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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 221 B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS B6.1 System Group Assignment System Group Assignment - Mailbox Group This parameter allows a Subscriber to send a message simultaneously to several mailboxes. These mailboxes may be assembled into a list called a System Group Distribution List. The VPS is able to maintain up to 20 System Group Distribution Lists. Each System Group Distribution list can have up to 20 destination mailbox numbers. Mailboxes can be added or deleted from these lists and reviewed as needed. Mailbox Group - Enter To access the proper menu for System Group Assignment, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 To access the proper menu for Mailbox Group, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 1 - 1 To access the proper menu for Mailbox Group — Enter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 1 - 1 - Group List No. Ta b l e 5 5 Parameter Value Range (Default)Description/Function Mailbox Group List No.2-5 digits (None)Specifies any vacant mailbox number. The Subscriber can specify that the VPS transfer or deliver messages to all members of a group by simply specifying the System Group Distribution List No. Group Name Up to 16 alphanumeric characters (None)Allows a group name to be specified. If a group name is not required, press (RETURN), and specify the mailbox numbers.
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 222SYSTEM ADMINISTRATION Mailbox Group - Delete Permits specified mailboxes to be deleted from the list. Mailbox Group Listing Displays all System Group Distribution List numbers. System Group Assignment - Extension Group Several extensions can be assembled into a single list. The VPS is able to maintain up to 20 Extension Group Lists. Each list can support up to 20 extensions. Extensions can be added, deleted, and reviewed. Members within a list are able to share the same mailbox and be notified by the message waiting notification lamp (if authorized) when a message is present. Extension Group - Enter Member 1-202-5 digits (None)Specifies mailbox numbers belonging to this group. To access the proper menu for Mailbox Group - Delete, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 1 - 2 - Group List No. To access the proper menu for Mailbox Group Listing, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 1 - 3 To access the proper menu for Extension Group - Enter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 2 - 1 - Group List No.Table 55 Parameter Value Range (Default)Description/Function
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 223 Extension Group - Delete Permits specified extensions to be deleted from the list. Extension Group - Listing This parameter displays all Extension Group List numbers. B6.2 Day Service Day Service is a timer function that selects the desired call handling method based upon time of day. Port Assignment and Operator Parameters can be programmed for day and night mode.Ta b l e 5 6 Parameter Value Range (Default)Description/Function Extension Group List No.2-5 digits (None)Specifies any vacant extension number. Note: The Extension Group List number. can be assigned as The Extension of the Owner of a mailbox. This permits all group members to share the information in the mailbox. When selected, group members are not able to have another mailbox. Group Name Up to 16 alphanumeric characters (None)For reference purposes. Member 1-202-5 digits Specifies the extension number belonging to the group. Note: Members are not able to own a mailbox if the group owns its own mailbox. To access the proper menu for Extension Group - Delete, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 2 - 2 - Group List No. To access the proper menu for Extension Group List Numbers, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 1 - 2 - 3 To access the proper menu for Day Service, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 2
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 224SYSTEM ADMINISTRATION B6.3 Holiday Setting A special service mode can be programmed for up to 20 holidays. The VPS provides the specified service according to the Day Service setting of the holiday. When a day is set as a holiday, the starting and ending times specified in the Day Service is ignored. To provide a special message to callers on a holiday (for example, Today is New Year Day and our office is closed. If you wish to record a message, please press 1 now.), you can create a Custom Service menu. Use this setting to direct calls to this Custom Service on Jan. 1st. Use foreign languages where appropriate. Holiday Setting - Enter Ta b l e 5 7 Parameter Value Range (Default)Description/Function Mon (Start/End) Sun (Start/End)1-12: hour 00-59: Minute AM/PM: a.m./p.m. D: Day Mode N: Night Mode MON-SUN (9:00 AM - 5:00 PM)Specifies the Start and End times of the Day Service. Day Mode: 24 h Day mode Night Mode: 24 h Night mode To access the proper menu for Holiday Setting, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 3 To access the proper menu for Holiday Setting - Enter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 3 - 1 - Holiday No. (1-20) Table 58 Parameter Value Range (Default)Description/Function Name of HolidayUp to 16 characters (None)For reference. Date MM: Month DD: Day (None)Specifies the date of the holiday.
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 225 Holiday Setting - Delete Cancels the Holiday Service Setting by specifying a holiday number (1-20). Holiday Setting - Listing Used to display all of the specified holiday names and dates. Retain Holiday 1. Yes 2. No (No)Used to store the Holiday Service setting for future use. If set to Yes, the same setting will be activated automatically on the same day every year. If set to No, the setting will be canceled automatically after the holiday is over. Service 1. Voice Mail 2. Auto. Attn. 3. Interview 4. Custom (Auto. Attn.)Specifies one of 4 incoming call services for the holiday. Note: When Interview Service is specified, one of Subscribers mailbox numbers should also be specified. When the Custom Service is specified, one of Custom Service numbers (1-100) should also be specified. Company Greeting Number1-32 (None)Specifies a company greeting number (1-32) as a holiday greeting. Port Affected Port No. (1, 2, 3, 4)Specifies the port number on which the Holiday Service setting is activated. At least 1 port must be specified. The unspecified port(s) provide(s) the usual incoming call service. Note: The value range depends upon the model. TVS75: 1-2, TVS100: 1-4, TVS200: 1-12 To access the proper menu for Holiday Setting - Delete, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 3 - 2 To access the proper menu for Holiday Setting - Listing, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 3 - 3Ta b l e 5 8 Parameter Value Range (Default)Description/Function
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 226SYSTEM ADMINISTRATION B6.4 Daylight Saving Time (DST) Used to adjust the internal clock of the VPS to the starting and ending date of daylight saving time. B6.5 Prompt Setting This setting is required when Multilingual Service is enabled.To access the proper menu for Daylight Saving Time, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 4 Table 59 Parameter Value Range (Default)Description/Function Start Date/ End DateMM: Month DD: Day (None)Specifies the starting and ending dates of daylight saving time. The VPS advances 1 h on the starting date of daylight saving time, and restores the time on the ending date. Both the starting date and the ending date must be set. The same date cannot be used for both settings. Note: The VPS changes the internal clock at 2:00 AM on Start Date / End Date To access the proper menu for Prompt Setting, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 5
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 227 B6.6 Other Parameters Other Parameters - Extension Numbering Plan Used to specify the extension numbers of the PBX so that the VPS is able to recognize the dialed extension as valid. This setting promotes the prompt call handling of the Automated Attendant Service. This setting is recommended to better integrate the PBX into the system. Ta b l e 6 0 Parameter Value Range (Default)Description/Function System Prompt Selection Number1-9 (None)Assigns a selection number (1-9) to each prompt. Callers use the numbers to select the desired language for their message prompts. This setting is required when either one or both of the following parameters are set to Selective. Port Assignment - Incoming Call Service Prompt Authorization of External Message Delivery - Prompt Mode Example: For service in English, press (7). For service in Spanish, press (8). For service in Chinese, press (9). The Message manager is able to record this message. Note: The Prompt Selection Number and the first digit of the mailbox number should be different from each other. User 1 Prompt Selection Number User 2 Prompt Selection Number Position of AM/PM in Tim e Stam p1. Before 2. After 3. None (After)This parameter setting is functional only when User 1 or User 2 Prompts are in use. This parameter specifies the following: 1. Before - the VPS announces AM/PM before the time ( e.g., P.M. 3:42). 2. After - The VPS announces AM/PM after the time ( e.g., 3:42 P.M.) 3. None - the VPS announces the time in a 24-h format without AM/PM ( e.g., 15:42) Note: When System Prompts are in use the parameter is set to After. To access the proper menu for Other Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 228SYSTEM ADMINISTRATION To access the proper menu for Extension Numbering Plan, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 1 Table 61 Parameter Value Range (Default)Description/Function Numbering Plan 1-162-5 digits consisting of 0-9, X (None)Specifies the first 1 or 2 digits of the PBX extension numbers. Up to 16 entries can be added to the list. Each entry can contain 2-5 digits of numeric characters, 0-9, and X which matches any digit. Extension numbers cannot begin with 0. Examples: a) If valid PBX extension numbers are to be specified 101 through 164 and 201 through 264, specify the numbers as follows: 1XX: Indicates any 3-digit extension number starting with 1. 2XX: Indicates any 3-digit extension number starting with 2. b) If valid PBX extension numbers are to be specified 400 through 450 and 3300 through 3399, specify the numbers as follows: 4XX: Indicates any 3-digit extension number starting with 4. 33XX: Indicates any 4-digit extension starting with 33. Note: Auto Configuration will set this parameter automatically. The Automated Attendant will dial any 2-5 digit PBX extension number (except numbers beginning with 0) whether valid or not. If the dialed number is included in the numbering plan, the Automated Attendant will immediately send it to the PBX without waiting for further input. If not included in the plan, the Automated Attendant will wait until the dialed number is recognized as an extension number, the internal inter-digit timer expires, or the caller dials 5 digits. If the number for an outgoing call is not found on the Numbering Plan, the VPS will consider it an outside number. The VPS will then attempt to dial it using the Outgoing Call Setup Sequence.
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 229 Other Parameters - Dialing Parameters To select Dialing Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 2 Ta b l e 6 2 Parameter Value Range (Default)Description/Function Number of Digit to Access Outside Line0-8 digits (1)Specifies the number of digits necessary to access an outside line. Example: If the PBX requires callers to dial 9 to access an outside line, this parameter should be set as 1. This enables the system to recognize that an outgoing call setup sequence is completed once the initial 9 has been dialed (9-123- 4567). The full sequence is therefore: 9 - (outgoing call setup sequence) - 123- 4567. The VPS can discriminate between local and long distance calls and can report outgoing calls and calling times for billing purposes on periodic port usage reports. Call Transfer No-Answer Tim e10-60 sec (20)Specifies the amount of time that the VPS must wait before retrieving the transferred call when there is no answer at the destination extension. Outgoing Call No-Answer Tim e10-90 sec (30)Specifies the amount of time that the VPS must wait before concluding that there is no answer at the outside number called. Pause Time 1-9 sec (2)Specifies the pause time between dialed digits.
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 230SYSTEM ADMINISTRATION Other Parameters - Message Waiting Notification The following parameters are used to control the handling of message notification calls. Outgoing Call Setup SequenceUp to 12 digits con- sisting of 0-9, , #, F, R, S, T, W (T)Specifies the sequence of codes used by the VPS when calling an outside line. Up to 12 digits can be set. The default value is T. T indicates that the system will dial the outside phone number only after detecting a dial tone. Example: 9W = (9) - 1-s wait - dial outside phone number. 9 is the CO line access number. F: Hook Flash R: Ring Back Tone Detection S: Silence Detection T: Dial Tone Detection W: Wait for 1 s 1-9, 0, , # : Dial Codes To select the Message Waiting Parameter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 3 Ta b l e 6 3 Parameter Value Range (Default)Description/Function Outgoing Call PortsPort No. (1, 2, 3, 4)Specifies the port numbers used for the Message Waiting Notification Device feature. The VPS makes outgoing calls using the port specified in this field. At least 1 port must be specified. Note: The value range depends upon the VPS model. TVS75: 1-2, TVS100: 1-4, TVS200: 1-12Table 62 Parameter Value Range (Default)Description/Function