem solved.
    Step Check Yes No
    1Check the original document condition.
    Is the original document free of paper clips and staples as 
    well as damage such as creases, tears, holes or excessive 
    wear?Go to step 2. Remove damaged 
    original document 
    and replace with a 
    new undamaged 
    original document. 
    Perform a ADF 
    test. If the problem 
    remains, go to step 
    2. Step Check Yes No 
    						
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    2Check the ADF rolls for wear.
    Is the ADF feed/pick roll assembly or the ADF separation roll 
    guide assembly free of excess wear?Go to step 3. Clean or replace 
    the ADF feed/pick 
    roll assembly or 
    the ADF 
    separation roll 
    guide assembly. 
    Go to “ADF feed/
    pick roll 
    assembly 
    removal” on 
    page 4-149 or 
    “ADF separation 
    roll guide 
    assembly” on 
    page 4-162.
    3Check the media path for contaminates.
    Is the media path free of excess media dust and foreign 
    objects such as paper clips and staples?Go to step 4. Remove all 
    contaminates from 
    the media path.
    4Check the inverter gate condition.
    Is the inverter gate free of damage and warpage and does it 
    move smoothly?Go to step 5. Replace the 
    inverter gate.
    Go to “Inverter 
    gate removal” on 
    page 4-159.
    5Check the sensor (ADF registration) for proper operation. 
    1. Enter the Diagnostics Menu.
    2. Touch SCANNER TESTS.
    3. Touch Sensor Tests.
    4. Touch ADF registration.
    Does the display on the operator panel, change every time 
    the sensing area of the above sensor is interrupted or 
    blocked?Go to step 7. Go to step 6.
    6Check the sensor (ADF registration) for proper connection.
    Is the above component properly connected?Replace the 
    sensor (ADF 
    registration). 
    Go to “Sensor 
    (ADF 
    registration) 
    removal” on 
    page 4-156.Replace the 
    connection.
    7Check the ADF feed drive motor assembly for proper 
    operation. 
    Caution: When performing motor tests, ensure 
    that all cover and door interlock switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch ADF feed drv mtr.
    Does the above component operate properly?Go to step 9. Go to step 8. Step Check Yes No 
    						
    							Diagnostic information2-77
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    8Check the ADF feed drive motor assembly for proper 
    connection.
    Is the above component properly connected?Replace the 
    ADF feed drive 
    motor assembly. 
    Go to “ADF 
    feed drive 
    motor 
    assembly 
    removal” on 
    page 4-141.Replace the 
    connection.
    9Check the inverter solenoid assembly for proper operation. 
    Caution: When performing motor tests, ensure 
    that all cover and door interlock switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch Inverter solenoid.
    Does the above component operate properly?Go to step 11. Go to step 10.
    10Check the inverter solenoid assembly for proper connection.
    Is the above component properly connected?Replace the 
    inverter solenoid 
    assembly. 
    Go to “Inverter 
    solenoid 
    assembly 
    removal” on 
    page 4-146.Replace the 
    connection.
    11Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the 
    ADF controller 
    card assembly.
    Go to “ADF 
    controller card 
    assembly 
    removal” on 
    page 4-145.
    Go to step 12.Problem solved.
    12Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the RIP 
    card assembly. 
    Go to “RIP card 
    assembly 
    removal” on 
    page 4-84.Problem solved. Step Check Yes No 
    						
    							2-78Service Manual 7510
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    290.13 Sensor (ADF registration) lag jam
    Step Check Yes No
    1Check the original document condition.
    Is the original document free of paper clips and staples as 
    well as damage such as creases, tears, holes or excessive 
    wear?Go to step 2. Remove damaged 
    original document 
    and replace with a 
    new undamaged 
    original document. 
    Perform a ADF 
    test. If the problem 
    remains, go to step 
    2.
    2Remove the registration pad cover and clean the black 
    registration pad shown in the diagram below.
    1. Raise the ADF to the full upright position.
    2. Remove the two screws securing the registration pad 
    cover.
    3. Remove the registration pad cover.
    4. Clean or replace the black registration pad of excess 
    paper dust.
    5. Reinstall the registration pad cover.
    Place several undamaged documents in the ADF, and 
    perform an ADF test.
    Does the problem remain?Go to step 3. Problem solved.
    3Check the ADF rolls for wear.
    Is the ADF feed/pick roll assembly or the ADF separation roll 
    guide assembly free of excess wear?Go to step 4. Clean or replace 
    the ADF feed/pick 
    roll assembly or 
    the ADF 
    separation roll 
    guide assembly. 
    Go to “ADF feed/
    pick roll 
    assembly 
    removal” on 
    page 4-149 or 
    “ADF separation 
    roll guide 
    assembly” on 
    page 4-162. 
    						
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    4Check the media path for contaminates.
    Is the media path free of excess media dust and foreign 
    objects such as paper clips and staples?Go to step 5. Remove all 
    contaminates from 
    the media path.
    5Check the sensor (ADF registration) for proper operation. 
    1. Enter the Diagnostics Menu.
    2. Touch SCANNER TESTS.
    3. Touch Sensor Tests.
    4. Touch ADF registration.
    Does the display on the operator panel, change every time 
    the sensing area of the above sensor is interrupted or 
    blocked?Go to step 7. Go to step 6.
    6Check the sensor (ADF registration) for proper connection.
    Is the above component properly connected?Replace the 
    sensor (ADF 
    registration). 
    Go to “Sensor 
    (ADF 
    registration) 
    removal” on 
    page 4-156.Replace the 
    connection.
    7Check the ADF registration motor for proper operation.
    Caution: When performing motor tests, ensure 
    that all cover and door interlock switches are 
    overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch ADF registration drv mtr. 
    5. Touch Forward or reverse. 
    Does the above component operate properly?Go to step 9. Go to step 8.
    8Check the ADF registration motor for proper connection.
    Is the above component properly connected?Replace the 
    ADF registration 
    motor. 
    Go to “ADF 
    registration 
    motor removal” 
    on page 4-166.Replace the 
    connection.
    9Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the 
    ADF controller 
    card assembly.
    Go to “ADF 
    controller card 
    assembly 
    removal” on 
    page 4-145.
    Go to step 10.Problem solved.
    10Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the RIP 
    card assembly. 
    Go to “RIP card 
    assembly 
    removal” on 
    page 4-84.Problem solved. Step Check Yes No 
    						
    							2-80Service Manual 7510
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    290.14 Sensor (ADF inverter) late jam (Inverting)
    Step Check Yes No
    1Check the original document condition.
    Is the original document free of paper clips and staples as 
    well as damage such as creases, tears, holes or excessive 
    wear?Go to step 2. Remove damaged 
    original document 
    and replace with a 
    new undamaged 
    original document. 
    Perform a ADF 
    test. If the problem 
    remains, go to 
    step 2.
    2Check the ADF rolls for wear.
    Is the ADF feed/pick roll assembly or the ADF separation 
    roll guide assembly free of excess wear?Go to step 3. Clean or replace 
    the ADF feed/pick 
    roll assembly or 
    the ADF 
    separation roll 
    guide assembly. 
    Go to “ADF feed/
    pick roll 
    assembly 
    removal” on 
    page 4-149 or 
    “ADF separation 
    roll guide 
    assembly” on 
    page 4-162.
    3Check the media path for contaminates.
    Is the media path free of excess media dust and foreign 
    objects such as paper clips and staples?Go to step 4. Remove all 
    contaminates from 
    the media path.
    4Check the sensor (ADF inverter) for proper operation.
    1. Enter the Diagnostics Menu.
    2. Touch SCANNER TESTS.
    3. Touch Sensor Tests.
    4. Touch ADF inverter.
    Does the display on the operator panel, change every time 
    the sensing area of the above sensor is interrupted or 
    blocked? Go to step 6. Go to step 5.
    5Check the sensor (ADF inverter) for proper connection.
    Is the above component properly connected?Replace the 
    sensor (ADF 
    inverter). 
    Go to “Sensor 
    (ADF inverter) 
    removal” on 
    page 4-158.Replace the 
    connection. 
    						
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    6Check the ADF registration motor for proper operation.
    Caution: When performing motor tests, 
    ensure that all cover and door interlock 
    switches are overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch ADF registration drv mtr.
    5. Touch Forward or reverse. 
    Does the above component operate properly?Go to step 8. Go to step 7.
    7Check the ADF registration motor for proper connection.
    Is the above component properly connected?Replace the ADF 
    registration motor. 
    Go to “ADF 
    registration 
    motor removal” 
    on page 4-166.Replace the 
    connection.
    8Check the sensor (ADF registration) for proper operation. 
    Perform the sensor (ADF registration) test.
    Open the ADF left cover assembly.
    1. Enter the Diagnostics Menu.
    2. Touch SCANNER TESTS.
    3. Touch Sensor Tests.
    4. Touch ADF registration.
    Does the display on the operator panel, change every time 
    the sensing area of the above sensor is interrupted or 
    blocked? Go to step 10. Go to step 9.
    9Check the sensor (ADF registration) for proper connection.
    Is the above component properly connected?Replace the 
    sensor (ADF 
    registration). 
    Go to “Sensor 
    (ADF 
    registration) 
    removal” on 
    page 4-156.Replace the 
    connection.
    10Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the ADF 
    controller card 
    assembly. 
    Go to “ADF 
    controller card 
    assembly 
    removal” on 
    page 4-145.
    Go to step 11.Problem solved.
    11Place an undamaged document in the ADF, and perform a 
    ADF test.
    Does the error remain?Replace the RIP 
    card assembly. 
    Go to “RIP card 
    assembly 
    removal” on 
    page 4-84.Problem solved. Step Check Yes No 
    						
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    290.15 Sensor (ADF registration) lag jam (inverting)
    Step Check Yes No
    1Check the original document condition.
    Is the original document free of paper clips and staples as 
    well as damage such as creases, tears, holes or 
    excessive wear?Go to step 2. Remove 
    damaged 
    original 
    document and 
    replace with a 
    new undamaged 
    original 
    document. 
    Perform a ADF 
    test. If the 
    problem 
    remains, go to 
    step 2.
    2Check the ADF rolls for wear.
    Is the ADF feed/pick roll assembly or the ADF separation 
    roll guide assembly free of excess wear?Go to step 3. Clean or replace 
    the ADF feed/
    pick roll 
    assembly or the 
    ADF separation 
    roll guide 
    assembly. 
    Go to “ADF 
    feed/pick roll 
    assembly 
    removal” on 
    page 4-149 or 
    “ADF 
    separation roll 
    guide 
    assembly” on 
    page 4-162.
    3Check the media path for contaminates.
    Is the media path free of excess media dust and foreign 
    objects such as paper clips and staples?Go to step 4. Remove all 
    contaminates 
    from the media 
    path.
    4Check the sensor (ADF registration) for proper operation. 
    1. Enter the Diagnostics Menu.
    2. Touch SCANNER TESTS.
    3. Touch Sensor Tests.
    4. Touch ADF registration.
    Does the display on the operator panel, change every 
    time the sensing area of the above sensor is interrupted 
    or blocked? Go to step 6. Go to step 5.
    5Check the sensor (ADF registration) for proper 
    connection.
    Is the above component properly connected?Replace the 
    sensor (ADF 
    registration). 
    Go to “Sensor 
    (ADF 
    registration) 
    removal” on 
    page 4-156.Replace the 
    connection. 
    						
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    6Check the sensor (ADF pre registration) for proper 
    operation.
    1. Enter the Diagnostics Menu.
    2. Touch SCANNER TESTS.
    3. Touch Sensor Tests.
    4. Touch ADF pre registration.
    Does the display on the operator panel, change every 
    time the sensing area of the above sensor is interrupted 
    or blocked?Go to step 8. Go to step 7.
    7Check the sensor (ADF pre-registration) for proper 
    connection.
    Is the above component properly connected?Replace the 
    sensor (ADF 
    pre-
    registration). 
    Go to “Sensor 
    (ADF pre-
    registration) 
    removal” on 
    page 4-157.Replace the 
    connection.
    8Check the ADF feed drive motor assembly for proper 
    operation. 
    Caution: When performing motor tests, 
    ensure that all cover and door interlock 
    switches are overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch ADF feed drv mtr.
    Does the above component operate properly?Go to step 10. Go to step 9.
    9Check the ADF feed drive motor assembly for proper 
    connection.
    Is the above component properly connected?Replace the 
    ADF feed drive 
    motor 
    assembly. 
    Go to “ADF 
    feed drive 
    motor 
    assembly 
    removal” on 
    page 4-141.Replace the 
    connection. Step Check Yes No 
    						
    							2-84Service Manual 7510
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    10Check the inverter solenoid assembly for proper 
    operation. 
    Caution: When performing motor tests, 
    ensure that all cover and door interlock 
    switches are overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch Inverter solenoid.
    Does the above component operate properly?Go to step 12. Go to step 11.
    11Check the inverter solenoid assembly for proper 
    connection.
    Is the above component properly connected?Replace the 
    inverter 
    solenoid 
    assembly. 
    Go to “Inverter 
    solenoid 
    assembly 
    removal” on 
    page 4-146.Replace the 
    connection.
    12Check the ADF registration motor for proper operation.
    Caution: When performing motor tests, 
    ensure that all cover and door interlock 
    switches are overridden.
    1. Enter the Diagnostics Menu.
    2. Touch MOTOR TESTS.
    3. Touch Scanner Motor Tests.
    4. Touch ADF registration drv mtr. 
    5. Touch Forward or reverse. 
    Does the above component operate properly?Go to step 14. Go to step 13.
    13Check the ADF registration motor for proper connection.
    Is the above component properly connected?Replace the 
    ADF 
    registration 
    motor. 
    Go to “ADF 
    registration 
    motor 
    removal” on 
    page 4-166.Replace the 
    connection.
    14Place an undamaged document in the ADF, and perform 
    a ADF test.
    Does the error remain?Replace the 
    ADF controller 
    card assembly. 
    Go to “ADF 
    controller card 
    assembly 
    removal” on 
    page 4-145.
    Go to step 15.Problem solved. Step Check Yes No 
    						
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