Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual

							INTER-TEL PRACTICES 
FEATURES 
GMX-48 INSTALLATION & MAINTENANCE 
Issue 2, May 1990 
(2) 
(3) 
(4) 
(5) 
(6) Enter up to seven alpha and/or numeric char- 
acters for the intercom number or user name. 
If searching for a name, the whole name does 
not have to be entered. You may switch be- 
tween modes by pressing the MSG key (lit = 
alphanumeric, unlit = numeric). 
a. 
In numeric mode (MSG key unlit): Press the 
keypad keys to enter a valid intercom num- 
ber. Press the MUTE key to backspace, if 
necessary. 
b. 
In alphanumeric mode (MSG key lit): Press 
the keypad keys to enter the desired char- 
acters. Refer to the chart on the previous 
page. Press the FWD key once to advance 
or twice to leave a space. Press the MUTE 
key to backspace. 
If desired, press the pound (#) key to scroll for- 
ward alphabetically through the directory or 
press the asterisk (*) key to scroll backward. If 
this method is used, skip the next step. 
Press either the pound (#) or asterisk (*) key to 
signal the system tobegin the search. The clos- 
est match will be displayed on your keyset. (If 
you entered an invalid intercom number, you 
will hear reorder tones. Repeat step 
2.) 
If desired, store the selected intercom number 
in a station speed-dial location by pressing the 
desired SPD/BLF key. You hear confirmation 
tone when the number is accepted. 
EITHER, automatically dial the intercom 
number selected by pressing the IC key. (If an 
intercom call is camped on and the IC key is lit, 
pressing the IC key accesses the waiting call 
and terminates the directory feature.) 
OR, search for a different intercom number by 
repeating steps 2 through 4. 
OR, terminate the directory routine. 
If off 
hook, hang up. Ifon hook, press the SPKR key. 
OR, switch to the C.O. directory by pressing a 
non-flashing line key or the AN.7 key. (C.O. di- 
rectory instructions are given below.) NOTE: If a call is ringing in or holding on the 
selected line, pressing the flashing line or ANS 
key will answer the call and terminate the di- 
rectory function. 
B. C.O. DIRECTORY 
23.6 
(1) 
(2) 
(3) 
(4) 
(5) 
(6) 
TO PERFORM A C.O. DIRECTORY SEARCH: 
While on or off hook, press SPCL and enter 
the C.O. directory feature code (308). The 
MSG key lights (and the SPKR key lights if on 
hook) and the display shows OUTSIDE 
NAME: on the top line, while the cursor is lo- 
cated on the bottom line. 
Enter alphanumeric characters (up to 16) for 
the speed-dial name. You do not have to enter 
the whole name. Press the keypad keys to en- 
ter the desired characters. Refer to the chart 
on the previous page. Press the FWD 
key once 
to advance or twice to leave a space. Press the 
MUTE key to backspace. 
If desired, press the pound (#) key to scroll for- 
ward alphabetically through the directory or 
press the asterisk (*) key to scroll backward. If 
this method is used, skip the next step. 
Press either the pound (#) or asterisk (*) key to 
signal the system to begin searching. The clos- 
est match will be displayed on your keyset. If 
you selected a non-display number, NON DIS- 
PLAY # will appear on the top line and the 
name (if assigned) will appear on the bottom 
line; the number is not displayed. 
If desired, store the selected system speed-dial 
number in a station speed-dial location by 
pressing the desired SPD/BLF key. You hear a 
confirmation tone when the number is ac- 
cepted. 
NOTE: If the system speed-dial number is 
longer than 16 digits, only the first 16 digits will 
be stored in the station speed-dial location. 
Also, if the number is a non-display number, it 
cannot be stored. 
. 
EITHER, automatically dial the speed-dial 
number selected by pressing a line key. Lift the 
handset when the call is answered, if on hook. 
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							FEATURES 
INTER-TEL PRACTICES 
Issue 2, May 1990 
GMX.48 INSTALLATION & MAINTENANCE 
(If a call is ringing in or holding on the selected 
line, pressing the flashing line or ANS key will 
answer the call and terminate the directory 
function.) OR, switch to the intercom directory by press- 
ing the 
IC key. (Intercom directory in- 
structions are given on page 4-80.) ., 
OR, search for a different system speed-dial 
number by repeating steps 2 through 4. NOTE: If an intercom call is camped on and 
the 
IC key is flashing, pressing the IC key 
accesses the waiting call and terminates the 
OR, terminate the directory routine by hang- 
ing up or, if on hook, pressing the 
SPKR key. directory feature. 
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							INTER-TEL PRACTICES 
FEATURES 
GMX-48 INSTALLATION & MAINTENANCE Issue 2, May 1990 
24. HOUSE PHONE 
24.1 This feature provides users with the ability to 
place a pre-designated intercom or outside call simply 
by lifting the handset (or pressing the SPKR key) on a 
designated house phone. There are several applica- 
tions for this feature, such as: 
Courtesy paging phone: Visitors hear pages in- 
structing them to pick up the house phone (such as 
the “courtesy paging phone” used in airport ter- 
minals). When they lift the handset, they are 
connected to a station user who can give them a 
message or connect them to a call. 
Emergency phone: The house phone can be pro- 
grammed to automatically place a call to an emer- 
gency number (such as 911). This could save time 
in an emergency. 
Service phone: Customers can use the house 
phone(s) to place orders or receive special ser- 
vices from the lobby. For example, the house 
phone would automatically dial the intercom 
number of a service representative (or hunt group 
number of the service department). 
Intercom network: House phones could be placed 
in specific locations throughout a building (such as 
examination rooms in a doctor’s office) and could 
be programmed to access a specific station or 
group of stations (such as a nurses’ station). 
24.2 Any station may be designated as a house 
phone in database programming (see PROGRAM- MING, page 5-49). However, a single-line set is pre- 
ferred for ease of use. The number dialed -by the 
house phone is determined by the station’s speed-dial 
programming. The number programmed in C.O. sta- 
tion speed-dial location 1 is automatically dialed dur- 
ing day mode, and the number in C.6. location 2 is 
dialed during night mode. This number can be either 
an intercom number or an outside telephone number. 
If it is an outside number, it must be preceded with a 
select line group feature code (and a pause if neces- 
sary). Other station information (such as user name, 
intercom number, SCOS, etc.) for the house phone is 
programmed as usual. 
24.3 If the house phone is a keyset, the intercom or 
outside telephone number must be programmed in 
the station’s “outside number” speed-dial location, 
and not the “intercom number” location. If no speed- 
dial numbers are programmed or if the speed-dial 
number is erased, the user hears dial tone when the 
handset is lifted or the SPKR key is pressed and may 
dial any intercom number or place an putside call. 
24.4 Once a station is designated as a house phone, 
the speed-dial number must be programmed on hook 
or through the database because lifting the handset 
causes the number to be dialed. 
24.5 Incoming calls take precedence over outgoing 
calls. If using a single-line set or a keyset programmed 
for automatic C.O. access (see page 4-42), 
any ringing 
call is automatically answered when the handset is 
lifted or the SPKR key is pressed. 
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							FEATURES INTER-TEL PRACTICES 
Issue 2, May 1990 GMX-48 INSTALLATION & MAINTENANCE 
25. REDIALING 
25.1 The redial feature stores a telephone number 
dialed manually or speed dialed at the station (up to 
32 digits). If the station user reaches a busy number or 
is disconnected, or if there is no answer, the number 
can be redialed easily. 
25.2 Only one telephone number can be stored in 
redial memory at one time. With keysets, this number 
can be stored in one of two ways, depending on keyset 
programming. 
l Last number dialed: The last number manually 
dialed or speed dialed is automatically stored. It 
changes every time the user dials a telephone 
number. The number is redialed using the proce- 
dure in paragraph 25.8. This is the default value of 
the redial feature and the REDL key. 
e Last number saved: The last number dialed is 
manually stored by the keyset user. Dialing other 
numbers does not change the number saved. It 
only changes when a new number is saved, using 
the procedure in paragraph 25.7. The number is 
redialed using the procedure in paragraph 25.8. 
This is programmed with the last number saved 
feature code. 
25.3 There are three feature codes that affect the 
redial feature. The redial feature code (380) performs 
the redial function (on keysets and SLIs the code is 
under the REDL key). The program redial mode fea- 
ture codes (320 and 321) determine the mode of the 
redial feature code for keysets (last number dialed or 
last number saved). The SLI REDL key mode cannot 
be changed; it is always last number dialed. 
25.4 System speed-dial numbers cannot be redialed 
at keyset stations if they have been programmed as 
non-display numbers. 
25.5 If the system is installed behind a PBX, the re- 
dial feature remembers the PBX access code and 
automatically inserts a pause after the code when it is 
redialed. 25.6 
TO PROGRAM THE KEYSET REDIAL MODE: 
_’ 
NOTE: When initialized, the keyset redial mode is 
programmed for last number redial (320). 
(1) While on hook, press the SPCL key. 
(2) Enter the feature code to program last num- 
ber dialed (320) or last number saved (321) re- 
dial mode. 
25.1 
TO SAV7Z A NUMBER ON A KEYSET PROGRAMMED . 
FOR LAST NUMBER SAVED (321): 
NOTE: The saved number is replaced each time you 
repeat this procedure. 
(1) When you wish to save an outside telephone 
number, hang up to disconnect the call. 
(2) Remain on hook and press the REDL key (or 
press SPCL and enter the redial feature code 
- 380). 
(3) 
To redial the number: Use the procedure in 
the next paragraph. 
25.8 
TO REDIAL A NUMBER: 
(1) Lift the handset and select an outgoing line. 
(2) 
Keyset: Press the REDL key (or press SPCL 
and enter the redial feature code - 380). The 
number is dialed and displayed. 
SLI: Press the FLASH key and press the 
REDL key or enter the redial feature code 
(380). The number is dialed. 
Single.Line Set: Hookflash and enter the re- 
dial feature code (380). The number is dialed. 
Page 
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							INTER-TEL PRACTICES FEATURES 
GMX-48 INSTALLATION & MAINTENANCE Issue 2, May 1990 
26. PAGING 
26.1 The paging feature allows announcements to 
be made through keyset internal speakers. Optional 
paging equipment (an amplifier and paging speakers) 
may also be installed to provide paging for an external 
area, such as a warehouse or loading dock. 
26.2 The installer can place keysets and/or the ex- 
ternal paging speaker network in up to six paging 
zones. When the system is initialized, all keysets and 
the external paging speaker network are assigned to 
paging zone 1 to provide an all-page zone. Keysets 
and the external paging speaker network can be as- 
signed to any, all, or none of the paging zones, as de- 
sired. 
26.3 Pages are not heard if the keyset has been re- 
moved from paging, is in do-not-disturb, is ringing, or 
is in use. Also, keyset background music and internal 
music-on-hold are interrupted for pages (even if the 
keyset is not in the selected page zone). 
26.4 
TO MAKE A PAGE: 
(1) Lift the handset. 
(2) 
Keyset: Press the PAGE key (or enter the page 
feature code - 7). 
Single-Line Set: Enter the page feature code 
(7). (3) Enter the zone code (l-6) for the desired zone. 
(4) After the single progress tone, make your page 
before the paging timer expires. If you hear re- 
order tones, there are no stations in the se- 
lected page zone; all stations in’the zone have 
enabled the page remove feature, are busy, or 
are in do-not-disturb; the necessary system re- 
sources are busy; or the paging system is being 
used by another station. Users cannot camp on 
to or queue the paging system. 
(5) Hang up. 
27. REMOVE FROM PAGING 
27.1 A keyset user can remove the keyset from its 
assigned page zone(s) or allow it to receive pages 
again 
by placing it back in the zone(s) using these fea- 
ture codes. 
27.2 
TO HALT OR ENABLE ZONE PAGES; _ 
(1) While on or off hook, press SPCL. 
(2) Enter the page remove feature code (332) to 
prevent the keyset from receiving pages or en- 
ter the page replace feature code (333) to al- 
low the keyset to receive pages. You hear a 
progress tone. 
(3) 
if off hook, hang up. 
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							FEATURES 
Issue 2, May 1990 INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
28. DO-NOT-DISTURB 
28.1 Placing a station in do-not-disturb halts all 
pages, incoming intercom calls, camped-on calls, and 
calls transferred to that station. Queue callbacks, re- 
calls, and direct ring-in calls are not blocked. Another 
user calling the station while it is in do-not-disturb 
hears a repeating signal of four fast tones and a pause; 
the user cannot camp on, but can queue or leave a 
message at the station. 
28.2 If desired, individual stations can be prevented 
from using do-not-disturb by disabling the do- 
not-disturb option in the database (see PRO- 
GRAMMING, page 5-24.) Another option concerns 
do-not-disturb breakthrough. Normally, calls to a sta- 
tion through DISA or the automated attendant are 
not blocked by placing the station in do-not-disturb. If 
desired, individual stations can be set prevent these 
calls from breaking through do-not-disturb (see 
PROGRAMMING, page 5-49) and send the calls 
immediately to the attendant when the station is in 
do-not-disturb. 
28.3 If a station in a linear or distributed hunt group 
is in do-not-disturb, calls to the user’s hunt group do 
not cause the keyset to ring, but the line or IC key will 
flash if all other stations in the hunt group are busy, 
forwarded, have hunt group remove enabled, or are 
in do-not-disturb. Stations in all-ring hunt groups that 
are in do-not-disturb, will show ring flash, but will not 
ring when receiving a hunt group call. Hunt group an- 
nouncement stations and overflow stations cannot 
block hunt group calls by using do-not-disturb. 
28.4 When a station is placed in do-not-disturb, the 
user may select one of 20 system-stored messages 
(unless do-not-disturb is enabled while the user is on 
a call, in which case message 1 is automatically se- 
lected). An attendant can reprogram messages 02-20 
with another message, up to 16 characters long. 
When a station in do-not-disturb is called by a display 
keyset user, the caller sees the selected message. Ini- 
tialized messages are programmed as follows: 
01 - DO-NOT-DISTURB 
02 - IN MEE?I-ING UNTIL 
03 - IN MEEITNG 
04 - ON VACATION ‘TIL 
05 - ON VACATION 
06 - CALL ME AT 
07 - AT THE DOCTOR 
08-ONATRIP 
09 - ON BREAK 
lo-OUTOFTOWN’TIL 1 1 - OUT OF OFFICE 
12 - OUT UNTIL 
13 - WITH A CLIENT 
14 - WITH A GUEST 
15 - WITH A PATIENT 
16 - UNAVAILABLE 
17 - IN CONFERENCE 
18 - AWAY FROM DESK 
19 - GONE HOME 
20 - OUT TO LUNCH 
28.5 The second line of the message can be custom- 
ized with a numeric/alphanumeric message of up to 
16 characters. The customized message is entered as 
described in the following paragraphs. 
28.6 When programming a customized do-not- 
disturb message, the station is automatically in nu- 
meric mode. The keypad keys are used to enter num- 
bers O-9, the pound (#) key is used for entering a 
hyphen (-), and the asterisk (*) key is used for enter- 
ing a colon (:). For example, l*OO would enter “1:OO” 
in numeric mode. 
28.7 Keyset users can enter alphanumeric mode by 
pressing the MSG key (the key lights). Keypad keys 
are used to enter the desired letters, numbers, and 
punctuation. The number of times a key is pressed de- 
termines which character is entered. For example, 
33377744432999 would enter “FRIDAY”. When ad- 
joining characters are located under the same key, 
press the FWD key once to advance to the next char- 
acter. For example, 6 FWD 666 FWD 6632999 would 
enter “MONDAY”. Refer to the chart below to pro- 
gram messages in alphanumeric mode. (Note that let- 
ters correspond to the letters printed on the keypad 
keys.) 
I NUMBER OF TIMES KEY IS PRESSED KEY 1 2 3 4 5 
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							INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE FEATURES 
Issue 2, May 1990 
28.8 When using either mode, keyset users may use 
the SPD/BLF keys (digits stored in the outside num- 
ber location) and/or the REDL key to enter stored 
numbers or messages. Speed-dial numbers can be 
chained together when entering messages that re- 
quire more that 16 digits. When programming a mes- 
sage in speed-dial memory, use the SPCL key in place 
of the FWD key to advance or insert spaces. 
28.9 
(1) 
TO ENABLE DO-NOT-DISTURB: 
Keyset: While on hook, press the DND key. 
The DND key lights. (Display shows SELECT 
DND MESSAGE.) 
Single-Line Set: Lift the handset and enter the 
do-not-disturb feature code (370). 
(2) EITHER, select message 01 (DO-NOT-DIS- 
TURB): 
Keyset: Press the SPKR key or allow the 
programming mode to time out. 
Single-Line Set: Hang up, press the 
FLASH key, or allow the programming 
mode to time out. 
OR, select any of the 20 pre-programmed mes- 
sages by entering the desired number (01-20). 
(Messages are listed on the previous page.) 
Keyset users may scroll through the messages 
by pressing the pound (#) key to go forward or 
the asterisk (*) key to go backward (the display 
shows the selected message). If you enter an 
invalid message number, you will hear reorder 
tones and may try again. 
(3) EITHER, terminate programming. 
Keyset: Press the SPKR key, lift and re- 
place the handset, or allow the program- 
ming mode to time out. 
Single-Line 
Set: Hang up, press the 
FLASH key, or allow the programming 
mode to time out. 
OR, customize the second line of the message 
using any combination of the following. meth- 
ods: 
a. 
b. 
C. 
Remain in numeric mode: Press the keypad 
keys to enter the desired ntmrber. Use the 
pound key (#) for a hyphen (-) and the as- 
terisk key (*) for a colon (:). Keyset users 
can press the FWD key once to leave a 
space, or press the MUTE key to back- 
space. 
Change to alphanumeric mbde (keyset only): 
Press the MSG key (the key lights), then 
enter the desired characters. Refer to the 
chart on the preceding page. Keyset users 
can press the FWD key once to advance or 
twice to leave a space, or press the MUTE 
key to backspace. 
Use speed-dial andlor redial numbers 
(keysets only): 
In either numeric or alpha- 
numeric mode, press one of the SPD/BLF 
keys, and/or press the REDL key to enter 
the stored characters. You may chain num- 
bers together. 
(4) Terminate programming. 
Keyset: Press the SPKR key, lift and 
replace the handset, or allow the program- 
ming mode to time out. (Display shows 
selected message. Date and time appear on 
the second line if there is no customized 
message.) 
Single-Line Set: Hang up, press the 
FLASH key, or allow the programming 
mode to time out. 
28.10 
TO CANCEL DO-NOT-DISTURB: 
Keyset: While on hook, press the lit DND key. 
The key goes off and the display returns to 
date and time. 
Single-Line Set: Lift the handset, enter the 
cancel do-not-disturb feature code (371), and 
hang up. 
Page 4-87  
						

							FEATURES INTER-TEL PRACTICES 
Issue 2, May 1990 GMX-48 INSTALLATION & MAINTENANCE 
28.11 
TO MOVE A CAMPED-ON INTERCOM CAL.L TO 
DO-NOT-DISTURB: 
If, 
while on a call, you hear call waiting signals and you 
wish to let the caller know you do not want to be dis- 
turbed: 
(1) 
Keyset: Press the DND key. The key lights. 
The intercom caller is no longer camped on 
and receives do-not-disturb indications. 
Single-Line Set: (This procedure will interrupt 
your call in progress.) Press 
the FLASH key 
(hookflash) and enter the do-not-disturb 
feature code (370). The intercom caller is no 
longer camped on and receives do-not-disturb 
indications. Press the FLASH key (hookflash) 
again to return to the current call. 
(2) After completing the call, your station will re- 
main in do-not-disturb until you use the can- 
celing procedure in paragraph 28.10. 
29. CANCEL MISCELLANEOUS 
OPERATIONS 
29.1 A station user can cancel do-not-disturb, 
disable handsfree, call forward requests, a queue re- 
quest, page remove, hunt group remove, and back- 
ground music all at once by entering a single feature 
code. 
29.2 
TO CANCEL MISCELLANEOUS OPERATIONS: 
Keyset: While on or off hook, press the SPCL 
key and enter the cancel miscellaneous opera- 
tions feature code (395). 
Ifoffhook, hang up. 
Single-Line Set: Lift the handset, enter the 
cancel miscellaneous operations feature code 
(395), and hang up. 
30. HOOKFLASH 
30.1 If the system is installed behind a PBX, station 
users may be required to hookflash to access PBX sys- 
tem resources. Or, a hookflash may be required to ac- 
cess certain telephone company featu;es, such as call 
waiting. The duration of the hookflash can be 
changed by reprogramming the C.O. hookflash timer 
(default value is 600ms). 
NOTE: The SLI FLASH key does not generate a 
hookflash over C.O. lines. You must use this proce- 
dure. 
30.2 
TO SEND A TIMED HOOkFLASH WHILE ON AN 
OUTSIDE LINE: 
Keyset: Press the SPCL key and enter the 
hookflash feature code (330). 
Single-Line Set: Press the FLASH key (hook- 
flash) and enter the hookflash feature code 
(330). 
. 
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							INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE FEATURES 
Issue 2. Mav 1990 
31. REMINDER MESSAGES (KEYSETS 
ONLY) 
31.1 Reminder messages are set, like an alarm 
clock, to signal a keyset station at a specified time. 
The user can select the message and time up to 24 
hours in advance. Twenty different reminder mes- 
sages are available. These messages can be repro- 
grammed by the installer or any attendant. 
31.2 At the programmed time, the reminder mes- 
sage signals the station with eight short tones. A dis- 
play keyset shows the message until it is canceled; a 
non-display keyset receives tones only. If the station 
is busy, the user still hears the tones and the message 
displays for 10 seconds during the call, then the dis- 
play returns after the user hangs up. (Reminder dis- 
plays interrupt, but do not affect, programming.) Up 
to 120 reminder messages can be requested per sys- 
tem. 
31.3 Messages can be changed by the installer or 
any attendant, if desired. They are limited to 16 char- 
acters. The initialized values are: 
01 MEETING 
02 STAFF MEETING 
03 SALES MEETING 
04 CANCEL MEETING 
05 APPOINTMENT 
06 PLACECALL 
07 CALLCLIENT 
08 CALL CUSTOMER 
09 CALLHOME 
10 CALL CORPORATE 11 CALL ENGINEERING 
12 CALL MARKETING 
13 CALL ACCOUNTING 
14 CANCEL DND 
15 CANCEL CALL FWD 
16 TAKE MEDICATION 
17 MAKE RESERVATION 
18 REVIEW SCHEDULE 
19 LUNCH 
20 REMINDER 
31.4 TO REQUEST REMINDER MESSAGES: 
NOTE: Lift and replace the handset to stop the pro- 
cess without selecting a message. 
(1) While on hook, press the SPCL key. 
(2) Enter the reminder message feature code 
(305). (Display shows PROGRAM REMIND- 
ER MESSAGE.) 
(3) EITHER, enter the two-digit message code 
(01-20). (Display shows selected message.) 
OR, view the available messages by pressing 
the pound (#‘) key to scroll forward or pressing the asterisk (*) key to scroll backward. Each 
message displays for the length of the remind- 
er message scroll delay timer before another 
can be selected. 
(4) -While the desired message is displayed, enter 
the time that you wish to receive the message: 
a. Enter the hour and minutes (e.g., 900 for 
9:oo). 
b. Press the asterisk (*) key for AM or the 
pound (#) key for PM. You hear a progress 
tone when it is accepted. 
NOTE: If an invalid time is entered, you hear 
reorder tones and the message request is can- 
celed. (Display shows ERROR! INVALID 
TIME ENTERED.) 
31.5 TO RECEIVE A REMINDER MESSAGE: 
At the selected time, you hear eight short tones and 
the message displays. 
(1) 
If your station is idle, go to the next step. 
Zfyou are on a call, the message will display for 
10 seconds. After you hang up, the reminder 
message returns and must be cleared. Go to 
the next step. 
If you are programming your keyset, the 
programming function is interrupted, but not 
canceled. The message will display for 10 sec- 
onds. After programming is completed, the re- 
minder message will return and must be 
cleared. Go to the next step. 
(2) 
To clear the message: Remain on hook and 
press the asterisk (*) key. 
31.6 TO CANCEL ALL OF YOUR REMINDER MESSAGE 
REQUESTS: 
While on hook, press the SPCL key and enter 
the cancel reminder message feature code 
(306). You cannot view or cancel individual 
messages. 
Pace 4-89  
						

							FEATURES 
Issue 2, May 1990 
‘> 
INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
32. DATA DEVICE ATTACHMENTS (3) 
(24-LINE KEYSETS ONLY) 
32.1 A customer-provided, modem-equipped data 
device (such as a data terminal or a personal comput- 
er) may be attached to any 24-line keyset that has an 
optional Data Port Module installed. The 1Zline key- 
sets cannot have data device attachments. (4) 
NOTE: Because incoming calls must be transferred 
to the data path by pressing the DATA key, auto- 
answer modems cannot be used to answer data calls 
to a keyset. (5) 
322 Data calls can be placed to an intercom or out- 
side number using the keyset or a keyboard attached 
to the data device. If using a keyboard, the C.O. line 
or intercom channel is automatically connected to the 
data device when it comes off hook. If using the key- 
set to place the call, the keyset user presses the DATA 
key to connect the CO. line or intercom channel to 
the data device. By entering a feature code, data calls 
may be monitored through the handset without in- 
terfering with the data transmission (the microphone 
is muted). 
32.6 
32.3 If a secondary voice path is installed, data calls 
are transmitted over the keyset’s secondary voice 
path. This leaves the primary voice path available for 
normal keyset operation. Receiving off-hook voice 
announce (OHVA) calls is not possible since they use 
the secondary voice path. If there is not a secondary 
voice path, the keyset cannot receive calls when the 
data device is in use. 
INTERCOM CHANNEL: 
(1) 
(2) 
(3) 
32.4 The modem-equipped data device is con- 
nected to the keyset by plugging the data device’s line 
cord (normally intended for connection to a standard 
C.O. line) into the modular jack on the keyset’s op- 
tional Data Port Module. 
32.5 
TO ACCESS A REMOTE DATA DEVICE USING A C.O. 
LINE: 
(1) EITHER, lift the handset. 
OR, while on hook, press the SPKR key. 
(2) Select an outside line and dial the telephone 
number of the data device to be accessed. The 
line key flashes and the display shows the call 
cost and elapsed time of the call. (4) 
Page 4-90 When you hear modem tone, press the DATA 
key. The line key is solidly lit. If using 
the 
speakerphone, 
the SPKR key goes off, the 
DATA key flutters, and the display returns to 
date and time. 
If using the handset, the DATA 
key flashes slowly. 
If using the handset, hang up. The line key re- 
mains lit, the DATA key flutters, and the dis- 
play returns to date and time. 
Operate the data device according to the 
manufacturer’s instructions. 
For keysets with a secondary voice path: If you 
wish to return the data call to the primary voice 
path, press the DATA key. The line key re- 
mains lit and the call cost and elapsed time are 
displayed. 
For keysets without a secondary voicepath: If you 
wish to disconnect the data call and talk over 
the handset or speakerphone, press the DATA 
key. 
TO ACCESS A REMOTE DATA DEVICE USING AN 
EITHER, lift the handset. 
OR, while on hook, press the SPKR key. 
Dial the intercom number of the data device to 
be accessed. 
Notify the receiving party that you wish to 
connect the data device. When the calledparty 
activates the remote data device by pressing 
the DATA key, you hear modem tone. Or, if 
the intercom number accesses an auto-answer 
modem connected to a single-line circuit, you 
will hear modem tone immediately. 
NOTE: If the receiving party wishes to transfer 
the call to another party, the transfer must be 
completed before the caller completes the 
next step. 
Press your DATA key. If using the speaker- 
phone, the SPKR key goes off and the DATA 
key flutters. If using the handset, the DATA 
key flashes slowly.