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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

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    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    61
    3.3 CONNECTING THE VPS WITH PANASONIC 
    KX-T SERIES PBXs
    3.3.1 KX-TVS75/100/200 Programming for Inband Integration
    Set parameters from the System Administration Terminal. The table below lists recommended 
    parameters for Panasonic KX-T series PBXs.
    Ta b l e  1 7  
    PBX TypeOther 
    ManufacturersT308 T616T1232/
    TA seriesT96 T336TD816/
    1232/308TD500
    Integration Mode None None None None None None None None
    Inband Inband Inband Inband Inband Inband
    Operator Transfer 
    SequenceFX (A) FTX 
    (A)FTX 
    (A)FTX (A) FTX 
    (A)FTX 
    (A)FTX (A) FTX (A)
    Extension 
    Transfer 
    SequenceFX (A) FTX 
    (A)FTX 
    (A)FTX (A) FTX 
    (A)FTX 
    (A)FTX (A) FTX (A)
    Alternate 
    Extension 
    Transfer 
    SequenceFX (A) FTX 
    (A)FTX 
    (A)FTX (A) FTX 
    (A)FTX 
    (A)FTX (A) FTX (A)
    Reconnect 
    Sequence on 
    BusyFWW FWW FWW FWW FWW FWW FWW FWW
    Reconnect 
    Sequence on No-
    AnswerFWW FWW FWW FWW FWW FWW FWW FWW
    Reconnect 
    Sequence on 
    ReFuse CallFWW FWW FWW FWW FWW FWW FWW FWW
    Light-On 
    Sequence for 
    Message Waiting 
    Lamp* N/A N/A T701X# T#91X
    T9XT701X T701X
    Light-Off 
    Sequence for 
    Message Waiting 
    Lamp* N/A N/A T702X# T#90X T#9X T700X T700X
    Call Waiting 
    Sequence* N/A N/A 1 N/A N/A 1 1 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    62INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    3.3.2 KX-T123211D Software Verification and Programming
    1.Check the software version of the KX-T123211D by using System Program [98], which 
    shows the software version number:
    Y201Z940430
    (TM3)
    The underlined digits represent the software production date code (format YYMMDD). In 
    this example, the date code is April 30, 1994 (year, month, day). For this software version, 
    the software production date of the VPS must be April 30, 1994, or later.
    If the software production date of the PBX is earlier than 4/30/94, call National Parts 
    Center (1-800-833-9626) to order a software upgrade.
    2.Enable System Program [80] for each extension connected to the VPS.
    This parameter is used to tell the KX-T123211D which extensions are connected to the 
    VPS. Ports with this parameter enabled can receive Follow-on ID and DTMF call status 
    signaling (busy, answered, disconnect, etc.) if the Voice Mail integration and DTMF 
    integration features are also enabled.
    3.Enable System Program [81] to turn on DTMF Integration. On extensions with the Voice 
    Mail port parameter enabled, the KX-T123211D can send codes (DTMF tones) to indicate 
    call states; this increases VPS efficiency. Codes apply to all transferred calls; CO line calls 
    only indicate disconnect (provided the KX-T123211D is programmed for CPC detection 
    and the CO sends the CPC signal). Refer to the Table 16 in Section 3.2.4 PBX Interface 
    Parameters.
     
    4.Put all extensions connected to the VPS into 1 extension group using System Program [60].
    Reserve this extension group for these extensions! Do not mix other extensions into this 
    group.
    5.Enable hunting for the VPS extension group using System Program [08]. Release Sequence 
    for Call Waiting* N/A N/A F N/A N/A F F
    N/A Not Available
    * Check with manufacturer.
    (A) Adding A for answer to the operator and extension transfer eliminates the message:
    You have a call when the AA transfers a call. The VPS disconnects after the line is 
    answered. Adding D for disconnect creates a blind transfer.Table 17 
    PBX TypeOther 
    ManufacturersT308 T616T1232/
    TA seriesT96 T336TD816/
    1232/308TD500 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    63
    6.Set the hunting type for the VPS extension group to circular using System Program [09].
    7.At every VPS extension, temporarily connect an SLT or butt set, go off-hook and dial 7301# 
    to turn on Data Line Security.
    This prevents the KX-T123211D from sending Executive Override or Call Waiting tones to 
    these extensions. We recommend that all Voice Mail port extensions have this feature 
    enabled to avoid interruption of recording.
    8.At every users extension, go off-hook and dial 7192#. This sets the proper Follow-on ID
     sequences so that forwarded calls go directly to the extensions mailbox. The KX-
    T123211D automatically sends the extensions digits to the Voice Mail port before 
    connecting the caller.
    For Follow-on ID to work:
    •
    Ports connected to the TVS75/100/200 must be assigned as Voice Mail ports.
    •
    Extensions must be forwarded to the first port of the Voice Mail (using the Busy/No-
    Answer mode or the All Calls mode).
    •
    The mailbox number should be the same as the extension number.
    Interaction with other features:
    •Call Forwarding
     — 
    If the extension is forwarded to an extension that is also 
    forwarded, the forwarding will not work.
    •Call Hunting
     — 
    Hunting does not interfere with Follow-on ID.
    •Call Transfer
     — 
    Calls transferred to an extension with Follow-on ID and call 
    forwarding enabled will be forwarded directly to the mailbox.
    •Data Line Security
     — 
    We recommend that all Voice Mail port extensions have this 
    feature enabled to avoid interruption of recording by Executive Override tone or Call 
    Waiting tone.
    9.Select the appropriate CO Line feature settings depending on how your customer plans to 
    use the VPS: A) to answer all incoming calls, B) as an operator backup, or C) to only answer 
    calls not answered by user extensions.
    Recommended CO Line feature settings:
    a) If the KX-TVS75/100/200 is answering all incoming calls:
    CO Mode — Use System Programs [51] and [52] to set this parameter. Program all lines 
    DIL to the first extension of the Voice Mail hunt group. The KX-T123211D will allow 
    incoming CO calls to hunt only if the CO lines are DIL to the first port of the hunt group. 
    Lines programmed as Normal do not hunt.
    b) If the KX-TVS75/100/200 is only answering calls not answered by the operator 
    (Operator Backup): 
    Flexible Ringing Assignment — For each applicable CO line, use System Programs 
    [47] (Day Mode) and [48] (Night Mode) to enable ringing at the operators extension 
    (jack). Assign CO lines to ring at VPS ports as suggested below.  
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    64INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    Delayed Ringing Assignment — To give the operator time to answer the call before the 
    VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension 
    connected to the KX-TVS75/100/200. Use System Programs [49] (Day Mode) and [50] 
    (Night Mode).
    CO Mode — Set the mode for each applicable CO to Normal. Use System Programs 
    [51] and [52] to set this parameter. 
    c) If the KX-TVS75/100/200 is only answering calls not answered by user 
    extensions:
    Flexible Ringing Assignment — For each applicable CO line, use System Programs 
    [47] (Day Mode) and [48] (Night Mode) to enable ringing on every extension (jack) that 
    you want to have ring. Refer to chart above (9B) for suggested CO line assignments.
    Delayed Ringing Assignment — To give users time to answer the call before the VPS 
    picks up, we recommend setting the delay to 3 or 4 rings for each extension connected 
    to the KX-TVS75/100/200. Use System Programs [49] (Day Mode) and [50] (Night 
    Mode).
    CO Mode — Set the mode for each applicable CO to Normal. Use System Programs 
    [51] and [52] to set this parameter.
    3.3.3 KX-TA624 Programming for Inband Integration
    1.Enable System Program [102] for each extension connected to the VPS.
    This parameter is used to tell the KX-TA624 which extensions are connected to the VPS. 
    Ports with this parameter enabled can receive Follow-on ID and DTMF call status Signaling 
    (busy, answered, disconnect, etc.) if the Voice Mail integration and DTMF Integration 
    features are also enabled.
    2.Enable System Program [103] to turn on DTMF Integration. On extensions with the Voice 
    Mail port parameter enabled, the KX-TA624 can send codes (DTMF tones) to indicate call 
    states; this increase VPS efficiency. Codes apply to all transferred calls: CO line calls only 
    indicate disconnect (provided the TA624 is programmed for CPC Detection and the CO 
    sends the CPC signal). Refer to the Table 16 in Section 3.2.4 PBX Interface Parameters.Table 18 2 CO Lines, 4 Ports
    CO Lines Ports
    11, 3
    22, 4 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    65
    3.Put all extensions connected to the VPS into 1 extension group using System Program 
    [600].
    Reserve this extension group for these extensions! Do not mix other extensions into this 
    group.
    4.Enable hunting for the VPS extension group(s) using System Program [100].
    5.Set the hunting type for the VPS extension groups to circular using System Program [101].
    6.At every VPS extension, temporarily connect an SLT or butt set, go off-hook and dial 7301# 
    to turn on Data Line Security. This prevents the KX-TA624 from sending Executive 
    Override or Call Waiting tones to these extensions. We recommend that all Voice Mail port 
    extensions have this feature enabled to avoid interruption of recording.
    7.Select the appropriate CO Line feature settings depending on how your customer plans to 
    use the VPS: A) to answer all incoming calls, B) as an operator backup, or C) to only answer 
    calls not answered by user extensions.
    Recommended CO Line feature settings:
    a)If the KX-TVS75/100/200 is answering all incoming calls:
    CO Mode — Use System Programs [414] (Day Mode), [415] (Night Mode), [416] 
    (Lunch Mode) to set this parameter. Program all lines DIL to the first extension of 
    the Voice Mail hunt group. The KX-TA624 will allow incoming CO calls to hunt only 
    if the CO lines are DIL to the first port of the hunt group. Lines programmed as 
    Normal do not hunt.
    b)If the KX-TVS75/100/200 is only answering calls not answered by the operator 
    (Operator Backup):
    Flexible Ringing Assignment — For each applicable CO line, use System Programs 
    [408] (Day Mode), [409] (Night Mode) and [410] (Lunch Mode) to enable ringing at 
    the operators extension (jack).
    Assign CO line to ring at VPS ports as suggested below.
    Delayed Ringing Assignment — To give the operator time to answer the call before 
    the VPS picks up, we recommend setting the delay to a few seconds for each 
    extension connected to the KX-TVS75/100/200. Use System Programs [411] (Day 
    Mode), [412] (Night Mode) and [413] (Lunch Mode).
    Assign CO lines to ring at VPS ports as suggested above.
    CO Mode — Set the mode for each applicable CO to Normal. Use System Programs 
    [414] (Day Mode), [415] (Night Mode) and [416] (Lunch Mode) to set this 
    parameter. 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    66INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    c)If the KX-TVS75/100/200 is only answering calls not answered by user extensions:
    Flexible Ringing Assignment — For each applicable CO line, use System Programs 
    [408] (Day Mode), [409] (Night Mode) and [410] (Lunch Mode) to enable ringing 
    on every extension (jack) that you want to have ring. Refer to chart above for 
    suggested CO line assignments.
    Delayed Ringing Assignment — To give users time to answer the call before the 
    VPS picks up, we recommend setting the delay to a few seconds for each extension 
    connected to the KX-TVS75/100/200. Use System Programs [411] (Day Mode), 
    [412] (Night Mode) and [413] (Lunch Mode).
    CO Mode — Set the mode for each applicable CO to Normal. Use System Programs 
    [414] (Day Mode), [415] (Night Mode) and [416] (Lunch Mode) to set this 
    parameter.
    3.3.4 Programming the KX-TD816, KX-TD1232 and KX-TD308 for 
    Voice Mail Integration with Inband Signaling
    Select the station ports to be connected to the VPS. Only use 2 station ports from each station 
    card because there are only 2 DTMF receivers on each card. For example: connect station 107, 
    108, 215, and 216. Plug each station into a Voice Mail port. 
    Go into 
    System Program [602] and assign the Voice Mail stations to a different extension 
    group. By default, all stations are in Extension Group 1.
    Go into 
    System Program [106] and assign the new Extension Group to Auto Attendant (AA).
    3.3.5 KX-TD816 and KX-TD1232 for Voice Mail Integration with 
    Inband Signaling via the Operating and Maintenance Tool
    1.Go to the 
    Main Menu. Choose 
    System Data Programing. 
     (BATCH [1] or INTERACTIVE [2]). 
    •
    Before choosing Batch Programming, you must open a file in the DISK File 
    Management Menu (Item 3).
    •
    Before choosing Interactive Programming, you must connect with the system in the 
    DSHS Connect/Disconnect menu.Table 19 2 CO Lines, 4 Port
    CO Lines Ports
    11,3
    22,4 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    67
    Main Menu
    2.Choose 
    Station from the 
    System Data Programming Main Menu.
    System Data Programming Main Menu
    3.Choose 
    Station Setting 1 from the 
    Station Menu.
    Station Menu
    4.Enable XDP ports. Place Voice Mail extensions in Extension Group 8.
    1. System Data Programming (BATCH)
    2. System Data Programming (INTERACTIVE)
    3. Disk File Management
    4. DSHS Management
    5. DSHS Connect/Disconnect
    6. Quit
          Select the number :  [   ]
    1. Line
    2. Station
    3. System
    4. Toll Restriction
    5. ARS
    6. Aux. Ports
    7. Additional Function
           Select the number :  [ 2 ]
    1. Station Setting 1
    2. Station Setting 2
    3. Station Setting 3
    4. Station Setting 4
    5. Flexible Keys 1
    6. Flexible Keys 2
    7. DSS
          Select the number :  [ 1 ] 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    68INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    Station Setting 1
    5.Return to the 
    System Data Programming Main Menu. Select 
    System.
    6.Choose 
    Miscellaneous from the 
    System Menu.
    System Menu
    7.Choose the 
    Call Hunting extension group. Set the last extension group to 
    [A] for Automated 
    Attendant.
     Jack    Et        Name      X      E               Doorphone                   LCS
                                           D      X           Day              Night          Mode
                                           P      G        1  2  3  4      1  2  3  4
    01-1 [ 101 ] [               ] N
    01-2 [ 201 ] [               ]  -   
    02-1 [ 102 ] [               ] N
    02-2 [ 202 ] [               ]  - 
    03-1 [ 103 ] [               ] N
    03-2 [ 203 ] [               ]  - 
    04-1 [ 104 ] [               ] N
    04-2 [ 204 ] [               ]  - 
    05-1 [ 105 ] [               ] Y
    05-2 [ 205 ] [               ]  - 
    06-1 [ 106 ] [               ] Y
    06-2 [ 206 ] [               ]  - 
    07-1 [ 107 ] [               ] Y
    07-2 [ 207 ] [               ]  - 
    08-1 [ 108 ] [               ] Y
    08-2 [ 208 ] [               ]  - [ 1 ]      Y Y Y Y      Y Y Y Y      Stop Rec
    [ 1 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 1 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 1 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 1 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 8 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 8 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 8 ]      N N N N      N N N N
    [ 1 ]      N N N N      N N N N      Stop Rec
    [ 8 ]      N N N N      N N N N
    01. Day/Night
    02. Class of Service
    03. Speed Dial
    04. Absent Message
    05. Flexible Numbering
    06. Account Code/Special Carrier
    07. Timer
    08. Voice Mail
    09. Voice Mail Integration
    10. Miscellaneous
    11. System Time
    12. Version
          Select the number:  [ 10 ] on the KX-TD816 or KX- TD1232 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    69
    Miscellaneous
    8.Return to the 
    System Data Programming Main Menu. Select 
    Line. Program all lines DIL to 
    the first extension of the Voice Mail hunt group.
    CO Line Setting
    3.3.6 KX-TD308 for Voice Mail Integration with Inband Signaling 
    via the Operating and Maintenance Tool
    1.Go to the 
    Main Menu. Choose 
    System Data Programing. 
     (BATCH [1] or INTERACTIVE [2]). 
    •
    Before choosing Batch Programming, you must open a file in the DISK File 
    Management Menu (Item 3).
    •
    Before choosing Interactive Programming, you must connect with the system in the 
    DSHS Connect/Disconnect menu.
    Password =>  [1234    ]
            
    Operator-1 => Jack [01]
            
    Operator-1           => Disable
            
    Manager              => Disable
            
    Local Access =>  Priority   =   
                                 TRG No. = 
    Call Hunting => EXG No.  =    
    SPD TRS Override 
          
    CO Auto-Hold by Push DSS-Key 
          
    Adjust Time =>            Disable
    =>            Enable
    =>            [01:00] AM1
    D2
    D3
    D4
    D5
    D6
    D7
    D8
    [1] [2] [3] [4] [5] [6] [7] [8]
    12345678
    A
    CO C T D PD C CPC DIL 1:1
    No O R I PT I Detection EXT No
    LF NGA SM D Out NightMode Day
    01 Y [1] D 1080 N DisableEXT[205] 400msEXT[205]
    02 Y [2] D 1080 N DisableEXT[205] 400msEXT[205]
    03 Y [3] D 1080 N DisableEXT[205] 400msEXT[205]
    04 Y [4] D 1080 N DisableEXT[205] 400msEXT[205]
    05 Y [5] D 1080 N DisableEXT[205] 400msEXT[205]
    06 Y [6] D 1080 N DisableEXT[205] 400msEXT[205]
    07 Y [7] D 1080 N DisableEXT[205] 400msEXT[205]
    08 Y [8] D 1080 N DisableEXT[205] 400msEXT[205]
    09 Y [8] D 1080 N DisableEXT[205] 400msEXT[205]
    10 Y [8] D 1080 N DisableEXT[205] 400msEXT[205]
    11 Y [8] D 1080 N DisableEXT[205] 400msEXT[205]
    12 Y [8] D 1080 N DisableEXT[205] 400msEXT[205] 
    						
    							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
    70INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    Main Menu
    2.Choose 
    Station (ALT-S) from the 
    System Data Programming Main Menu.
    System Data Programming Main Menu
    3.Choose 
    Settings (1) in the 
    Sub Menu.
    Sub Menu
    4.Choose which single line extensions will be attached to Voice Mail.
    If using XDP ports, enable XDP for the connect jacks.
    Please Voice Mail extensions in Extension Group 8.
    1. System Data Programming (BATCH)
    2. System Data Programming (INTERACTIVE)
    3. Disk File Management
    4. DSHS Management
    5. DSHS Connect/Disconnect
    6. Quit
        Select menu Number :  [   ]
    AuxPorts (ALT-U)
    Manager (ALT-M)
    System (ALT-Y)
    CO-Line (ALT-L)
    Station (ALT-S)
    TRS(ALT-T)
    TRS (ALT-A)
    Settings (1)
    Settings (2)
    CO Line (O)utgoing
    (D)il Line : N
    Flex (C)o Keys : 1-24
    Flex (P)F Buttons : 1-121
    2
    O
    D
    C
    P 
    						
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