Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual
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INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE SPECIFICATIONS Issue 2, May 1990 C. KSU CONTROL BOARD, EXPANSION MODULE, AND ACCESSORY PORT MODULE 3.15 Descriptions of the KSU Control Board, Expansion Module, and Accessory Port Module are given in the following paragraphs. Drawings of them are located in the INSTALLATION section. KSU Control Board (KCB) 3.16 The KCB contains the main controlling micro- processor and associated control logic and memory circuits. It is under the control of a program, stored in the ROM, which is activated when the system is pow- ered up. ROMs containing the system software are on a Memory (MEM) Board attached to the KCB. 3.17 The KCB and its attached MEM Board contain the following: l Power suppIy connector (1Zpin connector on the end of a cable) for attaching the power supply DC cable to the KSU. For installation instructions, re- fer to page 3-24. c e l Music-on-hold connector (x-inch, two-conduc- tor, miniature phone jack with an input imped- ance of 9K ohms) is the input connection for an external music source (such as a radio, tape player, etc.). An AGC circuit on the KCB automatically holds the volume to a predetermined level that is slightly lower than the normal voice volume, as re- quired by FCC regulations. Optimal input level is 0.775VRMS (OdB). For installation instructions, refer to page 3-49. External paging connector (RCA-type phono jack with an output impedance of 600 ohms) can be used to connect an amplifier and external paging network to allow paging to large areas, such as warehouses or loading docks. For external paging speaker installation instructions, refer to page 3-50. RS-232-C connector (25pin subminiature “D” female connector) is the interface for an SMDR/ SAR output device, a programming terminal, or a modem for remote system maintenance. For more information, refer to page 2-16. Baud rate DIP switches are used to select the baud rate for the RS-232-C interface. The baud rates available for this port are 300, 1206, 2400, and 4800. NOTE: Only one of the four DIP switches should be in the ON (down) position at one time. Voltage test points for checking the system +5VDC, -12VDC, +3OVDC, and + 12VDC levels. To measure system voltage levels, voltme- ter probes are placed on the ground test point and the desired voltage test point. Refer to INSTAL- LATION, page 3-30, for details. LED indicators show proper operation (RUN), C.O. call(s) active (CO BUSY), intercom call(s) active (IC BUSY), system alarms (MINOR ALARM), database error occurrences (D-BASE ERROR), and database back-up battery connec- tion (BATT OFF). Refer to TROUBLESHOOT- ING for detailed LED information. Reset switch is used to manually reset the system during troubleshooting. This is a software reset (minor reset), not a hardware reset (major reset). Pushing this switch does the following: - Preserves the battery-backed database infor- mation, non-conference calls in progress, out- side calls being dialed, inter-station messages, calls on individual hold, do-not-disturb mes- sages, and reminder messages. A call on system hold is changed to individual hold at the station that placed it on hold. - Restores DTMF decoders and speech chan- nels, and resets the station clocks to match the system clock. Updates line key, DSS/BLF key, speed-dial key, and feature key lamp status. - Interrupts system operation, which discon- nects pages in progress, calls ringing in, and calls that are using the conference resources (as described on the next page). Camped-on calls are disconnected and queue requests are cancelled. - Terminates system and user programming. Database back-up batte’ry (3.5V lithium battery located on the MEM Board) that can support the database for at least two months of accumulated system down time. Page 2-7
SPECIFICATIONS INTER-TEL PRACTICES Issue 2, May 1990 GMX-48 INSTALLATION & MAINTENANCE Back-up battery voltage test points and battery check button (located on the MEM Board) for checking the database back-up battery charge. If the battery voltage is not greater than 2.5VDC, the KCB must be returned for battery replace- ment. Back-up battery strap (JMP 1 located on the MEM Board) for activating the database back-up battery. The strap should be placed in the A posi- tion (over the lower two pins) before the KSU is turned on. When the KSU is taken out of service for repair or storage, the strap should be placed in the B position (upper two pins) to preserve the battery charge. NOTE: Placing the BBU strap in the OFF posi- tion erases the database. Conferencing resources for up to eight simulta- neous, five-way conferences. The conferencing resources also support the call forward, call trans- fer, and DISA features when two CO. lines are connected. Conferencing is not amplified. DTMF transmitter circuit generates DTMF tones whenever a keyset user manually dials a number or uses one of the system auto-dial fea- tures (ARS, call forward to the public network, station or system speed dialing, etc.). Music-on-hold (MOH) ON/OFF strap for enab- ling an external music source that is heard by callers when they are placed on hold or camped on. If connecting an external music source, place the strap in the ON position (over the left two pins) to enable music, or place the strap in the OFF position (right two pins) to disable music. If enabled, outside callers will hear music when placed on hold. If disabled, outside callers will not hear music when placed on hold. NOTE: If a music source is connected, the posi- tion of the MOH ON/OFF strap will not affect the ability of keyset users to receive background music. Also, regardless of the strap location, in- ternal station users will hear music when placed on hold by another station or when camped on. MOH HI/LO strap for setting the music-on-hold volume level. For a higher MOH volume level, place the strap in the HI position (over the right two pins). Or, for a lower MOH volume level, place the strap in the LO position (over the left two pins). Station circuitry for installing up to eight keysets or-DSS/BLF Units. NOTE: Keysets and DSS/BLF Units require sep- arate station circuits. Also, to equip a keyset with a secondary voice path, two station circuits are needed. Secondary voice path straps for enabling an odd- numbered station circuit to use the primary voice path of the following even-numbered station cir- cuit for off-hook voice announce and/or simulta- neous voice data communication. (Refer to pages 3-14 to 3-16 for more information and necessary installation instructions.) Lf the station circuit is to have a secondary voice path, place the associated strap on the KCB in the OHVA position. Or, for normal station installation, place the strap in the NORM position. Male 50-pin amphenol-type connector for con- necting a cable from a station terminal block to the KCB. C.O. circuitry and modular jacks for connecting up to four loop start C.O. lines to the KCB. 2A, 25OVAC, AGC 2 (fastacting) fuse to protect the KSU from damage due to a short circuit in the station cabling. Expansion Module (EXP) 3.18 Up to five modules may be attached to the KCB. If desired, all five modules can be EXPs. Each EXP can be equipped with up to eight keysets or DSS/ BLF Units and up to four C.O. lines. An EXP con- tains the following: a Station circuitry for installing up to eight keysets or DSS/BLF Units. NOTE: Keysets and DSS/BLF Units require sep- arate station circuits. Also, to equip a keyset with a secondary voice path, two station circuits are needed. Page 2-8
INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE ‘. SPECIFICATIONS Issue 2, May 1990 Secondary voice path straps for enabling an odd- numbered station circuit to use the primary voice path of the following even-numbered station cir- cuit for off-hook voice announce and/or simulta- neous voice data communication. (Refer to pages 3-14 to 3-16 for more information and special in- stallation instructions.) If the station circuit is to have a secondary voice path, place the associated strap on the EXP in the OHVA position. Or, for normal station installation, place the strap in the NORM position. Male 50-pin amphenol-type connector for con- necting a cable from a station terminal block to the EXP C.O. circuitry and modular jacks for connecting up to four loop start C.O. lines to the EXP. Address selection switches for indicating the posi- tion of the EXP in relation to the KSU. These switches must be set correctly in order for the sys- tem to operate properly. (Refer to INSTALLA- TION, page 3-32, for proper switch settings.) 2A, 25OVAC, AGC 2 (fast-acting) fuse to protect the KSU from damage due to a short circuit in the station cabling. Accessory Port Module (APM) NOTE: To install APMs, an Extended MEM Board with Advanced software (part no. 662.2101) or an Ex- tended MEM Board with Intermediate software (part no. 662.2103) is required. 3.19 Up to two of the five modules that may be at- tached to the KCB can be APMs. Each APM can be equipped with up to six single-line devices (such as single-line sets, playback devices, voice mail units, FAX machines, etc.). Off-premises stations can be connected using an HVRA Unit, power supply, and ring generator. An APM contains the following: 0 RS -232-C connector (using one of two six-conduc- tor modular jacks) is the interface for an SMDR/ SAR output device, a programming terminal, or an auto-answer modem for remote programming. This port operates only at 1200 baud. For more in- formation, refer to page 2-16. NOTE: Although there are two RS-232-C modu- lar jack connectors on the APM, only one connec- tor can be used at a time. DTMF decoding circuits (two) are used by the sys- tem whenever single-line devices are dialing and whenever features such as DISA and automated attendant are used. They are also used for the un- supervised C.O. call continuation feature (see the NOTE on page 5-17 of the PROGRAMMING section). These two decoders convert DTMF sig- nals to the digital codes used by the system. They are in use only while the dialed number is being processed, not for the duration of the call. If both DTMF decoders are busy, the user may camp on. . Tone generators are used to produce all of the sys- tem tones (busy, reorder, do-not-disturb, etc.) heard by single-line set, DISA, and automated at- tendant users. (Keysets generate their own system tones.) Station circuitry for installing up to six single-line devices. AC/DC straps for setting each station circuit to accept either AC-ringing devices or DC-ringing devices. Male 50.pin amphenol-type connector for con- necting a cable from a station terminal block to the APM. Address selection strap for indicating the position of the APM in relation to the KSU. This strap must be set correctly in order for the system to op- erate properly. (Refer to INSTALLATION, page 3-34, for proper strap settings.) 2A, 25OVAC, AGC 2 (fast-acting) fuse to protect the + 30V output. Page 2-9 Station and C.O. Line Circuits 3.20 The KCB and EXPs each have circuitry for up to eight keysets or DSS/BLF Units. APMs have cir- cuitry for up to six single-line devices. Each circuit is assigned a number (X.Y) according to its location in relation to the KSU (X = l-6) and its location on the KCB (Y = l-S), EXP (Y = l-S>, or APM (Y = l-6). For example, station circuit 1.2 is the second station circuit on the KCB. Station circuit 2.4 is the fourth station circuit on the first EXP attached to the KSU.
SPECIFICATIONS INTER-TEL PRACTICES Issue 2, May 1990 GMX-48 INSTALLATION 8z MAINTENANCE 321 When the system is initialized, the intercom numbers for the KCB and EXPs are assigned in order from circuit 1.1 (intercom number 100) to circuit 6.8 (intercom number 147). The intercom numbers for the APMs are assigned in order from circuit 7.1 (in- tercom number 148) to circuit 8.6 (intercom number 159). Intercom number assignments may be changed through database programming. Only circuit 1.1 is equipped (as the primary attendant’s keyset) when the system is initialized. Refer to PROGRAMMING, page 5-49, for more information. NOTE: No matter what position the APMs are lo- cated in relation to the EXPs, the first APM attached to the system is always assigned circuits 7.1 to 7.6 and the second APM installed is always assigned circuits 8.1 to 8.6. 322 The KCB and EXPs each have circuitry for up to four loop start CO. lines. Each of the four circuits is assigned a number (X.Y) according to its location in relation to the KSU (X = l-6) and its location on the KCB or EXP (Y = l-4). For example, C.O. line cir- cuit 2.4 is the fourth circuit on the first EXP attached to the KSU. C.O. line circuit 6.4 is the fourth circuit on the fifth EXP. 323 When the system is initialized, C.O. line cir- cuits 1.1-6.4 are assigned to line keys l-24; circuit 1.1 is under line key 1, circuit 1.2 is under line key 2, and so on. Line key assignments can be reprogrammed through database programming. Also, unused line keys can be designated as feature keys. 324 -If desired, line key numbers maybe assigned on a tenant-by-tenant basis. Up to 24 lines can be distrib- uted among the tenant groups using four different line key arrangements (one for each tenant group). Refer to FEATURES, page 4-16, for more informa- tion. 325 When the system is initialized, all C.O. lines are configured for DTMF signalling. If necessary, some or all of the lines can be reprogrammed for dial- pulse aignalling through database programming. NOTE: Single-line sets generate their own DTMF tones when dialing. If used on dial-pulse lines, both the DTMF tones generated by the phone and the dial-pulse signals generated by the system (via the DTMF decoders) are sent to the central office, which may be a problem if the central office recognizes both. To avoid this problem, single-line sets should be restricted to LCR only when using dial-pulse lines. Then, only the LCR-generated dial-pulse signals will be sent to the central office. Page 2-10
INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE SPECIFICATIONS Issue 2, May 1990 4. STATION INSTRUMENTS 4.1 A variety of station instruments can be used on the GMX-48 System. The system capacity for stations is: . l * A. 4.2 Total Station Instruments 48 Keysets (24-line or 1Zline) O-48’ Single-Line Sets o-12 DSS/BLF Units O-5” Keysets with secondary voice paths installed (24~line keysets only) O-24”’ It is strongly recommended that at least one 24.line display keyset be installed to receive system alarm messages and act as attendant for unsupervised C.O. recalls. When the system is initialized, circuit 1.1 is designated as a keysct and the pri- mary attendant. Keysets and DSS/BLF Units use separate station circuits. Therefore, for each DSS/BLF Unit installed, one less keysct may be installed. Xvo station circuits are required for each secondary voice path installation. Therefore, for each 24-line keyset installed with a secondary voice path, one less keysct may be installed. KEYSETS A maximum of 48 keysets can be connected to the GMX-48 System. Keysets are available in 24-line standard, 24-line display, and 1Zline (non-display) models. For illustrations of the keysets, refer to Fig- ures 2-3 and 2-4 on pages 2-22 and 2-23. Keyset dimensions are: 2CLINE KEYSETS Height 3.5 in. (8.9 cm.) Width 8.8 in. (22.3 cm.) Length 9.0 in. (22.9 cm.) Weight 2.8 lb. (1.3 kg.) 12-LINF KEYSETS Height 3.5 in. (8.9 cm.) Width 7.5 in. (19.1 cm.) Length 9.0 in. (22.9 cm.) Weight 2.5 lb. (1.1 kg.) 4.3 The 24-line model has: Optional Liquid Crystal Display (LCD) a 0 1Zkey pushbutton keypad 18 feature keys (10 of which are user program- mable) 10 speed-dial (SD) keys with light-emitting diode (LED) indicators 24 direct-access C.O. line keys with LED indica- tors (unused line keys may be designated as fea- ture keys through database programming) Integrated speakerphone Ring and voice volume controls l Slide-out directory card * Self-test feature (for testing keyset functions) l Hearing aid-compatible (HAC) handset l Reversible baseplate for wall mounting 4.4 The 1Zline model has: 1Zkey pushbutton keypad 10 feature keys (three of which are user program- mable) 8 speed-dial (SD) keys with light-emitting diode (LED) indicators 12 direct-access C.O. line keys with LED indica- tors (unused line keys may be designated as fea- ture keys through database programming) Integrated speakerphone Ring and voice volume controls Slide-out directory card Self-test feature (for testing keyset functions) Hearing aid-compatible (HAC) handset Reversible baseplate for wall mounting 4.5 A built-in, integrated speakerphone is standard in all keysets. The integrated speakerphone allows users to place and receive outside calls and intercom calls without lifting the handset. Once a call is con- nected, the keyset user may speak handsfree over the speakerphone or lift the handset to speak privately. When using the handset, the user may switch to the speakerphone by pressing the SPKR key and replac- ing the handset. If enabled, pages and/or background music may be broadcast over the speaker when the phone is not being used. (If desired, the integrated speakerphone can be disabled on a station-by-station basis through database programming.) 4.6 Each 24-line display keyset has a liquid crystal display (LCD) with two 16-character lines. The dis- play helps the user to process calls more efficiently and professionally. There are display messages for date and time, numbers dialed, call cost data, remind- ers, do-not-disturb, incoming calls, station and system status, system alarms, and programming. These dis- plays are indicated throughout the FEATURES sec- tion of the manual. Standard 24-line keysets can be converted to display sets by installing an LCD Unit (part number 828.1052). 1Zline keysets cannot be equipped with displays. Page 2-11
SPECIFICATIONS Issue 2, May 1990 ‘,. INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE Optional Headsets 4.1 A headset may be attached to any keyset by un- plugging the handset from the handset jack on the base of the keyset, plugging the headset into the handset jack, and entering a feature code to enable the headset. The SPKR key, which is used to turn the headset on and off, is lit when placing or receiving calls and unlit when the headset is not in use. The key- sets are compatible with industry-standard, four-con- ductor, modular headsets that have dynamic microphones, or carbon-microphone headsets that have an external AC power source. Refer to page 3-41 for installation instructions. Optional Handset Amplifiers 4.8 The typical handset amplifier is an external de- vice that plugs into the keyset (where the handset is normally connected); the handset is then plugged into the amplifier. Receiver voice volume is con- trolled by turning a thumbwheel (or similar control) located on the amplifier. Such amplifiers are general- ly equipped with a transformer that requires a 1lOVAC outlet. Refer to page 3-41 for installation in- structions. Optional Data Port Module 4.9 24-line keysets may be equipped with optional Data Port Modules (part number 828.1094). The module board contains a four-conductor, RJll modu- lar jack that can be used to connect either a data device (such as a personal computer equipped with a mo- dem) or a loud ringing adapter (LRA) and an external signalling device (such as a loud bell, horn, flashing light, etc.) to the keyset. The Data Port Module is a source for 2O-26mA of loop current (constant current source). Refer to page 3-42 for instructions on install- ing the optional Data Port Module. 4.10 Specifications for modem-equipped data de- vice: The data device must have a direct-connection modem. The modem must be externally powered (or capable of operating on 20mA of loop current) and have an RJll C.O. line interface. The data device can be used with the keyset to communicate with remote data equipment over the C.O. lines or intercom chan- nels. Refer to pages 3-42 and 4-90 for installation and operation instructions. 4.11 Specifications for loud ringing adapter (LRA): An external LRA may be connected to the Data Port Module to provide a relay for controlling external sig- nalling devices. The LRA is connected to the Data Port Module, and the external signalling device is connected to the LRA. Refer to page 3-44 for instal- lation instructions. Each time the keyset rings, the Data Port Module provides 20-26mA of loop current to the LRA This causes the LRA contacts to close and activates the signalling device. The LRA is not af- fected by the ring tone or the ringer volume of the keyset. The LRA must be capable of operating on 20mA current (0-20VDC). 4.12 Some types of signalling devices generate a current/voltage rating that could damage the LRA. The following Wheelockproducts have been found to work properly with the GMX-48 System. Wheelock DCI-24-24 is an adapter that is used with any of a wide variety of Wheelock signalling devices. Wheelock CRT-D-37 is a dry contact relay that is used with other manufacturer’s signalling devices. 4.13 The LRA output of the Data Port Module is connected to the dry contact input on the Wheelock unit. Wheelock products can be ordered from a local supply house, or call Wheelock directly at (201) 222-6880. Installation and operation instructions are included with each device. Page 2-12
INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE ‘. SPECIFICATIONS Issue 2, May 1990 B. DIRECT STATION SELECTION/BUSY LAMP FIELD (DSWBLF) UNITS 4.14 There may be a maximum of five DSS/BLF Units installed on the system. These units are pro- grammed to be used with specific keysets, but are not physically attached to the keysets. Each unit requires a KCB or EXP circuit that is separate from the key- set’s circuit. If five station circuits are used for DSS/ BLF Units, five fewer keysets can be installed. If desired, all five DSS/BLF Units may be connected to the KCB or to the same EXP. 4.15 For a drawing of the DSS/BLF Unit, refer to Figure 2-5 on page 2-24. DSS/BLF Unit dimensions are: Height 3.5 in. (8.9 cm.) Width 8.8 in. (22.3 cm.) Length 9.0 in. (22.9 cm.) Weight 2.0 lb. (0.9 kg.) 4.16 Each DSS/BLF Unit provides one-key access to up to 48 intercom numbers and up to 5 hunt group pilot numbers. The intercom numbers or hunt group pilot numbers accessed by the keys are programmed in the database on a system-wide basis. 4.17 Together, the lamps in the keys create a busy lamp field that indicates the status of each station or hunt group assigned to the keys. The LED indicator in the key is solidly lit when the associated station is busy, flashes slowly when the station is in do-not-dis- turb, flashes fast when the station has a call ringing in, or flutters continuously if the station is causing a STATION OFF-HOOK system alarm. If assigned to a hunt group, the LED indicator is solidly lit when all stations in the hunt group are unavailable (busy, for- warded, in do-not-disturb, or removed from the hunt group) and it flashes fast when a call is camped on to a hunt group. C. SINGLE-LINE SETS NOTE: To install APMs for single-line set capability, an Extended MEM Board with Advanced software (part no. 662.2101) or an Extended MEM Board with Intermediate software (part no. 662.2103) is required. 4.18 Up to 12 single-line sets maybe installed on the GMX-48 System. They can be Single-Line Instru- ments (SLIs) or industry-standard, single-line DTMF sets. See Figure 2-6 on page 2-2.5 for a drawing of the SLI. 4.19 The dimensions of the SLI are: Height 3.5 in. (8.8 cm.) Width 7.5 in. (18.8 cm.) Length 9.0 in. (22.5 cm.) Weight 2.0 lb. (0.9 kg.) 4.20 SLI design features include: Four user-programmable feature keys and a non-programmable timed hookflash (FLASH) key A ring volume thumbwheel control Hearing aid-compatible (HAC) handset (may be equipped with a handset amplifier as described on page 2-12) Reversible baseplate for wall mounting A ringer that can be set for AC or DC by moving a strap located on the control board 4.21 Single-line set users access some station fea- tures simply by lifting the handset and pressing a fea- ture key (or entering a feature code). Other features are accessed using a combination of a hookflash (FLASH key) and a feature key or code. Refer to the FEATURES section of this manual for details. 4.22 If single-line sets are used as off-premises sta- tions, they must be equipped with AC ringers (SLIs have an internal strap that can be moved to set the ringer for AC or DC). When used on premises, single-line sets may have AC ringers by setting the APM circuit for AC ringing, or they may have DC ringers by setting the circuit for DC ringing. (Refer to page 3-46 for single-line set installation instructions.) Page 2-13
SPECIFICATIONS Issue 2, May 1990 ‘.. INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE D. OFF-PREMISES SINGLE-LINE STATIONS 4.23 The off-premises station is an SLI or single- line DTMF set that is placed in a remote location and connected to the system through a telephone com- pany OPX line or a customer-provided line. 4.24 The OPX lines provided by the telephone com- pany are identified with Facility Interface Codes (FIC): Class A, OL13& Class B, OL13B; or Class C, OL13C. The service order code is 9.OF (fully pro- tected private line). If the impedance does not exceed a loop measurement of 800 ohms (loop of 15,600 feet using 24AWG wire), a customer-provided line be- tween the remote location and the system may be used. 4.25 The 800-ohm loop limitation is usually suitable for accessing on-premises stations from off-premises stations. However, for applications where one off- premises station will be calling another through the APM, the impedance between the two off-premises stations (both lines added together) must be less than 800 ohms (loop measurement). In this situation, a Class A or B FIC line is preferable, since the APM does not amplify voice levels (or see paragraph 4.27 for an alternate solution). 4.26 Off-premises stations are connected to APMs (up to six circuits on a module). Additional equipment needed to install an off-premises station includes the following: One High Voltage Ringing Adapter (HVRA) Unit for every two off-premises stations. (Part number 680.73.) A 48VDC power supply with a current rating of at least 200mA per HVRA Unit. A 11OVAC (30Hz) ring generator. Total the ringer equivalence numbers of the off-premises stations to determine the REN of the ring generator. For example, three single-line sets, each with a ringer equivalence of 0.9A, would require a 2.7REN minimum ring generator to ring all sets at once. Check the manufacturer’s specifications for the ringer equivalence of single-line sets used. SLIs have a ringer equivalence of 0.9A. One terminal block (66Ml-50 type) and a supply of bridging clips for each HVRA Unit. 25pair cable to connect the HVRA Unit to the HVRA block. One 50-pin female amphenol-type connector for each HVRA Unit. Used to connect the cable to the HVRA Unit. Cross-connect cable to run from the HVRA block to the station block. 1OAWG wire for grounding the power supply. Two screws for mounting the HVRA Unit to the MDF backboard. (Drilling may be necessary.) Cabling for customer-provided line, if used 4.27 In certain off-premises applications, voice vol- ume levels may not be acceptable. This degradation in voice volume is due to the natural voice frequency range limitations of the telephone company or cus- tomer-provided line. To increase the frequency range, installation of a 2-wire, negative impedance repeater unit is recommended. Such units typically provide from O-15 decibels of voice volume gain and allow regulation of the gain in each direction when simultaneous voice transmission occurs. The switch- ing sensitivity on the unit should also be adjustable. 4.28 The repeater unit is installed at the MDF be- tween the High Voltage Ringing Adapter (HVRA) Unit and the cabling to the off-premises single-line station. (Refer to page 3-18 for OPX installation in- structions.) When ordering a repeater unit, consult with the supplier for ordering the proper mounting shelf and power supply for the unit. Additional infor- mation on operating and adjusting the repeater unit is included with the product. Page 2-14
INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE ‘.. SPECIFICATIONS Issue 2, May 1990 E. PLAYBACK DEVICES NOTE: To install APMs for playback device capabili- ty, an Extended MEM Board with Advanced software (part no. 662.2101) is required. 4.29 A playback device is an answering machine that answers the call, plays a message, and then dis- connects from the call to transfer it to the appropriate destination. Playback devices are installed like single- line sets, using three-pair cable and six-conductor modular jacks (or, if desired, one-pair cable and four- conductor modular jacks). The device must be capa- ble of the following functions: detect ringing, provide ring trip, and automatically disconnect when the an- nouncement is completed. Because most playback devices respond to AC ring signals, they are attached to APM circuits that are set for AC ringing. If the playback device responds to DC ring signals, the APM circuit must be set for DC ringing. 4.30 Hunt groups can have two special stations that help process calls: announcement stations and over- flow stations. These stations can be equipped with station instruments or with playback devices. (Play- back device capability is available only in the Ad- vanced software package. See FEATURES, page 4-17, for more details.) Automated attendant stations - available only in the Advanced software package - can also be equipped with playback devices. (See FEATURES, page 4-14.) 4.31 The playback device is programmed as a regu- lar single-line station and is assigned an intercom number. If the device is sensitive to camp-on tones, causing it to disconnect calls, the programmer can dis- allow the camp-on tone for that station circuit (refer to PROGRAMMING, page 5-49). Page 2-15
SPECIFICATIONS Issue 2, May 1990 ‘,. INTER-TEL PRACTICES GMX-48 INSTALLATION & MAINTENANCE 5. OPTIONAL SYSTEM EQUIPMENT A. PROGRAMMING TERMINAL, SMDR/SAR OUTPUT DEVICE, AND REMOTE MAINTENANCE MODEM REQUIREMENTS 5.1 The programming terminal and the output de- vices for the station message detail recording (SMDR) and system activity report (SAR) features must have the characteristics described in the follow- ing paragraphs. 5.2 If using the port on the KCB, the terminal or output device must be RS-232-C compatible with a male 25pin subminiature “D” connector. Consult the owner’s guide for the device to verify that the pin functions are the same as those of the KCB (as shown below). If necessary, rewire the connector on the de- vice to match the requirements for the processor board. SIGNAL NAME Protective Ground Transmit Data (TXD) Receive Data (RXD) Request to Send @‘IS) Clear to Send (CDS) Data Set Ready (DSR) JYRECTION p@J Ground - tied to pin 7 1 Data to KSU 2 Data from KSU 3 Signal to KSU 4 Signal from KSU 5 Signal from KSU 6 (always true*) Signal Ground Ground - tied to pin 1 7 Data Carrier Detect (DCD) Signal from KSU 8 (always true’) *True = steady signal > + 5V NOTE: If using a Texas Instruments (TI) Silent 700 programming terminal, the 25-pin connector that plugs into the KCB must be modified. Cut the wire going to pin number 8 and splice it to the wire going to pin number 20 (Data Terminal Ready - DTR). Pin number 8 will not have a connecting wire. Although the GMX-48 System does not use pin number 20, this procedure must be performed. 5.3 If using the 52 (to DTE) port on the APM, the terminal or output device must be RS-232-C compat- ible with a male six-conductor RJ-11 connector and an inverting cable. Consult the owner’s guide for the device to verify that the pin functions are the same as those of the APM 52 port (as shown at the top of the next column). If necessary, rewire the connector on the device to match the requirements for the proces- sor board. SIGNAL NAME Request to Send (RTS) Signal Ground Transmit Data (TXD) Ready* Receive Data (RXD) Clear to Send (CTS) DIRECTION p!!q Signal to KSU . 1 Ground 2 Data to KSU 3 Signal from KSU 4 (always true) Data from KSU 5 Signal from KSU 6 *The “ready” signal (pin 4) is tied to the + 12V in the KSU and, if necessary, may be used to provide a constant (true) signal to the Data Set Ready (DSR) pin on the customer-provided device. 5.4 If using the Jl (to DCE) port on the APM, the terminal or output device must be RS-232-C compat- ible with a male six-conductor RJ-11 connector and an inverting cable. Consult the owner’s guide for the device to verify that the pin functions are the same as those of the APM Jl port (as shown below). If neces- sary, rewire the connector on the device to match the requirements for the processor board. SIGNAL NAME Clear to Send (CTS) Signal Ground Receive Data (RXD) Ready* Transmit Data (TXD) Request to Send (RTS) DIRECTION !yfj Signal from KSU 1 Ground 2 Data from KSU 3 Signal from KSU 4 (always true) Data to KSU 5 Signal to KSU 6 ‘The “ready” signal (pin 4) is tied to the + 12V in the KSU and, if necessary, may be used to provide a constant (true) signal to the Data Set Ready (DSR) pin on the customer-provided modem. 5.5 When the system is initialized, the KCB and APM RS-232-C connectors are enabled for “soft- ware” handshaking. Most programming terminals and output devices are designed for software hand- shaking, which is the use of “X-ON” and “X-OFF” characters to indicate readiness to send or receive data. Refer to the device’s operating manual to deter- mine if it uses X-ON/X-OFF characters. 5.6 If the device does not support X-ON/X-OFF characters, hardware handshaking may be enabled (see PROGRAMMING, page 5-24). When enabled for hardware handshaking, signals are sent over the connector pins to indicate readiness to send or re- ceive data. The KCB port will send a logic true (> + 5V) on pin 5 (Clear to Send) while it is ready to receive data. If the buffer onthe KCB becomes full, a logic false (< -5V) will be sent. In addition, the KCB will monitor pin 4 (Request to Send). The KCB will only send data if it receives a logic true ( > + 5V) over pin 4. If the KCB receives a logic false (< -5V) to Page 2-16