Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

							1.3 SYSTEM BASICS
VOICE PROCESSING SYSTEM OVERVIEW
21
•
2 Digital/Analog port expansion cards (KX-TVS102)
No port cards are installed at the factory. These cards must be purchased separately.
KX-TVS102 consists of the following 2 cards:
•
Telephone line interface card
•
Digital processor (DSP) card
The telephone line interface transmits and receives analog and digital signals to and from the 
telephone line. The analog input signal is digitized at a sampling rate of 8kHz to create a 16-
bit digital signal.
The DSP has the following features:
•
Voice Compression and Decompression
•
DTMF Detection
•
DTMF Generation
•
Call Progress Tone Detection
KX-TVS204 consists of a telephone line interface and a DSP. The telephone interface of the 
KX-TVS204 transmits and receives 
ONLY digital signals with a Panasonic KX-TD Digital 
PBX. The DSP has the same features as the KX-TVS102.
CPU Card:
(1/system) Main processing unit for the system; comprised of: central microprocessor, ROM, 
dynamic RAM, system controller, rotary switch, and an RS-232C interface.
EIA Connector:
(RS-232C) Connects an ASCII or VT terminal to the VPS; must be used to program system.
Rotary Switch:
(Check the status of this switch only at start-up.) Provides the following additional functions:
Ta b l e  1  
Position Additional Function
0 Normal setting.
1 Initializes RS-232C parameters.
RS-232 default parameters: 9,600, N, 8, 1
2
*Auto Configuration is automatically completed 
and all ports are set for Automated Attendant 
service.
3
*Auto Configuration is automatically completed 
and all ports are set for Voice Mail service.
4 Reserved 
						

							1.3 SYSTEM BASICS
22VOICE PROCESSING SYSTEM OVERVIEW
* For Panasonic KX-TD series telephone system with DPT Integration.
1.3.3 Which Phone Systems are Compatible?
We recommend integration with the following Panasonic phone systems:
•
Panasonic KX-TD1232
•
Panasonic KX-TD816
•
Panasonic KX-T336
•
Panasonic KX-T123211D, KX-TA Series
•
Panasonic KX-TD500
•
Panasonic KX-TD308
We cannot guarantee adequate integration of the KX-TVS75/100/200 with other PBX 
systems or with Key Systems. If the customer does not have one of the recommended 
Panasonic PBX systems, be sure that the system has the features listed below.
The PBX should have the following features for successful integration:
•
Single line (tip/ring) port circuits (Some PBXs need an OPX card to provide this 
connection.)
•
Station to station DTMF signaling
•
Message Waiting Notification from an SLT (single-line telephone)
•
Screened transfer from an SLT
•
Message Waiting Notification on proprietary (multi-line) sets (message light accessed by 
dialing on/off codes)
If the PBX does not have these features, VPS operation will be limited.
Refer to 3.1.4 PBX Requirements for Integration. You will find the following information 
about each feature listed:
•
Description
•
Limitations of the system without the feature
•
Tests to determine whether the PBX has the feature
VO IC E M AI L
The recommended Panasonic PBX systems have Follow-on ID and Inband Integration. When 
callers are transferred to an extension that is forwarded to Voice Mail, Follow-on ID sends 
callers directly to the mailbox. Without Follow-on ID, the caller would have to re-enter the 5 Initializes the VPS. Clears all messages and data.
6 Test Mode (Hard Disk Drive Read/Write Test)
7-9 ReservedTa b l e  1  
Position Additional Function 
						

							1.3 SYSTEM BASICS
VOICE PROCESSING SYSTEM OVERVIEW
23
mailbox number when connected to the Voice Mail.
DTMF Integration enables the VPS to recognize the current state of the call and improve its 
call handling performance. When enabled, the PBX informs the VPS of the status of the call 
(busy, answered, ringing, etc.) by sending a code with DTMF tones before sending the normal 
call progress tones. For example, when a caller hangs up before making a selection, the PBX 
sends # 9 to the VPS port that answered. This informs the VPS that the caller has hung up. 
Upon receiving these digits, the VPS goes on-hook and is ready to handle another call.
Digital (DPT) Integration is available when the VPS is connected to a Panasonic KX-TD series 
PBX (depending on the software version). This digital integration provides the VPS with more 
information than DTMF integration. This information enables the system to identify the 
extension number of the caller, know where the call is forwarded from and why, and recognize 
what the caller wants to do. Some features are available only with DPT integration (Live Call 
Screening, Two-Way Recording, Two-Way Transfer, Direct Mailbox Access, Intercom Paging, 
Auto Configuration).
1.3.4 Installer Equipment and Software Requirements
The installer 
must have a laptop computer or data terminal equipped with terminal emulation 
software. We suggest you use something like HyperTerminal by HILGRAEVE. The computer 
is used to program the VPS. Terminal emulation software enables the keyboard to be used as a 
data entry device. The data terminal or terminal emulation software must support ASCII or 
VT100 type terminals. It is best to use a VT100 type terminal to program the system.
While both the laptop and data terminal will work, the laptop allows screens to be saved in a 
file throughout the process. It is often helpful to retrieve these files later if technical support is 
needed.
1.3.5 Specifications
Ta b l e  2  
Compression Rate: 32 Kbps
Custom Services: 100
Message Retention: 1 to 30 days or unlimited
Number of Mailboxes: 62 (or 1022) subscriber mailboxes
2 manager mailboxes
Number of Messages per Mailbox: 100 maximum (programmable) 
						

							1.3 SYSTEM BASICS
24VOICE PROCESSING SYSTEM OVERVIEW
1.3.6 VPS Configuration
KX-TVS75/100
•
2 Ports
•
1 Port Card
•
6 h (TVS75) or 18 h (TVS100) of Voice Storage
(non-expandable)
•
62 Subscriber Mailboxes, 2 Manager Mailboxes
KX-TVS200
•
No Ports
•
No Port Card
•
32 h of Voice Storage (non-expandable)
•
1022 Subscriber Mailboxes, 2 Manager Mailboxes
With analog PBXs (e.g., KX-TA624), each port accommodates 1 extension on the PBX. With 
the KX-TD series, the VPS can handle 2 simultaneous calls.
The KX-TVS75 can not be expanded. The KX-TVS100 expands to 4 ports with an additional 
Port card. (See 1.3.8 Expansion Capabilities for the KX-TVS100.)
The KX-TVS200 expands to either 12 ports in D-PITS mode using three (3) KX-TVS204 cards 
or two (2) KX-TVS102 cards and one (1) KX-TVS204 card, or six (6) ports inband using three 
(3) KX-TVS102 cards. (See Card Configuration (D-PITS Integration) - KX-TVS200 in 
2.6.2 Port Cards.)
1.3.7 Hardware
Ta b l e  3  
KX-TVS75 KX-TVS100
• 1 Hard Disk Drive • 1 Hard Disk Drive
• 2 Telephone Inputs (RJ-11) • 2 CO Inputs (RJ-11)
• 1 RS-232C Connector  • 1 Optional Port Card (KX-TVS102)
• 1 Rotary Switch • 1 Optional Port Card Slot
• 1 RS-232C Connector 
• 1 Rotary Switch 
						

							1.3 SYSTEM BASICS
VOICE PROCESSING SYSTEM OVERVIEW
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1.3.8 Expansion Capabilities for the KX-TVS100
Expansion requires an additional Port card (KX-TVS102). Because each Port card has 2 ports, 
ports are increased in increments of 2. The KX-TVS100 can be expanded to 4 ports maximum 
(to handle 4 simultaneous calls).
1.3.9 Expansion Capabilities for the KX-TVS200
Expansion requires an additional Port card KX-TVS102 or 204. The KX-TVS102 card has 2 
ports. Ports are increased in increments of 2. The KX-TVS204 card has 4 DPT ports. Ports are 
increased in increments of 4. This card can only be used on the KX-TVS200.
1.3.10 Recommendations for System Configuration
General guideline: a ratio of 6/1 (for every 6 lines, 1 port). There are 2 questions to ask when 
considering how many ports are desirable:
• Are the ports answering all incoming calls or just forwarded/transferred calls?
• If they are answering incoming calls, how busy are the lines?
The guideline above (6/1) usually works well with moderate traffic. This may have to be 
modified for heavy traffic. These recommendations are outlined in the chart on the next page.
One port may not support an Automated Attendant configuration with 5 CO lines. The 
following recommendations for Automated Attendant ports may have to be modified for heavy 
traffic.Ta b l e  4  
KX-TVS200
• 1 Hard Disk Drive
• 3 Optional Port Card Slots for either
KX-TVS102 or KX-TVS204 cards
• 1 RS-232C Connector
• 1 Rotary Switch
Ta b l e  5  
CO Lines Port
1-6 1
7-12 2 
						

							1.3 SYSTEM BASICS
26VOICE PROCESSING SYSTEM OVERVIEW
Ta b l e  6  
CO Lines Port
1-4 1
5-8 2 
						

							1.4 DIGITAL INTEGRATION
VOICE PROCESSING SYSTEM OVERVIEW
27
1.4 DIGITAL INTEGRATION
1.4.1 General - All Models
To the Panasonic KX-TD digital PBX, the VPS ports look like digital extensions. The PBX 
thinks that the VPS is a digital phone, and the VPS mimics all actions of a digital set. Another 
advantage of digital integration is that the 2B+D communication provides 2 VPS ports for each 
Digital Station port. Communication between the VPS and the PBX through digital integration 
requires the proper software level in the PBX and 4-wire connections for each port (TVS75/
100/200). To communicate between the VPS and the PBX through DPT Integration, the PBX 
and VPS must be programmed to work together.
1.4.2 KX-TVS75/100 - Connection Example
For example, you can connect jack 15 of the KX-TD1232 to Port 1 of the VPS with a 4-wire 
connection (see diagram below). This connection creates 2 Voice Mail extensions and can 
simultaneously answer 2 calls. This means that a fully-configured 4-port system requires only 
2 jacks from the PBX.
Note
To use DPT Integration, Port 1 of the VPS must be connected to the lowest number jack 
assigned as a VPS extension.
When DPT Integration is activated, a single extension jack provides 2 single-line interfaces at 
the Port card on the VPS. For example, when 1 line cord (4 wire) is connected to Port 1 on the 
VPS, 2 extensions are provided. When the second line cord (4 wire) is connected to Port 3 (if 
installed), the other 2 extensions are available.
16
15 KX-TD1232
KX-TVS100
 Port 1
Extensions 165 and 166  Port 3
Extensions 167 and 168 
						

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28VOICE PROCESSING SYSTEM OVERVIEW
1.4.3 KX-TVS200 - Connection Example
For example, when you mount 2 KX-TVS204 cards, you can use 8 VPS ports in total by 
connecting 4 jacks of the KX-TD1232 to 4 jacks of the KX-TVS200.
Note
To use DPT Integration, the lowest jack of the KX-TVS200 must be connected to the lowest 
number jack assigned as a Voice Mail Port Assignment in KX-TD series. See the following 
connection examples.
Connection Example (KX-TVS204 3)
PBX (KX-TD Series)
Jack 5
SLOT 2
Jack 3
Port 5 Port 6Jack 4
Port 7 Port 8
SLOT 1 SLOT 3Jack 1
Port 1 Port 2Jack 2
Port 3 Port 4
TVS200
Jack 4
Jack 3 Jack 7
Jack 6
Jack 2
Assigned as DPT VPS ports
Jack 3
Port 5 Port 6Jack 4
Port 7 Port 8
Jack 5
Port 9 Port 10
Jack 6
Port 11 Port 12 
						

							1.4 DIGITAL INTEGRATION
VOICE PROCESSING SYSTEM OVERVIEW
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Connection Example (KX-TVS102 3, DPT Integration Mode)
Inband/None Integration
To the PBX, the VPS looks like SLT sets through standard single-line (tip/ring) telephone 
interfaces.
Connection Example (KX-TVS102 3, Inband/None Integration Mode)
PBX (KX-TD Series)
TVS200
SLOT 3
Jack 5
Port 9 Port 10
Jack 6
Jack 4SLOT 2
Jack 3
Port 5 Port 6Jack 4
Jack 3
SLOT 1
Jack 1
Port 1 Port 2Jack 2
Jack 2
Assigned as DPT VPS ports
PBX TVS200
Jack 11
SLOT 3Jack 5
Port 9Jack 6
Port 10
Jack 10
Jack 9
SLOT 2Jack 3
Port 5Jack 4
Port 6
Jack 8
Jack 7
SLOT 1Jack 1
Port 1Jack 2
Port 2
Jack 6 
						

							1.4 DIGITAL INTEGRATION
30VOICE PROCESSING SYSTEM OVERVIEW