Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

							D7 LIST OF MODIFIABLE PROMPTS
MESSAGE MANAGERS GUIDE
301
External Message Delivery
Message Waiting Notification
Interview Mailbox Management
Fax ManagementTable 87 
[449] External delivery message scheduled for 
(name)[334] This message is from (name)
[450] on (date) [335] of (company name)
[248] at (time) [464] External delivery message for (name)
[451] External delivery message will be sent to 
(name)[465] was erased
[452] right away [466] because message retention time expired
[472] Message to (name) [475] Ill redial (number)
[473] being delivered now [476] more times
Table 88 
[335] Please enter your callback number [355] Please enter your callback number
[356] You can enter up to (number) [356] You can enter up to (number)
[357] digits [357] digits
[358] When you are finished hang up, stay on 
the line to confirm or change your 
number
[377] This call is for (name)
[378] from (name)
Table 89 
[492] Answer length is (number)
[255] seconds
Table 90 
[258] You have (number) [611] Transferred (number)
[608] FAX messages [612] times 
						

							D7 LIST OF MODIFIABLE PROMPTS
302MESSAGE MANAGERS GUIDE 
						

							Glossary303
Glossary
Alternate Extension Group
If you have extensions (for example, modems) that require a special transfer sequence 
(Alternate Extension Transfer Sequence) put them into this group and then set the transfer 
sequence.
Auto Configuration
(Available with DPT Integration only.) The VPS can automatically draw information from 
the KX-TD816, the KX-TD1232, the KX-TD500 or the KX-TD308. This saves time in the 
initial setup.
Auto Forwarding
Allows unretrieved messages to be copied or forwarded to another mailbox.
Automated Attendant
An electronic operator capable of transferring a caller to an extension.
Call Blocking
Connects the caller to the Incomplete Call Handling Service without ringing the 
subscribers extension.
Call Duration
The maximum time allowed for an external message that is to be delivered by the VPS, 
specified by the subscriber.
Call Screening
Allows subscribers to screen calls; the caller hears the message: Please state your name. 
The VPS records the callers name, then puts the caller on hold to play the name for the 
subscriber who decides whether to take the call or not. 
Call Transfer
Transfers a call to the requested destination or to an alternative extension.
Called Party ID
(Sometimes referred to as Follow-On ID) Allows the VPS to dial extra digits to bring the 
caller directly to a specified mailbox, rather than to the General Delivery Mailbox. 
						

							304Glossary
Circular Hunting
A search of all extensions in a hunt group to find an open line. For example, if a hunt group 
includes 241, 242, 243 and 244, and 243 is busy, the system goes to 244, 241, then 242 until 
it finds a free extension.
Company Greeting
A short greeting that is played prior to the Custom Service Greeting: Thank you for calling 
(
Your Company Name).
Company Greeting Mode
Determines which greeting is played (day, night, or holiday).
Covering Extension
This can be a destination for Incomplete Call Handling Service. Also, it can be accessed by 
pressing zero during the playing of a Personal Greeting.
Custom Service Setting
Allows one-touch access to extensions, other custom service groups, ring groups, mail 
boxes, etc. A greeting can be recorded for each of the 100 menus to give verbal directions 
to the non-subscriber. 
Default Setting
A parameter, which was defined for the system at the factory and can be changed through 
system programming; i.e. the System Administrator or the System Manager.
Delayed Ringing
There are 2 kinds of delayed ringing applications:
(1) The VPS is used as the no-answer destination for the Intercept Routing feature of your 
PBX.
(2) DIL 1:N (CO line to several extensions) terminates on telephones and VPS ports. To 
give the telephone users a chance to answer calls, the VPS lines should be programmed for 
delayed ringing. Otherwise, the VPS will answer the calls immediately.
Delivery Time
The time specified by the subscriber for the VPS to deliver a prerecorded message.
Department Dialing
A number (1 - 9) assigned to transfer an outside caller to a specific extension. 
						

							Glossary305
Direct Mailbox Access
(Available with DPT Integration only.) A subscriber can enter his mailbox directly when he 
calls the VPS from his extension. He does not have to enter any special codes. But his 
password, if established, must be entered.
DPT Integration
Digital integration between the KX-TD816, the KX-TD1232, the KX-TD500 or the KX-
TD308 and the VPS. 
Requires upgraded software in the telephone switch.
DTMF
(Dual Tone Multi Frequency) Commonly referred to as touch-tone.
External Call Forwarding 
(Available on the KX-TA624, the KX-TD816, the KX-TD1232, the KX-TD500 and the 
KX-TD308)
Forwards calls to an extension that has call forwarding activated to an outside phone.
External Delivery Message
A message intended for automatic delivery to a party outside of the company.
External Message Delivery List
Allows the subscriber to create 2 lists to deliver messages to outside parties. Each list can 
have 8 destinations.
External Message Delivery Redial
Allows the subscriber, when making an external delivery, to instruct the VPS to make a 
maximum of 9 retries when the line is busy or when there is no answer.
Fast Forward
Puts the user 4s ahead in the current message.
Floating Extn. Number
See Logical Extension. 
Follow-On ID
See Called Party ID. 
						

							306Glossary
General Delivery Mailbox
When the caller does not dial anything (either because he does not want to or he is using a 
rotary telephone), he can be sent to the General Delivery Mailbox.
Periodically (daily is best), the Message Manager should transfer the contents of the 
General Delivery Mailbox to the appropriate destinations.
HELP
One of the utility commands. It lists all utility commands with a brief description of each.
Immediate Reply
Allows the message receiver to reply to a message without specifying the extension number 
of the sender.
Inband Signaling
The Follow-On ID (or Caller ID) that integrates the VPS and the telephone switch. Uses 
intercom paths to light message wait light. Does not give high end features such as: 
Intercom Paging, Two-Way Recording, Live Call Screening, etc.
Incomplete Call Handling Service
Calls are considered incomplete when there is no answer or if the line is busy. The 
Incomplete Call Handling Service can be set for 6 options:
(1) to record a message from the caller,
(2) transfer the caller to a covering extension,
(3) page the mailbox owner via the PBX,
(4) notify the mailbox owner via beeper,
(5) transfer the caller to the operator, or
(6) let the caller try another extension.
Integration
Required between the VPS and the telephone switch. See Inband signaling and DPT 
Integration. 
Intercept Routing No Answer
When a call is not answered, it can be transferred to another extension, or to the VPS.
(This is a PBX feature.)
Intercom Paging
(Available with DPT Integration only.) Allows up to 8 different paging groups. An outside 
party can reach a subscriber who is away from his/her telephone using either internal or 
external page groups. 
						

							Glossary307
Interview Service
A special type of subscriber mailbox enabling the subscriber to record up to 10 questions. 
After the answers are recorded the Message Waiting Lamp is turned on at the subscriber 
telephone. (Good for claims departments, order desks, job applications, etc.)
Keypad
All touch-tone keys on the telephone.
LCD
Liquid crystal display
Live Call Screening
(Available with DPT Integration only.) The proprietary telephone works like an answering 
machine. The subscriber can hear the caller through the speakerphone while the message is 
being recorded.
LOAD
One of utility commands. It is used to load new or saved data to the VPS from a personal 
computer.
Logical Extension
(Sometimes referred to as Floating Extension Number or Virtual Extension) Doesnt go to 
an actual telephone extension; used for paging devices, mailboxes without telephones, 
amplifiers connected to paging ports, etc.
Mailbox Capacity (messages)
The number of messages that can be recorded in a subscribers mailbox; should be set 
between 5 and 100 messages by the System Administrator or the System Manager.
Mailbox Capacity (recording time)
The total amount of time for messages in a subscribers mailbox; should be set between 5 
and 100 min by the System Administrator or the System Manager.
Mailbox Extension
Normally the same number as the telephone extension number.
Mailbox Management
Allows a subscriber to alter the setting for personal mailboxes. 
						

							308Glossary
Menu
A list of choices from which the user can select by using the telephone keypad or the keys 
from a personal computer. 
Message Manager
(Mailbox 998) The person who takes care of the general delivery messages, records 
company greetings, custom service greetings and changes the original voice prompts.
He has limited system programming capabilities.
Message Retention Time
The amount of time the system will store a message before deleting the message.
Message Retrieval Order
The order in which the subscriber retrieves messages: Last In First Out (LIFO) or First In 
First Out (FIFO).
Message Transfer
Allows a subscriber to reroute a message to another mailbox unless the message was 
marked private. Additional comments can be added to this message. 
Message Waiting Lamp
Light on proprietary telephones that lights when there are messages in the mailbox.
Message Waiting Notification
The VPS can notify subscribers and the Message Manager when they have received 
messages (if authorized by the System Administrator or the System Manager).
Notification methods are:
(1) by Message Waiting Lamp, or
(2) by external telephone, or
(3) by beeper.
Multilingual Selection Menu
This menu is recorded by the Message Manager and allows callers to choose the language 
they want (System, User 1 or User 2 prompts) when they call the VPS.
Non-Subscriber
A caller to the VPS who does not own a mailbox. 
Notification Method
(See Message Waiting Notification.) 
						

							Glossary309
Operator
Up to 3 destinations can be assigned as operators. This is the extension that receives calls 
when the calling party is on a rotary phone or dials [0].
Owners Name
After a subscriber records his name, his name will be announced during transfers, Intercom 
Paging, and confirmation of Dialing by Name. Independent of this recording is registration 
of name by System Administrator. This allows callers to dial parties by name (Dialing by 
Name) rather than by number. For example, a caller can dial S-M-I-T (Smith) rather than 
Smiths mailbox number, which can be hard to remember.
Password
A number chosen by a subscriber or a manager to protect access to the mailbox.
Personal Greetings
A subscriber can personalize his mailbox to greet callers. There are 3 kinds of Personal 
Greetings:
(1) No Answer Greeting
(2) Busy Signal Greeting
(3) After Hours Greeting
Personal Group Distribution List 
Each subscriber can have 4 distribution lists containing up to 20 mailboxes in each list. Used 
to send the same message to a variety of people.
Port
The point of connection between the telephone switch and the VPS
Pound Sign
The [#] key on the telephone keypad
Private Message
A message, which is delivered to a specific mailbox, cannot be forwarded.
Prompt
A prerecorded list of options or a guidance message played to the user. The English system 
prompts are prerecorded at the factory and can be changed. Up to 2 other languages can be 
recorded as user prompts.
Review
Plays back a message. 
						

							310Glossary
Rewind
Replays the last 4 s of a message.
Rotary Telephone
A telephone capable of pulse dial only. Callers using a rotary telephone will be 
automatically forwarded to the operator or the general delivery mailbox.
SAVE
One of the utility commands. It is used to save VPS data to a personal computer.
Scanning Messages
Allows the subscriber to listen to only the first 4 s of each message. Another method is to 
use the digit [2] while listening to a message; this advises the VPS to skip to the next 
message.
Station Programming
Programming via the proprietary telephone
Subscriber
A person who has an assigned mailbox.
System Administration
System programming from a personal computer.
System Administrator
Unlike the Message Manager and the System Manager, the System Administrator has full 
system programming capability. He uses a computer connected to the RS-232C port of the 
VPS.
System Group Distribution List
The system can maintain an internal list of twenty mailbox groups. Each group can hold 
twenty mailboxes. Each group is referenced by an System Group Distribution List number 
and is assigned via System Administration. A recording into System Group Distribution 
List number will go into the mailboxes of all members of that group.
System Manager
(Mailbox 999) The person who can perform very basic and limited system programming 
using a telephone. He can create/delete mailboxes; clear subscriber passwords when they 
are forgotten; set Class of Service parameters; set the system clock; and generate System 
Reports.