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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
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![Page 151
7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
151
7.2.18 Circuit Condition Display (LMON)
This command is used to display the circuit condition every 1.5 s. To disable the display in the
VT100 mode,
Type [\]. When in the ASCII mode, the circuit condition is only displayed once.
The command can be turned off by entering [\].
The following circuit conditions may be displayed.
7.2.19 DTMF Information Display (PUTD)
This command is used to display the DTMF tones the VPS receives and...](http://img.usermanuals.tech/thumb/58/85377/w64_panasonic-voice-mail-install_d-150.png "Page 151
7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
151
7.2.18 Circuit Condition Display (LMON)
This command is used to display the circuit condition every 1.5 s. To disable the display in the
VT100 mode,
Type [\]. When in the ASCII mode, the circuit condition is only displayed once.
The command can be turned off by entering [\].
The following circuit conditions may be displayed.
7.2.19 DTMF Information Display (PUTD)
This command is used to display the DTMF tones the VPS receives and...")
7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
151
7.2.18 Circuit Condition Display (LMON)
This command is used to display the circuit condition every 1.5 s. To disable the display in the
VT100 mode,
Type [\]. When in the ASCII mode, the circuit condition is only displayed once.
The command can be turned off by entering [\].
The following circuit conditions may be displayed.
7.2.19 DTMF Information Display (PUTD)
This command is used to display the DTMF tones the VPS receives and sends.
In addition to the DTMF tones the following are displayed — the Incoming Call Service (Voice
Mail, Automated Attendant, Custom, and Interview) entered by the caller and the time periods
that the ports are enabled.
Type PUTD. The VPS will remain in this mode until PUTD is entered again. The default
setting for this mode for all ports is OFF.Ready : Possible to serve
Incoming Call Service : Processing arrival service
Outgoing Call Service : Processing sending service
DSP Reset Processing : Processing DSP reset disposition
PITS connect Processing : Processing PITS connect disposition
Error/Not Exist : DSP Card is not loaded
$ LMON
CO No.:
1: Ready
2: Ready
3: Ready
4: Ready
5: Ready
6: Ready
7: Ready
8: Ready
9: Error/Not Exist
10: Error/Not Exist
11: Error/Not Exist
12: Error/Not ExistStatus
7.2 UTILITY COMMANDS
152SYSTEM MAINTENANCE AND TROUBLESHOOTING
To change the mode from PUTD to OFF,
Type PUTD again.
To set the mode for only 1 port,
Type PUTD and the port number.
Sample display:
WARNING
PUTD is a command originally used when troubleshooting. Do not use this command
for any other purpose. Do not disconnect the RS-232C connection while the PUTD
command is enabled. This could cause data overflow.
$ PUTD
Target Port : * * * * * * * * * * * *
$
$ PUTD
Target Port : 0000 0000 0000
Dont leave enabled after troubleshooting
$
Note: * means enable for the port
0 means disable for the port
$ PUTD 1
Target Port : 0000 0000 000*
Dont leave enabled after troubleshooting
Port 1
$ PUTD
Target Port for Debug : * * * * * * * * * * * *
$
[1] DTMF:3
[1] DTMF:8
[1] A.Attend
[1] DTMF:#
[1] DTMF:6
[1] Voice Mail
[1] DTMF:1
[1] DTMF:0
[1] DTMF:1
[1] NonSub Svc
[1] * * *
[1] DTMF:#
[1] DTMF:9
[1] Thank you
7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
153
7.3 SYSTEM REPORTS
The System Administrator is able to generate 8 System Reports to monitor VPS operating
status. The reports can be displayed on a data terminal or printed. The terminal or printer must
be connected to the RS-232C port. The following 8 report options are available.
The following 4 reports can be cleared of all values and prepared for use again.
7.3.1 Mailbox Assignments
The Mailbox Assignments report provides information about the applied mailbox authorized
features and current parameter settings.To select the System Reports Menu, follow the menu path as shown:
System Administration Top Menu - 2 - 1
To clear the following 4 reports, follow the menu path as shown:
System Administration Top Menu - 2 - 2
To select the Mailbox Assignments Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 1
System Reports System Report Menu
1. Mailbox Assignments
2. COS Assignments
3. System Service Report
4. Call Account Report
5. Port Usage Report
6. Disk Usage Report
7. Mailbox Usage Report
8. Fax Call Report
SELECT ITEM AND PRESS RETURN-KEY
System Reports System Report Clear Menu
1. Port Usage Statistics Clear
2. Disk Usage Statistics Clear
3. Mailbox Usage Statistics Clear
4. Fax Call Report Clear
SELECT ITEM AND PRESS RETURN-KEY
7.3 SYSTEM REPORTS 154SYSTEM MAINTENANCE AND TROUBLESHOOTING Note An X displayed on the screen indicates that the feature marked with the X is set to YES. 7.3.2 COS (Class of Service) Assignments This report provides information concerning all Class of Service numbers. For a complete explanation of COS parameters, please see Table 45, 46, 47 and 48 in B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS. COS: Class of Service IVMBOX: Interview Mailbox CExtn: Covering Extension MN1st: Message Notification Device 1 AlTrf: All Call Transfer to Mailbox MN3rd: Message Notification Device 3 MN2nd: Message Notification Device 2 Tel: Telephone Bep: Beeper To select the COS Assignments Report, follow the menu path as shown: System Administration Top Menu - 2 - 1 - 2 COS: Class of Service number GL: Personal Greeting Length ** Mailbox Assignments Jul-28 11:30 AM ** MBOX Extn Name (Fir/Lst) COS CExtn IVMBOX AITrf MN1st MN2nd MN3rd 510 511 512 520 521 522 5232 2 16 1 1 21 3261 62 63 -- -- -- --621 611 612 - 888 - 642- - - X - - ---- Bep Tel --- --- --- ------ Tel Bep Tel --- --- ------ --- --- Bep --- --- --- 21 22 23 310 320 4100 4201JONE/DELY SCHE/---------- MAY/----------- JONE/---------- DAVE/--------- CLUS/ALCC WHIT/BLUE * * COS Assignments Jul-29 11:30 AM * * COS 1 2 3 63 64GL 16 16 8 16 16RtN 10 7 7 30 30RtS 10 7 7 6 6Ln 5 3 3 6 6CaN 10 10 10 100 100CaT 10 10 10 100 100RO L L F L LSI N Y Y N NSP N N N N NCW N N N N NMC N N N Y YDM N N N Y YPG 1 2 8 I IPr U1 U1 S U1 U1MN X X X X -ED X X - - -(pr) U1 U1 U1 U1 U1AF - - - - -(mbox/ ----- ----- ----- - -dl/ 00:30 00:30 00:30 00:30 00:30md) M M M M M
7.3 SYSTEM REPORTS SYSTEM MAINTENANCE AND TROUBLESHOOTING 155 Note An X displayed on the screen indicates that the feature marked with the X is set to Yes. 7.3.3 System Service Report The System Service Report provides information about the VPSs usable ports. It also indicates the services assigned to each VPS port for Day, Night, and Holiday modes, and all incoming and outgoing call services. RtN: New Message Retention RtS: Saved Message Retention Time Ln: Message Length Time CaN: Maximum Message CaT: Maximum Message Time RO: Message Retrieval Order (L=LIFO, F=FIFO) SI: Message Scanning with InformationSP: Play System Prompt after Personal Greeting CW: Use Call Waiting on Busy DM: Direct Mailbox Access PG: Intercom Paging Group Pr: Prompt Mode (S = System Prompts, U1 = User 1 Prompts, U2 = User 2 Prompts)MN: Authorization of Message Waiting Notification ED (pr): Authorization of External Message Delivery (Prompt Mode) (SY = System, U1 = User 1 U2 = User 2, SL = Selective)AF: Authorization of Auto Forwarding (mbox) = Mailbox No (dl) = Delay Time (md) = Forwarding Mode To select the System Service Report, follow the menu path as shown: System Administration Top Menu - 2 - 1 - 3
7.3 SYSTEM REPORTS
156SYSTEM MAINTENANCE AND TROUBLESHOOTING
Applicable VPS ports depend upon the models.
7.3.4 Call Account Report
The VPS can store information for up to 84 outgoing calling sequences (for accounting and
billing purposes). Outgoing calling information includes the mailbox numbers that executed
outgoing calls, the telephone numbers called, the call dates, and call duration times. When the
number of outgoing calling sequences reaches 84, this information is automatically sent to the
terminal.
7.3.5 Port Usage Report
The Port Usage Report provides information about port usage and allows system and port
traffic to be measured. The report includes the accumulated duration times of incoming and
outgoing calling services and the total connect time for each port.Grt: Company Greeting No. A.A.: Automated Attendant
Service
V.M.: Voice Mail Service C.S.: Custom Service
I.S.: Interview Service
To select the Call Account Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 4
** System Service Report Jan-4 7:46 PM **
Port [Day mode] [Night mode]
Grt Srv Grt Srv
1 1 V.M.
2 1 A.A.
[Holiday List]
Day Srv Port Description
JAN- 1 C.S.(100) 1,2,3,4 NEW YEAR DAY2 A.A.
2 I.S.(700)
** Call Account NOV-14 3:40 PM **
MBOX:111
MBOX:116
MBOX:114
MBOX:118
MBOX:112JAN-4
JAN-7
JAN-7
JAN-8
JAN-87:46
2:26
5:06
9:07
10:2400:01:32
00:03:32
00:02:45
00:01:15
00:04:51DIAL:1234567
DIAL:0921234567
DIAL:7654321
DIAL:1234567
DIAL:1234567 PM
PM
PM
AM
AM
7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
157
Note
Applicable VPS ports depend upon the models.
7.3.6 Port Usage Statistics Clear
Clears the Port Usage Report for use again.
Type [Y] (yes) or
[N] (no). If Y is entered, the system will clear the data. Wait until Port
Usage Report Data Cleared!! appears on the screen before proceeding.To select the Port Usage Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 5
Ta b l e 3 4
FROM: The date and time of the last clearing of this report
ED: External Delivery MN: Message Notification Rcv: Receive
Full-line Time: The total time that all ports were used simultaneously.
To clear the Port Usage Statistics Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 1
** Port Usage Report Jan-4 7:46 PM **
FROM : : JAN-3 9:53 AM
Port
1
2
3
4
TotalED
8
4
---
---
9MN
0
0
---
---
0Rcv
84
21
---
---
105Connect Time
02:10:19
00:18:54
---
---
02:39:13
Full-line Time 00:36:39
System Reports - System Report Clear - Port Usage Statistics Clear
May I clear a port usage report data? (Y/N) : =
7.3 SYSTEM REPORTS
158SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.3.7 Disk Usage Report
The Disk Usage Report indicates the amount of disk storage used and the disk availability in
minutes. It also presents the following statistics:
• The number of messages that were recorded by callers since the last clearing of this report.
• The number of messages that were copied since the last clearing of this report.
• The number of messages that were deleted by subscribers since the last clearing of this
report.
• The number of messages that expired and were removed by the system since the last
clearing of this report.
Note
All report values can be reset to 0 by selecting the Disk Usage Clear command.
The total amount of time available for disk storage depends upon the model.
7.3.8 Disk Usage Statistics Clear
The Disk Usage Report can be cleared of all values and prepared for use again.To select the Disk Usage Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 6
Table 35
FROM: The date and time of the last clearing of this report and Removed
Cpy: Copy (Transfer) Del: Deleted Exp: Expired
To clear the Disk Usage Report, follow the menu path as shown:
System Administration Top Menu - 2 - 2 - 2
** Disk Usage Report Jan-4 7:46 PM **
Drive Avail Used (%)
1 1958 min. 2min. (1)
FROM : : JAN-3 9:53 AM
New Cpy Del Exp
MSGs 64 0 6 1
7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
159
Type [Y] (yes) or
[N] (no). If Y is entered, the system will clear the data. Wait until Disk
Usage Report Data Cleared!! appears on the screen before proceeding.
7.3.9 Mailbox Usage Report
The Mailbox Usage Report provides information about the usage at specific mailbox. It
includes the number of recorded messages, the total amount of outgoing calling time, and
external message, message notification and group message delivery.
Note
Specify the range or the mailbox number. To obtain information on specific mailboxes
from No. 200 to No. 209, Type [20 ] and Press RETURN, or [200] [,] [209] and Press
RETURN.
FROM: The date and time of the last clearing of this reportTo select the Mailbox Usage Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 7
ED: External Delivery MN: Message Notification
IM: Interview message GM: Personal/System Group Distribution List
System Reports - System Report Clear - Disk Usage Statistics Clear
May I clear a disk usage report data ? (Y/N) : =
Enter the Range : = 111
** Mailbox Usage Report Jan-4 7:46 PM **
MBOX:111 [JONE BLUE]
New MSGs 4
Received
ED
FROM : : JAN-3 9:53 AM
Subscriber Access Time 00:00:40
MBOX Use Time 01:21:30
ED MN IM GM AF
Feature Usage 11 31 20 14 22MSGs 6
MSGs 0
LD Lcl Beep Extn
Outcalling 6 13 0 28
(Time) 00:05:10 00:10:45 00:00:00 00:31:21
Rcv Del Exp
MSG Receiced 42 30 11
7.3 SYSTEM REPORTS
160SYSTEM MAINTENANCE AND TROUBLESHOOTING
Note
New MSGs/Received MSGs/ED MSGs are current status indications. All else are
accumulated indications since the last clearing of this report.
7.3.10 Mailbox Usage Statistics Clear
The Mailbox Usage Report can be cleared of all values and prepared for use again.
Type [Y ] (yes) or
[N] (no). If Y is entered, the system will clear the data. Wait until Mailbox
Usage Report Data Cleared!! appears on the screen before proceeding.
7.3.11 Fax Call Report
The Fax Call Report provides information about fax transfer when the VPS receives a fax
signal. It includes the fax data receiving date, the port number used, and the fax transfer status
for up to 64 fax messages. AF: Auto Fowarding LD: Long distance call (10 digits or more)
Lcl: Local call (less than 10 digits) Rcv: Received
Del: Deleted Exp: Expired
To clear the Mailbox Usage Report, follow the menu path as shown:
System Administration Top Menu - 2 - 2 - 3
To select the Fax Call Report, follow the menu path as shown:
System Administration Top Menu - 2 - 1 - 8
System Reports - System Report Clear - Mailbox Usage Statistics Clear
Enter the Range : =
May I clear a mailbox usage report data ? (Y/N) : =