Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

							A1 SYSTEM FEATURES
SYSTEM FEATURES
181
Message  Transfer allows the subscriber to transfer messages to 
other mailboxes after playing. The 
subscriber can also add a personal comment 
at the beginning of the transferred message 
if desired.
One or more individual mailboxes can be 
specified for message transfer. Messages 
can also be transferred using either the 
System or Personal Group Distribution 
Lists.• See Transferring Messages in 
D2 MANAGING THE 
GENERAL DELIVERY 
MAILBOX.
• See Message Transfer in 
Glossary. 
• See 2.3 Message Transfer in 
Subscribers Guide.
Message Waiting 
Notification - 
Deviceautomatically notifies the subscriber that a 
new message has been received. Calling 
either a specified telephone or beeper 
number makes notification. The message is 
automatically played when a telephone 
number is called and answered. When a 
beeper is called, the subscriber must call and 
access the message from the mailbox. 
Notification can be scheduled either on or 
off for a maximum of 2 times during any
24 h period.
The subscriber can program a maximum of 
3 telephones or beepers in sequence. The 
VPS will recall the number or number 
sequence for up to 9 times until answered.
Notification is terminated when the 
subscriber has received the message, when 
the last number has been called 9 times, and 
at the completion of the programmed time 
period.• See Message Waiting 
Notification from an SLT in 
3.1.4 PBX Requirements for 
Integration.
• See Authorization of Message 
Notification in Table 47 and 48 
in B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See Other Parameters - Message 
Waiting Notification in 
B6.6 Other Parameters.
• See D3 SETTING UP 
MESSAGE WAITING 
NOTIFICATION.
• See Message Waiting 
Notification in Glossary.
• See 4.8 Message Waiting 
Notification in Subscribers 
Guide. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
182SYSTEM FEATURES
Message Waiting 
Notification - 
Lampautomatically illuminates the message 
waiting lamp on the subscribers telephone 
when there are unplayed messages waiting 
in the mailbox.• See Message Waiting 
Notification from an SLT in 
3.1.4 PBX Requirements for 
Integration.
• See 7.2.13 Message Waiting 
Lamp Retry Times (MWL).
• See MWL Notification for 
Unreceived Message in Table 
47 and 48 in B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See Other Parameters - Message 
Waiting Notification in 
B6.6 Other Parameters.
• See D3 SETTING UP 
MESSAGE WAITING 
NOTIFICATION.
• See Message Waiting Lamp in 
Glossary.
• See 4.8 Message Waiting 
Notification in Subscribers 
Guide.
Multilingual 
Servicepermits up to 3 languages to be used for 
prompt options. If the Selective mode is 
selected, callers are able to choose their 
desired language.• See Incoming Call Service 
Prompt in Table 27 in 
5.3.1 Port Service Menu.
• See Recording Messages and 
Recording User Prompts in 
D6 RECORDING COMPANY 
MESSAGES.
• See Multilingual Selection 
Menu in Glossary. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
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183
No-Answer 
Coverage Modespecifies how calls are answered on 
Operator 1, 2 or 3 when they are not 
answered within the specified Operator 
No-Answer Time. These options include:
Caller Select
*1 - caller may leave a message 
or call another extension.
Leave Message
*1 - caller may leave a 
message in Operators mailbox.
Disconnect Message
*1 - caller is 
disconnected from the VPS after hearing 

Thank you for calling.
Next Operator
*2 - caller is transferred to the 
next operator (Operator 2 or 3) extension.
*1: Assignable for Operator 1, 2 and 3
*2: Assignable for Operator 1 and 2• See No-Answer Coverage 
Mode in Table 28 in 
5.4.3 Operator Parameters.
• See No-Answer Coverage 
Mode in Table 51, 52 and 53 in 
B5.1 Automated Attendant 
Parameters.
Operator Service permits callers to request a live operator by 
pressing 0 on the telephone keypad. Up to 
3 operators can be specified to receive calls 
in both the day and night modes.• See 5.4.3 Operator Parameters.
• See Operators Parameters in 
B5.1 Automated Attendant 
Parameters.
• See Operators Extensions in 
D4 CUSTOMIZING THE 
MESSAGE MANAGERS 
MAILBOX.
PBX  Integration allows the VPS and PBX to work together as 
an integrated unit. Two integration options 
are available — Inband Integration and DPT 
Integration.• See 2.5 CONNECTIONS - 
KX-TVS75/100, 
2.6 CONNECTIONS - KX-
TVS200.
• See 3 INTEGRATING THE VPS 
WITH PANASONIC KX-T 
PHONE SYSTEMS.
• See 4 INTEGRATING THE VPS 
WITH THE PANASONIC KX-
TD DIGITAL PBX. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
184SYSTEM FEATURES
Personal Greetings permit the subscriber to record a personal 
message greeting when unavailable to 
answer the call during business hours, when 
the line is busy, and after hours.• See 6.2.1 Recording Personal 
Greetings.
• See Personal Greeting Length 
in Table 45 in B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
• See Personal Greetings in 
Glossary.
• See 1.2 Recording Personal 
Greetings in Subscribers Guide.
Play System 
Prompt After 
Personal Greetingallows the Guidance for Recording 
message to be played for the caller after the 
Personal Greeting. The Guidance for 
Recording message instructs the caller in 
how to terminate the call, access more 
features, and re-record the message.• See Play System Prompt after 
Personal Greeting in Table 45 in 
B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
Port Service allows call services to be assigned to each 
port.
The incoming call service determines which 
service is used when answering incoming 
calls. These services include: Voice Mail 
Service, Automated Attendant Service, 
Interview Service and Custom Service.• See 5.2 PORT SETTING 
OPTIONS.
• See B4 SYSTEM 
ADMINISTRATION - PORT 
SERVICE.
Private Message allows a subscriber to mark an outgoing 
message as Private to prevent its transfer 
to other mailboxes.• See Delivering Messages to 
Specified Mailboxes in 
C6 DELIVERING 
MESSAGES.
• See Private Message in 
Glossary.
• See 3.1 Delivering Messages to 
Other Subscribers in Subscribers 
Guide. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
SYSTEM FEATURES
185
Receive  Message allows subscribers to access messages left in 
their mailboxes. Three options are available 
to subscribers.
Reply to Message Sender - permits 
subscribers to reply to the message sender 
without specifying the extension.
Message Transfer - permits subscribers to 
transfer their messages to other mailboxes.
Message Scan - permits subscribers to 
listen to the first 4 s of each message.• See Message Transfer and 
Message Scan in this Table.
• See 2.1 Receiving Messages in 
Subscribers Guide.
• See 2.2 Replying to Messages in 
Subscribers Guide.
Rotary Telephone 
Serviceprovides guidance to callers using rotary 
telephone systems or when several seconds 
pass without anything being entered by the 
caller.• See Other Parameters - Rotary 
Telephone Service in 
B6.6 Other Parameters.
• See Rotary Telephone in 
Glossary.
Service Access 
Commandsallow the caller to directly access several 
standard features.
(0) to repeat the Help Menu or call the 
operator
( ) to return to previous menu
(#) (1) to dial by name
(#) (3) Department Dialing
(#) (6) Voice Mail Service
(#) (7) to restart (Subscribers main 
command)
(#) (8) to call transfer
(#) (9) to exit the menu• See 5.2.6 Voice Mail.
• See 5.2.10 Automated 
Attendant.
• See 1.5 Service Access 
Commands in Subscribers 
Guide.
Special Feature 
Authorizationpermits subscribers to use the following 
special features: Message Waiting 
Notification, External Message Delivery, 
and Auto Forwarding.• See Authorization of Message 
Notification in Table 47 and 48, 
Authorization of External 
Message Delivery and 
Authorization of Auto 
Forwarding in Table 47 in 
B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
186SYSTEM FEATURES
System Clock allows the correct setting of the date and 
time to be made for proper system 
operation.• See 7.2.4 Set Time (TIME).
• See C4 SETTING THE 
SYSTEM CLOCK.
• See D5 SETTING THE 
SYSTEM CLOCK.
System Reports Eight system reports are available to the 
System Administrator and System Manager, 
monitor VPS operating status. These reports 
include: Mailbox Assignments, COS 
Assignments, System Service Report, Call 
Account Report, Port Usage Report, Disk 
Usage Report, Mailbox Usage Report, and 
the Fax Call Report.• See 7.3 SYSTEM REPORTS.
• See C5 CHECKING SYSTEM 
USAGE (SYSTEM REPORTS).
• See System Report in 
Glossary.
Two-Way 
Recording (DPT 
Only)permits a subscriber to record two-way 
conversations into his/her mailbox.• See 4.1.1 Why Digital 
Integration is Important.
• See 4.3.9 Two-Way Recording 
into Mailbox, 4.3.10 Two-Way 
Recording Button Assignment.
• See Two-Way Recording in 
Glossary.
Two-Way Transfer
(DPT Only)permits subscribers to record two-way 
conversations into another persons mailbox.• See 4.3.11 Two-Way Transfer 
into Mailbox, 4.3.12 Two-Way 
Transfer Button Assignment.
• See Two-Way Transfer in 
Glossary.
Utility Commands allow the system administrator to access 
critical system functions.• See 7.2 UTILITY 
COMMANDS.
Voice Mail Service permits a caller/non-subscriber to leave a 
message in any mailbox.• See 5.2.6 Voice Mail.
• See B4 SYSTEM 
ADMINISTRATION - PORT 
SERVICE.
• See Voice Mail in Glossary. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
SYSTEM FEATURES
187
Voice Prompts are announcements that instruct the caller.
There are 3 kinds of voice prompts:
a)System Prompts (recorded at the 
factory in English),
b)User 1 Prompts (foreign language No. 
1), and
c)User 2 Prompts (foreign language No. 
2).• See 6.1.5 Customizing User 
Prompts (Enter [#6*998,5,6]).
• See Prompt Mode in Table 45 
and 47 in B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See B6.5 Prompt Setting.
• See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
• See Recording User Prompt in 
D6 RECORDING COMPANY 
MESSAGES.
• See Voice Prompt in Glossary. Table 38 
FEATURE DESCRIPTION REFERENCE 
						

							A1 SYSTEM FEATURES
188SYSTEM FEATURES 
						

							SYSTEM ADMINISTRATION189
Appendix B
SYSTEM ADMINISTRATION 
						

							B1 SYSTEM NAVIGATION
190SYSTEM ADMINISTRATION
B1 SYSTEM NAVIGATION
System Administration, which includes the setting and changing of system parameters, is 
performed using either a VT100 or compatible terminal or other RS-232C terminals (ASCII 
Terminals). This can be a personal computer with emulation software.
Keyboard Use
VT100 or Compatible Terminals
When using a VT100 or compatible terminal, options can be chosen on screen menus by 
performing either of the following steps:
•
Move the cursor to the desired listed option and Press RETURN
.
•Type
 
the number of the option desired and Press RETURN
.
Other RS-232C Terminals (ASCII Terminals)
When using RS-232C Terminals, menu options are chosen by 
Typing the number of the option 
desired and 
Pressing RETURN.Ta b l e  3 9  
KEY FUNCTIONS
Moves the cursor up one line.
Moves the cursor down one line.
Moves the cursor to the right.
Moves the cursor to the left.
(1) - (9)
Typing any number 1 through 9 will select the 
corresponding option for that number.
(RETURN)
Also the ENTER key. Selects the number 
entered.
(\)
Exits the current screen and returns to the 
previous step within the menu.
(Back space)
Used to correct any mis-typed entry.