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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
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B1 SYSTEM NAVIGATION SYSTEM ADMINISTRATION 191 Using the Interface Programming Guidance Each parameter is accessed through a series of menu screens. The Programming Menu Structure Diagram on the following page depicts this menu flow. A menu flow is shown at the beginning of each section. The menu flow corresponds to the Programming Menu Structure Diagram on the following pages. This flow is designed to guide the user through the appropriate menus to the parameter to be setup or changed. The following example illustrates how the menu flow is used.Ta b l e 4 0 KEY FUNCTIONS (1) - (9), then (RETURN)Typing any number 1 through 9 will select the corresponding option for that number. Pressing RETURN will select the number entered. (\) Exits the current screen and returns to the previous step within the menu. Example: System Administration Top Menu - 1 - 4 - 1 - 1 1. Press 1 at the System Administration Top Menu. Press RETURN. 2. Press 4 at the Program Menu. Press RETURN. 3. Press 1 at the Service Setting Menu. Press RETURN. 4. Press 1 on the Automated Attendant Menu to select 1. Department Dialing, when selected. 5. Press RETURN. Auto. Attn-Department Dialing Menu will be displayed on the terminal.
B1 SYSTEM NAVIGATION 192SYSTEM ADMINISTRATION 1. Program1. Mallbox Setting 2. Class of Service 3. Port Service 4. Service Setting1. Automated Attendant 2. Custom Service 1. Department Dialing 2. Operators Parameter 3. Alternate Extension
B1 SYSTEM NAVIGATION SYSTEM ADMINISTRATION 193 Programming Menu Structure Diagram 1. Program1. Mailbox Setting 1. Enter/Edit 2. Delete 3. Password Reset 4. Mailbox Listing 1. Mailbox No. Entry1. Mailbox Setting 2. Notification Setting1. Device 1 2. Device 2 3. Device 3 2. Class of Service 3. Port Service 4. Service Setting1. Automated Attendant1. Department Dialing 2. Operators Parameter 3. Alternate Extension 2. Custom Service 1. Day Mode 1. Operator 1 2. Operator 2 3. Operator 3 2. Night Mode 1. Operator 1 2. Operator 2 3. Operator 3 1. Enter Extension 2. Delete Extension 3. Extension Listing Custom Service No. (1-100) Entry Continued Next Page Day Mode for each port Night Mode for each port 1. Class of Service Setting 2. Authorization Setting COS No. (1-64) Entry
B1 SYSTEM NAVIGATION 194SYSTEM ADMINISTRATION 5. System Parameter Setting1. System Group Assignment 2. Day Service 3. Holiday Setting 4. Daylight Saving Time 5. Prompt Setting 6. Others 1. RS-232C 2. Port Setting for each port 3. PBX Interface Parameter1. Dialing Parameter 2. Inband Signaling 1. Inter-digit Timeout 2. Input/Output 3. Digit Translation Table 6. Hardware Setting1. Extension Numbering Plan 1-16 2. Dialing Parameter 3. Message Waiting Notification 4. External Message Delivery 5. Call Hold 6. Rotary Telephone Service 7. Intercom Paging Parameters 8. Fax Management 9. Disconnect Parameter1. Enter 2. Delete 3. Listing 1. Mailbox Group1. Enter 2. Delete 3. Listing 2. Extension Group1. Enter 2. Delete 3. Listing
B2 SYSTEM ADMINISTRATION - MAILBOXES SYSTEM ADMINISTRATION 195 B2 SYSTEM ADMINISTRATION - MAILBOXES Up to 62 (TVS75/100), 1022 (TVS200) Subscriber mailboxes can be created or edited by following the correct sequence of steps. Editing Mailboxes The parameters of each mailbox can be edited based upon the needs of the Subscriber.To access the proper menu for mailbox setup, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 1 - Maibox No. Ta b l e 4 1 Parameter Value Range (Default)Description/Function Mailbox Number2-5 digits (None)Specifies the Subscribers mailbox number. Mailbox number length is determined during setup or when initializing the system. Mailbox numbers cannot begin with zero. If the length of the mailbox number has been defined as 3 digits, for example, the valid range for all mailbox numbers would be 100 through 997 (998 and 999 would be reserved for the Message Manager and the System Manager). The length of the mailbox number cannot be changed through the Mailbox Setting screen once it has been specified. To access the proper menu for mailbox editing, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 1 - Mailbox No. - 1 Ta b l e 4 2 Parameter Value Range (Default)Description/Function The Extension of the Owner2-5 digits (None)Used to transfer calls through the VPS to a Subscribers mailbox. Any valid extension number including an Extension Group List number can be assigned. Note: If an Extension Group List number is assigned to a mailbox, all group members are able to share the information stored there.
B2 SYSTEM ADMINISTRATION - MAILBOXES 196SYSTEM ADMINISTRATION Notification Setting The parameters for the Message Waiting Notification - Device feature are set using this procedure. A maximum of 3 destinations (Device 1, 2, 3) can be specified per mailbox. • Class of Service programming determines if the Subscriber is able to use this feature. • If the destination device is a telephone, the subscriber will be called when he has message(s), and will have a chance to listen to the message(s). Owner Name Up to 16 alphabetic characters (None)Both the first and last name is printed on the Mailbox Assignments report. The Dialing by Name feature uses the last name. Class of Service NumberCOS No. 1-62 (1)Used to define the set of services available to the Subscriber. Note 1: Parameters for each COS number must be defined before assigning a Class of Service (COS) number. Note 2: COS No. 63 pertains to the Message Manager while COS No. 64 pertains to the System Manager. These numbers cannot be entered in the COS No. data field. Covering Extension2-5 digits (None)Identifies the extension number that will receive unanswered Subscriber calls. The Automated Attendant Service accomplishes this call transfer. The caller is given the option of transferring the call or leaving a message in the Subscribers mailbox. The Covering Extension is one of the Incomplete Call Handling Service options that can be enabled or disabled by the Subscriber using the telephone keypad. Note: The Extension Group List or Logical Extension Numbers cannot be assigned as covering extensions. Interview Mailbox No.2-5 digits (None)Permits a mailbox owner to own an interview mailbox. The interview mailbox number must be an unassigned Subscriber mailbox number. All Calls Transfer to Mailbox1. Yes 2. No (No)If this parameter is set to yes, all calls routed to the extension are automatically forwarded to the extensions mailbox without ringing the telephone. Forwarding is accomplished through the Automated Attendant service. Callers are permitted to leave a message. Note: When this feature is enabled, the mailbox owners extension does not necessarily need to exist as a phone extension of the PBX.Table 42 Parameter Value Range (Default)Description/Function
B2 SYSTEM ADMINISTRATION - MAILBOXES SYSTEM ADMINISTRATION 197 • If the destination device is a beeper, the subscriber will be notified when he has message(s). If the beeper has a display, it is possible to send to it a callback number. The callback number can be recorded when a caller leaves a message. If he does not leave a callback number, the System Callback No. will be sent instead. • The Message Manager (COS No. 63) programs Notification Setting parameters for managers. To access the proper menu for Message Waiting Notification, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 1 - Mailbox No. - 2 - Device No. 1, 2, or 3. Table 43 Notification Setting - Device 1-3 Parameter Value Range (Default)Description/Function Number to Dial Up to 32 digits consisting of 1-9, 0, , # P, T, M , X (None)Assigns a telephone or beeper number to Device 1, 2, or 3. The Subscriber can also specify the dial number from his telephone. P : Pause T : Dial Tone Detection M : Dial Mode Switching Code (DTMF to Pulse, or Pulse to DTMF) X : Callback Number Entry Code 1-9, 0, , #: Dial Codes Note: The callback number entry code X must be included in the number to be called if the Beeper Callback No. Entry Mode is enabled through COS and Type is set to Beeper. The proper number of Pauses must be inserted before the callback entry code. The Subscriber can also specify the dial number. Type 1. Telephone 2. Beeper (Telephone)Specifies the device to be notified. This is automatically set to Beeper when X is used in the Number to Dial (above). The Subscriber can also specify the type from his telephone. Use Device 1. Not Use 2. Continuously 3. Scheduled (Continuously)Specifies how Device 1, 2, or 3 is to be used. The Subscriber can also specify the use device from his telephone. 1. Not Use - Device 1, 2, or 3 is not used for a notification call. 2. Continuously - Device 1, 2, or 3 is called whenever a message is recorded in the mailbox. 3. Scheduled - Device 1, 2, or 3 is called on a schedule basis when a message has been left in the mailbox.
B2 SYSTEM ADMINISTRATION - MAILBOXES 198SYSTEM ADMINISTRATION Deleting a Mailbox When a mailbox is deleted, the Voice Processing System erases all messages in the mailbox, removes the mailbox from all group distribution lists, deletes the personal group distribution lists assigned to the mailbox, erases the Subscribers name, and cancels all external delivery messages. Resetting a Mailbox Password The parameters for clearing a mailbox password are set using this procedure. Number of Retries0-9 times (0)Specifies the number of times that a notification call to Device 1, 2, or 3 should be attempted after a busy or no answer condition is received. Busy Delay 0-120 min. (3)Specifies the time (in minutes) the VPS must wait after a busy condition is received before making a notification call to Device 1, 2, or 3. No Answer Delay0-120 min. (30)Specifies the time (in minutes) the VPS must wait after a no answer condition is received before making a notification call to Device 1, 2, or 3. Time frame 1, 2 MON: TUE: WED: THU: FRI: SAT: SUN:1-12 h 00-59 min AM/PM: a.m./p.m. : All Day Space: No Use (None)Specifies the daily schedule for the Message Waiting Notification service for 1 week for this device. Note: These parameters are active only when Use Device is set to Scheduled. To access the proper menu for Deleting a Mailbox, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 2 - Mailbox No. To access the proper menu for clearing a mailbox password, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 3 - Mailbox No.Table 43 Notification Setting - Device 1-3 Parameter Value Range (Default)Description/Function
B2 SYSTEM ADMINISTRATION - MAILBOXES SYSTEM ADMINISTRATION 199 Listing Mailboxes The mailbox number list is displayed using this procedure. To display the list of all mailbox numbers, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 4
B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS 200SYSTEM ADMINISTRATION B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS The COS - Class of Service parameters define the set of services that are available to Subscribers. A maximum of 64 (1-64) classes can be specified. A class of service number can be assigned for each mailbox. More than one Subscriber can share the same class of service. • COS numbers 1-62 have the same values for each parameter by default. Note There is an exception to this. Authorization of Message Notification (see Table 47) for COS number 1 will be set to Yes after performing Quick Setup. • COS number 63 is only available to the Message Manager while COS number 64 is only available to the System Manager. Note In Tables 47 and 48, sub-parameters are underlined. These sub-parameters can be assigned only when the corresponding parameter is set to Yes. Class of Service Setting COS Nos. 1-62 (for Subscribers)To access Class of Service Numbers 1-64, follow the menu path as shown: System Administration Top Menu - 1 - 2 - COS No. (1-64) To access Class of Service Numbers 1-62 for Subscribers, follow the menu path as shown: System Administration Top Menu - 1 - 2 - COS No. (1-62) - 1