Inter-Tel Imx/Gmx 416/832 Installation Manual

							INTJm-TELPRArnCEs 
IMX/GMX 416/832 INSTALLATZON & MAINTENANCE PROGRAMMING Issue 1, November 1994 
0 DID group description (up to 20 characters) and dis- 
play identification (up to seven characters) for each 
DID number. 
0 List the trunks that will be in the DID group by cir- 
cuit number. 
0 For each DID group, note the base number and the 
dialed number range that will be received from the 
central oflice. For example, if the customer has pur- 
chased a block of 100 DID numbers starting with 
961-1000, the base number is “961” the start digits 
are “1000” and the number of entries is “100.” The 
base number does not include the area code. 
0 Start type for the DID group can be immediate, 
wink, or delay depending on the type of DID trunks 
ordered from the telephone company. 
0 
I 
Ifthe DID group is to be used for DISAand a security 
code is desired, determine the four-digit (sevendigit 
in 
Extended software) security codes for day and 
I 
night modes. Also determine if the security codes 
will be needed for intercom access. If using 
Ex- 
tended 
software, also determine the toll restrictions 
that will be applied when an outgoing call is placed. 
NOTE While DISA is designed to be reasonably 
secure against misuse by outside callers, there is no 
implied warranty that it is invulnerable to unautho-  13.18 DID Groups: There can be 11 direct inward 
dialing (DID) groups in a standard system and 16 in an rized intrusions. The installer and owner of the sys- 
expanded system (includes a DID group for unused tem should ensure that proper security measures 
trunks). For the DIDgroups, determine the followingin- have been taken to prevent outside callers from ac- 
formation: cessing and misusing outgoing trunks for unautho- 
rized calls. 
0 Ring-in type (the destination of the DID number) is 
determined separately for day and night modes. 
Ring in can be the same for both modes, or any com- 
bination of the following can be used:’ 
- 
Single: If the DID number will ring at a single 
station, determine the circuit or extension num- 
ber of the station. 
- 
Multiple: If the DID number will ring in to more 
than one station, list those stations by circuit or 
extension number in a ring-in/answer pattern 
that is assigned to the DID number. 
- Hunt Group: If the DID number will ring in to a 
hunt group, determine the hunt group’s number. 
- DISA: The DID number can be used for DISA. 
NOTE: If a DID number is not given a ring-in desti- 
nation, it will ring at the primary attendant’s station 
in both day and night modes. 
13.19 
Ring-In/Answer Patterns: Ring-in/answer 
patterns can be set up and assigned to the trunk groups 
and DID numbers. There can be up to 40 patterns in a 
standard system and up to 60 in an expanded system. 
These patterns designate the stations and relays that will 
receive direct ring-in, or stations that have allowed-an- 
swer permission, for the trunk group. Each pattern can 
be given a name of up to 20 characters. 
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							PROGRAMMING rNTRR-TRLPRAcTIcES 
Issue 1, November 1994 
IMX/GMX 416/832 INS’WLLATION & MAINTENANCE 
J&g-in/Answer Patterns  Actions Setup Exit 
DID Groups 
04 
05 
06 
07 
08 
09 
10 
11 
12 
13.20 TRUNR GROUPS: Up to 102 trunk groups, 
with up to 344 trunks each, 
can be programmed in a stan- 
dard system. Expanded systems can have 142 trunk 
groups with up to 696 trunks each. To program the char- 
acteristics of an individual trunk group, scroll through 
the Trunk Groups list box until the desired group is high- 
lighted. When a trunk group is selected, a Trunk Group 
programming window appears, as shown on the next 
page. 
13.21 DID GROUPS: There can be up to 600 DID en- 
tries in a standard system and up to 800 entries in an ex- 
panded system. The entries can be divided as desired 
among the DID trunk groups. There is no limit to the 
number of entries per group as long as the system-wide 
maximum is not exceeded. To program a specific DID 
group, scroll through the DID Groups list box until the 
desired group is highlighted. When selected, a DID pro- 
gramming window appears as shown on page 5-115. (DID group programming is also used for E&M-type Tl 
services that require DID digit translation, as described 
on page 5-110.) 
13.22 RING-IN/ANSWER PATTRRNS: Up to 40 
ring-in/answer patterns can be set up and assigned to the 
trunk groups and DID numbers in a standard system 
(there can be up to 60 in an expanded system). These 
patterns designate the stations and relays that will re- 
ceive direct ring-in, or have allowed-answer permission 
for the trunk group. Each pattern can be given a name of 
up to 20 characters. To program a pattern, scroll through 
the Ring/Answer Pattern list box until the desired pat- 
tern is highlighted. When the pattern is selected, a win- 
dow appears as shown on page 5-120. 
13.23 EXIT: When trunk group programming is fin- 
ished, select the Exit command button to return to the 
Applications Menu. 
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							PROGRAMMING 
Issue 1, November 1994 INTRR-TRLPRACTICES 
IM7UGM.X 
416/832 INSTALLATION & MAINTENANCE 
0 
option. (Dial-repeating trunk groups should have 
this 
option enabled.) If disabled, the 416/832 System 
automatically performs the handshake and then 
waits to receive digits. To enable the 416/832 Sys- 
tem to send dial tone, place an X in the Return Dial 
Tone check box by selecting it. (ln the default state, 
this option is enabled.) 
DID DIGIT TRANSLATION: There are trunks 
available that function like a 
DID trunk for incoming 
calls and an E&M trunk for outgoing calls. For an 
outgoing call, the trunk directly accesses the central 
office or long distance provider and allows the usual 
E&M calls to be placed. For incoming DlD-type 
calls, the trunk receives the incoming call and then 
waits for 2-4 additional digits to be dialed. These 
digits must correspond to the digits in a DID table so 
that the 416/832 System will know where to send the 
call. (The DID digit translation tables are pro- 
grammed in the DID Group window shown on page 
5-115.) To enable DID digit translation for the trunk 
group, locate the desired DID group by scrolling 
through the DID Translation list box. The position of 
the highlight bar indicates the selected group. lfdigit 
translation is not needed, highlight “No DID Trans- 
lation.” 
13.29 ONE-WAY INCOMING ONLY: If the trunk 
group contains incoming-only trunks, place an X in the 
One-Way Incoming Only check box by selecting it. To 
remove the X, select it again. When you place the X in 
the check box, the system checks whether any stations 
have outgoing access for that trunk group. lf there are 
stations with outgoing access, a window appears that 
asks if you wish to delete the outgoing-access assign- 
ments for those stations. Select the Yes command button 
to remove the outgoing-access assignments, or select 
the No command button to cancel the One-Way lncom- 
ing Only designation. 
13.30 MUSIC-ON-HOLD: To select the music-on- 
hold source that will be heard by outside callers when 
these trunks are used, move to the Music-On-Hold box 
and select a music channel (1 or 2), silence, or tick-tones 
by selecting the desired option button. 
13.31 DAY/NIGHT OUTGOING ACCESS: To 
program the stations that will have outgoing access for 
the trunk group, select the Day Out Access or Night Out 
Access command button. The following window ap 
pears. 
1002 01.03 -station undefined 
1003 01.04 -station undefined 
1004 01.05 ‘Station Undefined 
1010 02.03 ‘Station Undefined 
101102.04 ‘Station Undethd 
INCLUDE or EXCLUDE: To include a station, 
locate it on the Exclude list and select it by pressing 
the SPACE BAR, it will automatically move to the 
Include list. To remove a station from the list, select 
it in the Include list to move it to the Exclude list. 
ALL 
or NONE To include all stations in the list, se- 
lect the All command button. To exclude all stations 
from the list, select the None command. 
OK or CANCEL: When the station lists appear as 
desired, select the OK command button. To exit 
from the window without saving changes, select the 
Cancel command button. 
SORT: To sort the stations and list them numerically 
by extension number or circuit number, or alphabeti- 
cally by name, select the Sort command button. The 
following window appears. Choose the desired sort- 
ing method by selecting the corresponding option 
button. Then select the OK command button. When 
the list of stations returns, the list box will show the 
stations in the selected order. To exit without chang- 
ing the sorting method, select the Cancel command 
button. 
- Ordering 
0 l By Extension 
0 By Qrcuit 
0 By &me 
-, 
: 
i 
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							lNTRR-TRLPRAcTIcRS PROGRAMMING 
IMX/GMX 416/832 RWDALLATION & MALNTRNANCE Issue 1, November 1994 
c 
r 
Day Ring-in ‘Qpe 
0 l Single 0 
0 
Multiple 0 
Station: I Night Ring-in Type .-, 
Ring/Answer Pattern 
0 Single 0 l HuntAJCD 0 Single 0 Hunt/UCD 
0 Multiple 0 DISA 
0 Multiple l 0 DISA 
Hunt Group/UCD 
,_____Da;RihgIin_~pe__________,_‘_‘_______‘_____ _____ ___ ____------ 
I Night Ring-in Type -, 
DISA Security Codes 
Night: I1 
I Required for IC calls 
Nigh& Toll Restrictions 
13.32 RING-IN: (This is not available for Dial Re- 
peating E&U trunks) 
To program ring-in type for the 
trunk group, select the Ring-In command button (shown 
on page 5-109). The window shown above appears. 
ping-m assignments can be programmed for day and 
night modes of operation. Each mode has four option 
buttons from which to choose. The selected button is 
indicated by a black dot as shown above. 
l 
0 0 SINGLE: Select the Single option button if the 
trunk group will ring in to only one station. AStation 
text box appears, as shown above. Select the 
text box 
and type the circuit or extension number of the sta- 
tion that will receive the ring in. Leave it blank (or 
erase the existing entry) to assign no ring-in destina- 
tion. 
Page 5-111 MULTIPLRr If the trunk group will ring in to 
several stations, select the Multiple option button. A 
Ring/Answer Pattern list box appears as shown 
above. Select and scroll through the Ring/Answer 
Pattern list box until the desired line is highlighted. 
The highlighted line indicates the selected pattern. 
Pattern programming is explained on page 5-120. 
HUN’DUCD: Select the HuntKJCD option button if 
the trunk group will ring in to a hunt group pilot 
number. A Hunt Group/UCD list box will appear as 
shown above. Scroll through the list 
box until the de- 
sired hunt group is highlighted. The highlighted line 
indicates the hunt group that will receive ring in for 
the trunk group. Hunt group programming is ex- 
plained on page 5-61.  
						

							PROGRAMMING 
INTER-TELPRACTICES 
Issue 1, November 1994 
IMX/GMX 416/832 INSTALLA TION 81 MAINTENANCE 
l DISA: To assign the trunk group for DISA ring in, Required for IC Calls check box (by pressing the 
select the DISA option button.-A check box,
						

							PROGRAMMING INTER-TELPRACTICES 
Issue 1, November 1994 IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
Central Office) to indicate whether it is due to PBX 
network installation or local office code absorption. 
ABSORBED DIGITS REPEATABLEz If the local 
central office absorbs digits, determine if they are 
“repeatable” (that is, the digit string is absorbed 
when it is dialed more than once), or if the digit 
string is processed as part of the telephone number 
when dialed a second time; If the digits are repeat- 
able, select the Absorbed Digits Repeatable check 
box (by pressing the SPACE BAR) to place an X in 
it. (Selecting the check box again will remove the 
XJ 
ABSORBED STRINGS: If digits are absorbed be- 
cause of the local central office, only one digit string 
is programmed. For PBX installations, up to eight 
absorbed digit strings can be programmed. To pro- 
gram a digit string, scroll through the Absorbed 
Strings list box until the desired line is highlighted. 
When the line is selected, a text box appears below 
the list box. Type the digit string, up to eight digits. 
An “X” may be used in the number to represent any 
digit O-9. For example, 8X allows 80-89. If Local 
Central Office is chosen in the Absorbed Digit 
Applications box, only one digit string prompt will 
appear. 
OK: When toll restriction programming is 
completed for the trunk group, select the OK com- 
mand button to return to the Trunk Croup program- 
ming window. 
13.34 TRUNK LIST: To program the trunks that will 
be included in the trunk group, select the Trunk List 
command button (shown on page 5-109). The following 
window appears. (Note that a trunk can be assigned to 
only one trunk group.) 
Include Exclude 
INCLUDE: To include a trunk, locate it on the Ex- 
clude list and select it by pressing the SPACE BAR, 
it will automatically move to the Include list. To re- 
move a trunk, locate it on the Include list and select 
it. It is automatically moved to the “unused trunk” 
(or “unused E&M”) trunk group, from which it can 
later be moved to another group. This is to ensure 
that each trunk is always part of a trunk group. 
ALL: To include all trunks in the list, select the All 
command button. 
OK: When the trunk lists appear as desired, select 
the OK command button to return to the Trunk 
Croup XX window on page 5-109. 
13.35 EXIT: (Shown on page 5-109.) Whenprogram- 
ruing is finished, select the Exit command button. A 
window appears that asks “Perform Update to Data- 
base?” To update the database and exit to the Trunk 
Croups, DID Croups, and Ring-In Answer Patterns win- 
dow, select Yes. Or, select No to exit without saving any 
changes. To return to the Trunk Croup XX window 
without updating the database, select the Cancel button. 
- 
,.i 
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							INTER-TELPRACTICES PROGRAMMING IMX/GMX 416/832 INST4LLATION 8z MAlNTENANCE Issue 1, November 1994 
wcription: Tenant Group: 
cl 
Trunk List 
I IO Tick Tone 
0 Music #2 I 
- - 
Number Day Ring-in Night Ring-in 
Name 
“.““’ 
[Add] (SetRing_in) (DeleteEntIyj 
- s@-mF 
0 Immediate 
0 l Wink 
0 Delay 
- DISA Codes - 
Day: 
I 
N@t: 0 
[ IJay SCOS I 
1 Exit 1 
[ Night SCOS 1 
DID Group Programming Window 
1336 The window shown above appears when an 
item is selected from the DID Groups list box shown on 
page 5-108. (DID group programming is also used for 
E&M trunks that require DID digit translation, as de- 
scribed on page 5-110.) 
1337 DESCRIPTION: If desired, program a 
description for the DID group (that will appear in the 
DID Group list box) by selecting the Description text 
box and entering a description with up to 20 characters. 
13.38 TENANT GROUP: To assign the DID group 
to a specific tenant group, select the Tenant Group text 
box and type the desired number. 
13.39 MUSIC ON HOLD: Select the desired music 
channel (one or two), silence, or tick-tones that DID 
trunk callers will hear when placed on hold. 
13.40 START TYPE: Select the appropriate option 
button (immediate, wink, or delay) for the trunks 
ordered from the telephone company. 13.41 DISA CODES: The following can be pro- 
grammed for DISA: 
Day/Night Codes: If desired, a separate security 
code can be assigned for day and night modes of op 
eration by selecting the text box (Day or Night) and 
typing the code. In the 
Extended software package, 
codes can be 4-7 digits long (using any combination 
of digits O-9, *, and #). All other software packages 
use 4digit security codes. 
Codes 
For ZC Calls: If the security codes will be re- 
quired before the caller can place an intercom call 
through DISA, select the IC Calls check box to place 
an X in it. 
(If the codes are not required for IC and an 
X is in the box, select the box to remove the X.) 
NOTE: While DISA is designed to be reasonably 
secure against misuse by outside callers, there is no im- 
plied warranty that it is invulnerable to unauthorized in- 
trusions. The installer and owner of the system should 
ensure that proPer security measures have been taken to 
prevent outside callers from accessing and misusing 
outgoing trunks for unauthorized calls. 
I 
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							PROGRAMMING INTER-TELPEACTICES Issue 1, November 1994 
IMX/GMX 416/832 INSTAJL4TION & MAINTENANCE 
13.42 
DAY/NIGHT SCOS (DISA Class of Service): 
(Available in Extended software packages only.) DISA 
trunks can be given 
day and/or night mode toll restric- 
tions like those described on page 4-27 for individual 
stations (except LCR-Only). When a DISA caller dials 
an outgoing call, the call is checked against the DISA 
trunk’s toll restriction. If the call is disallowed, the 
DISA caller is sent to the primary attendant. When the 
Day SCOS or Night SCOS command button is selected, 
the following window appears. 
Include 
International Access 
Alternate Carriers 
Allowed Long Distance 
Exclude 
Day Toll Restriction 
(4) Eight Digit Access 
13.43 TRUNK LIST: DID circuits are created in the 
System Configuration window on page 5-171. To 
program the circuits that will be included in the DID 
group, select the Trunk List command button. There can 
be up to 344 trunks in a DID group in a standard system 
and up to 696 in an expanded system. The following 
window appears. INCLUDE: 
To include a trunk, locate it on the Bx- 
elude list and select it by pressing the SPACE BAR, 
it will automatically move to the include list. To re- 
move a trunk from the list, it must be included in an- 
other group. This is because each trunk must always 
be assigned to a group. 
ALLr To include all trunks in the list, highlight a line 
iu the Include list box and select the All command 
button. 
OK: When the trunk lists appear aa desired, select 
the OK command button to return to the DID Group 
programming window. 
13.44 BASE NUMBER The base number is the part 
of the DID number that will nor be dialed into the system 
by the central office (excluding the area code). For ex- 
ample, if the numbers range from 961-1020 to 
961-1029 and the central office will send four digits, 
then the base number will consist of the office code 
(961) of the DID numbers purchased. If the central of- 
fice will send three digits, then the base number will be 
the office code plus the first address digit (9611). 
To pro- 
gram the 
base number of the DID group, select the Base 
Number Command button. The following window ap- 
I I I 
I 
I 
Base Number: 1 9611 I I I 
1 pi-) [cancel) 
BASE NUMBEIZr Select the Base Number text box 
and enter the digits that make up the base of the DID 
group (do not include the area code). 
OK 
or CANCEL: When the base number appears 
as desired, select the OK command button. To exit 
from the window without saving changes, select the 
Cancel command button. NOTE: If you select OK 
after changing a previously programmed base num- 
ber to a base number with a different amount of dig- 
its, a window will appear warning you that all pre- 
vious DID numbers will be erased. If the new base 
number is the same length as the previous base num- 
ber, the entries in the list 
box will be updated with the 
new base number. 
Page 5-116