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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 231 Message Waiting Lamp PortsPort No. (1, 2, 3, 4)Specifies the port numbers used for the Message Waiting Notification Lamp feature. The VPS turns on the Message Waiting Lamp of the extension using the port specified in this field. At least 1 port must be specified. Note: The value range depends upon the VPS model. TVS75: 1-2, TVS100: 1-4, TVS200: 1-12 Message Waiting Lamp for Every Message1. No 2. Yes (No)When set to Yes, the VPS will turn on the Message Waiting Lamp of the extension each time a new message is recorded in the mailbox. This will occur even if the Message Waiting Lamp was not turned off from a previous message. When set to No, the VPS will turn on the Message Waiting Lamp for the first message only. The VPS will not illuminate the lamp for subsequent messages until the Subscriber has accessed the VPS to retrieve the messages stored there. This setting is useful when the first attempt is unsuccessful. Max. Digits for Callback No.1-48 digits (20)Specifies the maximum number of digits the caller can enter as a callback number. This number will be displayed on beepers if the Beeper Callback No. Entry Mode is enabled. Callback No. Entry Interdigit Tim e-Out1-10 sec (5)Sets the maximum allowable time between each digit on Beeper Callback No. Entry. If the caller does not enter any digits within the specified time, the VPS will not accept entry of any additional digits. System Callback No.Up to 32 digits (None)Specifies a telephone number displayed on the Subscribers beeper as a callback number when Type is set to Beeper. Note: If Beeper Callback No. Entry Mode is enabled through COS, the callback number entered by the caller will be displayed on the destination beeper instead of the System Callback No. However, if the caller fails to enter a callback number, the System Callback No. will be displayed.Ta b l e 6 3 Parameter Value Range (Default)Description/Function
B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 232SYSTEM ADMINISTRATION Other Parameters - External Message Delivery Parameters Used to control the handling of External Message Delivery calls. To select the External Message Delivery Parameter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 4 Table 64 Parameter Value Range (Default)Description/Function Retry Times 0-9 times (3)Specifies the number of times that an external message delivery call should be attempted when the destination is busy or if there is no answer. Busy Delay 1-60 min. (3)Specifies the length of time in minutes the VPS must wait after a busy condition is received before trying to deliver the message again. No-Answer Delay1-120 min. (60)Specifies the length of time in minutes the VPS is to wait after a no answer condition is received before trying to deliver the message again. Outgoing Call PortsPort No. (1, 2, 3, 4)Specifies the port numbers used for the External Message Delivery feature. Note: The value range depends upon the model. TVS75: 1-2, TVS100: 1-4, TVS200: 1-12 Message Length1-6 min. (3)Specifies the allowable message length of external delivery messages that the Subscriber can record. Max. Messages for Mailboxes1-100 msgs (3)Specifies the maximum number of external delivery messages that can be stored in 1 mailbox at the same time. System External Message Delivery Duration Time 1-9 min. (3)Specifies the maximum telephone connect time allowable for an external message delivery call. Used to prevent excessive telephone charges. Time begins when the destination number answers the call. The VPS terminates the call (after playing a prompt) when the specified length of time has been exceeded. Companys Telephone No.Up to 32 digits This telephone number is announced to the recipient (by the callback message) as the telephone number to be called in order to retrieve the senders message. The VPS plays the callback telephone number to recipients if unable to deliver the message because of an incorrect password.
B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 233 Other Parameters - Call Hold Parameters To select Call Hold Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 5 Ta b l e 6 5 Parameter Value Range (Default)Description/Function Call Hold Mode1. Disable 2. Enable (Enable)If set to Enable, the VPS gives callers the option of either holding for a specific extension or selecting one of several Incomplete Call Handling service options. While on hold, the VPS periodically gives callers the choice to either continue to hold or select one of the Incomplete Call Handling service options. If set to Disable, the VPS immediately offers callers the Incomplete Call Handling service. Call Queuing Announcement Mode1. Disable 2. Enable (Enable)If set to Enable, callers on hold are informed of their current position in the call hold queue. Example: Sorry, 2 other people are waiting to connect. Call Retrieval Announcement Tim ing1-30 sec (2)Specifies the interval between the voice guidance message that asks whether or not calls are to be retrieved during call holding. Example: To continue holding, press 1. Otherwise, press 2. Redialing Cancel Timing1. 15 sec 2. 30 sec 3. 45 sec 4. 60 sec (30)Specifies the interval duration between the voice guidance messages that ask if continuous redials are to be attempted during call holding. Example: To cancel holding, press 2 now. Otherwise, Ill try your party again.
B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 234SYSTEM ADMINISTRATION Other Parameters - Rotary Telephone Service This parameter defines how callers are treated who are calling from rotary telephones (unable to input DTMF signals) or who are unable to properly respond to VPS guidance. Other Parameters - Intercom Paging Parameters Intercom Paging is a PBX feature that makes it possible to page the callers party through telephone speakers. To utilize this feature, the PBX must have the Intercom Paging feature available and the VPS must be properly programmed.To select Rotary Telephone Service, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 6 Table 66 Parameter Value Range (Default)Description/Function Rotary Telephone Call Coverage (Day),(Night)1. G. D. M. 2. Operator Extension (G. D. M.)Defines how the VPS treats calls received from rotary telephones or calls from callers that are unfamiliar with the VPS operation in the Voice Mail Service. Note: G.D.M. = General Delivery Mailbox. To select the Intercom Paging Parameter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 7 Table 67 Parameter Value Range (Default)Description/Function Intercom Paging SequenceUp to 12 digits con- sisting of 0-9, , # and special codes (None)Specifies the intercom paging sequence required by the PBX. It can be programmed using up to 12 of the following 8 letters and 12 dial codes. D: Disconnecting F: Hook Flash R: Ring Back Tone Detection S: Silence Detection T: Dial Tone Detection W: Wait for 1 s X: Pager Dialing A: Answer 1-9, 0, , #: Dial Codes
B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 235 Other Parameters - Fax Management The VPS can be programmed to automatically transfer incoming fax calls to a fax extension. A maximum of 2 fax extensions can be specified as the destination for the Automatic Fax Transfer. If the main fax extension is not available to receive a fax, the VPS will transfer the fax transmission to the alternate fax extension. Release for Intercom PagingUp to 12 digits con- sisting of 0-9, , # and special codes (None)Specifies the intercom paging release code required by the PBX. Up to 12 alphanumeric characters can be set using the same letters and dial codes as specified above. No-Answer Tim e for Intercom Paging1-30 sec (5)When there is no answer, this parameter specifies the length of time (in seconds) the VPS must wait before concluding Intercom Paging. The VPS will return to the caller if the paged party does not respond before this timer expires. Announcement Repeat Cycle1-3 times (1)Specifies the number of times the intercom page will be announced. Example: There is a call for (mailbox owners name). Intercom Paging Retry1-10 times (2)Specifies the number of times paging will be retried when the paging destination is busy or if there is no answer. Note: This setting applies when the subscriber has set only Intercom Paging status to enable in Incomplete Call Handling Status. Paging Code for Group 1-8Up to 12 digits consisting of 0-9, , # for each group (none)Specifies the intercom paging access code required by the PBX. Note: The Intercom Paging Group Number available for each Subscriber is determined on a COS-by-COS basis. To select Fax Management, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 8Ta b l e 6 7 Parameter Value Range (Default)Description/Function
B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS 236SYSTEM ADMINISTRATION Table 68 Parameter Value Range (Default)Description/Function Automatic Transfer of Incoming Fax Call1: Disable 2: Enable (Disable)Used to enable or disable the Automatic Transfer of Incoming Fax Call Service. Note: Auto detection works for only the first 30 s. Main Fax Extension No.2-5 digits (None)Specifies the main fax extension number. Alternate Fax Extension No.2-5 digits (None)Specifies the backup fax extension number used when the main fax extension is busy or if there is no answer within the specified Fax No-Answer Time. When either of these situations occurs, the VPS transfers the fax call to the backup extension. Fax No-Answer Time5-60 sec (10)Specifies the length of time (in seconds) the VPS must wait before taking other action when there is no answer at either fax extension. Note: This timer applies to the fax call that has been transferred to the main or alternate fax extension. Fax Manager Mailbox No.2-5 digits (None)Specifies the Fax Manager Mailbox Number. The VPS will notify the fax manager of the status of fax calls depending upon the settings of the Fax No-Answer Coverage Mode and Fax Notification Mode parameters. Fax No-Answer Coverage Mode1. No 2. Mbx 3. Ext (No)If set to Mbx, the VPS will leave the number of unanswered fax calls in the Fax Managers mailbox. Example: The FAX transfer situation is as follows. One attempt was no answer. 1) If set to Ext, the VPS will call the Fax Managers extension to specify the number of an unanswered fax calls received. 2) The VPS will leave the number of unanswered fax calls in the Fax Managers mailbox. 3) If set to No, the VPS will take no action concerning unanswered fax calls.
B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS SYSTEM ADMINISTRATION 237 Other Parameters - Disconnect Parameter Fax Notification Mode1. No 2. Mbx 3. Ext (No)If set to Mbx, the VPS will leave the number of successfully received fax calls in the Fax Managers mailbox. Example: You have 1 FAX message. 1) If set to Ext, after a fax extension successfully receives a fax call, the VPS will automatically call the Fax Managers extension and play a voice prompt - You have 1 FAXmessage. The VPS will also leave the total number of received fax calls in the Fax Managers mailbox. 2) If set to No, the VPS will not take any action concerning successfully received fax calls. To select the Disconnect Parameter, follow the menu path as shown: System Administration Top Menu - 1 - 5 - 6 - 9 Ta b l e 6 9 Parameter Value Range (Default)Description/Function Maximum Silence Time5-60 sec (10)The VPS will disconnect the call if silence is detected for more than the specified time.Ta b l e 6 8 Parameter Value Range (Default)Description/Function
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 238SYSTEM ADMINISTRATION B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS For System Administration (system setup, mailbox setup, and system diagnosis) an RS-232C terminal must be connected to the serial interface of the VPS. B7.1 RS-232C Parameters System Administration Top Menu - 1 - 6 To the RS-232C Parameter, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 1 Ta b l e 7 0 Parameter Value Range (Default)Description/Function Baud Rate 1. 300 bps 2. 600 bps 3. 1200 bps 4. 2400 bps 5. 4800 bps 6. 9600 bps 7. 19200 bps (9600)Specifies the speed at which the data is transferred (bits per second). Word Bit Length1. 7 bits 2. 8 bits (8)Defines the number of bits in each byte or character. Parity 1. None 2. Odd 3. Even (None)Specifies the parity used for error detection. Stop Bit Length1. 1 bit 2. 2 bits (1)Specifies the number of bits used to signify the end of the byte.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATION 239 B7.2 Port Setting Port Setting Menu Note The port assignment procedure for other ports (TVS75:2, TVS100: 2- 4, TVS200: 2-12) is the same as Port 1. To select Port Setting, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 2 To select the Port Setting Menu for Port 1, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 2 - 1 Ta b l e 7 1 Parameter Value Range (Default)Description/Function Flash Time 1. 100 msec 2. 300 msec 3. 600 msec 4. 900 msec (600)Specifies the length of time the hook switch must be pressed before the PBX will recognize it as a flash hook signal. See the PBX manual to determine the correct value. CPC Signal 1. None 2. 6.5 msec 3. 150 msec 4. 300 msec 5. 450 msec 6. 600 msec (None)Specifies the minimum time necessary to detect an interruption in the CPC (Calling Party Control) signal received from the PBX. The VPS is able to determine that the line has been disconnected when an interruption of the CPC signal has been detected. Disconnect Tim e1-8 sec (2)Specifies the length of time the line is temporarily unavailable after a call has ended. Dial Mode 1. DTMF 2. Pulse 10 pps 3. Pulse 20 pps (DTMF)Specifies the dial mode for DTMF or Pulse. If Pulse is specified, pulse speed (10/20 pps) must be selected. Note: This setting only affects outward dialing from the VPS. The VPS can only receive DTMF signals.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 240SYSTEM ADMINISTRATION B7.3 PBX Interface Parameters Three separate parameters are used to program the VPS for optimal signaling and performance with the PBX. Dialing Parameters These parameters specify how the VPS will initiate and control call transfers, setup outgoing calls, and control message waiting lamps on extensions. The procedure for verifying the correct code sequences for non-Panasonic KX-T series telephone systems is to manually execute the sequences from a single line telephone (SLT) with the PBX.To select PBX Interface Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 To select Dialing Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 1 Ta b l e 7 2 Parameter Value Range (Default)Description/Function PBX Type 1. Other Manufacturers 2. KX-T Series 1. T308 2. T616 3. T1232/TA series 4. T96 5. T336 6. TD816 7. TD 1232 8. TD500 9. TD 308 (TD1232)Specifies the type of PBX connected to the VPS. In the case of a Panasonic KX-T series telephone system, the model number should also be specified. Note: The Dialing Parameters are set automatically to each PBX default value after selecting the PBX type.