Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual

							‘. 
INTER-TEL PRACTICES 
GMX-48 XNSTALLATION & MAINTENANCE FEATURES 
Issue 2, May 1990 
(5) 
If using the handset, hang up. The DATA key 
flutters. 
(6) Operate the data device according to the 
manufacturer’s instructions. 
32.1 
TO ACCESS A REMOTE DATA DEK’CE WHILE ONA 
CALL: 
(1) When you hear modem tone, press the DATA 
key. (If on an outside call, the line key is solidly 
lit). If using the speakerphone, the SPKR key 
goes off and the DATA key flutters (and, if on 
an outside call, the display returns to date and 
time). If using the handset, the DATA key 
flashes slowly. 
(2) Zf using the handset, hang up. (If on an outside 
call, the line key is solidly lit). The DATA key 
flutters (and, if on an outside call, the display 
returns to date and time). 
(3) Operate the data device according to the 
manufacturer’s instructions. 
32.8 
TOACCESSA REMOTE DATA DEVICE USING ANAT- 
TACHED MODEM-EQUIPPED DATA DEYICE: 
(1) Following the procedures of your data device’s 
communications software, instruct the device 
to dial an intercom number or a line access 
code and a telephone number of the data de- 
vice to be accessed. The call will be processed 
as though dialed from the keyset and will be 
automatically connected when answered. The 
DATA key is lit until dialing is completed, then 
it flutters. If the resources are busy, the data 
device will not camp on, but will receive con- 
tinuous busy tones. 
(2) Operate the data device according to the man- 
ufacturer’s instructions. 
NOTE: You cannot access system features 
(other than intercom and line access) by enter- 
ing feature codes through the data device key- 
board. 32.9 
(I) 
(2) 
32.10 
TION: TO MONITOR A DATA CALL. IN PROGRESS: 
With a secondary voice path installed: While a 
data transmission is active, lift the handset, 
press SPCL, and enter the data port monitor 
feature code (341). DATA key flashes slowly. 
(If connected to an outside line, the line key 
remains lit and the display shows the call cost 
and elapsed time of the call.) 
Without a secondruy voicepath installed: While 
a data transmission is active, lift the handset. 
DATA key flashes slowly. (If connected to an 
outside line, the line key remains lit and the 
display shows the call cost and elapsed time of 
the call.) 
You may listen to the data call without 
interfering with the data transmission (the 
handset microphone is muted). Hang up to dis- 
continue monitoring the data transmission; 
the data call is still in progress and the-DATA 
key flutters. 
TO TERMINATE THE DATA DEVICE CONNEC- 
EITHER, using the appropriate commands for 
the data device, instruct it to disconnect from 
the call. 
OR, while on or off hook: 
a. 
b. Press the lit DATA key. The DATA key 
goes off. 
If desired, speak to the party at the 
site of the remote data device. This can 
only be done if the modem at the site of the 
remote data device can be turned off with- 
out dropping the C.O. line. 
To disconnect: If off hook, hang up. If on 
hook, 
press the SPKR key. 
Page 4-91  
						

							FEATURES 
Issue 2, May 1990 ‘X 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
33. ATTENDANT FEATURES 
33.1 This section describes the attendant-only fea- 
tures including the functions of the Direct Station 
Selection/Busy Lamp Field (DWBLF) Unit. 
333 All attendant stations must be equipped with a 
keyset and should be equipped with a display in order 
to identify ring-in and recall sources. Also, for in- 
creased call-processing capabilities, attendant sta- 
tions are generally equipped with optional DSWBLF 
Units. Single-line sets cannot be used as attendant 
stations. 
(4) 
33.3 Each DSS/BLF Unit provides one-key access 
for up to 60 numbers (station intercom numbers and/ 
or hunt group or voice computer group pilot num- 
bers). Together, the lamps in the keys create a busy 
lamp field that indicates the status of each station or 
hunt group assigned to the keys. The LED indicator 
in the key is solidly lit when the associated station is 
busy, flashes slowly when the station is in do-not-dis- 
turb, flashes fast when the station has a call ringing in, 
or flutters continuously if the station is causing a 
STATION OFF-HOOK system alarm. If assigned to 
a hunt group, the LED indicator is solidly lit when all 
stations in the hunt group are unavailable (busy, for- 
warded, in do-not-disturb, or removed from the hunt 
group) and it flashes fast when a call is camped on to a 
hunt group. 33.5 
(1) 
NOTE: Keyset stations do not have to be assigned as 
attendant stations in order to use a DSS/BLF Unit. 
However, all keysets with DSS/BLF Units must be 
identified in database programming (see PRO- 
GRAMMING, page 5-71). 
A. USING THE DSS/BLF UNIT 
33.4 
PLACING ANINTERCOM CALL. USING A DSS1BL.F 
UNIT: 
(1) Lift the handset or press the SPKR key. 
(2) 
Ifyou wish toplace aprivate call to a keyset, press 
the pound (#) key. 
(3) Press the desired DSS/BLF key. 
If calling a keyset with handsfree answering 
enabled, 
you are immediately connected. 
Page 4-92 
Ifplacing a private call, calling a hunt group, 
calling 
a single-line set, or calling a keyset with 
the handsfree feature disabled, 
you hear re- 
peating double tones until the call is an- 
swered. 
If the system is enabled for immediate DSS/ 
BLF Unit off-hook voice announce, do not 
hang up when calling a busy keyset. Press the 
DSS/BLF key again. If the keyset’s secondary 
voice path is available, you are immediately 
connected for an off-hook voice announce call 
and may speak. (For more information con- 
cerning the off-hook voice announce feature, 
refer to page 4-51.) 
TRANSFERRING CALLS: 
While on an outside call, press the desired DSS/ 
BLF key (or press the XFR key and dial a sta- 
tion intercom number, a hunt group pilot 
number, a voice mail intercom number, or a 
transfer-to-park location number). The- call is 
placed on hold. 
While on an intercom call, press the SPCL key 
and enter the transfer intercom call feature 
code (346). Then press the desired DSWBLF 
key (or dial a station intercom number, a hunt 
group pilot number, or a transfer-to-park loca- 
tion number). 
a. 
nansfer to voice mail or transfer to a sta- 
tion forwarded to voice mail: 
If transferring 
to a voice mail unit or a station that is for- 
warded to voice mail, you 
hear a single tone 
and the system waits for you to enter the 
mailbox number (display shows ENTER 
VOICE MAILBOX #). 
If you do not enter a mailbox number before 
you hang up, 
the caller will be connected to 
the voice mail unit and must enter the 
mailbox number after listening to the in- 
troductory voice prompts. 
If the system is checking for a valid mailbox 
number and you enter a valid mailbox num- 
ber 
the transfer is completed to voice mail 
(display shows CALL TRANSFERRED 
TO VOICE MAIL).  
						

							. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE FEATURES 
Issue 2, May 1990 
(2) 
b. 
C. 
If the vstern is checking for a valid mailbox 
number and the number you entered is invalid, 
you hear reorder tones (display shows 
INVALID MAILBOX NUMBER 
ENTERED) and you must enter the cor- 
rect number. 
If the system is not checking for a valid 
mailbox number 
hang up to complete the 
transfer (display shows CALL TRANS- 
FERRED TO VOICE MAIL). 
‘Ikansfer to a hunt group: The transfer is 
completed automatically. Hang up. 
Transfer-to-park: If transferring to the 
transfer-to-park location, hang up to com- 
plete the transfer, or transfer the call to 
hold as described in the second part of step 
4. Then page the desired party and an- 
nounce the call. The party must reverse 
transfer the call. Note that if the call is not 
answered, it will recall your station if trans- 
ferred directly or will recall the called 
transfer-to-park location’s attendant if 
transferred to hold. 
EITHER, hang up, press another line key, or 
press the IC key to complete the transfer. If 
the station you transferred the call to is busy, 
the call camps on. If the call is not answered 
before the transfer timer expires, the call re- 
turns to the station’s attendant and rings until 
answered or the abandoned recall timer ex- 
pires. 
OR, wait for an answer and announce the call. 
One of the following will occur: 
a. 
If there is no answer or if the call is refused: 
EITHER, return to the caller by pressing 
the fluttering line key for outside calls or 33.6 
TO REVERSE TRANSFER (PICK VP) A CALL 
RINGING OR HOLDING AT ANOTHER STATION: 
Lift the handset or press the SPKR key. 
E m EITHER, press the DSS/BLF key of the sta- 
tion where the call is ringing or holding and 
(1) 
(2) 
(3) then press the XFR key. 
OR, enter the reverse transfer feature code (4) 
and then press the DSS/BLF key of the station 
where the call is ringing. 
Press the line or IC key if the system is not pro- 
grammed to automatically connect reverse 
transfers. The key is fluttering if the call was 
on hold or flashing if the call was ringing.  b. 
C. 
pressing the XFR key twice for intercom 
calls. 
OR, transfer the call to another station by 
pressing another DSYBLF key or pressing 
the XFR key and dialing an intercom num- 
ber. (Or, you may transfer to an outside 
number by pressing the XFR key, selecting 
a line, and dialing a telephone number.) 
If the call is accepted, hang up to complete 
the transfer. The call rings at the station. 
If the called party requests that the call be 
placed on hold, 
press the HOLD key and 
hang up. If the transferred call is unan- 
swered when the hold timer expires, it will 
recall the station until the transfer timer 
expires, and then recall the attendant. 
Page 4-93  
						

							FEATURES 
Issue 2, May 1990 ‘.. INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
B. ATTENDANT RECALL 
33.7 
When a call is placed on hold or is transferred 
from one station to another, certain system timers 
limit the amount of time the call may remain unat- 
tended. After that time, the call recalls the station 
that transferred it or placed it on hold. If the call re- 
mains unanswered at the station until the recall timer 
expires, it recalls the station’s attendant. If the atten- 
dant station is busy, the call camps on and the display 
shows the source of the recall. If the call is not an- 
swered before the abandoned recall timer expires, 
the system disconnects the call. 
33.8 If a station user transfers or forwards an out- 
side call to an outside telephone number, the call is 
limited by the unsupervised C.O. timer. If using&& 
software (or 
Intermediate or Advanced software with- 
out an APM), the call recalls the primary attendant or 
system alarm station when the timer (and the aban- 
doned recall timer) expires. If using 
Intermediate or 
Advanced with an APM installed, the parties will hear 
a warning tone when the unsupervised C.O. timer ex- 
pires. Either party can then reset the timer by press- 
ing any DTMF key before the SL dial initiation timer 
expires. If the unsupervised C.O. timer is not reset, 
the call recalls the primary attendant station (or the 
system alarm station) and causes the CNF key to 
flash. (Display shows UNSUPERVISED CO RE- 
CALL.) This serves two purposes: 
It allows the attendant to monitor the length of 
CO-to-CO calls. When the call recalls, the atten- 
dant can disconnect it or allow it to continue. 
If the callers hang up before the attendant re- 
ceives the recall, the system may not have discon- 
nected the lines because a C.O. disconnect was 
not received from the central office. The atten- 
dant must disconnect the call. 
33.9 A recall signals the attendant’s station with a 
display message, a recall ring signal (four tones and a 
pause, repeating), and a medium-flashing line key. If 
there is no attendant, or if the system is in night mode, 
the call recalls the station that transferred the call or 
placed it on hold until the abandoned recall timer ex- 
pires; then the call is disconnected. 
33.10 If the attendant has calls forwarded, recalls 
from stations follow internal call forward requests. 
Recalls do not forward to outside telephone numbers, 
but recall the attendant’s station until they are an- 
swered or the abandoned recall timer expires. Placing the attendant’s station in do-not-disturb does not 
block recalls or direct ring-in calls. 
33.11 
TO ANSWER A HOLD OR TRANSFER RECALL 
FROM AN OUTSIDE CALL: 
(1) When you see a hold or transfer recall display 
(HOLD RECALL FROM XXX or LINE XX 
RECALL FROM XXX) and hear a recall ring 
signal (four tones and a pause, repeating), lift 
the handset or press the SPKR key. 
(2) Press the medium-flashing line key or press 
the ANS key. If more than one line is recalling, 
pressing the ANS key accesses the outside call 
. 
indicated on the display. 
33.12 
TO ANSWER A HOLD RECALL FROM AN 
INTERCOM CALL: 
When you see a hold or transfer recall display 
(HOLD RECALL FROM XXX) and hear a recall 
ring signal (four tones and a pause, repeating): 
EITHER, lift the handset or press the SPKR 
key, then press the IC key. 
OR, for quick handsfree operation, simply 
press the IC key. 
NOTE: If you are busy when the call recalls, it 
camps on. The IC key flashes at the medium 
rate, but you do not hear recall ring signals. 
33.13 
TO ANSWER AN UNSUPERV7SED C.O. RECALL: 
(1) When you see the unsupervised C.0 recalldis- 
play (UNSUPERVISED CO RECALL), hear 
a recall ring signal (four tones and a pause, re- 
peating), and see the CNF key flashing at the 
medium rate, lift the handset and press the 
CNF key to connect with both lines. The CNF 
key flashes slowly and the display shows CON- 
FERENCE WITH LINE XX LINE XX. 
(2) Check to see if the line is still being used. 
(3) 
If theparties are still talking, press the CNF key 
again and hang up to return the parties to their 
conversation. The CNF key flutters. You can 
enter the conference at any time by pressing 
the fluttering CNF key. When the unsuper- 
vised conference timer expires, the confer- 
ence recalls your station again. 
If the parties have hung up, hang up to discon- 
nect the call. 
Page 4-94  
						

							‘x INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
C. PROGRAMMING STATIONS FOR NIGHT 
RING 
33.14 Any 
attendant station can use the following 
procedure to change the database ring-in and 
allowed-answer night lists for stations. The night list 
takes effect when the system is placed in night mode. 
Any line can be assigned to ring in or to be answered 
on any station. However, you cannot add or delete 
lines from a station’s list; you must reprogram all lines 
for the station. An attendant cannot change ring-in 
assignments for hunt groups. 
33.15 To use this procedure, the system must be in 
the day mode. 
33.16 
TO PROGRAM STATIONS FOR NIGHT RING: 
NOTE: If you make a mistake, lift and replace the 
handset and start over. An error while pressing keys 
terminates the program and displays the NIGHT 
RING LIST UNCHANGED message. Start over. 
(1) While on hook, press the SPCL key. 
(2) Enter the program stations for night ring fea- 
ture code (011). You hear a single progress 
tone. (Display shows PROGRAM NIGHT 
RING FOR EXT #.) 
(3) Enter the intercom number or press the DSS/ 
BLF key of the station to be programmed; do 
not use a keyset SPD/BLF key. You hear 
another progress tone. (Display shows EN- 
TER (A)NSWER OR (R)ING-IN.) 
(4) 
EITHER, press R (the digit 7 key) on the key- 
pad if the calls are to ring in to the station. The 
station is automatically given allowed answer. 
OR, press A (the digit 2 key) on the keypad if 
the station is to have allowed answer but no ringing for the line(s). When calls ring in to the 
system, the station user may answer them (the 
. line keys will flash on keysets). 
(5) When the display shows NOW PROGRAM- 
MING XXX, designate the line number(s) by 
pressing the line keys. If no line keys are 
pressed, the lines previously selected for this 
station will be erased. 
(6) Press the asterisk (*) key. You hear a single 
progress tone. (Display momentarily shows 
NIGHT RING SET FOR XXX.) 
(7) Repeat the procedure for each station to be 
changed. 
D. PLACING THE SYSTEM IN NIGHT OR DAY 
MODE 
33.17 Any 
attendant can place the system in night 
mode. This changes the station SCOS, outgoing ac- 
cess, allowed-answer and ring-in assignments-to the 
night lists. There is no attendant recall during night 
mode. Hold and transfer recalls ring at the station 
that transferred them or placed them on hold. If a re- 
call is not answered before the abandoned recall tim- 
er expires, the call is disconnected. 
NOTE: This procedure must be performed to return 
the system to day mode if the night mode station has 
been out of service. Refer to page 4-12 for details. 
33.18 
TO TURN NIGHT MODE ON OR OFF: 
While on hook, press the SPCL key and enter 
the night ring on/off feature code (010). You 
hear a single progress tone. 
(If putting the sys- 
tem in night mode, all attendant stations dis- 
play SYSTEM IS NOW IN NIGHT RING.) 
Page 4-95  
						

							FEATURES 
Issue 2, May 1990 
‘. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
E. PROGRAMMING SPECIFIC STATION 
INFORMATION 
33.19 
Due to employee movement, change of 
status, turnover, etc., certain specific station infor- 
mation, such as user name, tenant group number, 
secretarial intercept, and serving attendant may need 
to be changed. This can be done from any attendant 
station. When programming numbers, the atten- 
dant’s station is automatically in numeric mode; when 
programming the user name, the station is automati- 
cally in alphanumeric mode. Press the MSG key to 
switch between alphanumeric and numeric mode. 
33.20 In numeric mode, the keypad keys are used to 
enter numbers O-9, the pound (#) key is used for en- 
tering a hyphen (-), and the asterisk (*) key is used for 
entering a colon (:). For example, l*oO would enter 
“l:OO” in numeric mode. 
33.21 In alphanumeric mode, keypad keys are used 
to enter the desired letters, numbers, and punctua- 
tion.The number of times a key is pressed determines 
which character is entered. For example, 533266 
would enter “JEAN”. When adjoining characters are 
located under the same key, press the FWD key once 
to advance to the next character. For example, 66 
FWD 6667776 would enter “NORM”. Refer to the 
chart below to program information in alphanumeric 
mode. (Note that the letters correspond to the letters 
printed on the keypad keys.) 
NUMBER OF TIMES KEY IS PRESSED KEY 
1 2 
3 4 
S 
33.22 TO PROGRAM SPECIFIC STATION INFORMATION: 
(1) 
(2) 
(3) 
(4) 
(5) While on hook, press the SPCL key and enter 
the program station data feature code (022). 
(Display shows PROGRAMMING EXT.) 
Enter the intercom number (do not use the 
DSS/BLF key) of the station that is to be re- 
programmed and press SPCL. You will hear a 
confirmation tone and the display shows 
USERNAME: EXT XXX (or the user name if 
it exists). 
EITHER, enter a new user name using one of 
the following methods: 
a. 
b. 
Alphanumeric mode (MSG key St): Press the 
keypad keys to enter the desired charac- 
ters. Refer to the chart. You may press the 
FWD key once to advance or twice to leave 
a space. Press the MUTE key to backspace. 
Numeric mode (MSG key unlit): Press the 
keypad keys to enter the desired number. 
Use the pound key (#) for a hyphen (-) and 
the asterisk key (*) for a colon (:). Press the 
FWD key once to leave a space, or press 
the MUTE key to backspace. 
OR, erase the current name by repeatedly 
pressing the MUTE key until the lower por- 
tion of the display shows NONE. (If the name 
is erased, the intercom number of the station 
will appear on keyset displays in place of a 
name. If a blank space is programmed, nothing 
will appear to identify a call from this station.) 
OR, to leave the information the same, pro- 
ceed to the next step. 
Press the SPCL key to update the database and 
advance to the next prompt. You will hear a 
confirmation tone and the display shows 
TEN- 
ANT XX (and, if programmed, the tenant 
group name will display on the second line). 
EITHER, enter a new tenant group number by 
pressing the pound (#) key to scroll forward 
through the list or the asterisk (*) key to scroll 
backward. 
OR, to leave the information the same, pro- 
ceed to the next step. 
Page 4-96  
						

							INTER-TEL PRACTICES 
GMX.48 INSTALLATION & MAINTENANCE FEATURES 
Issue 2, May 1990 
(6) Press the SPCL key to update the database and 
advance to the next prompt. You will hear a 
confirmation tone and the display shows SEC- 
RETARY: EXT XXX (or NONE). 
(7) EITHER, enter the new secretarial intercept 
number using the keypad (it is automatically in 
the numeric mode). 
(9) 
OR, erase the current secretarial intercept by 
repeatedly pressing the MUTE key until the 
lower portion of the display shows NONE. 
OR, to leave the information the same, pro- 
ceed to the next step. 
(8) Press the SPCL key to update the database and 
advance to the next prompt. You will hear a 
confirmation tone and the display shows AT- 
TENDANT EXT XXX (or NONE). 
w-3 
(11) 
NOTE: This display will not appear if the sta- 
tion being programmed is an attendant. 
Page 4-97 
EITHER, enter a new serving attendant num- 
ber using the keypad (it is automatically in the 
numeric mode). If you enter an intercom num- 
ber of a non-attendant station, you will hear 
reorder tones and may try again. 
OR, erase the current attendant by repeatedly 
pressing the MUTE key until the lower por- 
tion of the display shows NONE. 
OR, to leave the information the same, pro- 
ceed to the next step. 
Press the SPCL key to update the database and 
advance to the next prompt. You will hear 
a 
confirmation tone and the display shows 
“PROGRAMMING EXT!“. 
EITHER, repeat the process with another in- 
tercom number. 
OR, terminate the programming sequence by 
lifting and replacing the handset or allowing 
the timer to expire. The display will return to 
date and time.  
						

							FEATURES 
Issue 2, May 1990 ‘,. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
F. PROGRAMMING SYSTEM REMINDER 
MESSAGES 
33.23 The 
stored system reminder messages can be 
changed from any attendant’s keyset. (See page 4-89 
for information concerning their use.) When the sys- 
tem is initialized, the 20 reminder messages listed be- 
low are programmed. Attendants can delete them or 
change them to any other value (up to 16 characters). 
01 MEETING 
11 CALL ENGINEERING 
02 STAFF MEETING 
12 CALL MARKETING 
03 SALES MEETING 
13 CALL ACCOUNTING 
04 CANCEL MEETING 
14 CANCEL DND 
05 APPOINTMENT 
15 CANCEL CALL FWD 
06 PLACE CALL 
16 TAKE MEDICATION 
07 CALL CLIENT 
17 MAKE RESERVATION 
08 CALL CUSTOMER 
18 REVIEW SCHEDULE 
09 CALL HOME 
19 LUNCH 
10 CALL CORPORATE 
20 REMINDER 
33.27 TO PROGRAM A REMINDER MESSAGE: 
NOTE: Lift and replace the handset to stop the pro- 
cess without selecting a message. 
’ - 
33.24 When programming, the attendant’s station 
is automatically in alphanumeric mode. Press the 
MSG key to switch between alphanumeric and nu- 
meric mode. (1) While on hook, press the SPCL key and enter 
the program system reminder messages fea- 
ture code (023). Display shows PROGRAM 
REMINDER MESSAGE. 
33.25 In numeric mode, the keypad keys are used to 
enter numbers O-9, the pound (#) key is used for en- 
tering a hyphen (-), and the asterisk (*) key is used for 
entering a colon (:). For example, l*OO would enter 
“1%)” in numeric mode. (2) 
EITHER, enter the two-digit message code 
(01-20). Display shows selected message. 
33.26 In alphanumeric mode, keypad keys are used 
to enter the desired. letters, numbers, and punctua- 
tion. The number of times a key is pressed determines 
which 
character is entered. For example, 
33377744432999 would enter “FRIDAY”. When ad- 
joining characters are located under the same key, 
press the FWD key once to advance to the next char- 
acter. For example, 6 FWD 666 FWD 6632999 would 
enter “MONDAY”. Refer to the chart below to pro- 
gram information in alphanumeric mode. (Note that 
the letters correspond to the letters printed on the 
keypad keys.) (3) 
EITHER, enter a new message using one of 
the following methods: 
Page 4-98 
OR, view the available messages by pressing 
the pound (#) key to scroll forward or pressing 
the asterisk (*) key to scroll backward. Each 
message displays for the length of the remind- 
er message scroll delay timer before another 
can be selected. 
a. 
b. 
Alphanumeric mode (MSG key lit) : Press the 
keypad keys to enter the desired charac- 
ters. Refer to the chart. You may press the 
FWD key once to advance or twice to leave 
a space. Press the MUTE key to backspace. 
Numeric mode (MSG key unlit): Press the 
keypad keys to enter the desired number. 
Use the pound key (#) for hyphen (-) and  
						

							INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE ‘, 
FEATURES 
Issue 2, May 1990 
the asterisk key (*) for colon (:). Press the 
FWD key once to leave a space, or press 
the MUTE key to backspace. 
(4) 
OR, to erase the current message, press 
the MUTE key repeatedly until the display 
shows NONE. (If the message is erased, a 
blank will appear on keyset displays in 
place of a message. Do not program the 
word “NONE,” because that would be the 
message to appear.) (5) 
OR, to leave the message the same, lift and 
replace the handset. (You will exit the pro- gramming sequence and your display will 
return to date and time.) 
Press the SPCL key to update the database. 
You will hear a confirmation tone and the dis- 
play shows PROGRAM REMINDER MES- 
SAGE. 
EITHER, repeat steps 2 through 4. 
OR, terminate the programming sequence by 
lifting and replacing the handset, allowing the 
timer to expire, or pressing the SPKR key, IC 
key, or one of the line keys. (Display returns to 
date and time.) 
Page 4-99  
						

							FEATURES 
Issue 2, May 1990 ‘. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
G. PROGRAMMING SYSTEM 
DO-NOT-DISTURB MESSAGES 
33.28 The 
stored system do-not-disturb messages 
can be changed from any attendant station. (See page 
4-86 for information concerning their use.) When the 
system is initialized, the 20 do-not-disturb messages 
listed below are programmed. Attendants can delete 
or change messages 02-20 to any other desired value 
(up to 16 characters). Message number 01 (DO-NOT- 
DISTURB) cannot be changed. 
01 DO-NOT-DISTURB 11 OUT OF OFFICE 
02 IN MEETING UNTIL 12 OUT UNTIL 
03 IN MEETING 13 WITH A CLIENT 
04 ON VACATION ‘TIL 14 WITH A GUEST 
05 ON VACATION 15 WITH A PATIENT 
06 CALL ME AT 16 UNAVAILABLE 
07 AT THE DOCTOR 17 IN CONFERENCE 
08 ON A TRIP 18 AWAY FROM DESK 
09 ON BREAK 19 GONE HOME 
10 OUT OF TOWN ‘TIL 20 OUT TO LUNCH 
33.29 When programming, the attendant’s keyset is 
automatically in alphanumeric mode. Press the MSG 
key to switch between alphanumeric and numeric 
mode. 
33.30 In numeric mode, the keypad keys are used to 
enter numbers O-9, the pound (#) key is used for en- 
tering a hyphen (-), and the asterisk (*) key is used for 
entering a colon (:). For example, l*OO would enter 
“l:OO” in numeric mode. 
33.31 In alphanumeric mode, keypad keys are used 
to enter the desired letters, numbers, and punctua- 
tion. The number of times a key is pressed determines 
which 
character is entered. For example, 
33377744432999 would enter “FRIDAY”. When ad- 
joining characters are located under the same key, 
press the FWD key once to advance to the next char- 
acter. For example, 6 FWD 666 FWD 6632999 would 
enter “MONDAY”. Refer to the following chart to 
program information in alphanumeric mode. (Note 
that the letters correspond to the letters printed on 
the keypad keys.) 33.32 
TO PROGRAM A DO-NOT-DISTURB MESSAGE: 
NOTE: If you make a mistake while programming, lift 
and replace the handset to stop the process without 
selecting a message. Then, start over. 
+ 
(1) While on hook, press the SPCL key and enter 
the program system do-not-disturb messages 
feature code (024). (Display shows PRO- 
GRAM DND MESSAGE.) 
(2) 
EITHER, enter the two-digit message code 
(02-20). (Display shows selected message.) 
OR, view the available messages by pressing 
the pound (#) key to scroll forward or pressing 
the asterisk (*) key to scroll backward. Each 
message displays for the length of the remind- 
er message scroll delay timer before another 
can be selected. 
NOTE: DND message number 01 (DO-NOT- 
DISTURB) cannot be changed. 
(3) 
EITHER, enter a new message using one of 
the following methods: 
a. 
Alphanumetic mode (MSG key lit): Press the 
keypad keys to enter the desired charac- 
ters. Refer to the chart above. You may 
press the FWD key once to advance or 
twice to leave a space. Press the MUTE key 
to backspace. 
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