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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
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4.3 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX 91 1.Enter Station Programming: a. With the phone on-hook, Press the PROGRAM button. b. Dial [ 99]. (Display changes to PITS-PGM Mode.) 2.Press the code for the mode you want this phone to have. Hands-Free = 71 Private = 72 Screen output: Hands-Free or Private 3.Press STORE. 4.Exit the program mode by Pressing the PROGRAM button. 5.Repeat these steps at each telephone. A single-line telephone that is connected to the same extension as a proprietary telephone can also be used to monitor an incoming message. Be sure that Live Call Screening on the connected proprietary telephone has been activated. This feature is useful when you are using a cordless telephone. The handset sounds an alert tone to let you know that a message is being recorded. To intercept the call, flash the hook. 4.3.4 Live Call Screening Button Assignment For the Live Call Screening feature to work at an extension, the extension must have an LCS button on it and the button must be lit at the time of the message. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure below to assign an LCS button on an extension. (This is a station level program and should be done at each individual phone.) 1.Enter Station Programming: a. With the phone on-hook, Press the PROGRAM button. b. Dial [ 99]. (Display changes to PITS-PGM Mode.) 2.Press the desired FLEXIBLE ( CO or DSS/BLF) button you want to assign as the LCS button. 3.Press [92]. Screen output: LCS 4.Press STORE. 5.Repeat these steps at each telephone. 6.To exit the Station Programming mode, Press the PROGRAM button or lift the handset. 7.Repeat these steps for each telephone. Conditions: None Conditions: This button must be assigned and lit for LCS to operate. To light this, press the button and Press the LCS password (see Password Assignment).
4.3 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 92INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX 4.3.5 Live Call Screening Cancel Button Assignment This button assignment allows you to assign a Flexible (CO, DSS) button as a Live Call Screening Cancel button. (Before setting, be sure that you are in the Station Programming mode; Press [PROGRAM 99]). 1.Press the Flexible (CO, DSS) button that you wish to assign as a Live Call Screening Cancel button. 2.Press [93]. Screen output: LCS Cancel 3.Press STORE. The STORE indicator light turns on. The display shows the initial programming mode. 4.To exit the Station Programming mode, Press the PROGRAM button or lift the handset. The Live Call Screening Cancel Button Assignment is optional; Live Call Screening can also be canceled by Pressing the FLASH button. 4.3.6 Live Call Screening Password Assignment To allow the Live Call Screening feature to work at an extension, the extension must have the LCS button lit. To light this button on the phone, press the LCS button, then enter the password. This password prevents others from activating the LCS feature and listening to the messages as they are being left. (It is not necessary to enter Station Programming to activate this feature.) 1.Lift the handset or Press the SP-PHONE button. 2.Press the feature number [799]. 3.Press any password of 3 digits ( [000] - [999]) twice. You will hear a confirmation tone, then a dial tone. Screen output: The three-digit password you entered is displayed. 4.3.7 Live Call Screening Password Cancellation To cancel the password, follow the procedure below. (It is not necessary to enter Station Programming to activate this feature). 1.Lift the handset or Press the SP-PHONE button. 2.Press the feature number [799]. 3.Enter the password of 3 digits ( [000] - [999]). You will hear confirmation tone, then a dial tone. Screen output: Password Cancel
4.3 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX 93 4.3.8 Live Call Screening Password Control This feature allows the Operator 1, 2 and the Manager to cancel the password for LCS at any extension. If a user forgets the pre-programmed password, the Operator 1, 2 and the Manager can cancel the LCS password. 1.Enter Station Programming: a. With the phone on-hook, Press the PROGRAM button. b. Press [99]. (Display changes to PITS-PGM Mode.) 2.Press [03]. Screen output: Ext No? 3.Press the extension number or [ ] key to remove all passwords. 4.Press STORE. 5.To exit the Station Programming mode, Press the PROGRAM button or lift the handset. 4.3.9 Two-Way Recording into Mailbox This feature allows extension users to record conversations into their mailboxes by pressing the Two-Way Recording (TWR) button. 4.3.10 Two-Way Recording Button Assignment For the Two-Way Recording feature to work at an extension, the extension must have a TWR button on it. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure below to assign a TWR button on an extension. (This is a station level program and should be done at each individual phone.) 1.Enter Station programming: a. With the phone on-hook, Press the PROGRAM button. b. Press [99]. (Display changes to PITS-PGM Mode.) 2.Press the FLEXIBLE button ( CO or DSS/BLF) that you want to assign as the TWR button. 3.Press [90]. Screen output: 2 Way-Rec.: 4.Enter a Voice Mail extension number. Screen output: 2 Way-Rec: _ _ _ (_ _ _ = The extension number you entered). 5.Press STORE. 6.To exit the Station Programming mode, Press the PROGRAM button or lift the handset. 7.Repeat these steps for each telephone.
4.3 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 94INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX 4.3.11 Two-Way Transfer into Mailbox This feature allows an extension user to record a conversation into another users mailbox by pressing the Two-Way Transfer (TWT) button followed by the mailbox number. This is commonly used by a person who is taking a detailed message for someone else and wants the message recorded in the mailbox at the same time. 4.3.12 Two-Way Transfer Button Assignment For the Two-Way Transfer feature to work at an extension, the extension must have a TWT button on it. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure below to assign a TWT button on an extension. (This is a station level program and should be done at each individual phone.) 1.Enter Station programming: a. With the phone on-hook, Press the PROGRAM button. b. Press [99]. (Display changes to PITS-PGM Mode.) 2.Press the desired FLEXIBLE ( CO or DSS/BLF) button that you want to assign as the TWT button. 3.Press [91]. Screen output: 2 Way-Trans: 4.Enter a Voice Mail extension number. Screen output: 2 Way-Trans: _ _ _ (_ _ _ = The extension number you entered). 5.Press STORE. 6.To exit the Station Programming mode, Press the PROGRAM button or lift the handset. 7.Repeat these steps for each telephone. Conditions: This button must be a CO or DSS/BLF button to be programmed as a TWR button. When all Voice Mail ports are busy and this key is pressed, the user will hear reorder tone. Conditions: This button must be a CO or DSS/BLF button to be programmed as a TWT button. When all Voice Mail ports are busy and this key is pressed, the user will hear reorder tone.
4.3 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX 95 4.3.13 Voice Mail Transfer Button This feature is used to transfer calls directly to a Voice Mailbox. It can be used with DPT or Inband Signaling. 1.Enter Station Programming. 2.Press unused FLEXIBLE ( CO or DSS/BLF) button. 3.Press [8]. Screen output: VTR. 4.Press Voice Processor Extension. 5.Press STORE.
4.3 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 96INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX
CUSTOMIZING THE SYSTEM97 Section 5 CUSTOMIZING THE SYSTEM
5.1 STARTING UP 98CUSTOMIZING THE SYSTEM 5.1 STARTING UP 5.1.1 Before Programming 1.Determine the customers needs. • Work with the owner, manager, and receptionist to build the Company Greetings, Custom Service Greetings, and Holiday Greetings. • Figure out which ports are to be answered by which greetings. • Check the software level of the telephone switch. 2.Use System Administration and your computer for the startup sequence. 3.After the system is on line, disconnect the CO lines going into the system until the greetings have been completed. 4.Work with the receptionist to record the system greetings. • Its important to spend time training the receptionist. Making sure that the receptionist understands the system and can answer basic questions will save you time in the end. • Show the receptionist how to transfer general delivery messages. 5.1.2 Quick Setup Quick Setup provides a quick way to set the following programming items. Each of these must be initially set to start the VPS operation. • PBX type • Extension numbers of VPS ports • Extension numbers for mailboxes • Creating mailboxes • Port service setting • Password setting • Date and time setting • Activating the Quick Setup Depending on your PBX type, some steps will be skipped as shown below.
5.1 STARTING UP CUSTOMIZING THE SYSTEM 99 5.1.3 Starting the Quick Setup Quick Setup is only available to the VT100 mode. The sequence must be followed through to the end to take effect. If you press \, you will have to start over. Quick setup may be performed again without erasing prior data (for example, when adding a slave system). At the System Administration Top Menu, Type [5] and Press ENTER. Screen output: System Administration Top Menu 5Ta b l e 2 3 PBX Type Required Procedures KX-T308/T616 12345678 KX-T123211D/TA series/ T336/T96 *1 *1Not available in US 1345678 Non-Panasonic System 1 3 4 5 6 7 8 KX-TD816/1232/500/308 1 4 5 6 8 Quick Setup Utility for connection to Panasonic KX-T series telephone system. This utility provides a quick way of programming the Voice Processing System to operate in a standard automated attendant or Voice Mail configuration when connected to a Panasonic KX-T series telephone system. The system will prompt you to enter, modify or confirm settings based upon which PBX type you select. By entering the appropriate information in the following screens, the system sets PBX integration parameters, identifies the extension numbers connected to it, creates default mailboxes, sets its ports to handle callers with automated attendant or voice mail service, sets system passwords and sets the time and date. Finally, it confirms that you want to activate the system based on the information you entered, modified, or confirmed. To proceed, Press ENTER. To exit and cancel Quick Setup now, Press [\].
5.1 STARTING UP 100CUSTOMIZING THE SYSTEM 1.PBX Type a)Press ENTER. Screen output: Note The following steps are explained based on the KX-TVS200. b)Select your PBX type. The required steps are different for some models. Go to the step indicated below for that type. Note DPT Integration with the KX-TD816, KX-TD1232, KX-TD500 or KX-TD308 will be activated automatically by selecting 6. KX-TD816, 7. KX-TD1232, 8. KX- TD500 or 9. KX-TD308.Ta b l e 2 4 1. KX-T308, 2. KX-T616 Go to Step 2. 3. KX-T123211D/KX-TA series, 4. KX-T96, 5. KX-T336, 0. OthersGo to Step 3. 6. KX-TD816, 7. KX-TD1232, 8. KX-TD500, 9. KX-TD308Go to Step 4. Quick Setup - PBX type Please select your PBX type. 1. KX-T308 2. KX-T616 3. KX-T1232/KX-TA series 4. KX-T96 5. KX-T336 6. KX-TD816 7. KX-TD1232 8. KX-TD500 9. KX-TD308 0. OTHERS