Lexmark X940e Owners Manual
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Diagnostic information2-85 7510 Go Back Previous Next 290.20 Sensor (ADF width APS1), sensor (ADF width APS 2) and sensor (ADF width APS 3) static jam 15Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the document size. Is the correct size document being inserted into the ADF?Go to step 2. Insert the proper size document into the ADF. 2Check the connection of each ADF controller card assembly connector. Is each connector of ADF controller card assembly connected properly?Go to step 3. Connect each connector of ADF controller card assembly properly. 3Check the sensor (ADF width APS 1) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF width APS 1. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 5. Go to step 4. 4Check the sensor (ADF width APS 1) for proper connection. Is the above component properly connected?Replace the sensor (ADF width APS 1). Go to “Sensor (ADF width APS 1) removal” on page 4-153.Replace the connection. 5Check the sensor (ADF width APS 2) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF width APS 2. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 7. Go to step 6. 6Check the sensor (ADF width APS 2) for proper connection. Is the above component properly connected?Replace the sensor (ADF width APS 2). Go to “Sensor (ADF width APS 2) removal” on page 4-154.Replace the connection. Step Check Yes No
2-86Service Manual 7510 Go Back Previous Next 290.21 Sensor (ADF width APS 1) static jam 7Check the sensor (ADF width APS 3) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF width APS 3. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 9. Go to step 8. 8Check the sensor (ADF width APS 3) for proper connection. Is the above component properly connected?Replace the sensor (ADF width APS 3). Go to “Sensor (ADF width APS 3) removal” on page 4-155.Replace the connection. 9Perform a POR. Does the error remain when the power is turned off/on?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 10.Problem solved. 10Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the media path. Is the media path free of media or media fragments?Go to step 2. Remove any media or media fragments. 2Check the sensor (ADF width APS 1) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF width APS 1. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. Step Check Yes No
Diagnostic information2-87 7510 Go Back Previous Next 290.22 Sensor (ADF width APS 2) static jam 3Check the sensor (ADF width APS 1) for proper connection. Is the above component properly connected?Replace the sensor (ADF width APS 1). Go to “Sensor (ADF width APS 1) removal” on page 4-153.Replace the connection. 4Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 5.Problem solved. 5Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the media path. Is the media path free of media or media fragments?Go to step 2. Remove any media or media fragments. 2Check the sensor (ADF width APS 2) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF width APS 2. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (ADF width APS 2) for proper connection. Is the above component properly connected?Replace the sensor (ADF width APS 2). Go to “Sensor (ADF width APS 2) removal” on page 4-154.Replace the connection. 4Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 5.Problem solved. Step Check Yes No
2-88Service Manual 7510 Go Back Previous Next 290.23 Sensor (ADF width APS 3) static jam 5Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the media path. Is the media path free of media or media fragments?Go to step 2. Remove any media or media fragments. 2Check the sensor (ADF width APS 3) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF width APS 3. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (ADF width APS 3) for proper connection. Is the above component properly connected?Replace the sensor (ADF width APS 3). Go to “Sensor (ADF width APS 3) removal” on page 4-155.Replace the connection. 4Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 5.Problem solved. 5Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
Diagnostic information2-89 7510 Go Back Previous Next 291.00 Sensor (ADF registration) static jam 291.01 Sensor (ADF inverter) lag jam (inverting) Step Check Yes No 1Check the media path. Is the media path free of media or media fragments?Go to step 2. Remove any media or media fragments. 2Check the sensor (ADF registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 4. Go to step 3. 3Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF registration) removal” on page 4-156.Replace the connection. 4Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 5.Problem solved. 5Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2.
2-90Service Manual 7510 Go Back Previous Next 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF inverter) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF inverter. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 6. Go to step 5. 5Check the sensor (ADF inverter) for proper connection. Is the above component properly connected?Replace the sensor (ADF inverter). Go to “Sensor (ADF inverter) removal” on page 4-158.Replace the connection. 6Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 8. Go to step 7. 7Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. Step Check Yes No
Diagnostic information2-91 7510 Go Back Previous Next 291.02 Sensor (ADF inverter) late jam 2 8Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 9.Problem solved. 9Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF inverter) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF inverter. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 6. Go to step 5. Step Check Yes No
2-92Service Manual 7510 Go Back Previous Next 5Check the sensor (ADF inverter) for proper connection. Is the above component properly connected?Replace the sensor (ADF inverter). Go to “Sensor (ADF inverter) removal” on page 4-158.Replace the connection. 6Check the inverter gate condition. Is the inverter gate free of damage and warpage and does it move smoothly?Go to step 7. Replace the inverter gate. Go to “Inverter gate removal” on page 4-159. 7Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 9. Go to step 8. 8Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. 9Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 10.Problem solved. 10Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
Diagnostic information2-93 7510 Go Back Previous Next 291.03 Sensor (ADF inverter) lag jam Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF inverter) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF inverter. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 6. Go to step 5. 5Check the sensor (ADF inverter) for proper connection. Is the above component properly connected?Replace the sensor (ADF inverter). Go to “Sensor (ADF inverter) removal” on page 4-158.Replace the connection. 6Check the sensor (ADF registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked? Go to step 8. Go to step 7.
2-94Service Manual 7510 Go Back Previous Next 7Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF inverter) removal” on page 4-158.Replace the connection. 8Check the inverter gate condition. Is the inverter gate free of damage and warpage and does it move smoothly?Go to step 9. Replace the inverter gate. Go to “Inverter gate removal” on page 4-159. 9Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 11. Go to step 10. 10Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. 11Check the inverter solenoid assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Inverter solenoid. Does the above component operate properly?Go to step 13. Go to step 12. 12Check the inverter solenoid assembly for proper connection. Is the above component properly connected?Replace the inverter solenoid assembly. Go to “Inverter solenoid assembly removal” on page 4-146.Replace the connection. Step Check Yes No