Inter-Tel Imx/Gmx 416/832 Installation Manual
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INTER-TELPRAcTIcEs IMX/GMX 416/832 INST4LLATION & MAINTENANCE INS’E4LLATION Issue 1, November 1994 Xgital Keyset Installation ‘3 Install all digital keysets as follows: (1) Before mounting the modular jack assembly and connecting the keyset, measure the voltage on the YELLOW terminal of the modular jack assembly with respect to the BLACK terminal. (The “common” probe of the voltmeter is placed on the BLACK terminal.) It must measure a posi- tive voltage. If a negative voltage is measured, check the cabling for a reversed pair. (2) (3) (4) (5) Mount the modular jack assembly on the wall. Attach the coiled handset cord to the handset and to the handset jack on the bottom of the keyset. Place the handset on hook. Plug one end of the line cord into the wall- mounted modular jack assembly. Plug the other end into the line cord jack on the bottom of the keyset. NOTE: To aid in installation/troubleshooting, display keysets show their station circuit num- ber, extension number, and assigned user name for several seconds when power is turned on and the line cord is first plugged in. This display also appears after a system reset, and whenever the line cord is removed and replaced while power is on. The station identification displays for several seconds, then the keyset changes to the appropri- ate display, depending on its current status. Perform the digital keyset self-test: a. While pressing the asterisk (*) and pound (#) keys, unplug and replace the keyset line cord. b. Release the keys. The keyset rings momen- tarily. (Display keysets show a dark display - all pixels lit.) c. Lilt and replace the handset. The keyset rings momentarily. (Display keysets show a blank display -no pixels lit.) d. Lift and replace the handset. The keysetrings momentarily and all LED-equipped keys light. (Display keysets show DKTS SELF TESTLEDMAl-RlX .) If any of the LEDs do not light, return the keyset for repair. e. Lift and replace the handset. The keyset riugs momentarily and all of the LEDs go out. (Display keysets show DKTS SELF TEST KEYMMRIXOO.) f. One at a time, press each of the keys on the keyset in any order. If the key is functioning properly, a key tone (or a DTMF tone for Executive keypad keys) is heard and, on dis- play keysets, a specific code is shown. (The proper code for each key is diagrammed in Figure 3-62 on the next page.) Ifthe signal is not heard or the displayed code is incorrect, the key is faulty; return the keyset for repair. g. Lift and replace the handset. The speaker tones are broadcast over the speakerphone speaker. (Display keysets show DKTS SELF TEST SPEAKER TONES.) h. Lift and replace the handset. Tones of various volume levels, from softest to loudest, are broadcast over the speakerphone speaker. (Display keysets show DKTS SELF TEST SPEAKER VOLUME.) i. Lift the handset, then press and release the hookswitch. The handset tones are broadcast over the handset receiver. (Display keysets show DKTS SELF TEST HANDSET TONES.) j. Place the handset back in its cradle. The key- set rings momentarily and it takes approxi- mately five seconds for the keyset to return to normal operation. (Display keysets show DKTS SELF TEST COMPLEI’ED! for sev- eral seconds. Then, as described in the NOTE to step 6, the keyset’s identification displays for several seconds.) NOTE: If the keyset watchdog timer fails, the DKTS SELF TESI COMPLETED! dis- play is followed by a DKTS SELF TEST WATCHDGG ERROR display and eight short bursts of ring tone. Replace the defec- tive keyset. k. Replace the keyset if faulty. (6) Replace the existing slide-out directory card on the bottom of the keyset with the IMK directory card included in the keyset’s box. (7) The keyset ring tone can be changed by perform- ing the steps described in the m sec- tion on page 4-48. (8) Ifnecessary, replace the keyset’s paper template with one labeled to match the programmed fea- ture keys. Page 3-107
INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALL,A~ON & MAINTENANCE FIGURE 3-62. DIGITAL KEYSET SELF-TEST KEY MATRIX STANDARD DIGITAL KEYSET EXECUTIVE DIGITAL KEYSET Page 3-108
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE INSlXLLATlON Issue 1, November 1994 Wall Mounting Digital Keysets 7.6 To mount the keyset on a wall: (1) (2) (3) (4 (5) (6) Remove the keyset baseplate from the top half of the back of the keyset. Rotate the baseplate 1800 and attach it to the bot- tom half of the back of the keyset. NOTE: If a PCDPM is already installed inside the baseplate, first open the keyset and reroute the PCDPM-to-keyset interface cable through the knockout in the bottom half of the keyset (see Figure 3-63 on page 3-111). Using a ruler, mark the location of the keyset mounting holes on the wall. (The centers of the two perpendicular mounting holes on the back of the keyset are four inches apart.) Drive a screw into the center of each mounting hole marking. Allow the head of the screw to protrude approximately y4 inch. In order to hold the handset in place while the keyset is wall-mounted, slide the reversible cradle hook out, rotate it 1800, and reinsert it. Position the keyset mounting holes over the screws and slide the keyset into position on the wall. (If necessary, adjust the screws to ensure that the keyset is held firmly in place.) Optional Headsets 7.7 Refer to SPECIFICATIONS, page 2-27, for head- set requirements. To attach a headset to a keyset: (1) (2) (3) (4) (5) Remove the coiled handset cord from the hand- set jack on the bottom of the keyset. Leave the handset in the cradle. Insert the headset modular plug into the jack. Plug in the headset power source, if used. If the headset has an on/off switch, turn on the headset. On the keyset, press SPCL and enter the Headset Enable feature code (default value is 315). To disable the headset, press SPCL and enter the Headset Disable feature code (default value is 316). Then unplug the headset and reconnect the handset. Optional Personal Computer Data Port Modules WDPW 7.8 For off-hook voice mounce receive capability, and to allow an optional digital DSWBLF Unit and/or an optional Modem Data Port Module to be installed, any digital keyset may be equipped with an optional PC Data Port Module (part no. 550.3014). 7.9 -Install the PC Data Port Module as outlined below. For diagrams of the installation, see Figures 3-63 and 3-64 on pages 3-111 and 3-112. (1) (2) (3) (4) (5) (6) Unplug the keyset line cord from its modular jack on the back of the keyset. Remove the keyset baseplate. On the back of the keyset, use a pair of cutting pliers to remove the plastic knockout covering the PC Data Port Module connector (J3) on the keyset control board (see Figures 3-63). NOTE: Be careful not to let the plastic knockout fall inside the keyset. If the keyset will be wall mounted, use the knockout in the bottom half of the keyset instead (see Figure 3-63). If not almzdy installed, attach one end of the PCDPM-to-keyset interface cable to the connec- tor on the back of the PCDPM. Align the PC Data Port Module over the four posts protruding from the inside of the baseplate and insert the screws (do not over tighten). Plug the free end of the PCDPM-to-keyset inter- face cable into connector J3 on the keyset control board (where the plastic knockout was previous- ly removed). NOTE: Use a pencil (eraser end) or other suit- able rod-like instrument to press each end of the cable connector into connector J3. Apply pres- sure until the connector clicks securely into place, one end at a time. If a DSSIBLF Unit will be attached to the PC Data Port iUodule: a. Attach one end of a PCDPM-to-DSS inter- face cable (or PCDPM-toRS232C interface cable) to the RS-232-C connector (J2) on the module, as shown in Figure 3-63. (lhe other end of the cable will later be attached to the DSWBLF Unit after it is installed.) NOTE: Pin 1 of the cable (indicated by the stripe on the edge of the cable) must corre- spond to pin 1 on the RS-232-C connector (indicated by the notch silkscreened on the module). Page 3-109
INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES lMX/GMX 416/832 INSTALLATION & MAINTENANCE b. Plug the AC transformer cable into the power connector (Pl) on the module. NOTE: PCDPMs do not require AC trans- formers when they are used for off-hook voice am~ounce only or have attached MDPMs. For a diagram of AC transformer requirements, see Figure 2-2 on page 2-29. c. Plug the main AC transformer unit into an available AC power source. Do NOT use the outlet for the equipment cabinet. @I (9) IfaMademDataPortModulewillbeattachdto the PC Data Port Module, plug the appropriate end of the PCDPM-to-MDPM interface cable into the SL Module connector (Jl) on the mod- ule. (The other end of the cable will later be attached to the Modem Data Port Module after it is installed.) NOTE: pin 1 of the cable (indicated by the stripe on the edge of the cable) must correspond to pin 1 on the SL Module connector (indicated by the notch silkscreened on the module). Reattach the baseplate. IfaModemDataPortModulewillbeattachedto the PC Data Port Module, refer to the instruc- tions on page 3-113. If a Modem Data Port Module will not be attached to the PC Data Port Module, reconnect the keyset line cord. Page 3-110
INTER-TELPRACTXCES INSTALLATION lMX/GMX 416/832 INSlALLATION & MAINTENANCE Issue 1, November 1994 FIGURE 3-63. DIGITAL PC DAT4 PORT MODULE (PCDPM) INSTALLATION INSIDE OF BASEPLATE BACK OF DIGITAL KEYSET M-232-C CONNECTOR TO DSS/BLF UNIT CONNECTOR TO MODEM DATA PORT MODULE POWER CONNECTOR TO AC TFiANSFORtvlER, IF NEEDED Q PCDPM-TO-KEYSET 7. INTERFACE CABLE m Q IF THE KEYSET WILL BE WALL MOUNTED, OPEN THE BACK OF THE KEYSET AND REROUTE THE PCDPM-TO-KEYSET INTERFACE CABLE THROUGH THIS KNOCKOUT OVER TO CONNECTOR J3 ON THE KEYSET CONTROL BOARD. Q NOTE: PCDPMs require AC transformers when they are comected to DSS/BLF Units only. PCDPMs do nor require AC transformers when they are used for off-hook voice announce only or have attached MDPMs. For a diagram of AC transformer requirements, refer to Figure 2-2 on page 2-29. Page 3-111
INS=TION Issue 1, November 1994 INTER-TELPRACTICES lMX/GMX 416/832 INSTALLATION & MAINTENANCE FIGURE 3-64. SAMPLE DIGITAL PCDPM CABLE CONNECTIONS PCDPM-to-MDPM INTERFACE CABLE PCDPM-*KEYSET (813.1588) INTERFACE CABLE (813.1587) 4 /‘---------- PC DATA PORT MODULE * (INSIDE OF BASEPLATE) I . PCDPM-to-DSS /*- DSS-to-DSS INTERFACE CABLE / - INTERFACE CABLE (813.1595) , - (813.1519) ye i / .I------- ‘. BACK OF DIGITAL KEYSET / /- , . CONNECTOR (INSIDE OF BASEP San-m as the PCDPM-tcdEYSET INTERFACE CABLE shown above (813.1567) CONNECTOR BOARD (INSIDE OF BASEPLATE) ‘\. ‘. . . lr3l Yl i J2 . . MODEM DATA PORT MODULE (TOP COVER REMOVED) I fgj .$. s 8 .:::, - 31 E?4J q :;:; l LIZI l BACK OF 2ND DSS/BLF UNIT Page 3-112
INTER-TELPRACTICES IMxlGMX 416/832 INSTALLATION & MAINTENANCE INSTALLATION Issue 1, November 1994 Optional Modem Data Port Modules (MDPMs) 7.10 Digital keysets equipped with PC Data Port Modules may be equipped with optional Modem Data Port Modules (part no. 550.3015). The MDPM contains a four-conductor modular jack that can be used to con- nect a data device (such as a personal computer with a direct-connect modem) or a single-line set to the keyset. 7.11 The data device can be used by the associated keyset to communicate with remote data equipment over voice channels being used for CO or intercom calls. The data device’s modem must be externally powered (or capable of operating on 20mA of loop current) and have an RJll CO trunk interface. 7.12 The data device can be activated by the asso- ciated keyset or by an auto-dial modem. (For more details and an explanation of transferring the data con- nection, refer to page 4-101 in FFAWRES). The data device is disconnected whenever one of the following occurs: the modem attached to the keyset disconnects from the call, the called modem disconnects from the call, or the data connection is transferred to the keyset’s primary voice path and the call is disconnected. 7.13 Install the Modem Data Port Module and attach the data device as outlined below. For diagrams of the installation, see Figure 3-64 on page 3-112 and see Fig- ure 3-65 below. (1) (2) (3) (4 (5) (‘5) Ensure that the keyset line cord is unplugged from its modular jack on the back of the keyset. Plug the free end of the PCDPM-to-MDPM in- terface cable into connector Jl on the Modem Data Port Module. (The other end of the cable -was previously attached to the PC Data Port Module; see page 3-109.) Insert the modem line cord (which would nor- mally be connected to a CO jack) into the modu- lar jack (52) on the Modem Data Port Module. Plug the AC transformer cable into the power connector (Pl) on the Modem Data Port Module. NOTE: MDPMs always require their own sepa- rate AC transformers. For a diagram of ACtrans- former requirements, refer to Figure 2-2 on page 2-29. Plug the main AC transformer unit into an avail- able AC power source. Do NOT use the outlet for the equipment cabinet. Reconnect the keyset line cord. FIGURE 3-65. DIGITAL MODEM DATA PORT MODULE (MDPM) INSIALLATION MODEM DATA PORT MODULE (‘TOP COVER REMOVED) LED INDICATORS 52 POWER CONNECTOR - TO AC TRANSFORMER 7 .- PCDPM CONNECTOR ). TO PC DATA PORT MODULE MODULAR JACK TO DATA DEVICE OR SL SET Page 3-113
INSTALLATION Issue 1, November 1994 INTER-TEL4PRACTICEs IMX/GMX 416/832 INSTALIATION & MAINTENANCE B. IMX 416/832 ANALOG KEYSET INSTALLATION 7.14 Before installing the IMX 24/12/8dine analog keysets, unpack each one and check for damage. If items are damaged or missing, contact Customer Support. Each keyset should have the following: Baseplate Extra key caps One six-foot, three-pair line cord One handset One four-conductor coiled handset cord Slide-out directory card Optional Liquid Crystal Display (LCD) Installation 7.15 All AIM keysets (24~line, lZline, and 8-line) come equipped with LCDs. Standard 24line and 1Zline keysets can be converted to display keysets by installing an optional LCD Kit as follows (see RR- PLACEMENT PA#Ts for the part number). (1) (2) (3) (4 Unpack the LCD Kit. There should be a clear plastic display window, an LCD unit, a foam pad, a ribbon cable, and two small Phillips-head screws. Remove the keyset baseplate by removing the retaining screw, pressing on the bottom edge of the baseplate to release the tab, and pulling the plate off. Remove the line cord and handset cord from the keyset. Then remove the four screws on the bot- tom of the keyset. Carefully open the keyset to expose the back of the keyboard that has the LCD connector. (Refer to Figure 3-66 on page 3-115.) To fully open the keyset, the microphone and hookswitch wires (5) (6) (7) (8) (and Data Port Module wires, if attached) need to be disconnected from the keyboard. Remove the cover from the display opening in the top housing of the keyset by releasing the tabs from the inside of the housing and pushing out the cover. From the front of the keyset, insert one end of the clear plasticwindowin the display opening, with the painted side of the black edging facing the in- side of the keyset. Then slightly bend the win- dow, insert the other end into the opening, and ease the window into place. Remove the covering from the LCD and install as a. - Eollows: Insert one end of the ribbon cable into the black connector on the LCD unit. Ensure that the metal strips on the ribbon cable make contact with the metal tabs in the black con- nector. b. C. d. With the LCD facing up, insert the other end of the ribbon cable into the black connector on the back of the keyboard. (Refer to Figure 3-66.) Place the foam pad over the plastic window so that the opening in the pad matches the window. Position the LCD on the plastic window so that the screw holes in the LCD unit and in the keyset housing are aligned. Check that the foam padding does not show through the window. Install the screws to hold the LCD in place. Reassemble the keyset. (Before closing the two halves of the keyset, remember to reconnect the hookswitch and microphone control wires. Also, if installed, reconnect the Data Port Module wires.) Page 3-114
INTER-TELPRACTICES IMX/GMX 416/832 INSTALL4TION & MAINTENANCE INSTALLATION Issue 1, November 1994 FIGURE 3-66. IMX 24/12-LINE KEYSET LCD INSTALLATION DISPLAY - WINDOW LCD - CONNECTOR RIBBON - CABLE - LCDUNIT Page 3-115
INS’IALLATION Issue 1. November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE IMX 24/12/8-Lime Keyset Installation 7.16 Install all IMX analog keysets as follows: (1) Before mounting the modular jack assembly and connecting the keyset, measure the voltage on the RED terminal of the modular jack assembly with respect to the GREEN terminal. (The “com- mon” probe of the voltmeter is placed on the GREEN terminal.) It must measure +3OVDC (f2.OVDC). If -30VDC is measured, check the cabling for a reversed pair. CAUTION If the power pair (W/BL, BL/W) is reversed, in- stalling a keyset will open the fuse (or associated thermistor) on the KSC or KSC-D. If the card has a fuse, this affects operation of all keysets, DSS/ BLF Units, and Attendant Computer Consoles connected to that card. (2) Mount the modular jack assembly on the wall. (3) Remove the keyset baseplate by removing the retaining screw, pressing on the bottom edge (1Zline and 24line keysets) or the top edge (8-line keysets) of the baseplate to release the tab, and pulling the plate off. (4) For 8&e ZMX AZ.. keysets that are being in- stalled two to a circuit: On the back of the keyset (see Figure 3-67 on page 3-119), first place the baud rate selection jumper strap (59) in the 2400 position (over the left two pins). Then place the circuit selection switch (Sl) in the appropriate A (bottom) or B (top) position, depending on how the keyset’s circuit will be designated in data- base programming. (See also page 2-28 for spe- cial line cord requirements.) NOTE: When g-line IMX AIM keysets are in- stalled two to a circuit, the circuit number is sep arated into two parts (A and B) in database programming (e.g., circuit 4.6Aand 4.6B). Also, “B” circuit 8-line IMX AIM keysets do not have extension numbers until assigned one in data- base programming. If the switch selection does not match the programming selection, the key- set, when installed, will display CONFLICTING A/B SWITCH SEITING and all of the LEDs will flash. For 8-line ZMXM.. keysets that are being in- stalled one to a circuit: On the back of the keyset (see Figure 3-67 on page 3-119), first place the baud rate selection jumper strap (J9) in the 1200 position (over the right two pins). Then place the circuit selection switch (Sl) in the A (bottom) position. Q Attach the coiled handset cord to the handset and to the handset jack on the right side of the bottom of the keyset. Place the handset on hook. (6) Plug one end of the line cord into the wall- mounted modular jack assembly. Plug the other end into the jack near the upper-left comer on the bottom of the keyset. NOTE: To aid in installation and troubleshoot- ing, display keysets show their station circuit number, extension number, and assigned user name for five seconds when power is turned on and the line cord is first plugged in. This display also appears after a system reset, and whenever the line cord is removed and replaced while pow- er is on. The station identification displays for five seconds, then the keyset changes to the ap propriate display, depending on its current status. (7) Perform the keyset self-test: All Non-AZ.. Keysets: a. While pressing the asterisk (*) and pound (#) keys, unplug and replace the keyset line cord. b. Release the keys. The keyset rings momen- tarily. (Display keysets show KTS SELF- TEST HOGKSWITCH.) c. Lift and replace the handset to test the hook- switch. The LED-equipped keys light and the keyset rings momentarily. (Display keysets show KTS SELF-TEST LEDS.) If any of the LEDs do not light, return the keyset for re- pair. d. Lift and replace the handset. The keyset rings momentarily and all of the LEDs go out. (Display keysets show KTS SELF-TEST KEYS.) e. Press keys in the following order. A progress tone is heard and the keyset ringsmomentari- ly if the key is functioning properly. If the sig- nals are not heard, the key was either pressed out of order or is faulty. Return the keyset for repair if any key is faulty. 12-L& and 24-L& (non-AZ..) Kqsets: 1. The call keys, IC/CO speeddial (SD) keys, and station programmable keys from left to right: 1,2,3,4, SDl, SIX, 5, 6,7,8, SD2, SD7,9,10, . . . . 21,22,23, and 24. Page 3-116