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Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual

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    							REPLACEMENT PARTS 
    Issue 2, May 1990 
    ‘h 
    INTER-TEL PRACTICES 
    GMX.48 INSTALLATION & MAINTENANCE 
    FIGURE 7-l. REPLACEMENT PARTS 
    DESCRIPTIOF( 
    Station Instruments 
    PART NUMBER 
    24-Line Standard Keyset ................................. 662.3000 
    24-Line Display Keyset 
    .................................. 662.3100 
    1ZLine (non-display) Keyset ............. 
    ................ 
    662.3200 
    DSS/BLF Unit .......................................... 
    662.3300 
    Single-Line Instrument (SLI) 
    ............................. 
    662.4100 
    KSU and Power Supply 
    KSU Control Board without MEM Board .................. 662.1100 
    KSU Control Board with Standard MEM Board 
    and Basic Software 
    .................................... 662.1000 
    Standard MEM Board with Basic Software 
    ................. 662.2100 
    Extended MEM Board with Intermediate Software 
    ......... 662.2103 
    Extended MEM Board with Advanced Software 
    ............ 662.2101 
    ExpansionModule 
    .................................... ..662.12 00 
    Accessory Port Module 
    .................................. 662.1500 
    Power Supply - Large* 
    ................................. 662.0100 
    Power Supply - Medium* ............................... 
    662.0200 
    Power Supply - Small* 
    .................................. 662.0600 
    Battery Back-Up Unit 
    ................................... 662.0110 
    * Refer to SPECIFICATIONS, page 2-6, for size recommendations. 
    Software 
    MF-rated, Advanced .................................... 827.6005 
    MF-rated, Intermediate 
    .................................. 827.6006 
    KF-rated,Basic ......................................... 
    827.6007 
    Miscellaneous Equipment 
    HVRA Assembly Kit .................................... 680.73 
    Keyset Data Port Module Kit 
    ............................. 828.1094 
    KeysetLCDKit 
    ...................................... ..828.105 2 
    Voice Mail Unit (contact Customer Support for a list of available models) 
    Manuals 
    Installation & Field Maintenance Manual .................. 662.8001 
    Owner’s Guide 
    ......................................... 662.8002 
    Keyset User Guide 
    ...................................... 662.8003 
    Single-Line Set User Guide 
    .............................. 662.8009 
    Keyset Quick Reference Guide 
    ........................... 662.8004 
    SLI Quick Reference Guide 
    .............................. 662.8008 
    DSS/BLF Quick Reference Guide 
    ........................ 662.8007 
    Page 7-2  
    						
    							INDEX 
    Issue 2, May 1990 INTER-TEL PRACTICES 
    GMX-48 INSTALLATION & MAINTENANCE 
    Call cost, 4-104 
    programming, 5-l 17 
    factors, 5-116, 5-118 
    password, 5-117 
    Call forwarding, 4-18,4-70,4-71 
    all calls, 4-70 
    feature codes, 4-6 
    FWD key, 4-71 
    if busy, 4-70 
    if no answer, 4-70 
    if no answer/busy, 4-70 
    PABX, 4-71 
    programming, 5-50 
    to message center, 4-73 
    to outside number, 4-71 
    troubleshooting, 6-23 
    Call monitoring, 4-20 
    Call pick-up, 4-9, 4-65 
    Call privacy, 4-66 
    feature code, 4-9 
    programming, 5-24 
    Call splitting, 4-6, 4-57 
    Call transfer, 4-61 
    DSS/BLF, 4-92 
    feature codes, 4-10 
    intercom call, 4-61 
    outside call, 4-61 
    recall, 4-63 
    to hold, 4-61 
    to park, 4-61, 4-93 
    to voice mail, 4-61,4-92 
    troubleshooting, 6-21 
    unsupervised, 4-63 
    Call waiting, 4-60 
    Callback (queue) 
    capacity, l-6 
    feature code, 4-9 
    line, 4-55 
    station, 4-47 
    Camp on 
    capacity, l-6 
    disallowing tones, 5-50, 5-51 
    hunt groups, 4-17 
    line, 4-54 
    station, 4-47 
    Cancel miscellaneous operations, 4-6, 4-7, 4-88 
    Capacity, 2-2 
    DSS/BLF units, l-l, 2-13 
    features, l-6 
    lines, l-l, 2-2, 2-5 
    stations, l-l, 2-2, 2-5, 2-11 
    Central office (C.O.) lines 
    absorbed digits, 4-26 
    access codes, 4-5 
    allowed answer, 4-25 
    auto line, 4-29 
    automatic line answer/select, 4-29 
    call privacy, 5-24 
    C.O. reseize, 5-50,5-51-5-132 
    cabling termination, 3-21, 3-22, 3-23 
    call privacy, 4-66 
    capacity, l-l, l-6 
    characteristics, 2-4 
    circuitry, 2-8, 2-9, 2-10 
    DTMF/dial-pulse signals, 4-25 Central office (C.O.) lines (continued) equal access, 4-27 
    exempt from ARS, 4-26 
    features, 4-25 
    initialized values, 5-3 
    lightning protection, 2-4 
    line groups, 4-29 
    line keys, 2-10,4-35 
    tenant groups, 4-16 
    line restriction, 4-25 
    maintenance, 4-10,4-33,4-103 
    modular jacks, 2-8, 2-9 
    night mode, 4-25 
    out-of-range, 4-18, 4-35 
    out of service, 4-10 
    outgoing access, 4-25 
    privacy release, 4-66 
    program planning sheet, 5-143 
    programming, 5-36 
    allowed answer, 5-39,5-46,5-47,5-48 
    auto line, 5-44 
    dial-pulse signalling, 5-36, 5-39 
    equipped status, 5-36, 5-39 
    incoming/outgoing lines, 5-36 
    line groups, 5-38 
    line identification, 5-39 
    line keys, 5-36, 5-44 
    outgoing access, 5-39, 5-46, 5-47 
    ring in, 5-39,5-46,5-47,5-48 
    toll restricted lines, 5-36, 5-39 
    / ring in, 4-25 
    troubleshooting, 6-8, 6-15 
    Circuit number display, 4-35 
    Circuits 
    lines, 2-9 
    station, 2-9 
    Clear system alarm, 4-10 
    CNF key, 4-37 
    Conferencing, 4-67 
    capacity, l-6 
    feature code, 4-7 
    resources, 2-8 
    troubleshooting, 6-22 
    Consultation hold, 4-57 
    Cross-tenant communication, 4-16, 5-24 
    Customer support, 6-40 
    D 
    Data device, 4-90 
    data port monitor, 4-8 
    feature code, 4-7 
    installation, 3-42 
    specifications, 2-12 
    troubleshooting, 6-31 
    DATA key, 4-37 
    Data port module, 4-90 
    installation, 3-42, 3-43 
    specifications, 2-12 
    Database back-up battery, 2-7 
    . strap, 2-8 
    test point, 2-8 
    Database save/restore, 5-102 
    Date and time display, 4-7, 4-101, 5-12 
    Dedicated, isolated circuit, 2-6, 3-3 
    Page I-2  
    						
    							INTER-TEL PRACTICES 
    GMX-48 INSTALLATION & MAINTENANCE INDEX 
    Issue 2, May 1990 
    Default volumes, 4-7 
    Defective unit return policy, 6-41 
    Delayed system reset, 5-7, 5-104 
    Diagnostics, troubleshooting, 6-5 
    Dial tone, 4-44 
    Dial-pulse signalling, 2-10, 4-25, 5-36, 5-39 
    Digit translation, 4-14, 5-50 
    Direct inward system access (DISA), 4-31 
    DND breakthrough, 4-31 
    security codes, 4-31 
    troubleshooting, 6-12 
    Direct Station Selection/Busy Lamp Field (DSS&ILF) Unit, 
    2-2,4-40 
    capacity, l-2, 2-13,4-40 
    dimensions, 2-13 
    features 
    call transfer, 4-92 
    intercom calls, 4-92 
    reverse transfer, 4-93 
    figure, 2-24 
    installation, 3-45 
    keys, 2-13,4-40 
    LEDs, 4-40 
    programming, 5-49,5-51-5-132 
    keys, 5-72 
    self-test, 3-45 
    troubleshooting, 6-9, 6-35, 6-36, 6-37, 6-38 
    Directory, 4-7, 4-80 
    Displays, 2-11 
    Distributed hunt group, 4-17, 5-75 
    DND key, 4-37 
    Do-not-disturb, 4-86 
    allow/disallow, 5-50, 5-51-5-132 
    auto att. breakthrough, 4-14, 5-50 
    DISA breakthrough, 4-31, 5-50 
    enable/disable, 5-69 
    feature code, 4-7 
    messages, 4-86, 4-100, 5-29 
    capacity, l-6 
    program planning sheet, 5-139 
    programming, 4-11 
    troubleshooting, 6-25 
    Doorbox, 2-2,2-18 
    DTMF signalling. See Dual-tone multi-frequency (DTMF) 
    signalling 
    DTMF decoding circuits, 2-9 
    DTMF feedback, programming, 5-51 
    DTMF transmitter circuit, 2-8 
    Dual-tone multi-frequency (DTMF) signalling, 2-10, 4-25 E 
    Electrical test, 3-27 
    Emergency assistance, 6-40 
    Environmental conditions, 2-5, 3-3 
    Equal access, 4-27 
    Error reporting, 4-l 11 
    initialized values, 5-4 
    program planning sheet, 5-165,5-166, 
    programming, 5-106 
    format, 5-109 
    on-line, 5-110 
    output, 5-108 
    password, 5-111 
    Exemption from ARS, 4-26 
    EXR See Expansion Module (EXP) 
    Expansion Module (EXP), 1-1, 2-2, 2-5, 
    address selection switches, 3-32 
    amphenol-type connector, 2-9 
    C.O. circuitry, 2-9 
    figure, 3-33 
    fuses, 3-32 
    installation, 3-32 
    modular jacks, 2-9 
    secondary 
    voice path, 2-9, 3-32 
    station circuitry, 2-8 
    voltage test points, 3-32 
    External music source installation, 3-49 
    External paging speakers, 2-2,4-85 
    background music, 4-101 
    connector, 2-7 
    installation. 3-50 
    F 
    Facsimile (FAX) machine, 2-2, 2-18 
    message center, 5-50 
    FAX. See Facsimile (FAX) machine 
    FAX port, programming, 5-87 
    FCC regulations, Page viii 
    Feature codes, 4-4 
    general, 4-5 
    line access, 4-5 
    program planning sheet, 5-140 
    programming, 5-33 
    Feature keys, 4-4,4-36 
    initialized values, 4-36, 4-37 
    programmable, 4-41 
    programming, 5-60 
    feature codes, 4-7 
    Features 
    12-line keyset, l-5 
    24-line keyset, l-4 
    accessing, 4-4 
    attendant, l-5 
    DSSBLF, programming, 5-49 
    . initialized values, 5-3, 5-4 
    lines, l-3, 5-36 
    stations, l-4, 5-49 
    summary, l-3 
    system, l-3 
    troubleshooting, 6-8, 6-21 
    Page I-3  
    						
    							INTER-TEL PRACTICES 
    GMX-48 INSTALLATION & MAINTENANCE  INDEX 
    Issue 2, May 1990 
    FLASH key 
    keyset, 4-36 
    SLI, 4-88 
    Flexible attendant arrangements, 4-12 
    Forced account codes, 4-55 
    programming, 5-22, 5-50,5-51-S-132 
    Forwarding, 4-70,4-71, S-50 
    all calls, 4-70 
    FWD key, 4-71 
    if busy, 4-70 
    if no answer, 4-70 
    if no answer/busy, 4-70 
    PABX, 4-71 
    to message center, 4-73 
    to outside number, 4-71 
    troubleshooting, 6-23 
    Fuses 
    APM, 2-9, 3-34 
    control board, 3-30 
    EXP, 2-9, 3-32 
    KCB, 2-8 
    power supply, 2-6 
    FWD key, 4-36,4-37 
    programming, 4-36,4-71 
    G 
    Gas discharge tubes, 2-4 
    Grounding the KSU, 2-5, 3-26 
    Group call pick-up, 4-65 
    H 
    Handset amplifiers, 2-12, 
    Handsfree enable/disable 
    feature code, 4-7 
    programming, 5-69 3-41 
    Headsets, 2-12, 3-41, 4-39 
    feature code, 4-7 
    troubleshooting, 6-28 
    High-voltage ringing adapter (HVRA), 2-14 
    connection to MDF, 3-20 
    Hold (individual), 4-57 
    call splitting, 4-57 
    feature code, 4-8 
    Hold (system), 4-57 
    feature code, 4-8 
    HOLD key, 4-36,4-37 
    Hold recall, 4-57 
    Hookflash, 4-88 
    feature code, 4-8 
    programming, 5-25 
    House phone, 4-83 
    programming, 5-51-5-132 
    troubleshooting, 6-25 Hunt groups, 4-17, S-51 
    all ring, 4-17 
    announcement stations, 4-18 
    call circulation, 4-17 
    call forwarding, 4-18 
    call monitoring, 4-20 
    camp on, 4-17 
    capacity, l-6,4-17 
    distributed, 4-17 
    linear, 4-17 
    out-of-range lines, 4-18 
    overflow stations, 4-19 
    pilot number, 4-17 
    program planning sheet, 5-156 
    programming, 5-75 
    all ring, 5-75 
    announcement station, 5-75 
    distributed, 5-75 
    linear, 5-75 
    overflow station, 5-75 
    station list, 5-75, 5-76 
    supervisor, 5-75 
    recalls, 4-19 
    remove/replace, 4-8, 4-20 
    ring-in, 4-18 
    station list, 4-17, 4-22 
    station monitoring, 4-9 
    supervisor, 4-21 
    tenant groups, 4-18 
    troubleshooting, 6-24 
    I 
    IC key, 4-37 
    Individual hold, 4-57 
    Initialization, S-104 
    Installation 
    outline, 3-2 
    post-installation checklist, 3-51 
    pre-installation checklist, 3-3 
    tools and supplies, 3-4 
    Integrated speakerphone, 2-11,4-34 
    Inter-station messages, 4-48 
    capacity, l-6 
    feature code, 4-E 
    Inter-“] Systems Information Service (ISIS), 6-40 
    Inter-Tel Voice Mail (ITVM), 2-2, 2-18 
    Intercom calls, 4-45 
    automatic call access, 4-42 
    callback (queue), 4-47 
    camp on, 4-47 
    DSSIBLF, 4-92 
    messages, 4-48 
    off-hook voice announce, 4-51 
    placing calls, 4-46 
    private, 4-45 
    Intercom directory, 4-80 
    Intercom numbers, 4-11 
    program planning sheet, S-140 
    programming, 5-33, 5-49, 5-51, 5-59 
    Isolated, dedicated circuit, 2-6, 3-3 
    ITVM. See Inter-Tel Voice Mail (ITEM) 
    Page I-4  
    						
    							INTER-TEL PRACTICES 
    GMX-48 INSTALLATION & MAINTENANCE INDEX 
    Issue 2, May 1990 
    K 
    KCB. See KSU Control Board (KCB) 
    Key service unit (KSU), 2-5 
    background music channel, 2-5 
    capacity, 2-5 
    conferencing resources, 2-8 
    description, 2-5 
    dimensions, 2-5 
    environmental conditions, 2-5, 3-3 
    figure, 2-21 
    ground lug, 2-5, 3-26 
    installation, 3-24, 3-29, 3-37 
    memory, 2-5 
    paging channel, 2-5 
    RS-232-C connector, 5-5 
    voice channels, 2-5 
    Keysets, 2-11 
    12-line, l-5, 2-11, 2-23 
    244fine, l-4, 1-6, 2-11, 2-22 
    cabling, 3-6 
    loop limits, 3-17 
    OHVA, 3-6 
    planning, 3-5 
    secondary voice path, 3-14, 3-15, 3-16 
    termination, 3-7, 3-10, 3-12 
    unused stations, 3-13 
    capacity, l-l, 2-11 
    circuit number display, 4-35 
    circuitry, 2-8, 2-9, 2-10 
    dimensions, 2-11 
    feature keys, 4-36 
    identification display, 4-34 
    initialized values, 5-3 
    installation, 3-38 
    LCD, 2-11, 3-38, 3-39,4-34 
    LEDs, 4-37 
    line keys, 4-35 
    optional equipment 
    data device, 4-90 
    data port module, 2-12, 3-42, 3-43 
    handset amplifiers, 2-12, 3-41 
    headsets, 2-12, 3-41,4-39 
    program planning sheet, 5-149 
    programming, 5-25, 5-49 
    account codes, 5-50, 5-51-5-132 
    attendant, 4-96, S-50,5-51-5-132 
    automatic call access, 5-69 
    C.O. reseize, S-50, 5-51-5-132 
    camp-on tones, S-50, 5-51-5-132 
    circuit number, 5-49, 5-51 
    do-not-disturb, S-50, 5-51-5-132 
    DSS/BLF, 5-51-5-132 
    feature keys, S-60 
    handsfree enable/disable, 5-69 
    house phone, 5-51-5-132 
    intercom number, 5-49, 5-51, 5-59 
    keyset volume, S-70 
    line access, 5-51-5-132 
    message center, S-50,5-51 
    night ring, 4-95 
    OHVA, 5-51-5-132 
    paging zones, 5-51-5-132 
    redial mode, 5-69 
    ring intercom always, 5-69 
    SCOS, 5-50,5-51,5-65 
    secondary voice path, 5-51-5-132 
    se-retarial intercept, 4-96, 5-50, 5-51 Keysets 
    (conlimed) programming (continued) tenant group, 4-96 
    tenant groups, 5-49, 5-51 
    user name, 4-96, 5-49, 5-51, 5-59 
    secondary 
    voice path, l-6, 2-3,4-51, 5-51-5-132 
    selectable ring tone, 4-39 
    self-test, 3-40 
    SPCL key, 4-4 
    signals and tones, 4-44 
    speakerphone, 2-11,4-34 
    speed dial keys, 4-36 
    toll restriction, 4-27 
    troubleshooting, 6-8, 6-27 
    wall mounting, 3-41 
    volume controls, 4-39 
    KF rating, l-2 
    KSU Control Board (KCB), l-l, 2-2, 2-5,2-7 
    amphenol-type connector, 2-8 
    BATT OFF LED, 3-29 
    battery back-up strap, 2-8, 3-29 
    battery check button, 3-30 
    battery voltage test point, 2-8 
    baud rate switches, 2-7, 3-29, 5-5 
    configuration, 3-29 
    C.O. circuitry, 2-8 
    database back-up battery, 2-7 
    DTMF transmitter circuit, 2-8 
    external paging connector, 2-7 
    figure, 3-31 , 
    fuse, 2-8, 3-30 
    LEDs, 2-7 
    modular jacks, 2-8 
    MOH hi/lo strap, 2-8, 3-29 
    MOH on/off strap, 2-8, 3-29 
    music-on-hold connector, 2-7 
    power supply connector, 2-7 
    reset switch, 2-7 
    RS-232-C connector, 2-7 
    SAR/SMDR output device, 3-29, 3-30 
    secondary voice path, 2-8, 3-30 
    software, 3-29 
    station circuitry, 2-8 
    voltage test points, 2-7, 3-30 
    L 
    Last number dialed/saved, 4-84 
    LCD. See Liquid crystal display (LCD) 
    LED. See Light-emitting diodes (LEDs) 
    Light-emitting diodes (LEDs) 
    DSS/BLF, 4-40 
    KCB, 2-7,3-30 
    keyset, 4-37 
    troubleshooting, 6-2 
    Lightning protection, 2-4 
    Line groups, l-2,4-29 
    access codes, 4-5 
    programming, 5-38 
    Line identification, programming, 5-39 
    Line keys, 2-10,4-35 
    ’ programming, 5-36, 5-44 
    tenant groups, 4-16 
    Line restriction, 4-25, 5-36, 5-39 
    Linear hunt group, 4-17, 5-75 
    Lines. See Central office (CO.) lines 
    Page I-5  
    						
    							INDEX 
    Issue 2, May 1990 INTER-TEL PRACTICES 
    GMX.48 INSTALLATION 8z MAINTENANCE 
    Lines in/out of service, 4-33,4-103 
    Liquid crystal display (LCD), 2-11,4-34 
    contrast adjustment, 3-40 
    installation, 3-38, 3-39 
    troubleshooting, 6-28 
    Loop limits for cabling, 3-3, 3-6, 3-17 
    Loud ringing adapter (LRA) 
    installation, 3-44 
    specifications, 2-12 
    troubleshooting, 6-31 
    Main distribution frame (MDF), 2-3 
    assembling, 3-8 
    backboard, 2-3, 3-3, 3-8 
    bridging clips, 2-3 
    KSWpower supply installation, 3-24, 3-25 
    line terminations, 3-21, 3-22, 3-23 
    modular jack assemblies, 2-3 
    RJ-type jacks, 2-3 
    station terminations, 3-8, 3-10, 3-11, 3-12 
    STN blocks, 3-8 
    terminal blocks, 2-3 
    unused station terminations, 3-13 
    Major alarms, 4-111 
    troubleshooting, 6-5 
    Material return authorization (MRA), x, 6-41 
    MDE See Main distribution frame (MDF) 
    Menus, 5-8, S-119 
    Message center 
    FAX, S-50 
    forwarding to, 4-73 
    programming, S-50, 5-51, 5-85 
    Messages 
    do-not-disturb, 4-100, 5-29 
    inter-station, 4-48 
    reminder, 4-89,4-98, 5-23 
    Microphone mute, 4-8, 4-57 
    Minor alarms, 4-l 11 
    troubleshooting, 6-4 
    Modular jack assembly 
    lines, 3-21, 3-22 
    MDF, 2-3 
    stations, 3-7, 3-40 
    MRA. See Material return authorization (MRA) 
    MSG key, 4-37 
    Multiple-attendant operation, 4-12 
    Music-on-hold 
    background music, 4-43 
    hi/lo strap, 2-8, 3-29 
    music source, 2-2 
    connector, 2-7 
    installation, 3-49 
    on/off strap, 2-8, 3-29, 4-43 
    paging speakers, 4-43,4-101 
    troubleshooting, 6-13 
    MUTE key, 4-37 N 
    Network self test, 3-37, 5-128 
    Night mode, 4-25,4-95 
    Night mode station, 4-12,4-111, 5-24 
    Night ring 
    feature code, 4-10 
    programming, 4-11,4-95 
    No-attendant operation, 4-12 
    0 
    Off-hook voice announce (OHVA), 4-51 
    cabling, 2-3, 3-6 
    installation, 3-14 
    programming, 5-25, 5-51-5-132 
    troubleshooting, 6-32 
    Off-premises stations, 2-2, 4-40 
    installation, 3-18 
    programming, 5-51 
    Office code restriction 
    programming, 5-89, 5-92 
    report, 5-95 
    OHVA. See Off-hook voice announce (OHVA) 
    On-hook dialing/monitoring, 4-54 
    On-line monitor, 5-120-S-132 
    One-attendant operation, 4-12 
    Optional account codes, 4-8, 4-55 
    Optional equipment, 2-16, 3-5 
    station 
    data device, 4-90 
    data port module, 2-12, 3-42, 3-43 
    handset amplifiers, 2-12, 3-41 
    headsets, 2-12, 3-41,4-39 
    system, 2-2,2-16 
    auto-answer modem, 2-2,2-16, 3-48 
    battery back-up, 2-2, 2-17 
    doorbox, 2-2, 2-18 
    external music source, 2-2, 3-49 
    external paging speakers, 2-2, 3-50 
    FAX, 2-2,2-18 
    off-premises stations, 2-2 
    playback devices, 2-2 
    programming terminal, 2-16, 5-5 
    SARISMDR output device, 2-2, 2-16, 3-48 
    voice mail, 2-2 
    troubleshooting, 6-8 
    OPX. See Off-premises stations 
    Ordering parts, 7-l 
    Out-of-range lines, 4-18,4-35 
    Outgoing access, 4-25,5-39,5-46,5-47,5-51-S-132 
    Outside calls, 4-52 
    account codes, 4-55 
    automatic call access, 4-42 
    callback (queue), 4-55 
    camp on, 4-54 
    on-hook dialing/monitoring, 4-54 
    placing, 4-52 
    receiving, 4-52 
    OVER key, 4-35,5-51 
    hunt groups, 4-18 
    Overflow stations, 4-19, 5-75 
    Overlapping area/office code programming, 5-91 
    Page I-6  
    						
    							‘. 
    INTER-TEL PRACTICES 
    GMX-48 INSTALLATION & MAINTENANCE INDEX 
    Issue 2, May 1990 
    P 
    PBX 
    absorbed digits, 4-26 
    call forwarding, 4-71 
    hookflash, 4-88 
    redialing, 4-84 
    speed dialing, 4-74, 4-78 
    PAGE key, 4-36 
    Paging, 4-8.5 
    external speakers, 2-2 
    connector, 2-7 
    installation, 3-50 
    feature code, 4-8 
    remove/replace, 4-9, 4-85 
    system channel, 2-5 
    troubleshooting, 6-23 
    zones 
    capacity, l-6 
    program planning sheet, 5-160 
    programming, 5-51 
    Paging speaker background music, 4-10,4-43,4-101 
    Passwords, 5-30 
    program planning sheet, 5-139 
    Playback devices, 2-2, 2-15 
    announcement/overflow stations, 4-18 
    automated attendant, 4-14 
    installation, 3-46 
    Post-installation checklist, 3-51 
    Power failure, 4-11 I 
    Power supply. See System power supply 
    Primary attendant, 4-12, 5-24 
    Privacy release, 4-66 
    programming, 5-24 
    troubleshooting, 6-25 
    Private calls 
    feature code, 4-9 
    intercom, 4-45 
    Program planning sheets 
    account codes, 5-136 
    attendants, 5-158 
    do-not-disturb messages, 5-139 
    error reports, 5-165, 5-166, 5-167 
    feature codes, 5-140. 
    hunt groups, S-156 
    intercom numbers, 5-140 
    lines, 5-143 
    paging zones, 5-160 
    passwords, 5-139 
    reminder messages, 5-137 
    secretarial intercepts, 5-158 
    SAR/SMDR, S-165,5-166,5-167 
    speed dial, 5-134 
    stations, 5-149 
    system data, 5-138 
    tenant groups, 5-158 
    timers, 5-133 
    toll restriction, 5-161, 5-162 Programming 
    abbreviated commands, 5-9 
    advanced techniques, 5-9 
    attendants, 5-82 
    automated attendant, 5-87 
    CO. line features, 5-36 
    call cost, S-116 
    database save/restore, S-102 
    DSSBLF unit, 5-49, S-71, 5-72 
    error reports, 5-106, 5-108, 5-109, 5-110, 5-111 
    FAX port, 5-87 
    feature codes, 5-33 
    house phones, 5-87 
    hunt groups, 5-75 
    initialized values, 5-3 
    intercom numbers, 5-33 
    menus, S-8,5-119 
    message center, 5-85 
    on-line monitor, 5-120 
    paging zones, 5-88 
    planning, 5-4 
    SAR, 5-112,5-115 
    secretarial intercepts, 5-84 
    SMDR, S-106 
    station features, 5-49 
    station reports, 5-73 
    system data, 5-12, 5-22 
    system initialization, 5-104 
    system set-up, 5-5 
    tenant groups, 5-81 
    terminal, 5-5 
    toll restriction, 5-89 
    voice mail/computer port, 5-87 
    Programming terminal, 2-16 
    baud rate, 2-17 
    RS-232-C 2-16 
    troubleshooting, 6-10 
    Q 
    QUE key, 4-36 
    Queue 
    capacity, l-6 
    feature code, 4-9 
    line, 4-55 
    station, 4-47 
    w 
    Recall 
    attendant, 4-94 
    hold, 4-57,4-94 
    hunt groups, 4-19 
    transfer, 4-63, 4-93 
    unsupervised call, 4-63, 4-94 
    Recall destination, 5-50 
    Recall tones, 4-44 
    Recommended spare parts, 7-l 
    Redialing, 4-84 
    capacity, l-6 
    feature code, 4-9 
    last number dialed, 4-84 
    . last number saved, 4-84 
    PBX, 4-84 
    programming, 5-69 
    troubleshooting, 6-24 
    REDL key, 4-36 
    Page I-7  
    						
    							._. 
    INDEX 
    Issue 2, May 1990 
    ‘.. 
    INTER-TEL PRACTICES 
    GMX-48 INSTALLATION & MAINTENANCE 
    Reminder messages, 4-89 
    capacity, 1-6 
    feature code, 4-9 
    messages, 4-89 
    program planning sheet, 5-137 
    programming, 4-11,4-98, 5-23 
    Remote maintenance modem, 2-16, 3-48, 5-5 
    Remove from hunt group, 4-20 
    Remove from paging, 4-85 
    Replacement parts, 7-1 
    Reset switch, 2-7 
    Return policy, 6-41 
    Reverse transfer, 4-65 
    DSS/BLF, 4-93 
    feature code, 4-9 
    programming, 5-25 
    RFUEMI, troubleshooting, 6-14 
    Ring in, 4-25 
    hunt groups, 4-18 
    programming, 5-39,5-46, 5-47,5-48,5-51-5-132 
    Ring intercom always, 4-9 
    Ring tone selection, 4-39 
    RJ-type jacks, 3-21, 3-22 
    lines, 2-4 
    MDF, 2-3 
    RS-232-C 2-7,2-g, 5-5 
    handshake setting, 5-25 
    programming terminal, 2-16 
    SMDR output device, 2-16 
    S 
    Safety regulations, Page ix, 3-3 
    Save/restore, storage device, 2-17 
    Secondary voice path, 2-3 
    installation, 3-14, 3-15, 3-16, 3-32 
    programming, 5-51-5-132 
    straps, 2-8, 2-9, 3-30 
    Secretarial intercepts, 4-69 
    program planning sheet, 5-158 
    programming, 4-96, 5-50, 5-51, 5-84 
    Security codes, 4-31 
    Selectable ring tone, 4-39 
    feature code, 4-9 
    Setting time and date, 4-101 
    Signalling devices, 2-12 
    Signals and tones, 4-44 
    ring tone selection, 4-39 
    Simultaneous voice/data communication. See Secondary voice 
    path 
    Single-Line Instrument (SLI), 2-13, 4-40 
    figure, 2-25 
    installation, 3-46 
    Single-line sets, 2-13, 4-40 
    cabling, termination, 3-11, 3-12 
    circuitry, 2-9 
    installation 3-46 
    off-premises stations, 2-2, 2-13, 2-14 
    troubleshooting, 6-9, 6-34 
    Skate-to-hold/disconnect, 5-25 SLI. See Single-Line Instrument (SLI) 
    Soft key groups, 5-51 
    Software, l-2, 3-29 
    SPCL key, 4-37 
    Speakerphone, 2-11,4-34,5-51 
    feature code, 4-9 
    Speed dialing, 4-74 
    DTMF tones, 5-24 
    feature codes, 4-10 
    program planning sheet, 5-134 
    SCOS override, 5-25 
    station, 4-78 
    capacity, l-6 
    PABX, 4-78 
    pauses/hookflashes, 4-78 
    programming, 4-78 
    system, 4-74 
    capacity, l-6 
    location codes, 4-74 
    non-display numbers, 4-74 
    PABX, 4-74 
    pauses/hookflashes, 4-74 
    programming, 4-75 
    tenant-specific numbers, 4-74 
    Speed-dial (SD) keys, 4-36 
    SPKR key, 4-37 
    Standard account codes, 4-55, 5-22, S-50, 5-51- 
    Station call monitoring, 4-20 
    Station class of service (SCOS), 4-27, 5-50, 5-51, 
    Station data programming, 4-11 
    Station keys, 4-41 
    default, 4-9 
    programming, 5-44 
    Station message detail recording (SMDR), 4-108 
    account codes, 4-55 
    initialized values, 5-4 
    options, 4-108 
    output device, 2-2, 2-16, 3-29, 3-30, 3-35 
    baud rate, 2-17 
    placement, 3-3 
    RS-232-C, 2-16 
    program planning sheet, 5-165, 5-166, 5-167 
    programming, 5-106 
    ouput, 5-106 
    report format, 5-107 
    report format, 4-108 
    suppressed digits, 4-108 
    Station monitoring tones, 5-25 
    Station report programming, 5-73 
    Station speed dialing, 4-78 
    feature code, 4-10 
    PABX, 4-78 
    pauses/hookflashes, 4-78 
    programming, 4-78 
    Stations. See Keysets 
    Surge/spike protector, 2-6 
    SYS SPD key, 4-36 
    System activity report (SAR), 4-104, 5-4, 5-112 
    attendant, 4-10, 4-103 
    installation, 3-48 
    output device, 3-30, 3-35 
    programming, password, 5-115 
    System alarm station, 5-24 
    Page I-8 
    -5-132 
    5-65, 5-89  
    						
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