Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
SYSTEM ADMINISTRATION
201
Ta b l e  4 4  
Parameter Value Range
(Default)Description/Function
Personal Greeting 
Length8-60 sec in
4 sec 
increments
(16)Defines the maximum length of the personal greeting 
message that can be recorded by the Subscriber.
This parameter applies to:
• Personal greeting on No-answer
• Personal greeting on Busy
• Personal greeting for After Hours
New Message 
Retention Time1-30 days
(5)Defines the number of days that an unplayed message will 
remain in the mailbox. Timing begins the day after the 
message is received.
Saved Message 
Retention Time1-30 days
0: Unlimited
(5)Defines the number of days that a played message will 
remain in the mailbox. The timing is refreshed whenever 
the message is played back. If 0: Unlimited is selected, 
the saved message(s) will remain in the mailbox until 
erased by the Subscriber.
Message Length 1-6 min.
(3)Defines the maximum message length.
Mailbox Capacity 
Maximum 
Messages5-100 msgs
(10)Specifies the maximum number of both new and saved 
messages that can be stored in each mailbox.
Mailbox Capacity
Maximum 
Message
Tim e5-100 min.
(10)Specifies the total number of available minutes in each 
mailbox for message storage (both new and saved 
messages).
Message 
Retrieval
Order1. LIFO
2. FIFO
(LIFO)Specifies the order in which messages are retrieved (played 
back for listening).
1. LIFO - Messages retrieved from most to least recent.
2. FIFO - Messages retrieved from least to most recent.
Message 
Scanning with 
Information1. Yes
2. No
(No)If set to Yes, the VPS adds the message senders name, 
recording date, and time to the message during message 
scan. 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
202SYSTEM ADMINISTRATION
Play System
Prompt after
Personal Greeting1. Yes
2. No
(No)If set to Yes, directions for recording a message are given 
to the caller directly after the personal greeting has been 
played.
You can specify System Prompts (English), or User 1/2 
Prompts (foreign languages) if you wish. The system 
prompts are:
[278] 
To end recording, hang up or press 1 for more 
features.
[270] 
To pause and restart recording, press 2.
If you prefer a foreign language, ask the Message Manager 
to record these 2 prompts and then ask the System 
Administrator to enable them for your COS.
Use Call Waiting
on Busy1. Yes
2. No
(No)If set to Yes, the VPS signals the busy extension that 
another call is waiting.
Message Cancel 
for Live Call 
Screening1. Yes
2. No
(Yes)The Live Call Screening feature permits the Subscriber to 
monitor incoming messages as they are being recorded and 
speak to the caller if desired. If the Subscriber chooses to 
speak to the caller, if not disabled by the PBX beforehand, 
the VPS will record the two-way conversation. If set to 
Yes, the VPS will automatically delete this recording.
The two-way conversation may be saved in the mailbox if 
the PBX allows the conversation to be recorded, and if the 
Subscriber presses (1) then (2) before terminating the call. 
If set to No, the recording will be automatically saved.
Note: The Live Call Screening feature is available if DPT 
Voice Mail Integration is activated with a Panasonic KX-
TD series telephone system.
Direct Mailbox
Access1. Yes
2. No
(Yes)If set to Yes, a Subscriber is able to directly enter the 
Subscriber Service. This is accomplished by calling a VPS 
extension directly from the Subscribers extension. The 
Subscriber Service Access Code ( + mailbox number) 
should not be dialed. Password entry may be required if 
specified beforehand.
Note: The Direct Mailbox Access feature is available if 
DPT Voice Mail Integration is activated with a Panasonic 
KX-TD series telephone system.Ta b l e  4 4  
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
SYSTEM ADMINISTRATION
203
Intercom Paging 
Group1-8
(1)Specifies the intercom paging group number available to 
the Subscriber.
Note: The Intercom Paging feature is available if DPT 
Voice Mail Integration is activated with a Panasonic KX-
TD series telephone system.
Prompt Mode 1. SYSTEM
2. USER 1
3. USER 2
(USER 1)Specifies the language used for voice prompts played for 
the Subscriber during a Message Waiting Notification Call 
and Subscriber Service.
Note: If User 1 or User 2 is specified as Prompt Mode but 
not recorded by the Message Manager, the VPS will 
automatically play the factory recorded system prompts in 
English. By default, both User 1 and User 2 prompts are 
not recorded.Ta b l e  4 4  
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
204SYSTEM ADMINISTRATION
COS Nos. 63 & 64 (for Managers)
Only the parameters listed below can be assigned for COS numbers 63 and 64. To access Class of Service Numbers 63 & 64 for Managers, follow the menu path as 
shown:
System Administration Top Menu - 1 - 2 - COS No. (63-64) - 1
Table 45 
Parameter Value Range
(Default)Description/Function
New Message
Retention Time1-30 days
(30)Defines the number of days that an unplayed message can 
remain in the mailbox. The storage period begins the day after 
the message is received.
Saved Message 
Retention Time1-30 days
0: Unlimited
(30)Defines the number of days a played saved message can 
remain in the mailbox. The storage period begins the day after 
the message is last played. If 0: Unlimited is selected, saved 
messages will remain in the mailbox until erased by the 
mailbox owner.
Message 
Length1-6 min.
(6)Defines the maximum message length that can be received.
Mailbox 
Capacity
Maximum
Messages5-100 msgs
(100)Specifies the maximum number of messages (both new and 
saved) that can be stored in a mailbox.
Mailbox
Capacity
Maximum
Message Time5-100 min.
(100)Specifies the maximum amount of message time (both new 
and saved) allowable in a mailbox.
Message
Retrieval Order1. LIFO
2. FIFO
(LIFO)Specifies the order in which messages will be retrieved.
1. LIFO - Messages played from the most to the least recent.
2. FIFO - Messages played from the least to the most recent.
Message
Scanning with
Information1. Yes
2. No
(No)If set to Yes, the system adds the message senders name and 
the recording date and time to the message. 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
SYSTEM ADMINISTRATION
205
Class of Service Setting - Special Feature Authorization
This feature permits Subscribers to utilize the following features on a COS basis.
•
Message Waiting Notification
•
External Message Delivery
•
Auto Forwarding
None of the above features can be programmed when a new mailbox is created. They must all 
be authorized through this procedure.
•
Message Notification for the message manager can only be enabled or disabled using 
this procedure. Other parameters cannot be assigned.
•
If a special feature authorization is set to No, sub-parameters relating to it cannot be 
assigned.
COS Nos. 1-62 (for Subscribers)
To access Class of Service - Special Feature Authorization numbers 1-62 for 
Subscribers, follow the menu path as shown:
System Administration Top Menu - 1 - 2 - COS No. (1-62) - 2
Ta b l e  4 6  
Parameter Value Range
(Default)Description/Function
Authorization 
of Message 
Notification1. Yes
2. No
(No)If set to Yes, Subscribers are able to utilize the Message 
Waiting Notification feature. The sub-parameters to be set 
include Beeper Callback No. Entry Mode, MWL Notification for 
Unreceived Message and Device Notification for Unreceived 
Message.
Note: This parameter in COS No. 1 is set to Yes when the 
Quick Setup procedure is used to create Subscriber mailboxes. 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
206SYSTEM ADMINISTRATION
Beeper 
Callback
No. Entry Mode
1. Caller
Select
2. Without
3. Before
4. After
5. Disable
(Disable)Permits Subscribers to use the Callback Number Entry feature.
Caller 
Select:After recording a message, callers are asked if they 
would like to enter a callback number.
Without: Without recording a message, the caller is asked to 
enter the callback number.
Before: Before recording a message, the system asks the caller 
to enter the callback number.
After: After recording a message, the system asks the caller 
to enter the callback mumber.
Disable: Disables the Callback Number Entry feature.
Note: To utilize this feature, the callback number entry code must 
be included in the Subscribers beeper number. When Disable 
is selected or if the caller does not enter a callback number, 
System Callback No. (See Table 64.) is displayed on the 
beepers display.
MWL
Notification for
Unreceived
Message
1. Yes
2. No
(Yes)The message waiting lamp will be illuminated when this 
parameter has been set to Yes and when unplayed messages 
remain after the Subscriber has accessed the mailbox for 
Subscriber service.
Device 
Notification for 
Unreceived 
Message
1. Yes
2. No
(No)When this parameter has been set to Yes and when unplayed 
messages remain, the system calls the appropriate device in 
numerical order until all unplayed messages are received.
Authorization 
of External 
Message 
Delivery1. Yes
2. No
(No)When set to Yes, Subscribers are able to utilize the External 
Message Delivery feature.
Prompt Mode
1. System
2. User 1
3. User 2
4. Selective
(User 1)Specifies the language to be used for voice prompts.
Authorization 
of Auto 
Forwarding1. Yes
2. No
(No)When set to Yes, messages that have not been accessed for a 
specific length of time are forwarded automatically to another 
mailbox. The sub-parameters to be set for this feature include 
Mailbox Number, Delay Time, and Forwarding Mode.Table 46 
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
SYSTEM ADMINISTRATION
207
Mailbox 
Number
2-5 digits
(None)Specifies the mailbox where forwarded messages are to be sent.
Note: System Group Distribution List numbers, and mailbox 
numbers for System Manager and Message Manager cannot be 
used for this parameter.
Delay Time
(Hr.) (Min)
00:05 to 99:59
(00:30)Specifies the length of time in hours and minutes that the system 
must wait before forwarding messages that have not been 
retrieved. The maximum delay time is 99 h, 59 min.
Note: The delay time must be less than the New Message 
Retention Time, or else messages will be deleted before being 
forwarded.
Forwarding 
Mode
1. Copy
2. Move
(Move)Specifies if forwarded messages are to be retained in the original 
mailbox. When set to Copy, a copy of the message is retained 
in the original mailbox after forwarding. When set to Move, 
messages are forwarded to the receiving mailbox and are not 
retained at the original location.Ta b l e  4 6  
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
208SYSTEM ADMINISTRATION
COS No. 63 (for Message Manager)
Class of Service Number 63 is available only to the Message Manager. Authorization of 
Message Notification is enabled/disabled through this procedure. External Message 
Delivery and Auto Forwarding cannot be assigned.
Class of Service Number 63
To access Class of Service - Special Feature Authorization  Number 63 for the 
Message Manager, follow the menu path as shown:
System Administration Top Menu - 1 - 2 - COS No. (63) — 2
Ta b l e  4 7  
Parameter Value Range
(Default)Description/Function
Authorization 
of Message 
Notification1. Yes
2. No
(Yes)When set to Yes, the Message Manager is able to utilize the 
Message Waiting Notification feature. The sub-parameters to be 
set include Beeper Callback No. Entry Mode, MWL 
Notification for Unreceived Message, and Device Notification 
for Unreceived Message.
Beeper 
Callback
No. Entry Mode
1. Select
2. Without
3. Before
4. After
5. Disable
(Disable)Permits the Message Manager to use the Callback Number 
Entry feature.
Select: After recording a message, the caller is asked if the 
message is urgent. If urgent, the caller is asked to 
enter the callback number.
Without: Without recording a message, the caller is asked to 
enter the callback number.
Before: Before recording a message, the system asks the 
caller to enter the callback number.
After: After recording a message, the system asks the caller 
to enter the callback number.
Disable: Disables the Callback Number Entry feature.
Note: To utilize this feature, the callback number entry code 
must be included with the managers beeper number. When 
Disable is selected or if the caller does not enter a callback 
number, System Callback No. (See Table 46.) is displayed on 
the beepers display.
MWL
Notification for 
Unreceived 
Message
1. Yes
2. No
(Yes)The message waiting lamp is illuminated when this parameter 
has been set to Yes and when unplayed messages remain after 
the Message Manager has accessed the mailbox. 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
SYSTEM ADMINISTRATION
209
COS No. 64 (for System Manager)
Class of Service Number 64 is available only to the System Manager. Authorization settings 
cannot be assigned. Device
Notification for 
Unreceived 
Message
1. Yes
2. No
(No)The system calls the appropriate device when this parameter has 
been set to Yes and when unplayed messages remain after the 
Message Manager has accessed the mailbox.Table 47 
Parameter Value Range
(Default)Description/Function 
						

							B4 SYSTEM ADMINISTRATION - PORT SERVICE
210SYSTEM ADMINISTRATION
B4 SYSTEM ADMINISTRATION - PORT 
SERVICE
One of 4 incoming call services can be assigned to each VPS port: Voice Mail, Automated 
Attendant, Interview Service, or Custom Service.
Generally speaking, assigning Interview Service to a port should be avoided, See 5.2.9 
Interview Service.
The Port Assignment menu allows the company greeting number, prompt mode, and delayed 
answer time to be programmed.
B4.1 Port Assignment
Port 1 - Day Mode
To access the Port Service Menu, follow the menu path as shown:
System Administration Top Menu - 1 - 3
To select the day or night mode for the selected port, follow the menu path as shown:
System Administration Top Menu - 1 - 3 - 1 (TVS75/100)
System Administration Top Menu - 1 - 3 - Port No. (1-12) (TVS200)
To select the Day Mode Features for Port 1, follow the menu path as shown:
System Administration Top Menu - 1 - 3 - 1 - 1 (TVS75/100)
System Administration Top Menu - 1 - 3 - Port No. (1) - 1 (TVS200)
Ta b l e  4 8  
Parameter Value Range
(Default)Description/Function
Company
Greeting No.1-32
(None)Specifies which Company Greeting will be used to greet 
callers to this port.
Incoming Call 
Service1. Voice Mail
2. Auto. Attn.
3. Interview
4. Custom
(Auto. Attn.)Specifies which incoming call service will be used at this port.
Note: When Interview Service is selected, a Subscriber 
Interview Mailbox must also be specified. When Custom 
Service is specified, one of the 100 (1-100) Custom Service 
numbers should also be specified