Inter-Tel Imx/Gmx 416/832 Installation Manual
Have a look at the manual Inter-Tel Imx/Gmx 416/832 Installation Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 31 Inter-Tel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE SPECIFICATIONS Issue 1. November 1994 FIGURE 2-17. IMX DSS/BLF UNIT 60 DSS/BLF KEYS AND/OR Page 2-53
SPECIFICATIONS Issue 1, November 1994 INlxR-TELPRACTICES lMX/GMX 416/832 INS’MLLATION & MAINTENANCE FIGURE 2-18. INTER-TEIJDVK DSS/BLF UNIT 60 DSS/BLF KEYS AND/OR FEATURE KEYS Page 2-54
INTER-TELPRACTICES IMX/GMX 416/832 INS’MLIATION & MAINTENANCE SPEClFICATlONS Issue 1, November 1994 FIGURE 2-19. ENHANCED SINGLELINE SET (ESLS) HEARING AID-COMPATIBLE (HAC) HANDSET &: V 9 USER- PROGRAMMABLE FEATURE KEYS RING VOLUME CONTROL (underneath edge) MESSAGE WAlTlNG - LAMP TIMED HOOKFLASH 12-KEY PUSHBlJlTON KEYPAD NOTE: The keys are shown as they appear in the default key map configuration. Page 2-55
SPECIFICATIONS Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE FIGURE 2-20. SINGLELINE INSTRUMENT (SLI) HEARING AID-COMPATIBLE 12-KEY PUSHBUTTON (HAC) HANDSET KEYPAD I I I ‘4 USER- PROGRAMMABLE FEATURE KEYS / RING VOLUME CONTROL (underneath edge) C: I TIMED HOOKFLASH NOTE: The keys are shown as they appear in the default key map configuration. Page 2-56
INTER-TELPRACTICES NXALLATION IMX/GMX 416/832 INSTALLATION & MAINTENANCE Issue 1, November 1994 cc 1. 2. 3. 4. 5. 6. 7. INSTALLATION XVTENTS PAGE Introduction ........................................................ System Installation Outline ........................................... Pre-Installation Checklist ............................................ A. Establish Suitable Environmental Conditions For The System ........ ;. B. Assemble The Necessary Tools And Supplies ......................... C. Plan Station Locations And Types Of Station Instruments ............. D. Assemble The Optional Equipment ................................. Station Cabling ..................................................... . Running Cable .................................................. B. ‘Rrminating The Cables At Station Locations ........................ Assembling The Main Distribution Frame (MDF) Backboard .............. . Connecting The ‘Dunk Cables To The MDF ......................... B. Connecting Tl Spans To The MDF ................................. . Connecting Station Cables To The MDF ............................ D. Station Loop Resistance Test ...................................... E. Connecting Optional Off-Premises Extensions (OPXs) ................. F. Connecting The Matrix Card @lXC) To The MDF ................... G. Connecting The Expansion (EXP) Card To The MDF ................. H. Connecting Optional Tl Alarm Relay Devices To The MDF ............ I. Connecting ‘Dvo 416/832 Systems Together Using Tl Cards ............ Equipment Cabinet Installation ....................................... A. Unpack The Equipment .......................................... B. Check The Equipment Cabinet Pre-Assembly ........................ . Install The Remaining Power Cables ............................... D. Connect The ‘Dvo Cabinets Together ................................ E. Install The Power Supply Modules ................................. F. Install The Computer Cards ...................................... G. Install The Computer Drives ...................................... H. Install The Programming Monitor And Keyboard .................... I. Install The Telecommunication Circuit Cards ........................ J. Check The Telecommunication Circuit Card Installation .............. . Complete The Equipment Cabinet Installation ....................... Station Installation .................................................. A. IMX 416/832 Digital Keyset Installation ............................. B. IMX 416/832 Analog Keyset Installation ............................ . GMX-416/832 Analog Keyset Installation ........................... D. IMX 416/832 Digital DSWBLF Unit Installation ...................... E. IMX 416/832 Analog DSS/BLF Unit Installation ...................... . GMX-416/832 Analog DSS/BLF Unit Installation ..................... G. Attendant Computer Console Installation ........................... H. Single-Line Set And Playback Device Installation ..................... 3-3 3-3 3-4 3-4 3-5 3-5 3-6 3-7 3-7 3-8 3-10 3-12 3-18 3-22 3-30 3-31 3-31 3-34 3-37 3-38 3-39 3-39 3-39 3-48 3-48 3-51 3-60 3-81 3-82 3-84 3-103 3-104 3-105 3-105 1 3-114 3-124 3-133 B 3-135 3-136 3-136 3-138 Page 3-1
INS-TION INTER-TELPRACTICES Issue 1, November 1994 lMX/GMX 416/832 INSTALIATION 81 MAINTENANCE CONTENTS PAGE -‘J, / 8. SMDR/SMDA Output Device Installation . . . . . . . ..o...............e..... 3-141 9. External Paging Equipment Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..e. 3-141 10. External Music Source Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-142 11. Setting Up The PC Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..e. 3-143 12. Installing The System Software . . . . . . . . . . . . ..e...e...................e. 3-146 A. Upgrading A Previous Software Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146 B. Changing Standard-Size System Software With An Existing Database To Expanded System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..e... 3-146 C. Changing Standard-Size System Software Without An Existing Database To Expanded System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-148 D. Installing Standard-Size System Software On A Blank Hard Disk Drive (If Necessary) . . . . . ..*.**...*.**........***.**..............*~. 3-150 E. Installing Expanded System Software On A Blank Hard Disk Drive (If Necessary) . . . . . . . . . . . . . . . . . . ..~........~..........~........ 3-152 13. Parking The Heads On MFM-Type Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . 3-154 14. Recommended Database Save Procedure . . . . . . . ..e..................... 3-154 15. Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-154 16. Post-Installation Checklist . . . . . . . . . . . . . . . . . . . . . . ..e................... 3-155 Page 3-2
INTER-TELPRACTICES IMXIGMX 416/832 INSTALLATION & MAINTENANCE INSTALLATION Issue 1, November 1994 1. INTRODUCTION 1.1 This section describes the recommended proce- dures for installing the 416/832 System hardware. Refer to SPECIFKAI’IONS for hardware descriptions. 2. SYSTEM INSlALLATION OUTLINE 2.1 System installation is performed in the following order. Detailed instructions and figures for each step are located throughout the INSlXLATION section. (1) Plan the installation, including the equipment cabinet and main distribution frame (MDF) loca- tion, station locations, cable runs, and optional equipment. (2) Run cables to the keysets, analog Direct Station Selection/Busy Lamp Field (DSS/BLF) Units, Attendant Computer Consoles, single-line sets, and playback devices. Run wiring to any option- al equipment, such as power failure transfer equipment, external paging equipment, general signaling devices, music sources, etc. (3) Terminate the station cables on modular jack as- semblies at the station locations. (4) Mount the MDF backboard and assemble the ter- minal blocks on the backboard. If any Tl spans are to be installed, terminate them on eight-con- ductor modular jack assemblies at the MDF. NOTE: The Tl span is typically connected to the standard RJ48C modular jack provided on the Tl Card. However, in certain situations (e.g., when using an external CSU equipped with a DB15 connector), it may be more convenient to use the card’s optional DB15 connector instead. Refer to page 3-21 for’more information. (5) Connect the trunks, station cables, and telecom- munication card cables to the corresponding ter- minal blocks (or, for Tl, modular jack assemblies). (6) Perform the station loop resistance test for each station cable. 8 (8) (9) (10) (11) (12) (13) (14) Assemble the main equipment cabinet and, if needed, the expansion cabinet. Install the system Power supply modules in the main power supply chassis and, if needed, in the expansion power supply chassis. Install the computer cards and computer drives in the main equipment cabinet. Install the telecommunication cards in the main equipment cabinet and, if needed, in the expan- sion cabinet. Then connect the cards to the cables (or line cords) that run from the MDF blocks (or MDF modular jack assemblies). Install the station instruments and any optional station equipment, such as headsets, handset am- plifiers, and Data Port Modules. Install any optional system equipment, such as output device(s) for station message detail re- cording (SMDR) and station message detail ac- counting (SMDA), external paging network, external music source(s), voice mail, etc. Ensure that all equipment is working properly. Refer to the PROG RAMMlNG section of this manual to configure and program the system. NOTICE This IM!!lGiUX 4161832 Installation and Field Maintenance Manual instructs certified field tech- nicians on the proper installation practices for the 416/832 System. This manual does not provide step- by-step instructions for premises wiring practices as dictated by the National Electrical Code, which in- cludes, but is not limited to, cable layouts, cable installation, AC power installation, proper AC grounding, eliminating or preventing external inter- ferences (including, but not limited to, RFI, EMI, lightning, AC power disturbances, static discharge), and othertelephony practices standard within the in- dustry. Cable installers, electricians, and field tech- nicians are expected to be properly trained and, if applicable, licensed in their trade practices. OffZul 4161832 ce@%xtion is required for technical as- sishance. Page 3-3
INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE 3. PRE-INSTALLATION CHECKLIST 3.1 To make installation easier, use the checklist on the following pages when preparing to install the sys- tem. (Hardware specifications are included in the SPECIFICATIONS section.) A. ESTABLISH SUITABLE ENVIRONMENTAL CONDITIONS FOR THE SYSTEM - Locate the equipment cabinet within 5 feet (1.5 me- ters) of an isolated, dedicated, 105-125VAC, 57-63IIx, 3OA, single-phase commercial power source. Also, since the power supply AC power cable is terminated on a NEMA W-30 twist-lock plug, a compatible AC receptacle (L5-30R) is need- ed. NOTE: This m be an isolated, dedicated AC cir- cuit for proper operation. All three wires (power, neutral, and ground) must be run separately from the outlet to the breaker panel without being bonded to any other wire or circuit. Do NOT plug any other equipment into this outlet. To maintain the protec- tion provided by the isolated, dedicated circuit, the length of the AC power cord limits the distance be- tween the power supply and the outlet; DO NOT use an extension cord. Also, to protect the system from AC voltage surges, a surge/spike protector is supplied with the system (refer to page 2-11 for specifications). - Select the equipment cabinet location to minimize cable run length. Station instruments connected to the system must not exceed the limits (using 24AWG wire) listed in the table on page 3-30. The ohm values are loop measurements; feet (meter) val- ues are the maximum one-way measurements from the equipment cabinet. - Do not expose the equipment cabinet location to di- rect sunlight, high humidity, heat, dust, or strong magnetic fields (such as those generated by heavy motors and large copy machines). - The MDF requires at least a 4 x g-foot (1.2 x 2&meter), x-inch plywood backboard. (Depend- ing on the number of stations and trunks, a larger backboard may be necessary.) This will allow room to mount the terminal blocks, modular jack assem- blies, and optional peripheral equipment. - For cooling purposes, provide ample air space around the equipment cabinet assembly (minimum one foot on all sides). Other than the programming monitor and keyboard, do not place or store items on top of the equipment cabinet. - The -SMDR/SMDA output device(s) must not have cables longer than 50 feet (15 meters). - Locate the equipment in a climate-controlled room with the following environmental conditions: REQUlREMENTSINOPERATlON Temperahue - 32” to 104” F -40” to 185’ F Equipment Cabinet o” to 40” c -40°tOSYC Temperature - 32” to 113” F -40” to 185” F Station Instruments ODto 45°C -40” tO8PC Relative Humidity 5% to 95% 5% to 95% (Non-Condensing) Altitude up to 10,oal ft. up to 40,ooo ft. (3,048 m.) (12,192 m.) NOTE: It is recommended that the maximum oper- ating temperature (as listed above) never be exceed- ed. Therefore, when installing the equipment cabinet, expansion cabinet, and station instruments, allow a sufficient margin for error in case of air con- ditioning failure, routine maintenance, plant shut- down, etc. As a general rule, if conditions are suitable for office personnel, they are also suitable for all equipment and station instrument operation. A properly controlled environment will help to ex- tend the operating life of the equipment. From VL 1459, a product safety specification governing telephone equipment: - Never install telephone wiring during a lightning storm. - Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. - Never touch uninsulated telephone wires or termi- nals unless the telephone line has been disconnected at the network interface. - Use caution when installing or modifying telephone lines. Page 3-4
INTER-TELPRACTICES IMx/GM.X 416/832 INSTALLATION & MAINTENANCE INSTALLATION Issue 1, November 1994 B. ASSEMBLE THE NECESSARY TOOLS AND SUPPLIES - Industry-standard, three-pair (six-conductor) twisted cable to run from the MDF to all station in- struments, including: keysets, analog DSS/BLF Units, Attendant Computer Consoles, ESLSs, SLIs, single-line DTMF sets, and playback devices. (For exceptions, see the NOTE on page 3-7.) - Six-conductor modular jack assemblies for all sta- tion instruments. (For exceptions, see the NOTE on page 3-7.) - A high-impedance digital multimeter to check the power supply and ensure correct wiring of the modu- lar jack assemblies. Multimeter accuracy must be &OS% or better. - Standard terminal blocks (66Ml-50 type) and bridg- ing clips for constructing the MDF. - Industry-standard, 25pair cable for connecting the MDF terminal blocks to the telecommunication cards in the equipment cabinet and, if installed, the expansion cabinet. - Industry-standard, cross-connect wire may be need- ed for certain applications. - %-pin female amphenol-type connectors (with rec- ommended non-conducting, plastic covers) and a connecting machine. - Ferrite beads for all station, trunk, and RS-232-C cables. (Refer to SPECIFICATIONS, page 2-4.) - Gas discharge tubes with silicon avalanche suppres- sors for lightning protection on the CO, DID, OPX, and E&M trunks. - Grounding terminal and 1OAWG wire for grounding the equipment cabinet. - Standard telephone hand tools and the mounting hardware for the MDF backboard, trunk and station blocks, modular jack assemblies, etc. - Programming monitor and keyboard for customiz- ing the database (refer to page 2-36 for specifica- tions). 3.2 If any Tl spans are to be installed: Depending on the type of Tl termination used by the telephone compa- ny (telco) and how close it is to the MDF, the following tools and supplies are also needed. NOTE: The Tl span is typically connected to the stan- dard RJ48C modular jack provided on the Tl Card. However, in certain situations (e.g., when using an ex- ternal CSU equipped with a DB15 connector), it may be Page 3-5 more convenient to use the card’s optional DB15 con- nector instead. Refer to page 3-21 for more information. For Tl spans terminated on RJ48C jacks near the MDF: - Four-pair, non-reversing, mod-to-mod line cords (one for each Tl span installed). For Tlspans terminated on BJ48C jacks away from the MDF (see Figure 3-9 on page 3-19): - Eight-conductor modular jack assemblies (two for each Tl span installed). - Four-pair, non-reversing, mod-to-mod line cords (two for each Tl span installed). - Tl cable -enough to extend from each telco RJ48C jack to the MDF (see page 2-25 for cable specifica- tions). For Tl spans terminated on an RI-type block (see Figure 3-11 on page 3-20): - Eight-conductor modular jack assemblies (one for each Tl span installed). - Four-pair, non-reversing, mod-to-mod line cords (one for each Tl span installed). - Tl cable -enough to extend from each telco termi- nation to the MDF (see page 2-25 for cable specifi- cations). C. PLAN S’IXl’ION LOCATIONS AND TYPES OF STATION INSTRUMENTS NOTE: For information on the GX and GMX station instruments, refer to appendixes A and B in the back of this manual. - Prepare a cable identification plan using station cir- cuit numbers; do not use extension numbers (see page 3-7 for details). - Keysets: The IMX 416/832 System has the capacity for up to 400 keysets (800 on expanded systems) if using the new digital keysets. The GMX-416/832 System has the capacity for up to 208 keysets (416 I on expanded systems). Refer to page 2-26 in SPECI- FICATIONS for a listing of the available keyset models and for more information on maximum sta- tion capacities. Excluding non-display only models, all keysets can be converted to display keysets by in- stalling optional Liquid Crystal Display (LCD) Units (see REPLACEMENT Pm for part num- ber). NOTE: The main equipment cabinet has 26 slots for station and trunk cards. The expansion cabinet, if in-
INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES IMWGMX 416/832 JNSTAUATION & MAINTENANCE I DSWBLF Units: Up to 50 keyset circuits can be equipped with DSS/BLF Units. Digital units are powered by their own AC transformers and do not require a DKSC circuit that is separate from the key- set’s circuit. Bach analog unit requires one KSC or KSC-D circuit and its own cabling. As many as four analog units can be installed on a single KSC. Attendant Computer Consoles: If desired, up to 1. 192 Attendant Computer Consoles (384 on expand- ed systems) can be installed on the system. The con- soles are connected to KSC or KSC-D circuits. stalled, also has 26 slots. The actual number of sza- tions and trunks available depenak on the number and type of can& station insument~ and power supply modules installed NOTE: For additional information on the Attendant Computer Console, along with detailed installation and programming instructions, refer to the manual included with the console. I - Single-Line Sets: Up to 400 single-line sets (816 on expanded systems) can be installed on the system. They can be Enhanced Single-Line Sets (BSLSs), Single-Line Instruments (SLIs), or industry-stan- dard, single-line DTMF sets. - PlaybackDevices: Playback devices can be used in place of single-line stations. They are especially useful as hunt group overflow/announcement sta- tions and automated attendant stations. (Refer to page 2-35 for specifications.) D. ASSEMBLE THE OPTIONAL EQUIPMENT - Headsets for keyset stations and handset amplifiers for keyset or single-line set stations. - Digital keyset Personal Computer Data Port Mod- ules (PCDPMs) for using Off-Hook Voice Announce (OHVA) features, and for installing a digital DSS/ BLF Unit and/or an optional Modem Data PortMod- ule. - Digital keyset Modem Data Port Modules (MDPMs) for comtecting modem-equipped data devices or single-line sets. - Analog keyset Data Port Modules for hooking up either modem-equipped data terminals or loud ring- ing adapters and external signaling devices. - SMDR/SMDA output device(s) must not have cables longer than 50 feet (15 meters). (See page 2-36 for specifications.) - System battery back-up - uninterruptable power supply or standby power supply. (Refer to page 2-38 for specifications.) - OPXrepeater(s) for amplifying voice volume levels, if necessary. (See page 2-35 for specifications.) - Up to two external music sources. - External paging speakers and amplifier(s). (Refer to the NOTE and CAUTION on page 2-7.) - General signaling devices. - Power failure transfer equipment (customer-pro- vided PFTrelay card, card mounting case, and exter- nal power source). - Electronic equipment (alarms, lights, etc.) to con- nect to the night transfer relay and/or the Tl alarm relays. - For stand-alone/remote system programming, an IBM AT-compatible personal computer with a mini- mum: 6MB available memory on the hard disk drive, 5y4-inch double sided/high density (1.2MB) floppy disk drive, 640k RAM (with minimum 512k avail- able), MS-DOS 3.3 (or 5.0,6.0, or 6.2), 300 (or 1200 or 2400) baud modem, and monochrome or color monitor (CGA is not recommended). A program- ming mouse is optional. - Doorbox equipment. (Refer to page 2-38.) - Voice mail equipment. (Refer to page 2-38.) - Facsimile (FAX) machine. (Refer to page 2-38.) - Talkback speakers and external control unit. (Refer to page 2-38.) Page 3-6