GTE Omni Si Database Technical Practices Manual
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5210Active DCPs 0600 1 l/21/86 13:32:34(Uptime 1 21:01:14) 8187
TL-130200-10012. ENTER PASSWORDSYSTEM LEVEL: @ ADMIN OPTIONS Select the ADMIN option you choose to work with 1. Data Base Editor2. Maintenance and Administration 3. Run ADMP A-side test code4. Reload the ADMP NOTES:ENTER the number of your choice: 1 Press RETURN Enter 1 to 51. The system will allow three chances for correct password and then return to NETPKG. 2. User Guide is written for level 5 passwords. 81875210
TL-130200-1001Fault Resolution7.10.2 This paragraph focuses on the use of maintenance tools to resolve faults, and, in addition, on the interpretation and application of feedback from the ADPM maintenance terminal . PCB RemovalNOTE: The following cards cannot be removed and replaced and Replacementwithout placing them 00s. MNEMONICFB NUMBERDESCFWI-ION. VPLCFB-17226-AVoice Packet Line Card (8 circuits) PBE/T PRFB-17227-A FB-17228-APacket Bus Extender/Terminator Card (See Note) Packet Router (See Note) ADMP-AFB-17229-AAdministrative Maintenance Processor (See Note) ADMP-BFB-17230-AAdministrative Maintenance Processor CB (DCB = P) FB-17231 -AUniversal Control Board (Data Control Processor) 5210NOTE: Disconnect the cables from the front of these cards before removing or replacing them.8187M-277
TL-I 30200-l 001 Fault Code 39Description: ADMP InitializationThis fault indicates errors in the ADMP-PEC interface. The Related ErrorsPEC, which has the ADMP in it, has some problems (e. g., PEC OOS, PEC has lost communication with the ADMP). This fault may also indicate inconsistency in data switch related data base. Register Data As System Prints:, CECX , OnlineCEC A!gi 7 006 = Noresponseon contlguratlon data 01 = Undetlned Status 08 = No associated voice call processing (VW) 09 = Device type not implementedstatusPprameter 1 = P rameter 2 = Pa-ameter =d&ice typePEC 0 SID Device type’ NOTE; See Fault Log, Section 2.0. Fault Resolution Steps: * If B register value is 01 or 02, complete the following steps: - Ensure host PEC is in service.- MR 50 thru MR 57. - Ensure ADMP card is seated properly. - Ensure ADMP is loaded and in service. o If B register value is 03 thru 09, this indicates an internal data base problem and the technician should call for assistance. 81875210
TL-130200-1001Fault Code 41 Disk I/O ErrorsFAULT CODE - 41 NO q YESC=FF POWER DOWN SYSTEM PSUPY FOR NO + YES R&R FLOPPY DISK DRIVE-q-e-)5210M-279
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TL-130200-1001RECENT CHANGE8.0 The Recent Change feature is part of the primary system software. Plain language entries are used to display, or change data base information. The SHOW, LlST, or DISPLAY functions display data base information, while ADD, CHANGE, or DELETE functions are used to change data base information. -..Recent Change allows the user to modify the data base in order to satisfy voice communications and data processing requirements. Recent Change is also used to keep up with hardware changes in the system.As hardware is upgraded, Recent Change is used to make necessary changes in system software. Access Recent Change8.1 The correct Security Code must be entered in order to access Recent Change (see paragraphs 1.2 and 1.3). A Security Level 4 is required to complete most Recent Change transactions. The System Recent Change Primary Options Menu, On-Line Maintenance, and the CAS Main/ACD Supervisor Options are found in the Systems Option Menu. Use the following steps to access the Systems Options Menu: NOTE: All entries made in recent change transactions end with a period. Type the (.) Period. 1. Type SL OL. (period) The system responds:SECURITY CODE >2. Type four-character Security Code XXXX. (period) NOTE: A Security Level of four or higher must be entered to work with Recent Change. The system responds:OPEN AT LEVEL 4 3. TYPE RC.(Recent Change period) The system responds: r-------------------------------------------------~I I0 I I ISYSTEM OPTIONS MENU I I I I I I1) SYSTEM RECENT CHANGE PRIMARY MENU i II I28) MAINTENANCE I I83) CAS MAlN/ACD SUPERVISOR OPTIONSI II II I89) SAVE DATA BASE I IX) END RECENT CHANGEIIII I II I ENTER TRANSACTION iwm3m -- >I I L-----____----------------------------------------~ 52108187M-281
TL-130200-1001 Detailed descriptions and applications of System Recent Change transactions are covered in the OMNI SI Recent Change Manual S.V.R. 5.2.1.0. The Recent Change Manual includes the following information: List of Recent Change Transactions Recent Change Menu Options Manual Recent Change Recent Change Transaction Sequences On-Line Maintenance appears in part three of this section, while CAS Main/ACD Supervisor Options coverage follows here in paragraph 4.2 The Recent Change transaction, Save Data Base transaction number 89, is accessed from the System Options Menu. The minimum security level required is data base programmable in data base table T6071, system feature table, byte 7, bits 5-7. This transaction writes the office dependent base from memory to the hard disk. CAS Main/ACD8.2 The CAS Main/ACD Supervisor Options allow the user to Supervisor Optionsdisplay or change data base information for Centralized Attendant Service (CAS) Main, or Automatic Call Distribution (ACD) system operations. This option is accessed in the following manner: 1. From the Systems Options Menu select transaction 83. The system responds: r-------------------------------------------------------------------,II83 ;I ICAS MAIN/ACD SUPERVISOR OPTIONSfIIIII90) FADS DISPLAYI II III38) CAS MAIN/ACD SUPERVISORY RECENT CHANGE MENU;I I I I I85) SUPERVISOR MESSAGE HANDLER IIII I I0) GO TO SYSTEM OPTIONS MENUI IIII ; ENTER TRANSACTION NUMBER -- >I I L-------------------__-_______________---------------------------------------------,2. When an item is selected from the CAS Main/ACD Supervisor Menu (a primary menu), the transaction is loaded into system memory and executed.After that particular change or display transaction is completed, the system responds: ENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (0 - 224) >IM-282 81875210
5210TL-130200-1001 With this prompt the user ends the exercise (type E period), repeats the same transaction (type R period), or proceeds to another transaction (type another transaction number from zero to 224 period). If the user enters E, the Recent Change Options Menu appears: r-------------------------------------------------~ IRECENT CHANGE OPTIONSI II I IA) BEGIN I I II I 6) SAME ONEI IIC) BACK ONEI I IID) HELP IIIIE) ERROR EXPLANATION I I IF) SYSTEM OPTIONS MENU I IX) END RECENT CHANGE I II I IENTER THE LETTER OF YOUR CHOICE HERE >iL--__---------------------------------------------~The following explanations apply to the Recent Change Options menu displayed after every CAS Main/ACD Supervisor Option transaction. This menu allows the user to select the next transaction. A) BEGIN - Show the Recent Change System Options Menu 8) SAME ONE - Show the same menu just displayed C) BACK ONE - Show the menu before the one just displayed D) HELP - Show the Help Menu E) ERROR EXPLANATION - Show the Error Explanation Menu F) SYSTEM OPTIONS MENU - Show the Systems Option Menu X) END RECENT CHANGE - End CAS Main/ACD Supervisor Option a/a7M-283
TL-130200-1001CAS Main/ACD Help8.2.1 HELP (Option D) and ERROR EXPLANATION (Option E) assist the user in selecting additional transactions. When working in CAS Main/ACD, or FADS, Help Menus for most transactions are accessed by entering CONTROL H (press the CNTRL and H keys at the same time). The System will respond : r----------------------------------------------------------------------------------~IIIHOW TO USE THE HELP MENUS II.=.I II I.._ MOST OF THE SUPERVISORY RECENT CHANGE AND FAD DISPLAYS1IIIHAVE A HELP MENU ASSOCIATED WITH THEM. EACH HELP MENU GIVESII-A DESCRIPTION, PURPOSE AND USE OF ITS ASSOCIATED RECENTI iCHANGE OR FAD DISPLAY.THE HELP MENUS CAN BE VIEWED BY ENTERING A i ICNTRL-H WHILE IN THE DISPLAY FOR WHICH THE USER WISHES TO SEE THE HELP ! ; MENU. ONCE THE USER HAS COMPLETED VIEWING THE HELP MENU, A RESPONSE OF : : N TO THE PROMPT AT THE BOTTOM WILL RETURN THE USER TO THE START OF THE :IDISPLAYIII IIN WHICH A CNTRL - H WAS ENTERED.I IIIIIII II I IIENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (0 - 224) >III I 1II II I IL----------------------------------------------------------------------------------~1. If no help menu exists for that transaction, the system responds: HELP NOT AVAILABLE > INVALID INPUT 2. Help is provided for a single transaction, or the help message will affect two or three related transactions. 3. Help consists of a description of the transaction, how the transaction impacts software, and how the information displayed is used in CAS Main/ACD, or FADS system operation. An experienced user can omit the step of selecting transactions from a menu by simply typing the correct transaction number. Both the System Options Menu and the CAS Main/ACD Supervisor Options Menu offer a prompt which allows the user to directly input transaction numbers. In this case, the following prompt will appear: ENTER TRANSACTION NUMBER -- >M-284 81875210