GTE Omni Si Database Technical Practices Manual
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TL-130200-1001ON-LINE MAINTENANCE3.0 The on-line Maintenance software is a part of the primary system software. It consists of menu-driven programs which provide maintenance capabilities while the system is on-line and handling phone calls. When a particular transaction is selected and executed, those parts of the system handling calls are bypassed so that service is not interrupted. All test results are given in plain language rather than codes. . .Some of the transactions simply call for displays of system activities at that particular time. These displays provide information which aids in maintenance and trouble shooting decisions. Comparing several displays of a single transaction can assist in isolating intermittent failures Accessing On-Line .3.1 In order to access the On-Line Maintenance feature, the Maintenanceuser must first access the System Options Menu. This procedure is described in the following steps: 1. Type SL OL. (period) The system responds:SECURITY CODE >2. Type four-character security code XXXX. (period) NOTE: A security level of five or higher must be entered to work with on-line maintenance. The system responds:OPEN AT LEVEL 5 3. Type RC .Recent Change (period) The system responds: r-------------------------------------------------,II0 I ISYSTEM OPTIONS MENUI I III I I1) SYSTEM RECENT CHANGE PRIMARY MENU ; I28) MAINTENANCE I I,II83) CAS MAIN/ACD SUPERVISOR OPTIONSIII I89) SAVE DATA BASE I I X) END RECENT CHANGEI I I II I I ) ENTER TRANSACTION NUMBER -- >28.I IL-------------------------------------------------~4. Type 28. (period) to select the Maintenance Options Menu. The system responds:
TL-130200-1001. . r--------‘--‘--------------------’------------------, I28 :IMAINTENANCE OPTIONS MENUI II ; 29SYSTEM STATUS DISPLAYI ) 30TOUCH CALL RECEIVER TESTII ; 31NETWORK TEST; ; 32TRAFFIC DATA OPTIONSI I : 34MEMORY TEST RESULTSI ; 35TRUNK SEQUENCE STATE DISPLAYI I TOUCH CALL RECEIVER STATUSI: 37I IDISPLAYI I I 13DATA SWITCH DEVICE STATUS DISPLAYI I I 14MASS STORAGE UTILITYI I I 15TABLE DISPLAY FACILITYI I I 0RETURN TO SYSTEM OPTIONS MENUI I II I ENTER TRANSACTION NUMBER -- >IIL----------_----____-------__-----------------------~ 5. When an item is selected from the Maintenance OptionsMenu(a primary menu), the transaction is loaded into system memory and executed. After that particular test or display is completed, the system responds: ENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (0 - 224)With this prompt the user can end the exercise (type E period), repeat the same transaction (type R period), or proceed to another transaction (type another transaction number from zero to 224 period).If the user enters E, the Recent Change Options Menu appears: r-------------------------------------------------~I IRECENT CHANGE OPTIONSI I IA) BEGIN I IIIB) SAME ONEII I I I C) BACK ONEII IID) HELPIIE) ERROR EXPLANATIONI II II IF) SYSTEM OPTIONS MENUI I X) END RECENT CHANGEII I IIENTER THE LETTER OF YOUR CHOICE HERE>iL--------------_-----------------_-----_----------~
5210TL-130200-1001 The following explanations apply to the Recent Change Options menu which is displayed after every On-Line Maintenance Option transaction. This menu allows the user to select the next transaction to enter. A) BEGIN - Show the Recent Change System Options Menu B) SAME ONE - Show the same menu just displayed C) BACK ONE - Show the menu before the one just displayed D) HELP - Show the Help Menu E) ERROR EXPLANATION - Show the Error Explanation Menu F) SYSTEM OPTIONS MENU - Show the Systems Option Menu X) END RECENT CHANGE - End On-Line Maintenance HELP (Option D) and ERROR EXPLANATION (Option E) are used to assist the user in selecting additional transactions. The HELP option cannot be used for certain applications, and a NOT AVAILABLE prompt will appear. An experienced user can omit the step of selecting transactions from a menu by simply entering the correct transaction number. Both the System Options Menu and the Maintenance Options Menu offer a prompt which allows the user to input transaction numbers. In this case, the user will see the following prompt: ENTER TRANSACTION NUMBER -- > Maintenance Options3.2 The following paragraphs provide descriptions of Maintenance Options Menu transactions:
TL-130200-1001System Status Display3.2.1 System Status Display (transaction 29) shows the number of currently allocated system resources. For example, if the Narrow Serial Device Controller (NSDC) port is marked as a TTYin the data base, The presentation is a snapshot display. To update this display, the program would have to be repeated. If the NSDC port is marked as a CRT, the presentation is constantly being updated until, an EXIT TRANSACTION function (CONTROL-C) is entered. A sample Real-Time System Status Display follows: -..r--‘-------‘--‘--‘-------__-----------------------------------------1 II IREAL-TIME SYSTEM STATUS DISPLAY29 i I -.I f12:026/09/87I I I I IRESOURCES IN USE:I II fIIII ICALL STORES000I II I DIGIT STORESI I000I I II II I I TOUCH CALL RECEIVERS000I I II I iBUSY LINES000I II IBUSY TRUNKS000I1I II I III ITIME SLOTS:IIII II IPCM BUS 000I II II IPCM BUS 100I I II I PCM BUS 2NOT AVAILABLEI iI II fPCM BUS 3NOT AVAILABLEI I II I I PCM BUS 400I II I iPCM BUS 500II I:II I PCM BUS 600I fI II I I PCM BUS 700I :II IDO YOU WANT TO REPEAT THIS FUNCTION > N.I III :I-------------------------------------------------------------------J M-6661875210
TL-130200-1001Touch Call3.2.2 The Touch Call Receiver Test (transaction 30) is used to Receiver Testtest Touch Call Receivers (TCRs) in a system. The test runs on one or all TCRs by passing DTMF tones through a network connection and then verifying digit decoding. If a failure occurs, the physical location is given in the test results. A sampleTouch Call Receiver Test Display appears below: IIIIII-..IIII I I II I I I I I I I I I II I I I II I I I I I I I I I I I I I II I I I II I I I I I TOUCH CALL RECEIVER TEST30 13:4810/01/87ENTER “ALL”, OR SINGLE TCR NUMBER > ALL. PEC-TOUCH CALL RECEIVER PEC SID NUM 01234567 0PASS BUSY FAIL FAIL 1 i NO ERRORS DETECTED (OR IF CRT)DO YOU WANT AN ERROR SUMMARY > Y. (ON SECOND PAGE IF CRT) SUMMARY OF DETECTED ERRORS: TCR #2 LOCATED IN PEC 0 GRP D UNIV SLOT 11 CIRCUIT 2 TCR #3 LOCATED IN PEC 0 GRP D UNIV SLOT 11 CIRCUIT 3DO YOU WANT TO REPEAT THIS FUNCTION (Y/N) > N.I L-----------------------_---------------------------------------------J
TL-130200-1001Network Test3.2.3 The Network Test (transaction 31) checks the network used to carry DTMF tones to TCRs. The entire network or part of the network can be tested. A TCR is required in each file for testing with network connections made through each of the file’s 24 channels (0 - 23) to verify passing of DTMF tones Following is a sample Network Test Display:I r-------------------------------------------------------------------II, .~- . . .INETWORK TEST31 I I 12:02 06/11/87IIII i ENTER ALL, OR PCM BUS # > ALL.I PCM BUS 0RESULT/CHANNEL 23RESULT %sR pcM# + ~~~--------~~~~----- II 3 4 5 6 7 I- I ALL +ES-Z~SCHANNELS FAILED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I r&Y BUS._ .AVAILABLEI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I PCM BUS NOT AVAILABLEIBB B***B IFAILURE IN ICHANNEL(S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .tI %k?C?fTBUSY I. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I ~~~+;~OTTCR I’N BUS I BIPASS i DO YOU WANT TO REPEAT THIS FUNCTION (Y/N) > N.I I I II II-------------------------------------------------------------------~
TL-130200-1001Traffic Data Menu3.2.4 The Traffic Data Menu (transaction 32) allows the user to Options Menucheck traffic activities to determine if delays in system activity are caused by faulty operation or by temporary peaks in traffic load. The user selects the number of times that traffic data is collected (scans) and the length of time that data is collected before printing out automatically. The menu function may be repeated manually to access updated traffic information. The Traffic Data Menu provides the user with the following options: r-------------------------------------------------------------------~IIIITRAFFIC DATA MENU32 ; III IA) CHANGE TRAFFIC COLLECTION PARAMETERSI I IIII B) DISPLAY TRAFFIC METERS C) RETURN TO MAINTENANCE OPTIONS f ENTER THE LETTER OF YOUR CHOICE HERE -- >I I I IL------------------_____________________----------------------------, Current Collection3.2.4.1Selection of Current Collection Parameter Settings Parameter Settings(transaction A) allows the user to enter or change real-time system status parameters before displaying intercepts and timeout calculations. The following real-time parameters are set for maintenance purposes: r-------------------------------------------------------------------,IICURRENT COLLECTION PARAMETER SETTINGS36 fI12:05 1 O/04/84III II II ; AUTOMATIC DUMP: ONI I ; COLLECTION INTERVAL: 60 MINUTESII ; INTERVAL BETWEEN USAGE SCANS: 100 SECONDSI I II i ENTER NEW SETTINGS (PERIOD TO SKIP) II I II II ; AUTOMATIC DUMP (ON-OFF) > ON.I I ; COLLECTION INTERVAL (15-30-60) > 60.I I ; INTERVAL BETWEEN USAGE SCANS (lo-100 SECONDS) > 100 SECONDS.II IIII ; DO YOU WANT TO EXECUTE THIS CHANGE (YIN) >I I II IIi-------------------------------------------------------------------,NOTE: During maintenance, allow 10 seconds between scans before continuing a function.
TL-130200-1001Traffic Meters3.2.4.2 Selection of Traffic Meters Menu (transaction B) allows Menuthe user to display the following specific traffic registers: r-----------------------‘---‘--‘--”’----------------------------------------, IITRAFFIC METERS MENU33 i II IA) INTERCEPTS AND TIMEOUTSI III I IB) DTMF, CONFERENCE, LINE RING, CALL AND DIGIT STOREiI -=.I II-..IC) CONSOLE RELATEDI Ii : ID) TIME SLOTIIIII IE) TRUNK GROUP, RLT TRAFFICI II II IX) RETURN TO TRAFFIC MENU I II i ENTER THE LETTER OF YOUR CHOICE HERE > A. I I I II i ACTIVE OR PASSIVE BUFFER > ACT.II IIL---,,,--,-----_----________,,__________----------------------------J M-9281875210
TL-130200-1001 The following are the contents of displays found in the Traffic Meters Menu: l INTERCEPTS AND TIMEOUTS (Transaction A). . . . r--------------------------------------------------------------- ; PERIOD 11:30/l 2:001 O/04/87I I I IINTERCEPTS AND TIMEOUTS -.- :12:051 O/04/87III IINTERCEPTSTIMEOUTS IIf TOLL RESTRICTED 0000STILL BUSY0033I ----j FEATURE RESTRICTED 0000FIRST DIGIT0027 : VACANT NUMBER 0000NO ANSWER0002I : INVALID NUMBER 0000RECALL HOLD0000 i DID RESTRICTED0000CALL PARK0000 i CONFERENCE0000CALL HOLD 0000 t RESTRICTED : ACOF RESTRICTED 0000RLT HOLD 0000 ! DIGIT TIMEOUT0031RLT STILL BUSY 0000 ; AIOD BLOCKED 0000RLT NO ANSWER 0000I I i ENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (O-224) >
TL-130200-1001 . DTMF, CONFERENCE LINE RING, CALL AND DIGIT STORE (Transaction B). . r---------------------‘---‘----------’------------------------------, ; PERIOD 11:30/l 2:001 O/04/87II I I IIMISCELLANEOUS I II I I12:05 1 O/04/87III I, -:.ATTEMPTS USAGEIOVERFLOW i ; LINE TO LINE I00525I1 I HUNT GROUP BUSY 03525I ;DTMF . I01625 0008100000I I I CONFERENCE 000000000000000II i CALL STORE I02982 0175100000I i DIGIT STORE t016730011000000I I ; LINE RING PECO 001000003400000i II : ENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (O-224) >I IL-------------------------------------------------------------------J o CONSOLE RELATED METERS (Transaction C) r-------------------------------------------------------------------, ; PERIOD 11:30/l 2:001 O/04/87I III ICONSOLE RELATED METERSIII12:05 1 O/04/87IIIII II IICONSOLE LOOPIIATTEMPTSUSAGEi ;I j CONSOLE #0I0000000000II i CONSOLE #1 I0000000000II II j CALLS QUEUED I00000I I i LEVEL #l WAITING I00000I I ; LEVEL #2 WAITINGI 00000II I I TIMEOUT00000I I II I I ; ENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (O-224) >I I L-------------------------------------------------------------------,M-94 81875210