Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual

							PROGRAMMING 
Issue 2, May 1990 ‘. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
DAY SCOS INFORMATION 
(0) LIST OF UNRESTRICTED STATIONS (ALL) 
RESTRICTED 
(1) OPERATOR ACCESS 
LIST OF STATIONS (NONE): 
(2) TOLL ACCESS 
LIST OF STATIONS (NONE): 
(3) INTERNATIONAL 
LIST OF STATIONS (NONE): 
(4) EIGHT DIGIT 
LIST OF STATIONS (NONE): 
(5) AREA/OFFICE CODE 
LIST OF STATZONS (NONE): 
(6) ARS ONLY (NONE): 
LIST OF STATIONS (NONE: 
(7) ALTERNATE CARRIER 
LIST OF STATIONS (NONE): 
(8) ENABLE ALD 
LIST OF STATIONS (NONE): 
REVIEW DAY SCOS DATA AGAIN (N) 
PERFORM UPDATE TO SYSTEM DATABASE 
(Y OR N) 
, NIGHT SCOS INFORMATION 
(0) LIST OF UNRESTRICTED STATIONS (ALL) 
, 
RESTRICTED 
(1) OPERATOR ACCESS 
LIST OF STATIONS (NONE): 
(2) TOLL ACCESS 
LIST OF STATIONS (NONE): 
(3) INTERNATIONAL 
LIST OF STATIONS (NONE): 
(4) EIGHT DIGIT 
LIST OF STATIONS (NONE): 
(5) AREA/OFFICE CODE 
LIST OF STATIONS (NONE): 
(6) ARS ONLY (NONE): 
LIST OF STATIONS (NONE): 
(7) ALTERNATE CARRIER 
LIST OF STATIONS (NONE): 
(8) ENABLE ALD 
LIST OF STATIONS (NONE): 
REVIEW NIGHT SCOS DATA AGAIN (N) Respond to each prompt with circuit (X.Y) or 
intercom (EXXX) numbers of stations to be added 
to the lists. After any changes are made, the list is 
redisplayed for verification. Press < CR > if the list 
is correct or enter new information. End each entry 
with . 
NOTE: Stations cannot be directly deleted in the 
LIST OF UNRESTRICTED STATIONS prompt. 
Stations are removed from unrestricted status only 
by 
giving them restrictions in the remaining prompts. 
Stations may have multiple restrictions assigned to 
them. To return a station to unrestricted status, add it 
back in the first prompt. 
The ARS onlyprompt doesnot 
appear in Basic sofrware and is not used in Intermediate 
software. 
Enter Y < CR > to return to the LIST OF 
UNRESTRICTED STATIONS prompt, or G 
c CR > to continue. 
This prompt appears only if new information was 
entered. 
Enter Y c CR > to save the changes or N 
c CR > to leave the database unchanged. 
Respond to each prompt with circuit (X.Y) or 
intercom (EXXX) numbers of stations to be added 
to the lists. After any changes are made, the list is 
redisplayed for verification. Press < CR > if the list 
is correct or enter new information. End each entry 
with . 
NOTE: Stations cannot be directly deleted in the 
LIST OF UNRESTRICTED STATIONS prompt. 
Stations are removed from unrestricted status only by 
giving them restrictions in the remaining prompts. 
Stations may have multiple restrictions assigned to 
them. To return a station to unrestricted status, add it 
back in the first prompt. 
TheARS onlyprompt doesnot 
appear in Basic software and is not used in Intermediate 
software. 
Enter Y < CR > to return to the LIST OF 
UNRESTRICTED STATIONS prompt, or N 
 to continue. 
Page 5-90  
						

							INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE ‘. 
PROGRAMMING 
Issue 2, May 1990 
B. 
[HB] OVERLAPPING AREA/OFFICE example, 901 is an area code in Tennessee and is an 
CODES (/OVER) office code in the 818 area code in the Los Angeles 
11.5 This program is used to designate whether or 
not the system is being programmed in an area where 
some of the area codes and office codes overlap. For area. This program is reached by entering B from the 
toll restriction menu or enter HB or /OVER from the 
database programming menu. 
DO OFFICE AND AREA CODES OVERLAP 
(N): N- The system is not in an area where some of the 
office codes have the same digits as the area codes. 
Return to the toll restriction menu prompt ([HI:). 
Y- The system is in an area where some of the 
office codes have the same digits as the area codes. 
Return to the toll restriction menu prompt ([HI:). 
. 
PERFORM UPDATE TO SYSTEM DATABASE 
V ORN) This prompt appears only if new information was 
entered. Enter Y < CR > to save the changes or N 
< CR > to leave the database unchanged. Return 
to the toll restriction menu prompt ([HI:) without 
changing the database. 
Page 5-91  
						

							PROGRAMMING 
Issue 2, May 1990 ‘. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
C. [HC] AREA/OFFICE CODES 
ALLOWED/RESTRICTED (/AREA} 
11.6 
This program is used to specify the area codes 
and office codes to which calls are allowed or re- 
stricted for those users assigned with SCOS 5 (al- 
lowed area/office codes). It is reached by entering C 
from the toll restriction menu or HC or 
/AREA from 
the database programming menu. Refer to Figure 
5-13, page 5-163, for a program planning sheet. 
11.7 Area/office code programming also affects call 
cost designation for the SMDR feature. When a 
7-digit number is dialed from a station without SCOS 
5, the system checks the office code against the area/ 
office code tables. If the office code is allowed, the 
call is recorded as a local call (LOC). If it is restricted, 
the call is recorded as a seven-digit toll call (I7). 
11.8 When the lists of area or office codes are 
entered, the terminal redisplays the entry for 
verification. If the list is correct, press < CR 
>: . If not, 
enter the correct information. An error message 
(*** INVALID AREA/OFFICE CODE SPECIFI- 
CATION ***) appears if an invalid area code is en- 
tered. In the North American Numbering Plan, area 
codes that do not overlap office codes take the form 
NPA and office codes take the form NAA where: 
N = Digits 2-9 P = Digits 0 or 1 A = Digits O-9 
NOTE: “X11” area codes are invalid and will be ig- 
nored or will cause an error message when entered. . 
11.9 The area/office code prompts appear as shown 
below. End each entry with < CR 
> . 
LOCAL AREA CODE ( ): 
PERFORM UPDATE TO SYSTEM DATABASE 
(Y OR N) 
INITIALIZE ALL AREA CODES TO SAME 
ALLOWED/RESTRICTED STATUS (N)? 
INITIAL ALLOWED/RESTRICTED STATUS 
OF ALL AREA CODES 
A = ALLOWED 
R = RESTRICTED 
INITIAL ALLOWED/RESTRICTED STATUS 
OF ALL AREA CODES (A): 
LIST OF AREA CODES TO BE RESTRICTED 
(or ALLOWED) (NONE): 
REVIEW AREA CODES INDIVIDUALLY (N)? 
RANGE OF AREA CODES TO BE REVIEWED 
(NONE) 
: 
Enter the three-digit area code of the system’s 
location. (An error message appears if. one is-not 
entered or if an invalid code is entered; enter a 
valid code.) 
This prompt appears only if new information was 
entered. 
Enter Y < CR > to save the changes or N 
< CR > to leave the database unchanged. 
Y- Continue to the next prompt. 
N- Advance to the REVIEW AREA CODES 
INDIVIDUALLY prompt. 
A- All area codes are allowed until they are 
reprogrammed. 
R- All codes are restricted until they are 
reprogrammed. 
List of exceptions to the value assigned above. ALL 
is a valid entry. This prompt does not show the 
current status of the area codes. 
Y- Continue to the next prompt. 
N- Advance to the LIST OF ADDITIONAL 
AREA CODES TO BE RESTRICTED prompt. 
Enter an area code, ALL, or a range of area codes 
to be reviewed or programmed. Enter NONE to 
advance to the LIST OF ADDITIONAL AREA 
CODES TO BE RESTRICTED prompt. 
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							INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 2, May 1990 
XXX (R) : 
After all area codes have been reviewed, the prompts 
continue as follows: 
REVIEW SAME AREA CODES AGAIN (N)? 
LIST OF ADDITIONAL AREA CODES TO BE 
RESTRICTED ( ): 
LIST OF ADDITIONAL AREA CODES TO BE 
ALLOWED ( ): 
REVIEW ADDITIONAL AREA CODES (N)? 
OFFICE CODES FOR AREA CODE 
[local area code] 
INITIALIZE ALL OFFICE CODES TO SAME 
ALLOWED/RESTRICTED STATUS (N)? 
INITIAL ALLOWED/RESTRICTED 
STAWS OF ALL OFFICE CODES 
A = ALLOWED 
R = RESTRICTED 
INITIAL ALLOWED/RESTRICTED 
STATUS OF ALL OFFICE CODES (A): 
LIST OF OFFICE CODES TO BE 
RESTRICTED (or ALLOWED) (NONE): 
REVIEW OFFICE CODES INDIVIDUALLY 
(N)? 
RANGE OF OFFICE CODES TO BE 
REVIEWED (NONE) : 
- CR) : 
REVIEW SAME OFFICE CODES AGAIN (N)? A- The area code is allowed. 
R- The area code is restricted. 
This prompt appears only if a range of area codes 
was previously reviewed. 
Y- Return to the first area code selected. 
N- Continue to the next prompt. 
List of exceptions or additions to the value assigned 
above. ALL is a valid entry. These prompts do not 
show the current status of the area codes. 
Y- Return to the RANGE OF AREA CODES 
prompt. 
N- If the local area code is allowed, continue to 
the next prompt. If not, return to the toll 
restriction menu prompt ([HI:). 
Y- Continue to the next prompt. 
N- Advance to the REVIEW OFFICE CODES 
INDMDUALLY prompt. 
A- All office codes are allowed until they are 
reprogrammed. 
R- All office codes are restricted until they are 
reprogrammed. 
List of exceptions to the value assigned above. 
Y- Continue to the next prompt. 
N- Advance to the LIST OF ADDITIONAL 
OFFICE CODES TO BE RESTRICTED prompt. 
Enter a range of office codes to be reviewed or 
programmed. Enter NONE to advance to the LIST 
OF ADDITIONAL OFFICE CODES TO BE 
RESTRICTED prompt. 
A- The office code is allowed. 
R- The office code is restricted. 
Y- Return to the first office code selected. 
N- Continue to the next prompt. 
Page 5-93  
						

							PROGRAMMING 
Issue 2, May 1990 ‘. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
LIST OF ADDITIONAL OFFICE CODES TO 
BE RESTRICTED ( ): 
LIST OF ADDITIONAL OFFICE CODES TO 
BE ALLOWED ( ): List of exceptions or additions to the value aSsigned 
above. ALL is a valid entry. This prompt does not 
show the current status of the office codes. 
REVIEW ADDITIONAL OFFICE CODES (N)? Y- Return to the RANGE OF OFFICE CODES 
prompt. 
N- Continue to the next prompt. 
PERFORM UPDATE TO SYSTEM DATABASE 
gr OR9 
This prompt appears only if new information was 
entered. 
Enter Y < CR > to save the changes or N 
< CR > to leave the database unchanged. 
Page 5-94  
						

							INTER-TEL PRACTICES ‘. 
PROGRAMMING 
GMX-48 INSTALLATION & MAINTENANCE Issue 2, May 1990 
D. [HD] AREA/OFFICE CODE REPORTS (/AREP) 
11.10 
Select D from the toll restriction menu or enter HD or /AREP from the database programming menu to 
print summary reports of area code and office code assignments. The prompts appear as shown below. End each 
entry with < CR 
> . 
REPORT OUTPUT PORT This prompt does not appear in Basic software. 
P = PRIMARY Choose the output port to which the printer will be 
A = ACCESSORY PORT A attached. Enter P for the KSU port or enter A or 
B = ACCESSORY PORT B B for the desired APM port. The report appears in 
REPORT OUTPUT PORT (P): the following format. 
AREA/OFFICE CODE TABLE REPORT DAY-DD-MM-YY HH:MM 
(shows current date and time) 
LIST OF ALLOWED AREA CODES ( ) 
LIST OF RESTRICTED AREA CODES ( ) 
OFFICE CODE TABLE FOR AREA CODE 
LIST OF ALLOWED OFFICE CODES ( ) 
LIST OF RESTRICTED OFFICE CODES( 
xxx 
1 
E. [HE] ALTERNATE CARRIERS (/ALT) 
11.11 
To program the alternate carrier local access 
numbers that 
cannot be dialed from stations with 
SCOS 7 (alternate carrier), enter E from the toll 
restriction menu or HE or /ALT from the database 
programming menu. Refer to Figure 5-13, on page 
5-164, for a program planning sheet. 
11.12 The alternate carrier access numbers are the 
telephone numbers that a station user dials to access 
specialized common carriers. The numbers can con- 
tain up to 10 digits each. You may use X in the number 
to indicate any digit O-9. A plus ( + ) can be inserted at the end of any number to indicate that any digits can 
be dialed after the indicated digits are dialed. For ex- 
ample, 976 + restricts the user from dialing 976 num- 
bers. 
NOTE: Alternate carrier numbers are only restricted 
if they 
exactly match the number on the alternate car- 
rier list. For this reason, alternate carrier numbers 
should have a “ + ” added to the end of the number to 
prevent users from bypassing toll restriction by dial- 
ing extra digits after dialing the restricted number. 
11.13 The prompts appear in the order shown be- 
low. End each entry with < CR > . 
l( 1: . . . 
20 ( ): 
REVIEW ALTERNATE CARRIER NUMBERS 
AGAIN (N)? Enter up to 10 digits per number (including X or 
+) or < to erase the current number. Do not 
include the toll field (1, 0, or 10xXx). 
Y- Return to number 1. 
N- Return to the toll restriction menu prompt 
@Q). 1 
PERFORM UPDATE TO SYSTEM DATABASE 
Cy ORN) This prompt appears on& if new information was 
entered. Enter Y < CR > to save the changes or N 
< CR > to leave the database unchanged. 
Page 5-95  
						

							PROGRAMMING 
Issue 2, May 1990 ‘. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
E [HF] ALLOWED LONG DISTANCE (/ALD) 
11.14 
This program defines the allowed long dis- 
tance numbers for stations assigned with SCOS 8 (en- 
able ALD). It is reached by entering F from the toll 
restriction menu or HF or /AID from the database 
programming menu. Refer to Figure 5-13, on page 
5-164, for a program planning sheet. 
11.15 The allowed long distance numbers can have 
up to 10 digits each including the following: 
An X to indicate any digit O-9. For example, 
XXX5551212 allows the user to dial directory as- 
sistance for any area code. 
A plus 
(+ ) at the end of any number to indicate 
that any digits can be dialed after the indicated 
digits are dialed. For example, 800+ allows any 
number beginning with 800. 
NOTE: Even if 0+ numbers are included in the 
allowed long distance number list, they cannot be 
dialed by a station with SCOS 1. 
11.16 The prompts below show the initialized val- 
ues of the allowed long distance numbers. End each 
entry with < CR 
> . 
CAUTION REGARDING EMERGENCY NUM- 
BERS: 
In areas where the emergency number is 
1911, be sure that toll-restricted stations have 
SCOS 8 (Enable ALD) and that 911 is in the al- 
lowed long distance number list. Otherwise, toll- 
restricted users may not be able to find a station 
that is permitted to dial “l+ ” numbers. Note 
that 911 is allowed at all stations regardless of 
SCOS, but 1911 requires this special program- 
ming. 
1 (800XXXXXXX): 
2 (911): 
. . . 
20 ( ): Enter up to 10 digits including X or + ,< if desired. 
Do not include the toll field (1 or 10XxX). 
NOTE: Even if “0 + ” numbers are included in the 
allowed long distance number list, they cannot be 
dialed by a station with SCOS 1. 
REVIEW ALLOWED LONG DISTANCE 
NUMBERS AGAIN (N)? Y- Return to number 1. 
N- Return to the toll restriction menu prompt 
@W- 
PERFORM UPDATE TO SYSTEM DATABASE 
(Y OR N) 
This prompt appears only if new information was 
entered. 
Enter Y < CR > to save the changes or N 
< CR > to leave the database unchanged. 
Page 5-96  
						

							INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 2, May 1990 
12. [I] AUTOMATIC ROUTE 
SELECTION 
NOTE: This feature is available only in the Advanced 
software package. 
- 
- 
12.1 
The automatic route selection (ARS) menu is 
used to enter data for the route groups and dial rules. 
Enter I from the database programming menu to view 
the following menu: 
[I] AUTOMATIC ROUTE SELECTION 
[IA] ARS ROUTE GROUPS 
[IB] ARS DIAL RULES 0 
./ 
Dial rules: If the lines in the route groups require 
special digits (for example, equal access 10xXx 
codes) up to 10 dial rules can be programmed. 
There are three permanently programmed rules 
in the database, they are: 
122 
To prepare to program ARS, refer to page 4-30 
in the FEA?ZTRES section. Then, determine the nec- 
essary information listed on following pages. (Refer 
to Figure 5-14, page 5-165, for a program planning 
sheet). - 
Echo tollfield: When ARS is selected, the user 
dials the number as if a direct dial line was be- 
ing used, including 1 and the area code if nec- 
essary. If ARS selects a line that requires a 1, 
its route group must have this dial rule pro- 
grammed to tell the system to echo (send) the 
the 1. 
l Route groups: ARS has eight groups of lines that 
are used for routing calls according to the type of 
call being placed. 
- 
Route group I is used for local calls. ARS 
routes seven- and eight-digit numbers 
through this route group if the dialed office 
code is included in the list for this route 
group. When fewer than seven digits are 
dialed (for example, 911 and 1411) the call is 
placed using this route group. 
- 
Route groups 2 and 3 are used for seven- and 
eight-digit calls within the local area code. 
These route groups would include lists of 
office codes that were not included in route 
group 1. They are intended for toll calls 
within the local area code, to other office 
codes. 
- 
Route groups 4 and 5 are used for lo- and 
11-digit calls (calls outside the local area 
code). Each route group has a separate list 
of area codes that it serves. 
0 
- Route group 6 is the operator-assisted route 
group. Calls that begin with 0 (but not 01 or 
011) are routed through this group. 
Page 5-97 
Route group 7 is the operator-assisted inter- 
national route group. Calls that begin with 
01 are routed through this group. 
. 
Route group 8 is the direct dialing intema- 
tional route group. Calls that begin with 011 
are routed through this group. 
* 
NOTE: It may be desirable to program dial 
rule number four to add a 1, even though dial 
rule number one can be used to-echo the toll 
field. This allows users to dial without knowing 
whether the 1 is required. If 1 is needed, the 
dial rules tell the system to add it. Users only 
have to remember to dial the area code when 
placing a call outside the local area code. 
If dial 
rule number four is programmed as described, 
use it in place of dial rule number one. 
- 
Echo area code: The system includes the area 
code in the number if this dial rule is pro- 
grammed for the route group. If this dial rule is 
not programmed, the system drops the area 
code from the dialed number. 
- 
Echo local address or country code and national 
number: 
All route groups must have this dial 
rule. It tells the system to send the telephone 
number that the user has dialed. 
Assign the dial rules to the route groups: List the 
dial rules for the route groups in the order they 
are to be used. For example, to list dial rule 4 (add 
the 1, as described in the note above), then dial 
rule 2 (echo the area code), then dial rule 3 (echo 
the digits dialed); enter 4, 2, 3.  
						

							PROGRAMMING 
Issue 2, May 1990 ‘.. 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
A. [IA] ARS ROUTE GROUPS (/ROUT) 
12.3 
This program identifies the lines and area 
codes or office codes associated with each of the route 
groups. It is reached by entering A from the auto- 
matic route selection menu or IA or /ROUT from the 
database programming menu. Refer to the program 
planning sheets (Figure 5-14, page 5-165). 
12.4 When entering an area or office code, an X can 
be included in the number to indicate any digit be- 
tween 0 and 9. For example, enter 22X to indicate 
220-229. 
12.5 Items can be added to or subtracted from lists 
by entering a plus 
(+ ) or minus (-) before the infor- 
mation. For example, the list reads 220-229. To add 
230 and 235-237, enter +230,235-237. To subtract 
221, enter -221. Do not attempt to add and subtract 
items in the same entry. 
12.6 When a list of lines, area codes, or office codes 
is entered, the terminal redisplays the entry for verifi- 
cation. If the list is correct, enter < CR 
> . If not, en- 
ter the correct information. 
RANGE OF ROUTE GROUPS TO BE 
REVIEWED (ALL): 
ROUTE GROUP 1 (LOCAL: XXX-XXXX) 
Route group 1 is used for calls within the,local area 
code. 
NOTE: 911 AND 1-411 CALLS 
ARE ROUTED THROUGH THIS GROUP 
-NORMALLY USED FOR LOCAL CALLS- 
LIST OF INCLUDED OFFICE CODES Enter the office codes, within the local area code, 
(200-999): for which this route group will be used. 
LIST OF CO LINES (ALL): 
DIALING RULES (1,3): 
PERFORM UPDATE TO SYSTEM DATABASE 
(Y OR N) 
ROUTE GROUP 2 (INTRA-AREA CODE #1: 
XXX-xXxX) 
LIST OF INCLUDED OFFICE CODES ( ): 
LIST OF CO LINES (NONE): 
DIALING RULES ( ): Enter a range of route group numbers (l-8) to be 
programmed or reviewed. ALL is a valid entry. 
Enter NONE to return to the ARS menu prompt 
([II:). 
Enter the circuit numbers of the lines that will be 
used for calls to the office codes listed above. 
List the dial rules 
in the order they are to be used for 
this route group. 
This prompt appears only if new information was 
entered. 
Enter Y < CR > to save the changes or N 
c CR > to leave the database unchanged. 
Route group 2 is used for seven- or eight-digit calls 
within the local area code. 
Enter the office codes, within the local area code, 
for which this route group will be used. 
Enter the circuit numbers of the lines that will be 
used for calls to the office codes listed above. 
List the dial rules 
in the order they are to be used for 
this route group. . . 
Page 5-98