Lexmark X940e Owners Manual
Have a look at the manual Lexmark X940e Owners Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 166 Lexmark manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Diagnostic information2-115 7510 Go Back Previous Next 843.00 Sensor (scanner HP) error 2Check all connections of the ADF controller card assembly. Are the connections of the ADF controller card assembly connected properly?Go to step 3. Replace all connections. 3Perform a POR. Does the error remain when the power is turned off/on?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145.Problem solved. 4Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No 1Check the scanner carriage rails. Is there any foreign substance on the scanner rails?Clean and lubricate the scanner carriage rails.Go to step 2. 2Check the sensor (scanner HP) for operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch Scanner HP. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (scanner HP) for connection. Is the above component properly connected?Replace the sensor (scanner HP). Go to “Sensor (scanner HP) removal” on page 4-131.Replace the connection. Step Check Yes No
2-116Service Manual 7510 Go Back Previous Next 843.01 Scanner carriage over run error 4Check the scanner drive motor assembly. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Scanner drv mtr. 5. Touch Forward or reverse. Does the scanner drive motor assembly operate properly?Go to step 6. Go to step 5. 5Check the scanner drive motor assembly for connection. Is the above component properly connected?Replace the scanner drive motor assembly. Go to “Scanner drive motor assembly removal” on page 4-128.Replace the connection. 6Place media on the large platen and perform a scanner test. Does the error remain?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No 1Check the connections of the scanner controller card assembly. Are the connectors of the scanner controller card assembly connected properly?Go to step 2. Connect each connector of the scanner controller card assembly properly. 2Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No
Diagnostic information2-117 7510 Go Back Previous Next 843.10 ADF RAM test error 843.11 ADF EEPROM error 843.12 ADF pick roll position lift up error Step Check Yes No 1Check the connection between the ADF controller card assembly and the scanner controller card assembly. Are the ADF controller card assembly and the scanner controller card assembly connected properly?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145.Connect the ADF controller card assembly and the scanner controller card assembly properly. 2Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Go to step 3. Step Check Yes No 1Check the connection of each ADF controller card assembly connector. Is each connector of ADF controller card assembly connected properly?Go to step 2. Connect each connector of ADF controller card assembly properly. 2Perform a POR. Does the error remain when the power is turned off/on?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145.Problem solved. Step Check Yes No 1Check the feed/pick roll assembly. Remove the left cover media guide. Does The feed/pick roll assembly moves smoothly up/down when the gears are manually rotated?Go to step 2. Replace the feed/ pick roll assembly.
2-118Service Manual 7510 Go Back Previous Next 2Check the sensor (pick roll position HP) for operation. 1. Enter the Diagnostics Menu. 2. Touch SCANNER TESTS. 3. Touch Sensor Tests. 4. Touch Pick roll position HP. Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked?Go to step 4. Go to step 3. 3Check the sensor (pick roll position HP) for connection. Is the above component properly connected?Replace the sensor (pick roll position HP). Go to “Sensor (pick roll position HP) removal” on page 4-148.Replace the connection. 4Check the pick roll position motor assembly. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Pick roll position mtr. Does the pick roll position motor assembly raise and lower properly?Go to step 6. Go to step 5. 5Check the pick roll position motor assembly for connection. Is the above component properly connected?Replace the pick roll position motor assembly. Go to “Pick roll position motor assembly removal” on page 4-151.Replace the connection. 6Place an undamaged document in the ADF, and perform a ADF test. Does the error remain?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145.Go to step 7. Step Check Yes No
Diagnostic information2-119 7510 Go Back Previous Next 843.20 Scanner unit assembly connection error 843.21 Scanner unit assembly EEPROM error 843.22 Scanner unit assembly EEPROM sub system error Step Check Yes No 1Check the connection of each ADF controller card assembly connector. Is each connector of ADF controller card assembly connected properly?Go to step 2. Connect each connector of ADF controller card assembly properly. 2Check the connection of each RIP card assembly connector. Are the connectors of the RIP card assembly connected properly?Go to step 3. Connect each connector of the RIP card assembly properly. 3Perform a POR. Does the error remain when the power is turned off/on?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145.Problem solved. Step Check Yes No 1Check the connections of the scanner controller card assembly connector. Is each connector of scanner controller card assembly connected properly?Go to step 2. Connect each connector of the scanner controller card assembly properly. 2Perform a POR. Does the error remain when the power is turned off/on?Replace the ADF controller card assembly. Go to “ADF controller card assembly removal” on page 4-145.Problem solved. Step Check Yes No 1Check the connection of each scanner controller card assembly connector. Are the connectors of the scanner controller card assembly connected properly?Go to step 2. Connect each connector of the scanner controller card assembly properly.
2-120Service Manual 7510 Go Back Previous Next 843.23 Scanner cooling fan error 2Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No 1Check the scanner cooling fan operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. Perform the scanner cooling fan test. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Scanner cooling fan. Does the scanner cooling fan speed increase when the test is performed?Go to step 2. Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130. 2Check the scanner cooling fan for connection. Is the above fan connected properly?Replace the scanner cooling fan. Go to “Scanner PS cooling fan removal” on page 4-134.Replace the connection. 3Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No
Diagnostic information2-121 7510 Go Back Previous Next 843.24 Image processing error 843.25 Scanner controller card assembly error 1 Step Check Yes No 1Check the connections of the scanner controller card assembly. Are the connectors of the scanner controller card assembly connected properly?Go to step 2. Connect each connector of the scanner controller card assembly properly. 2Check the software version for the scanner controller card assembly. Is the version of the software of the scanner controller card assembly correct?Go to step 3. Upgrade the software of the scanner controller card assembly. 3Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No 1Check the connection of each scanner controller card assembly connector. Is each connector of scanner controller card assembly connected properly?Go to step 2. Connect each connector of scanner controller card assembly properly. 2Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. 3Perform a POR. Does the error remain when the power is turned off/on?Replace the CCD card /lens assembly. Go to “CCD card/lens assembly removal” on page 4-126.Problem solved. 4Perform a POR. Does the error remain when the power is turned off/on again?Replace the scanner PS card assembly. Go to “Scanner PS card assembly removal” on page 4-133.Problem solved.
2-122Service Manual 7510 Go Back Previous Next 843.26 Scanner controller card assembly error 2 844.00 Exposure lamp error Step Check Yes No 1Check the connection of each scanner controller card assembly connector. Is each connector of scanner controller card assembly connected properly?Go to step 2. Connect each connector of scanner controller card assembly properly. 2Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. 3Perform a POR. Does the error remain when the power is turned off/on again?Replace the scanner PS card assembly. Go to “Scanner PS card assembly removal” on page 4-133.Problem solved. Step Check Yes No 1Check the exposure lamp for operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. Perform the exposure lamp test. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Exposure lamp. Does the exposure lamp operate properly?Go to step 6. Go to step 3. 2Check the exposure lamp for connection. Is the above component properly connected?Replace the exposure lamp. Go to “Exposure lamp removal” on page 4-129.Replace the connection.
Diagnostic information2-123 7510 Go Back Previous Next 844.01 White reference/exposure lamp illumination error 3Check the exposure lamp PS card assembly. Is the above card properly connected to the scanner controller card assembly?Replace the exposure lamp PS card assembly. “Exposure lamp PS card assembly removal” on page 4-129.Replace the connection. 4Check the scanner PS card assembly for connection. Is the above card connected properly?Replace the scanner PS card assembly. Go to “Scanner PS card assembly removal” on page 4-133.Replace the connection. 5Perform a POR. Does the error remain when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No 1Check the large platen glass. Is the large platen glass installed properly?Go to step 2. Remove and clean the large platen glass. Go to “Large platen glass removal” on page 4-124. Reinstall the large platen glass properly. Go to step 3. 2Remove the large platen glass. Go to “Large platen glass removal” on page 4-124. Check the bottom of the large platen glass in the vicinity the white reference strip for contamination. Is the vicinity of white reference strip contaminated?Clean the bottom of the large platen glass in the vicinity of the white reference strip. Reinstall the large platen glass properly. Go to step 3.Go to step 4. 3Perform a POR. Does the error remain?Go to step 4. Problem solved. Step Check Yes No
2-124Service Manual 7510 Go Back Previous Next 845.00 CCD error 4Check the exposure lamp for operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch Scanner Motor Tests. 4. Touch Exposure lamp. Does the exposure lamp operate properly?Go to step 8. Go to step 5. 5Check the exposure lamp for connection. Is the above component properly connected?Replace the exposure lamp. Go to “Exposure lamp removal” on page 4-129.Replace the connection. 6Check the exposure lamp PS card assembly. Is the above card properly connected to the scanner controller card assembly?Replace the exposure lamp PS card assembly. “Exposure lamp PS card assembly removal” on page 4-129.Replace the connection. 7Check the scanner PS card assembly for connection. Is the above card connected properly?Replace the scanner PS card assembly. Go to “Scanner PS card assembly removal” on page 4-133.Replace the connection. 8Perform a POR. Does the error continue when the power is turned off/on?Replace the scanner controller card assembly. Go to “Scanner controller card assembly removal” on page 4-130.Problem solved. Step Check Yes No 1Check the CCD/lens assembly connection. Is the CCD/lens assembly connected properly?Go to step 2. Replace the connection. 2Check all the connections on the scanner controller card assembly. Are all the connections connected properly?Replace the CCD/lens assembly.Replace the connection. Step Check Yes No