Xerox 1632 2240 3535 Color Carrera Manual
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![Page 421
6/02
2-391 DC1632/2240
116-376, 116-377
Status Indicator RAPs Prelaunch Training/Review
116-376 Port 9100 Software[Detection Conditions] Port 9100 Software FailProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Again, switch power off then on.
116-377 Video DMA[Detection Conditions] Video DMA failure was detected.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Replace the ESS PWB (PL 13.1).](http://img.usermanuals.tech/thumb/82/49005/w64_xerox-1632-2240-3535-color-carrera-service-manual-420.png "Page 421
6/02
2-391 DC1632/2240
116-376, 116-377
Status Indicator RAPs Prelaunch Training/Review
116-376 Port 9100 Software[Detection Conditions] Port 9100 Software FailProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Again, switch power off then on.
116-377 Video DMA[Detection Conditions] Video DMA failure was detected.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Replace the ESS PWB (PL 13.1).")
6/02 2-391 DC1632/2240 116-376, 116-377 Status Indicator RAPs Prelaunch Training/Review 116-376 Port 9100 Software[Detection Conditions] Port 9100 Software FailProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Again, switch power off then on. 116-377 Video DMA[Detection Conditions] Video DMA failure was detected.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Replace the ESS PWB (PL 13.1).
6/02 2-392DC1632/2240 116-378, 116-379 Prelaunch Training/Review Status Indicator RAPs 116-378 MCR SoftFatal error of MCR (Mail Contents Requester)ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Again, switch power off then on. 116-379 MCC SoftFatal error of MCC (Mail Contents Creator)ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Switch power off then on.
6/02 2-393 DC1632/2240 116-380, 116-381 Status Indicator RAPs Prelaunch Training/Review 116-380 MF UI Cont SoftFatal error of MF UI cont Due to an error during the software processing, the subsequent processes cannot be per- formed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS software. If the problem continues, replace the ESS PWB (PL 13.1). 116-381 Data Link Layer Error between Cont and UI PanelController - MF UI panel: Communication error on the Data Link layer At the communication between the ESS and Panel, the ESS detected an initialization error of SCOPE, a message sending error, or retrieve error of the received data.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS or Panel software. If the problem continues, replace the ESS PWB (PL 13.1). If the problem continues, replace the Control Panel (PL 18.2).
6/02 2-394DC1632/2240 116-382, 116-388 Prelaunch Training/Review Status Indicator RAPs 116-382 Panel Application Layer Command Error on UIController - MF UI panel: Command error at the application level A necessary parameter was not sent from the Panel, an length error was detected in a variable parameter, or the confirmation message was not returned for a specified time after the request message had been sent to the Panel. ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS software. If the problem continues, replace the ESS PWB (PL 13.1). 116-388 No HD that Should BeThe necessary HD was not installed. Though the system has the configuration requiring the installation of the HD (with Fax), it detected that the HD was not installed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Install the HD.
6/02 2-395 DC1632/2240 116-389, 116-390 Status Indicator RAPs Prelaunch Training/Review 116-389 No Add-On RAM that Should BeThe necessary expansion RAM was not installed. Though the system has the configuration requiring the installation of the expansion RAM (with the HD), it detected that the expansion RAM was not installed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Install the expansion RAM. 116-390 Standard ROM and NVM Version MismatchA mismatch of the versions between the standard ROM and NVM was detected.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Initialize the NVM by following the instructions on the LCD display. (When the NVM is not to be initialized, use the standard ROM whose version is applicable.)
6/02 2-396DC1632/2240 116-395, 116-396 Prelaunch Training/Review Status Indicator RAPs 116-395 USB SoftFatal error related to USB Due to an error during the software processing, the subsequent processes cannot be per- formed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS software. If the problem continues, replace the ESS PWB (PL 13.1). 116-396 Mail IO SoftFatal error related to Mail IO Due to an error during the software processing, the subsequent processes cannot be per- formed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS software. If the problem continues, replace the ESS PWB (PL 13.1).
6/02 2-397 DC1632/2240 116-398, 116-399 Status Indicator RAPs Prelaunch Training/Review 116-398 IPP SoftFatal error related to IPP Due to an error during the software processing, the subsequent processes cannot be per- formed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS software. If the problem continues, replace the ESS PWB (PL 13.1). 116-399 JME SoftFatal error related to JME Due to an error during the software processing, the subsequent processes cannot be per- formed.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Perform re-installation of the ESS software. If the problem continues, replace the ESS PWB (PL 13.1).
6/02 2-398DC1632/2240 116-701, 116-702 Prelaunch Training/Review Status Indicator RAPs 116-701 Execute forced separation of two sidesDue to insufficient memory, 2-Sided print is impossible.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Expand the memory or install the HD if the HD is not installed. 116-702 Perform printing by using a substitution font[Detection Conditions] Printed with a substitution font.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Again, switch power off then on.
6/02 2-399 DC1632/2240 116-703, 116-710 Status Indicator RAPs Prelaunch Training/Review 116-703 PS Interpret errorAn error has occurred in language analysisProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Correct the job data. 116-710 HP-GL spool file overflows[Detection Conditions] HP-GL/2 memory overflowProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Increase the HP-GL spool size. Or install the HD.
6/02 2-400DC1632/2240 116-711, 116-712 Prelaunch Training/Review Status Indicator RAPs 116-711 PLW form synthesis errorSynthesis is impossible because the size/orientation of the PLW forms drawing is different from that of the paper.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Select the paper with the size and orientation of the registered form. 116-712 Insufficient PLW form capacityThe PLW form/logo data cannot be registered because of the insufficient RAM or Hard Disk space.ProcedureSwitch power off then on. The problem continues. YN Return to service call procedures. Use the Operation Panel to check the registered forms/logos, and delete unnecessary ones. Or increase the allocated capacity of the RAM disk.