Lexmark X940e Owners Manual
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Diagnostic information2-65 7510 Go Back Previous Next 4Check the pick feed rolls. Are the pick rolls free of excess wear and contamination?Go to step 5. Clean or replace the pick rolls. Go to “Pick roll removal” on page 4-116. 5Check the sensor (registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch BASE SENSOR TEST. 3. Touch Media Path. 4. Touch Registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 7. Go to step 6. 6Check the sensor (registration) for proper connection connection. Is the above component properly connected?Replace the sensor (registration). Go to “Sensor (registration) removal” on page 4-47.Replace the connection. 7Check the MPF pick solenoid for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Printer Motor Test. 4. Touch MPF pick solenoid. Does the above component operate properly?Go to step 9. Go to step 8. 8Check the MPF pick solenoid for proper connection connection. Is the above component properly connected?Replace the MPF feed unit assembly. Go to “MPF feed unit assembly removal” on page 4-8.Replace the connection. 9Check the MPF/transport drive motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Printer motor tests. 4. Touch MPF/transport drive motor. Does the above component operate properly?Go to step 11. Skip to step 10. Step Check Yes No
2-66Service Manual 7510 Go Back Previous Next 290.00 Switch (sheet through) static jam 10Check the MPF/transport drive motor for proper connection. Is the above component properly connected? Replace the MPF/ transport drive motor . Go to “MPF / transport drive motor assembly removal” on page 4-114.Replace the connection. 11Perform a print test. Does the error continue?Replace the lower printer engine card assembly. Go to “Lower printer engine card assembly removal” on page 4-91.Problem solved. Step Check Yes No 1Check the media path. Is the media path free of media or media fragments?Go to step 2. Remove any media or media fragments. 2Check the sensor (sheet through) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch Sheet through. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (sheet through) for proper connection. Is the above component properly connected?Replace the sensor (sheet through). Go to “Sensor (sheet through) removal” on page 4-165.Replace the connection. 4Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 5.Problem solved. 5Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
Diagnostic information2-67 7510 Go Back Previous Next 290.01 Sensor (sheet through) late jam Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the pick roll position motor assembly. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Pick roll position mtr. Does the above component operate properly?Go to step 6. Go to step 5. 5Check the pick roll position motor assembly connection. Is the above component properly connected?Replace the pick roll position motor assembly. Go to “Pick roll position motor assembly removal” on page 4-151.Replace the connection.
2-68Service Manual 7510 Go Back Previous Next 6Check the ADF feed drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF feed drv mtr. Does the above component operate properly?Go to step 8. Go to step 7. 7Check the ADF feed drive motor assembly for proper connection. Is the above component properly connected?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Replace the connection. 8Check the sensor (sheet through) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch Sheet through. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 10. Go to step 9. 9Check the sensor (sheet through) for proper connection. Is the above component properly connected?Replace the sensor (sheet through). Go to “Sensor (sheet through) removal” on page 4-165.Replace the connection. 10Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 11.Problem solved. 11Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
Diagnostic information2-69 7510 Go Back Previous Next 290.02 Sensor (ADF pre-registration) late jam (side 1) Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF pre registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF pre registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 6. Go to step 5. 5Check the sensor (ADF pre-registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF pre- registration). Go to “Sensor (ADF pre- registration) removal” on page 4-157.Replace the connection.
2-70Service Manual 7510 Go Back Previous Next 290.03 Sensor (ADF pre-registration) lag jam 6Check the ADF feed drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF feed drv mtr. Does the above component operate properly?Go to step 8. Go to step 7. 7Check the ADF feed drive motor assembly for proper connection. Is the above component properly connected?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Replace the connection. 8Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 9.Problem solved. 9Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. Step Check Yes No
Diagnostic information2-71 7510 Go Back Previous Next 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (sheet through) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch Sheet through. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 6. Go to step 5. 5Check the sensor (sheet through) for proper connection. Is the above component properly connected?Replace the sensor (sheet through). Go to “Sensor (sheet through) removal” on page 4-165.Replace the connection. 6Check the sensor (ADF pre registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF pre registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 8. Go to step 7. 7Check the sensor (ADF pre-registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF pre- registration). Go to “Sensor (ADF pre- registration) removal” on page 4-157.Replace the connection. Step Check Yes No
2-72Service Manual 7510 Go Back Previous Next 8Check the ADF feed drive motor assembly for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF feed drv mtr. Does the above component operate properly?Go to step 10. Go to step 9. 9Check the ADF feed drive motor assembly for proper connection. Is the above component properly connected?Replace the ADF feed drive motor assembly. Go to “ADF feed drive motor assembly removal” on page 4-141.Replace the connection. 10Check the ADF registration motor for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch ADF registration drv mtr. 5. Touch Forward or reverse. Does the above component operate properly?Go to step 12. Go to step 11. 11Check the ADF registration motor for proper connection. Is the above component properly connected?Replace the ADF registration motor. Go to “ADF registration motor removal” on page 4-166.Replace the connection. 12Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 13.Problem solved. Step Check Yes No
Diagnostic information2-73 7510 Go Back Previous Next 290.10 Sensor (ADF pre-registration) static jam 13Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No 1Check the media path. Is the media path free of media or media fragments?Go to step 2. Remove any media or media fragments. 2Check the sensor (ADF pre registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF pre registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (ADF pre-registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF pre-registration). Go to “Sensor (ADF pre- registration) removal” on page 4-157.Replace the connection. 4Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145. Go to step 5.Problem solved. 5Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the RIP card assembly. Go to “RIP card assembly removal” on page 4-84.Problem solved. Step Check Yes No
2-74Service Manual 7510 Go Back Previous Next 290.11 Sensor (ADF registration) late jam (side 1) Step Check Yes No 1Check the original document condition. Is the original document free of paper clips and staples as well as damage such as creases, tears, holes or excessive wear?Go to step 2. Remove damaged original document and replace with a new undamaged original document. Perform a ADF test. If the problem remains, go to step 2. 2Check the ADF rolls for wear. Is the ADF feed/pick roll assembly or the ADF separation roll guide assembly free of excess wear?Go to step 3. Clean or replace the ADF feed/pick roll assembly or the ADF separation roll guide assembly. Go to “ADF feed/ pick roll assembly removal” on page 4-149 or “ADF separation roll guide assembly” on page 4-162. 3Check the media path for contaminates. Is the media path free of excess media dust and foreign objects such as paper clips and staples?Go to step 4. Remove all contaminates from the media path. 4Check the sensor (ADF registration) for proper operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch ADF registration. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 6. Go to step 5. 5Check the sensor (ADF registration) for proper connection. Is the above component properly connected?Replace the sensor (ADF registration). Go to “Sensor (ADF registration) removal” on page 4-156.Replace the connection.