Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual
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‘.. INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE INDEX Issw 2. Mav 19W System alarms, 4-102,4-111 broadcasting, 5-24 System battery back-up, 2-2, 2-6, 2-17 batteries, 2-17 specifications, 2-17 UPS, 2-17 System channels background music, 2-5 paging, 2-5 voice, 2-5 System directory, 4-7, 4-80 System error reporting, 4-l 11 System feature programming, 5-12 account code class of service, 5-24 account codes, 5-22 audible message indication, 5-24 auto att. dial through, 5-24 call privacy, 5-24 cross-tenant communication, 5-24 date and time, 5-12 do-not-disturb messages, 5-29 handshake setting, 5-25 hookflashes, 5-25 keyset identification display, 5-25 monitoring tones, 5-25 night mode station, 5-24 OHVA, 5-25 passwords, S-30 primary attendant, 5-24 privacy release, 5-24 reminder messages, 5-23 reverse transfer, 5-25 SCOS override, 5-25 speed dial DTMF tones, 5-24 system alarm broadcast, 5-24 system alarm station, 5-24 system hold flash, 5-25 system skate type, 5-25 system speed dial, S-20 timers, 5-14 voice mail validation, 5-25 System hold, 4-57 flash rate, 5-25 System initialization, S-104 System power supply, 2-6 back-up power, 2-6 connector, 2-7 electrical test, 3-27 fuses, 2-6 installation, 3-24, 3-25 isolated, dedicated circuit, 2-6 power cable pinout, 3-28 power output, 2-6 surge/spike protector, 2-6, 3-27 voltage test points, 3-28 System reset, 5-7, S-104 System self test, 5-128 System speed dialing, 4-74 feature code, 4-10 location codes, 4-74 non-display numbers, 4-74,5-20 PABX, 4-74 pauses/hookflashes, 4-74 programming, 4-11,4-75, S-20 programming station, S-20 tenant group specific numbers, S-20 tenant-specific numbers, 4-74 T Technical support, 6-40 Tenant groups, 4-16 capacity, l-6 cross-tenant communication, 4-16, 5-24 hunt groups, 4-18 line keys, 2-10 program planning sheet, 5-158 programming, 4-96, S-49,5-51, 5-81 speed-dial numbers, 4-74 Terminal blocks, 2-3 Time display programming, 4-11, 4-101, 5-12 Toll restriction, 4-27 initialized values, 5-4 program planning sheet, 5-161, 5-162 programming, 5-39, 5-50,5-51,5-65, S-89, Tone generator, 2-9 Tool and supplies, 3-4 Transfer, 4-61 DSSBLF, 4-92 feature codes, 4-10 intercom call, 4-61 outside call, 4-61 recall, 4-63 to hold, 4-61 to park, 4-61 troubleshooting, 6-21 unsupervised, 4-63 ‘Ransfer to hold, feature code, 4-10 Troubleshooting charts, 6-8-6-39 checklist, 6-2 diagnostics, 6-5 DSSIBLF, 6-9 features, 6-8 keysets, 6-8 LEDs, 6-2 lines, 6-8 major alarms, 6-5 minor alarms, 6-4 single-line sets, 6-9 system, 6-8 _ u Uninterruptable power supply (UPS), 2-6, 2-17 Unsupervised call recall, 4-63 ’ Unused station terminations, 3-13 UPS. See Uninterruptable power supply (UPS) User name programming, 4-96,5-49,5-51,5-59 User-programmable feature keys, 4-41 Page I-9
INDEX Issue 2, May 1990 INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE V Voice channels, 2-5 Voice computer access, 4-10 Voice mail, 2-2, 2-18 alternate message source, S-50 number validation, 5-25 programming, 5-51, 5-87 transfer to, 4-61, 4-92 troubleshooting, 6-26 Voice mail/computer hunt groups, 4-17.4-22 dial rules, 4-22 programming, 5-51, 5-76 Voltage surge/spike protection, 3-27 Voltage test points system, 2-7, 3-30, 3-32, 3-34 system power supply, 3-28 Volume controls, 4-39 W Warranty, x X X-ON/X-OFF, 5-5 XFR key, 4-36,4-37 2’ Page I-10
INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE INDEX Issue 2, May 1990 NOTES Page I-11
INDEX Issue 2, May 1990 ‘.. INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE DEFAULT FEATURE CODES ‘ Outside Line Access Codes: Automatic Line Selection ................... 89 Automatic Route Selection ................... 80 Select Line Group l-8 .................. 81-87, 9 Intercom Numbers: Attendant ................................... . Stations .............................. loo-159 Hunt Groups ........................ ..231-23 5 Voice Computer Hunt Groups ........... 236-250 Attendant Feature Codes: Attendant SAR .......................... ..02 5 Clear System Alarm ...................... ..019 Night Ring On/Off ......................... 010 Paging Speaker Music On/Off ............... 018 Program Lines Out Of Service ............... 030 Program Lines In Service ................... 031 Program Stations for Night Ring ............. 011 Program Station Data ....................... 022 Program System Do-Not-Disturb Messages .... 024 Program System Reminder Messages ......... 023 Program System Speed Dial ................. 020 Set Time of Day ........................... 021 Station Feature Codes: Automatic Intercom Access ................. 362 Automatic Intercom Access Cancel ......... 363 Automatic Line Access ..................... 360 Automatic Line Access Cancel ............. 361 Automatic Line Answer ..................... 350 Background Music On/Off .................. 313 Call Forward - All Calls ................... 355 Call Forward - All Calls If No Answer .... 356 Call Forward - All Calls If Busy .......... 357 Call Forward - All Calls If No Answer OrBusy .... . ....................... ..35 8 Call Forward - Outside Calls ............. 351 Call Forward - Outside Calls If Busy ...... 353 Call Forward - Outside Calls If No Answer ............................. ..35 2 Call Forward - Outside Calls If No Answer Or Busy ....................... 354 Call Forward - Cancel Any ............... 359 Call Splitting .............................. 337 Cancel Misc. Operations ................... 395 Conference ............................... ...5 Data......................................34 0 Data Port Monitor ......................... 341 Date And Time Display. .......... .-. ........ 300 Do-Not-Disturb ............................ 370 Do-Not-Disturb Cancel ................... 371 Do-Not-Disturb On/Off .................. 372 Feature Key Default (returns all feature keys to default values) ........................ 325 Feature Key Display (displays current values) . 326 Feature Key Programming .................. 327 Handsfree Enable. ......................... 311 Handsfree Disable ...................... 310 Headset Enable ........................... 315 Headset Disable ......................... 316 Hold - Individual ......................... 336 Hold-System ........................... 335 Hookflash ................................ 330 Hunt Group Remove ....................... 322 Hunt Group Replace ..................... 323 Message .................................. 365 Cancel Current Message (at your own phone) ............................. 1. 379 Message Cancel (that you left at another phone) ............................... 366 Microphone Mute On/Off .................. 314 Optional Account Code ’ .................... 390 Page ........................................ 7 PageRemove ............................ 332 PageReplace.. .......................... 333 Private CO (outside) Call ................... 369 Queue (busy station/line callback) Request ...... 6 Queue Request Cancel ................... 376 Redial .................................... 380 Redial Mode - Last Number Dialed ....... 320 Redial Mode - Last Number Saved ....... 321 Reminder Message ........................ 305 Reminder Message Cancel ............... 306 Reverse Transfer (call pick-up) ................ 4 Ring Intercom Always ...................... 367 Cancel Ring Intercom Always ............. 368 Ring Tone Selection ........................ 328 Speakerphone On/Off ...................... 312 Station Monitoring ........................ 396 Station Speed Dial ......................... 382 Station Speed Dial Programming .......... 383 System Directory - Intercom ............... 307 System Directory - Outside ................ 308 System Speed Dial .......................... 381 Transfer CO (outside) Call .................. 345 Transfer Intercom Call ..................... 346 Transfer To Hold .......................... 347 Voice Computer Access ................. 281-295 Page I-12
Notice to Service Personnel: Certification is Required. Certification is required before installing or servicing the GMX-48 System. Certification entitles personnel to technical support through Inter-Tel’s toll-free number and to informational updates. To become certified, personnel must successfully complete the GMX-48 System Correspondence Course which is available through equipment suppliers (part number 835.1096). GMX-48 INSTALLATION AND FIELD MAINTENANCE MANUAL Part No. 662.8001 Issue 2, May 1990
T TO ISSUE 2 OF THE GMX-48 INSTALLATION AND FIELD MAINTENANCE MANUAL Part No.662.8005 Iw!e 1,January 1991
SOTICE This Inter- TellDT/iz:Supplement to Issue 2 of the G.MY46 Installation andField Maintenance .‘,I::;- ual is released by INTER-TEL. IKCORPORXIED as a guide for seflice personnel. When :.;zd in conjunction with the manual. this supplement prwides information necessary to prc>sri>- install, program. operate, and maintain the qstem. The contents of this supplement, which reflect current IXTER-TEL standards, are subjez to revision or change without notice. If necessary. changes \vill be documented in succeeding i-sues of the supplement. If additional information is required. please contact: Customer Support Department IKfER-TEL. ISCORPORXED 6505 U: Chandler Blvd. Chandler. AZ 85226 (602) 961-9000
ISTER-TEL PRiCTICES ISTER-TEL/Dt-K SL-PPLE>lEXT G\IX.-lS INTSTALLATION & MAINTES.iSCE Issue 1. Januar?_ 1991 INTER-TEL/INKSUPPLEMENITOTHE GMX-48MANUAL CONTENTS I% GE 1. 9 _. 3. 4. 3. Overview ................................................................ 2 Specifications ........................................................... 2 A. Keysets ............................................................. 2 B. Direct Station Selection/Busy Lamp Filed (DSS/BLF) Units ................ 2 Installation ............................................................. 3 A. Keyset Installation .................................................... 3 B. Direct Station Selection/Busy Lamp Field (DSS/BLF) Unit Installation ....... 5 Features ................................................................. 7 Programming ............................................................ 8 Page 1
ISTER-TEL/DVK SUPPLEMENT Issue 1, January 1991 ISTER.TEL PRL\CTICES GMX.48 INSTALLATIOK 8r MAI>T’E\V;\SCE 1. OVERVIEW Use this Inter-TellDVK Supplement in conjunc- tion with Issue 2 of the GM-48 Installation and Field Maintenance Manual. Except for the differ- ences noted in this supplement, the Inter-Tel.’ DVK station instruments install and operate the same as those outlined in the manual. 1.1 In addition to the station instruments described in the manual, the new digital Inter-Tel;D\?;; station instruments can also be used on the G\IX-IS System. SOTE: In order for the Inter-Tel/DVK station instru- ments to operate properly, the system must be in- stalled with one of the new software packages described in the Issue 2 manual (software part num- bers 827.6005, 827.6006, and 827.6007). 1.2 The Inter-Tel/DVK station instruments in- clude: l Inter-Tel/DVK 24-Line Standard Keysets (‘art no. 662.3800) l Inter-Tel/DVK 24-Line Display Keysets @art no. 662.3400) l Inter-Tel/DVK 12-Line Standard Keysets @art no. 662.4000) l Inter-Tel/DVK 1ZLine Display Keysets (part no. 662.3900) l Inter-Tel/DVK S-Line Standard Keysets @art no. 662.3500) l Inter-Tel/DVK S-Line Display Keysets @art no. 662.3600) l Inter-Tel/DVK Direct Station Selection5usy Lamp Field (DSS/BLF) Units (part no. 662.3700) 1.3 Inter-Tel/DVK keysets, which come equipped with audio integrated module (AIM) circuitry. allow the user to individuallycontrolvoice and tone volume levels for intercom calls, outside calls. background music, etc. In the PROGRAMMING section of the GAIX-48 manual, the Inter-Tel/DVK keysets are re- ferred to as AIM keysets, which was the developmen- tal name at the time the manual was published. 2. SPECIFICATIONS A. KEYSETS 2.1 A built-in, integrated speakerphone is standard in all Inter-Tel/DVK keysets. For illustrations of the keysets, refer to Figures 3 through 6 on pages 10 through 12. Inter-Tel/DVK keyset dimensions are: ITlDVK 24-LINE KTS ITlDVK 12-:8-LINE KTS Height 3.8 in. (9.7 cm.) Height 3.S in. I 9.- cm.i Width 9.2 in. (16.5 cm.) i\‘idrh i.O*in. I i-.,3 cm.1 Length 9.5 in. (24.1 cm.) Length 9.5 in. I 21.1 an. i Weight 2.8 lb. (1.3 kg.) Weieht 2.5 lb. t I.1 k7.i .; 2_2 Like the GMX 24-line keyset. all Inter-Tel’ DVK keysets can be equipped with secondaq voice paths (to receive OHVA calls and/or to USC the sinml- taneous voice/data communication feature;). Refer to pages 3-14 and 5-49 in the G&1X-48 manual for spe- cial installation and programming information. Liquid Crystal Display (LCD) Unit 2.3 All standard Inter-Tel/D\% keysets (7-l-line. 12-line, and S-line) can be converted to display sets b>- installing a liquid cpstal display (LCD) unit as out- lined in the manual on page 3-38. Inter-Tel/D\K 24-line keysets use the large LCD Kit (“art no. 828.1168). Inter-Tel/DVK 12-line and S-line ke>.sets use the small LCD Kit (part no. 828.1166). Data Port Modules 2.4 All Inter-Tel/DVK ke>sets ma\- be equipped with optional Data Port Modules (part no. 828.1091) for connecting either a data device or a loud ringing adapter (LRA) and an external signal& device. Re- fer to page 3-42 in the G&IX-4S manual for installa- tion instructions. B. DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) UNITS 2.5 The Inter-TeliDVK DSS5LF Unit is similar in design and function to the GMX DSS./BLF Unit de- scribed in the manual. 2.6 For a drawing of the Inter-Tel/DVK DSSiBLF Unit, refer to Figure 7 on page 13. The unit’s dimen- sions are: Height 3.8 in. (9.7 cm.) Width 7.0 in. (17.8 cm.) Length 9.5 in. (24.1 cm.) Weight 2.5 lb. (1.1 kg.) Page 2
15TER.TEL PRACTICES G\IS.j8 INTSTALLATION & I\&AISTESi,lSCE ISTER.TEL,‘D\X SUPPLE>IETT Issue 1, Januaq 1991 3. INSTALLATION ?.I The installation instructions in this supplement cc7nrain information that differs from the G\IS-1S xnual or is not covered in the manual For :Jmplete inst,illation information, use the manual a!?ng with This supplement. 3.2 When performing the loop resistax? test as ,)utlined on page 3-17 in the GMX-?S mxual. use :he following loop limit values for Inter-Tel D1-K sta- tion instruments: Iz:!sr-Tel!DVK Keysets (sian- >.i.rd and display) 82 ohnisili95 ir. (‘55 al.1 I::rsr-TeliDVK Keysets with D.ttn Port Modules 66 ohmsil’~i~ fr. !..:4 :I x.1 I:::