Inter-Tel Imx/Gmx 416/832 Installation Manual
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INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & -ANCE INSTALLATION Issue 1, November 1994 FIGURE 3-71. INTER-TELDVK U/S-LINE KEYSET “SMALL” LCD INS’lALLATION FACEPLATE ASSEMBLY (INSIDE VIEW) DISPLAY WINDOW LCD CONNECTOR RIBBON CABLE LCD UNll CONTROL BOARD Page 3-127
INSTALLATION Issue 1. November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE Keyset Installation 733 Install all Inter-Tel/DVK keysets as follows: NOTE: For information on installing the GX and GMX keysets, see appendixes A and B in the back of this manual. (1) Before mounting the modular jack assembly and connecting the keyset, measure the voltage on the RED terminal of the modular jack assembly with respect to the GREEN terminal. (The “com- mon” probe of the voltmeter is placed on the GREEN terminal.) It must measure +3OVDC (f2.0VDC). If -30VDC is measured, check the cabling for a reversed pair. CAUTION If the power pair (W/BL, BL/W) is reversed, in- stalling a keyset will open the fuse (or associated thermistor) on the KSC-D. If the card has a fuse, this affects operation of all keysets, DSWBLF Units, and Attendant Computer Consoles con- nected to that card. (2) Mount the modular jack assembly on the wall. (3) Remove the keyset baseplate to expose the con- trol board. (4) Attach the coiled handset cord to the handset and to the handset jack (56) on the bottom of the key- set. Place the handset on hook. (5) Plug one end of the line cord into the wall- mounted modular jack assembly. Plug the other end into the line cord jack (Jl) on the bottom of the keyset. NOTE: To aid in installation and troubleshoot- ing, display keysets show their station circuit number, extension number, and assigned user name for five seconds when power is turned on and the line cord is first plugged in. This display also appears after a system reset, and whenever the line cord is removed and replaced while pow- er is on. The station identification displays for five seconds, then the keyset changes to the ap propriate display, depending on its current status. (6) Perform the Inter-Tel/DVK keyset self-test: a. While pressing the asterisk (*) and pound (#) keys, unplug and replace the keyset line cord. b. Release the keys. The keyset rings momen- tarily. (Display keysets show a dark display - all pixels lit.) c. Lift and replace the handset. The keyset rings momentarily. (Display keysets show a blank display - no pixels lit.) d. Lift and replace the handset. The keyset rings momentarily and all LED-equipped keys light. (Display keysets show KTS SELF- TESTLED MHRIX.) If any of the LEDs do not light, return the keyset for repair. e. Lift and replace the handset. The keyset rings momentarily and all of the LEDs go out. (Display keysets show KTS SELF-TEST KEY M.tYmIx.) f. One at a time, press each of the keys on the keyset in any order. A progress tone (or a DIMF tone for keypad keys) is heard if the key is functioning properly. If the signals are not heard, the key is faulty. Return the keyset for repair if any key is faulty. g. Lift and replace the handset. The audio inte- grated module tones are broadcast over the speakerphone speaker. (Display keysets show KTS SELF-TEST AIM TONES.) h. Lift and replace the handset. Audio inte- grated module tones of various volume lev- els, from softest to loudest, are broadcast over the speakerphone speaker. (Display keysets show KTS SELF-TEST AIM TONE VOLUME.) i. Lift and replace the handset. Tones of various volume levels, from softest to loudest, are broadcast over the speakerphone speaker. (Display keysets show KTS SELF-TEST AlM SPK VOLUME.) j. Lift the handset, then press and release the hookswitch. Tones of various volume levels, from softest to loudest, are broadcast over the handset receiver. (Display keysets show KTS SELF-TESI- AIM HS VOLUME.) k. Press and release the hookswitch. A continu- ous tone is broadcast over the handset receiv- er using the primary voice path. (Display keysets show KTS SELF-TEST AIM XMT/ RCV PRI.) 1. Press and release the hookswitch. A continu- ous tone is broadcast over the handset receiv- er using the secondary voice path. (Display keysets show KTS SELF-TEST AIM XMT/ RCV SEC.) m. Press and release the hookswitch. The hand- set transmitter is connected to the handset re- Page 3-128
INTER-TELPRACTICES IMX/GMX 416/832 INSlALLATION & -ANCE INSTALLATION Issue 1, November 1994 xl. 0. S. t. ceiver via the primary voice path. (Display keysets show KTS SELF-TEST HOT HANDSET PRI.) While speaking into the handset transmitter, determine that sidetone is being received over the handset receiver. press and release the hookswitch. The hand- set transmitter is connected to the handset re- ceiver via the secondary voice path. (Display keysets show KTS SELF-TEST HOT HANDSET SEC.) While speaking into the handset transmitter, determine that sidetone is being received over the handset receiver. press and release the hookswitch. The speak- erphone microphone is connected to the handset receiver. (Display keysets show KTS SELF-TEST SPKRPHONE MIC.) While speaking into the speakerphone microphone (or rubbing a finger over the opening to the microphone), determine that the sound is being broadcast over the handset receiver. Place the handset back in its cradle. The key- set rings momentarily and it takes about ten seconds for the keyset to return to normal op eration. (Display keysets show RTS SELF- TEST COMPLETED for about five seconds. Then, the keyset’s identification, as de- scribed in the NOTE to step 5 on page 3-128, displays for about five seconds.) Replace the keyset if faulty. (7) Replace the baseplate. (8) The keyset ring tone can be changed by perform- ing the steps described in the FEKWREB sec- tion on page 4-48. (9) If necessary, change the keycaps to match the way the keyset will be programmed to work. Wall Mounting Keysets 7.34 (1) (2) (3) (4) (5) (6) To mount the keyset on a wall: Remove the keyset baseplate. Rotate the baseplate so that the mounting holes are at the top. Then position the plate in the de- sired location on the wall. Mark the location of the keyset mounting holes on the wall. Set the baseplate aside. Drive a screw into the center of each mounting hole marking. Allow the head of the screw to protrude approximately y4 inch. Replace the baseplate on the keyset with the mounting holes at the top. Position the mounting holes of the baseplate over the screws and slide the keyset into position on the wall. Optional Headsets 735 Refer to SPECIFICATIONS, page 2-31, for headset requirements. To attach a headset to a keyset: (1) (2) (3) (4 (5) Remove the coiled handset cord from the hand- set jack on the bottom of the keyset. Leave the handset in the cradle. Insert the headset modular plug into the jack. Plug in the headset power source, if used. If the headset has an on/off switch, turn on the headset. On the keyset, press the SPCL key and enter the headset enable feature code (default value is 315). To disable the Met, press SPCL and enter the headset disable feature code (default value is 316). Unplug the headset and reconnect the handset. Page 3-129
INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALIATION & MAINTENANCE Optional Data Port Modules 736 All Inter-Tel/DVK keysets may be equipped with optional Data Port Modules (refer to REPLACEMENT PARTS for the part number). The Data Port Module con- tains a four-conductor modular jack that can be used to connect either a data device (such as a personal comput- er with a direct-connect modem) or an LRA and an ex- ternal signaling device (such as a loud bell, horn, flashing light, etc.) to the keyset. 7.37 Install the Data Port Module as outlined below. For a diagram, see Figure 3-72 on page 3-131. (1) (2) (3) (4) (5) (6) (7) Remove the keyset baseplate. Unplug the line cord from its modular jack. Remove the lO-pin shorting plug located on the keyset control board. Save the shorting plug by taping it to the inside of the baseplate. The plug must be replaced if the Data Port Module is later removed. Align the Data Port Module over the three posts protruding from the inside of the baseplate and insert the screws (do not over tighten). Plug the Data Port Module cable into the pins on the keyset control board (where the shorting plug was previously located). Make sure the cable connector is securely seated. Place jumper straps SPl, SP2, SP3, and SP4 on the Data Port Module in the appropriate posi- tions. Depending on how the Data Port Module will be used, refer to one of the two possible set- tings outlined in Figure 3-72. (8) 7.38 If connecting a nmlem-equippeddata device, re.- .--\. fer to paragraphs 7.38 through 7.40. ./’ If connecting a loud ringing adapter and an er- temal signaling &vice, refer to paragraphs 7.41 through 7.43. To connect a modemsquipped data device: The optional Data Port Module can be used to connect a zdata device (such as a personal computer) equipped with a direct-connection modem to a keyset. The data device can be used with the keyset to communicate with remote data equipment over voice channels being used for CO or intercom calls. The data device’s modem must be ex- ternally powered (or capable of operating on 2OmA of loop current) and have an RJll CO trunk interface. 7.39 The data device can be activated using the keyset or an auto-dial modem. (For more details and an expla- nation of monitoring or transferring the data connection, refer to page 4-101 in TENURES). The data device is disconnected whenever one of the following occurs: the modem attached to the keyset disconnects from the call, the called modem disconnects from the call, or the data connection is transferred to the keyset’s primary voice path and the call is disconnected. , 7.40 (1) (2) (3) Install the data device as follows: Insert the modem line cord (which would nor- mally be connected to a CO jack) into the modu- lar jack on the keyset’s Data Port Module. Ensure that the jumper straps on the Data Port Module are set to the proper data device posi- tions. Refer to Figure 3-72. Plug the keyset line cord into the keyset’s modu- lar jack and reattach the baseplate. Page 3-130
INTER-TELPRACTICES INSTALLATION lMX/GMX 416/832 INsmLLATION & MAINTENANCE Issue 1, November 1994 FIGURE 3-72. INTER-TELJDVK DATA PORT MODULE INSTALLATION SE-ITING FOR DATA DEVICE SElTlNG FOR LRA MODULAR JACK PLUG LOCATION (on keyset control bc=Jl Page 3-131
INSTALIAITON Issue 1, November 1994 INTER-TELPRACTICES JMX/GMX 416/832 INSTALLATION & MAINTENANCE 7Al To connect a Loud Ringii Adapter (LRA): The optional Data Port Module can be used to connect external signaling equipment such as loud bells, horns, flashing lights, etc. to a keyset. This application is useful in areas where the normal ring tone of the keyset cannot be heard, such as warehouses and loading docks. The signaling device follows the normal ringing patterns of the keyset. NOTE Since handsfiee intercom calls may be difficult to hear in noisy areas, keysets with LEAS installed should be programmed for handsfree disable so that us- ers are alerted to incoming intercom calls by continuous double ring tones. (Refer to FEXlVRB, page 4-55.) 7.42 An electromechanical LRA device is placed be- tween the keyset Data Port Module and the external sig- naling equipment to provide the necessary interface relay. Refer to page 2-3 1 for LRA device specifications and recommendations. A diagram of a typical set-up is shown in Figure 3-73 below. 7.43 Install the LRA as follows: (1) Using 24AWG wire, connect the LRA device in- put (coil circuit) to the RED and GREEN wires (2) (3) (4) (5) on a modular jack assembly. Some devices re- quire that polarity be observed between the LRA input and the modular jack. NOTE: In order for the LRA device to operate properly, the maximum resistance from the mod- ular jack to the LRA should be kept under 100 Ohms. Attach a mod-to-mod line cord to the modular jack assembly and to the modular jack on the keyset’s Data Port Module. Ensure that the jumper straps on the Data Port Module are set in the proper LRA positions. Re- fer to Figure 3-73 on the previous page. Connect the LRA device output (contacts) to the signaling device according to the manufacturer’s instructions. Use the appropriate gauge wire for handling the current/voltage rating of the signal- ing device. Plug the keyset line cord into the modular jack on the back of the keyset and reattach the baseplate. FIGURE 3-73. INTER-TEL/DVK LRA SET-UP KEYSET DATA PORT MODULE MODULAR JACK ASSEMBLY LRA DEVICE (e.g., relay) SIGNAL DEVICE (e.g., bell) 0 BK NOTE: Each time the keyset rings, the Data Port Module provides 20-26mAof loop current to the LRA. This causes the LRA contacts to close and activates the signaling device. The LRA is not affected by the ring tone or the ringer volume of the keyset. The LRAmust be capable of operating on 2OmA current (approximately 2OvDc). Page 3-132
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE INSTALLATION Issue 1, November 1994 D. IMX 416/832 DIGITAL DSS/BLF UNlT INSTALLATION 7.44 Up to 50 digital keysets can be equipped with up to four digital Direct Station Selection/Busy Lamp Field (DWBLF) Units each. Each single DSWBLF Unit has 60 keys for directly accessing up to 60 numbers. The numbers can be station extension numbers, hunt group pilot numbers, or other system features. NOTE: The system can have as many as 50 keyset cir- cuits equipped with DSWBLFUnits. For example, there could be a maximum of 50 digital keysets (i.e., DKSC circuits) equipped with up to four digital DSS/BLF Units each. Or, there could be a maximum of 50 KSC or KSC-D circuits equipped with one analog DSS/BLF Unit each. Or, there could be any combination of the two using up to 50 keyset circuits. 7.45 Digital DSS/BLF Units are physically attached to and programmed to be used with specific digital key- sets. The units are powered by their own AC transformer and do not require a DKSC circuit that is separate from the keyset’s circuit. If necessary, all 16 keysets con- nected to the same Digital Keyset Card can be equipped with up to four digital DSS/BLF Units each. NOTE: Digital keysets cannot be equipped with analog DSS/BLF Units. Likewise, analog keysets cannot be equipped with digital DSS/BLF Units. 7.46 Unpack and inspect the DSS/BLF Units before installing them. 7.47 Install each digital DSWBLFUnit as outlined be- low. For diagrams of the installation, see Figures 3-64 and3-74onpages3-112and3-134. 0) (2) (3) Remove the baseplate on the back of the DSSf BLFUnit. On the connector board located in the baseplate, plug the free end of the PCDPM-to-DSS inter- face cable into the main RS-232-C comtector (Jl). (The other end of the cable was previously attached to the PC Data Port Module on the cor- responding keyset; see also Figure 3-64 on page 3-112.) Plug the AC transformer cable into the power connector (54) on the baseplate connector board. (The transformer will later be plugged into an AC power source.) NOTE: DSS/BLF Units always require their own separate AC transformers. For a diagram of AC transformer requirements, refer to Figure 2-2 on page 2-29. (4) To attach a second DSS/BLFUnit to the first unit (see Figure 3-64 on page 3-112): a. Plug one end of a DSS-to-DSS interface cable into the secondary RS-232-C connec- tor (J2) on the baseplate connector board in the first unit. b. Remove the baseplate on the, back of the second DSS/BLF Unit. c. Plug the other end of the DSS-to-DSS inter- face cable into the main RS-232-C connector (Jl) on the baseplate connector board in the second unit. d. Plug the AC transformer cable into the power connector (54) on the baseplate connector board in the second unit. (The transformer will later be plugged into an AC power source.) NOTE: If multiple DSWBLF Units are installed, each individual unit must be equipped with its own AC transformer. Iu addition, the PC Data Port Module on the corresponding keyset must be equipped with its own AC transformer. (5) To attach a third or fourth unit, repeat step 4. (6) Perform the DSS/BLF Unit self-test: a. While holding down the first two keys in row one (extension numbers 100 and 101 in the default database), plug the main AC trans- former unit into an available AC power source. (DONOTuse the outlet for the equip ment cabinet.) All the keys should light up. If an LED does not light, unplug the AC trans- former unit and plug it in while holding down the first two keys in row one (ext. 100 and 101). If the test fails again, replace the DSS/ BLF Unit. b. Ress each key individually (in any order) to remove the lit status. When finished, all keys should be unlit. If an LED does not go out, unplug the AC transformer unit and repeat steps a and b. If the test fails again, replace the DSS/BLF Unit. After all the keys have been tested, it takes approximately five sec- onds for the DSS/BLF Unit to return to nor- mal operation. c. Replace the baseplate on the back of the DSS/BLF Unit. Page 3-133
DBTALLATION Issue 1, November 1994 lNTER-TEL4PRACTIcES JMX/GMX 416/832 INS’IALLATION & MAINTENANCE FIGURE 3-74. BACK OF DIGITAL DSS/BLF UNIT RS-232-C RS-232-C CONNECTOR CONNECTOR TO KEYSET PC DATA TO 2ND DSS/BLF PORT MODULE UNn; IF INSTALLED I POWER CONNECTOR TO AC TRANSFORMER / I I / Y b J2 / / 0 , / INSIDE OF BASEPLATE BACK OF DIGITAL DSS/BLF UNIT ‘.. A ::z: J1 A El g$; .,.. .v,.,.,.,...,.,. ,.,........ .,.,..... B 0 .::&>: .A...& ‘.:~:;:~:.. m Q Q Page 3-134
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION % MAINTENANCE INSTALLATION Issue 1, November 1994 E. ITMX 416/832 ANALOG DSS/BI,F UNIT INSTALLATION m 7.48 Up to 50 IMX Direct Station Selection/Busy Lamp Field (DSWBLF) Units can be installed on the IMX 416/832 System. A Keyset Card (KSC or KSC-D) can support up to four analog units. Each DSS/BLF Unit has 60 keys for directly accessing up to 60 numbers. The numbers can be station extension numbers, hunt group I pilot numbers, or other system features. NOTE: The system can have as many as 50 keyset cir- cuits equipped with DSS/BLFUnits. For example, there could be a maximum of 50 KSC or KSC-D circuits equipped with one analog DSS/BLFUnit each. Or, there could be a maximum of 50 digital keysets (i.e., DKSC circuits) equipped with up to four digital DSS/BLF Units each. Or, there could be any combination of the two using up to 50 keyset circuits. 7.49 As with keysets, IMX DSWBLF Units require three-pair cabling. After they are installed, the DSS/ BLF Units must be assigned in database programming to be used along with designated keysets. As many of the units as desired can be assigned to one keyset. I NOTE: Analog keysets cannot be equipped with digital DSS/BLF Units. Likewise, digital keysets cannot be equipped with analog DSS/BLF Units. 750 Unpack and inspect the DSS/BLF Units before installing them. Each DSS/BLF Unit is shipped with a 7-foot line cord. 7.51 Install each IMX DSS/BLF Unit as follows: (1) Before connecting the DSS/BLF Unit to the ap propriate Keyset Card, measure the voltage on the RED terminal of the modular jack assembly with respect to the GREEN terminal. (The “com- mon” probe of the voltmeter is placed on the GREEN terminal.) It must measure +3OVDC (f2.OVDC). If -30VDC is measured, check the cabling for a reversed pair. (2) Mount the modular jack assembly ‘on the wall. (3) Perform the DSS/BLF Unit self-test: a. Plug the line cord into the modular jack assembly. b. While holding down the key at the top of col- umn one and the key at the top of column two, plug the line cord into the KSU jack on the bottom of the DSS/BLF Unit. All the keys should light up. If an LED does not light, re- move and replace the line cord. If the test fails again, replace the DSWBLF Unit. c. Press each key individually (in any order) to remove the lit status. When finished, all keys should be unlit. Ifan LED does not go out, re- move and replace the line cord and repeat steps b and c. If the test fails again, replace the DSS/BLF Unit. After all the keys have been tested, it takes approximately 10 sec- onds for the DSS/BLF Unit to return to nor- mal operation. CAUTION If the power pair (W/BL, BL/W) is reversed, in- stalling a DSWBLFUnit will open the fuse (or as- sociated thermistor) on the KSC or KSC-D. If the card has a fuse, this affects operation of all keysets, DSS/BLF Units, and Attendant Comput- er Consoles connected to that card. Page 3-135
INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES IMWGMX 416/832 INSTALLATION 8z MAINTENANCE F. GMX-416/832 ANALOG DSS/BLF TJNlT INSTAUATION 1 752 Up to 50 single or tandem Direct Station Selec- tion/Busy Lamp Field @SS/BLF) Units can be installed on the system. A Keyset Card can support up to four units. Each single DSS/BLF Unit has 60 keys for direct- ly accessing up to 60 numbers. The numbers can be ei- ther station extension numbers or hunt group pilot numbers. The numbers can be station extension num- 1 hers, hunt group pilot numbers, or other system features. 7.53 As with keysets, DSS/BLF Units require three- pair cabling. After they are installed, the DSWBLF Units must be assigned in database programming to be used along with designated keysets. As many of the units as desired can be assigned to one keyset. NOTE: For information on installing the GX and GMX DSS/BLF Units, refer to appendixes A and B in the back of this manual. 7.54 Unpack and inspect the DSWBLF Units before installing them. Each DSS/BLF Unit is shipped with a 7-foot line cord. 755 Install each Inter-Tel/DVKDSS/BLFUnit as fol- lows: (1) If installing a tandem unit, connect a second modular jack assembly in parallel with the exist- ing modular jack assembly. One jack will be used for the first DSS/BLF Unit, while the other jack will be used for the second DSS/BLF Unit. (2) Before connecting the DSS/BLF Unit to the ap- propriate Keyset Card, measure the voltage on the RED terminal of the modular jack assembly with respect to the GREEN terminal. (The “com- mon” probe of the voltmeter is placed on the GREEN terminal.) It must measure +3OVDC (f2.0VDC). If -3OVDC is measured, check the cabling for a reversed pair. CAUTION If the power pair (W/BL, BL/W) is reversed, in- stalling a DSWBLF Unit will open the fuse (or as- sociated thermistor) on the KSC-D. If the card has a fuse, this affects operation of all keyseta, DSS/ BLF Units, and Attendant Computer Consoles connected to that card. (3) Mount the appropriatemodular jack assembly on the wall. (4) Remove the four screws on the bottom of the DSS/BLF Unit and remove the bottom cover. (!I) Locate the strap (J2) in the lower-right comer of the control board (see Figure 3-75 on page 3-137). (6) If the unit will be using the programmed key arrangement for LXWBLF 1, place the strap in the DSSl position (over the right two pins). If the unit will be using the programmed key arrange- menf for DSS/BLF 2, place the strap in the DSS2 position (over the left two pins). NOTE: Tandem units should have one unit set for DSSl and one unit set for DSSZ. If tandem units have the same strap settings, there will be erroneous indications on the DSS/BLF Units and the keyset, and there may be errors throughout the system. (7) Perform the DSS/BLF Unit self-test: a. Plug one end of the line cord into the modular jack on the unit’s control board. b. While holding down keys 100 and 110 (de- fault), plug the other end of the line cord into the appropriate modular jack assembly. All the keys should light up. If an LED does not light, remove and replace the line cord while holding down keys 100 and 110 (default). If the test fails again, replace the DSWBLF unit. c. Press each key individually (in any order) to remove the lit status. When finished, all keys should be unlit. Ifan LED does not go out, re- move and replace the line cord and repeat steps a and b. If the test fails again, replace the DSS/BLF Unit. After all the keys have been tested, it takes approximately 10 sec- onds for the DSWBLF Unit to return to nor- mal operation. d. Reassemble the DSWBLF Unit. G. AlTENDANT COMPUTER CONSOLE INSTALLATION 7.56 For complete information on the Attendant Com- puter Console, along with detailed installation and pro- gramming instructions, refer to the manual included with the console. Page 3-136