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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
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B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATION 241 Ta b l e 7 3 PBX TypeOther Manu- facturersKX-T series T308 T616T1232/ TA seriesT96 T336TD816/1232/ 308TD500 Integration ModeNone None NoneNone None None None *D- PITSNone*D- PITS Inband Inband Inband Inband Inband Inband Operator Transfer SequenceFX FTX FTX FTX FTX FTX FTX FX FTX FX Extension Transfer SequenceFX FTX FTX FTX FTX FTX FTX FX FTX FX Alternate Extension Transfer SequenceFX FTX FTX FTX FTX FTX FTX FX FTX FX Reconnect Sequence on BusyFWW FWW FWW FWW FWW FWW FWW F FWW F Reconnect Sequence on No-AnswerFWW FWW FWW FWW FWW FWW FWW F FWW F Reconnect Sequence on Refuse CallFWW FWW FWW FWW FWW FWW FWW F FWW F Light-On Sequence for Message Waiting LampNone N/A N/A T701X# T#91X T9XT701X — T701X — Light-Off Sequence for Message Waiting LampNone N/A N/A T702X# T#90X T#9X T700X — T700X — Call Waiting SequenceNone N/A N/A 1 N/A N/A 1 1 1 1 Release Sequence for Call WaitingNoneN/AN/AFN/AN/AFFFF * When your KX-TD series telephone system is in DPT Integration mode.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 242SYSTEM ADMINISTRATION N/A: Not available —: Not needed To program the following 10 Parameters on the following page, use the Special Commands and Dial Codes listed below. Up to 12 digits can be set for each parameter. D: Disconnecting F: Hook Flash R: Ring Back Tone Detection S: Silence Detection T: Dial Tone Detection W: Wait for 1 s X: Extension dialing A: Answer 1-9, 0, , #: Dial CodesTable 74 Parameter Value Range (Default)Description/Function Integration Mode1. None 2. Inband 3. D-PITS (D-PITS)Specifies the method of integrating the VPS with the PBX. 1. None - Both PBX and VPS work independently, without accessing information concerning the status of the other. 2. Inband - The PBX sends DTMF tone codes to the VPS to indicate the state of the call (busy, answered, disconnect, etc.). VPS performance is improved with Inband Integration because call state recognition is faster than with standard call progress tone detection. The PBX code for each call state must be set in the Inband Signaling Parameters. If PBX type is set to a KX-T series telephone system, the inband signaling parameters will automatically default to the proper codes. This is available with any of the following Panasonic KX-T series telephone systems: T1232, TA series, T96, T336, TD816, TD1232, TD500, TD308. 3. D-PITS - The VPS communicates with the PBX via the DPT interface. This is available with any of the following Panasonic KX-TD series telephone systems:TD816, TD1232, TD500, TD308.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATION 243 Inband Signaling Parameters These parameters are used if the PBX sends DTMF tones to the VPS to indicate the state of a call (busy, answered, disconnected, etc.). The integration Mode must be set to Inband. If PBX type is set to a KX-T series telephone system, the Inband Signaling Parameters will automatically default to the proper codes.Ta b l e 7 5 Parameter Value Range (Default)Description/Function Operator Transfer Sequence(FX)This sequence is performed by the VPS when transferring calls to the operators extension. Extension Transfer Sequence(FX)This sequence is performed by the VPS when transferring calls to any extension except the operators. Alternate Extension Transfer Sequence(FX)This sequence is performed by the VPS when transferring calls to extensions in the Alternate Extension Group. Reconnect Sequence on Busy(F)If an extension is busy, this sequence allows the VPS to reconnect to the caller. Reconnect Sequence on No-Answer(F)If the extension does not answer, this sequence allows the VPS to reconnect with the caller. Reconnect Sequence on Refuse Call(F)This sequence is performed by the VPS to retrieve a call placed on hold after the extension (in the Call Screening mode) has refused to accept it. Light-On Sequence for Message Waiting Lamp(None)The dialing sequence that the VPS must perform to enable the Message Waiting Lamp at an extension. Light-Off Sequence for Message Waiting Lamp(None)This is the dialing sequence that the VPS must perform to disable the Message Waiting Lamp at an extension. Call Waiting Sequence(1)This sequence is carried out by the VPS when performing call waiting if the extension being called is busy. Release Sequence for Call Waiting(F)This sequence is performed by the VPS to release call waiting.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 244SYSTEM ADMINISTRATION The following parameters can be programmed using 0-9, , #, and A-D. Note Default values in the above table vary depending on the settings of PBX type and Inband Integration (PBX Interface Parameters) . To select Inband Signaling Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 2 Ta b l e 7 6 Parameter Value Range (Default)Description/Function Ringback (1)Indicates Ringback Tone. Sent to the VPS when the extension dialed is ringing. Busy (2)Indicates Busy Tone. Sent to the VPS when the extension dialed is busy. Reorder (3)Indicates Reorder Tone. Sent to the VPS when an invalid extension number is dialed or when inadvertently connected to another VPS. DND (4)Indicates Do Not Disturb Tone. Sent to the VPS if the dialed extension has the Do Not Disturb feature enabled. Answer (5)Sent to the VPS when the called extension answers the call. Forward to VM Ringing (6)Sent to the VPS if the called extension is forwarded to a voice mail port and that voice mail port is available to accept the call. Forward to VM Busy (7)Sent to the VPS if the called extension is forwarded to a voice mail port and that voice mail port is not available to accept the call. Forward to Other Extension(8)Sent to the VPS if the called extension is forwarded to another, non-voice mail extension. Confirmation (9)Sent to the VPS when it successfully dialed a Message Waiting Lamp On or Message Waiting Camp Off Code. Disconnect (#9) Sent to the VPS when the other party goes on-hook.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATION 245 N/A: Not available Digit Translation Table Parameters The Digit Translation Table is used to translate the Follow On ID Signal from the PBX into the proper codes for the VPS. This translation table is only effective for the incoming signal. Digit Translation Table Parameters - Inter-Digit Timeout Table 77 ParameterOther ManufacturersKX-T series T308 T616T1232/ TA seriesT96 T336TD816/ 1232/308TD500 Ringback N/A N/A N/A 1 A1 A1 1 1 Busy N/A N/A N/A 2 B1 B1 2 2 Reorder N/A N/A N/A 3 B2 B2 3 3 DND N/A N/A N/A 4 B3 B3 4 4 Answer N/A N/A N/A 5 A2 A2 5 5 Forward to VM RingingN/A N/A N/A 6 C1 C1 6 6 Forward to VM BusyN/A N/A N/A 7 C2 C2 7 7 Forward to Other ExtensionN/A N/A N/A 8 C3 C3 8 8 Confirmation N/A N/A N/A 9 D1 D1 9 9 Disconnect N/A N/A N/A #9 DD DD #9 #9 To select the Digit Translation Table Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 3 To select Inter - Digit Timeout, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 3 - 1
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 246SYSTEM ADMINISTRATION Digit Translation Table Parameters - Input/Output Table 78 Parameter Value Range (Default)Description/Function Inter-digit Timeout1-4 sec (1seconds)This parameter defines the incoming signal interval (Follow on ID). The Digit Translation Table is translated by a series of signals received within the specified time period. To select Input/Output, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 3 - 2 Table 79 Parameter Value Range (Default)Description/Function Ta b l e 1-8Input digit Up to 8 digits consisting of 0- 9, , #, A-D (None)Do not assign more than 1 code to an incoming signal. If this occurs, the system will take the first assignment. Output digit
SYSTEM MANAGERS GUIDE247 Appendix C SYSTEM MANAGERS GUIDE
C1 ACCESSING THE SYSTEM MANAGERS MAILBOX 248SYSTEM MANAGERS GUIDE C1 ACCESSING THE SYSTEM MANAGERS MAILBOX Three items of information must be known before accessing the System Managers Mailbox— the telephone number connected directly to the Voice Mail Service, the System Managers Mailbox Number and the Password for that mailbox (if assigned). The System Managers Mailbox Number is 99, 999, 9999 or 99999 depending upon the mailbox number length specified in System Programming. The System Managers password is assigned through the System Managers Service. To Access the System Managers Mailbox 1. Dial the extension number connected to the Voice Mail Service. Or Dial any VPS extension number and Press [#] [6] (Service Access Command). 2.Press [ ], then Type the System Managers Mailbox Number (99, 999, 9999 or 99999). 3.Type the Password followed by [#]. The Main Command Menu will be played: Please enter your partys mailbox number. To enter by name, press [#] and [1]. If you are using a rotary telephone, stay on the line. To call the operator, press [0]. Enter your password, followed by [#]. To receive the message, press [1]. To deliver a message, press [2]. To customize your mailbox, press [3]. To check the mailbox distribution, press [4]. For a system report, press [5]. For other features, press [6]. To end this call, press [ ].
C2 SETTING UP MAILBOXES SYSTEM MANAGERS GUIDE 249 C2 SETTING UP MAILBOXES The System Managers primary function is to create mailboxes for new Subscribers and to maintain system organization by deleting unneeded passwords and mailboxes. Creating and Editing a Mailbox The System Manager is able to both create and edit Subscriber mailboxes. Mailboxes can be created or edited by following the steps below. At any step, when editing an assigned mailboxs parameters, change current settings by Pressing [1]. To leave the current setting unchanged, Press [2]. When creating a new mailbox, the following parameters can be set: • Mailbox Number • Subscribers Voiced Name - The VPS allows a maximum of 4 s to record the name. The name must be spoken slowly and clearly. Use the Subscribers last name. • Extension Number • Initial 3 or 4 Letters of the Subscribers Last Name - Only the first 3 or 4 letters of the owners last name are entered. • Class of Service Number - Any COS number (1-62) may be entered. • Interview Mailbox Number - Interview Mailbox Numbers must be different from Subscriber Mailbox Numbers. • All Calls Transfer Mailbox The steps listed below must be followed when creating, changing or deleting any mailbox parameter. 1.Log in to the Main Command Menu. 2.Press [6] for Other Features. 3.Press [1] for Mailbox Setup. 4.Press [1] to Assign or Edit. 5.Type the mailbox number. 6.Press [2] to accept the entry. 7.As each parameter is played: a)Press [1] to enter the new parameter or [2] to leave the parameter unchanged. b)Enter the parameter and Press [1]. c)Confirm the new parameter is correct and Press [2] to accept it.
C2 SETTING UP MAILBOXES 250SYSTEM MANAGERS GUIDE 8.The All Calls Transfer to Mailbox parameter is the last parameter to be entered. When this entry is completed, the prompt at step 4 will appear. Continue assigning or editing other mailboxes by repeating steps 5-7. 9.To return to the Main Command Menu, Press [ ] twice. Deleting a Mailbox When mailboxes are no longer needed, they must be deleted. If the mailbox to be deleted is being used, the action is automatically cancelled and the message Sorry, cannot delete the mailbox now is played. 1.Log in the Main Command Menu. 2.Press [6] for Other Features. 3.Press [1] for Mailbox Setup. 4.Press [2] for Delete. 5.Type the mailbox number. 6.Press [1] to delete the mailbox. Deleting a Mailbox Password When a password is forgotten the password must be deleted by the System Manager before it can be reassigned by the subscriber. 1.Log in the Main Command Menu. 2.Press [6] for Other Features. 3.Press [1] for the Mailbox Setup. 4.Press [3] for reset Password. 5.Type the mailbox number. 6.Press [1] to delete the password.