Inter-Tel Imx/Gmx 416/832 Installation Manual
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INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE INSTALLATION Issue 1, November 1994 l?IGURE3-46. 68OOOEXPANDEDCO-PROCESSOR(PR068E)CARD SERIAL PORT 2 TO SERIAL PORT 1 - 60-PIN CONNECTOR TO HDLC CARD - STRAP LOCATION - DB9 CONNECTORS Page 3-77
INSULLATION Issue 1, November 1994 INTER-TEJA PRACTICES lMX/GMX 416/832 INSTALIATION & MAINTENANCE FIGURE 3-47. MODEM CARD 1, .-i / - MODULAR JACKS DIP SWITCHES NOTE: Depending on the specific model of Modem Card being installed, the location and order of the PHONE jack and the LINE (or WALL) jack can vary from card to card. Page 3-78
INTER-TELPRACTKES INSTALLATION IMX/GMX 416/832 INST4LLATION & MAINTENANCE Issue 1, November 1994 FIGURE 3-48. MFM-TYPE DISK CONTROLLER CARD 5 5 s 5 5 5 5 5 : : / 5 4 : : ; : ; : I ; ; ; : : 4PIN CONNECTOR TO SYSTEM STATUS PANEL W-PIN CONNECTOR NOT CURRENTLY USED 19PIN CONNECTOR TO HARD DISK DRIVE 33-PIN CONNECTOR TO HARD DISK DRIVE 33-PIN CONNECTOR TO FLOPPY DISK DRIVE Page 3-79
INST4LLATION Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE FIGURE 3-49. IDETYPE DISK CONTROLLER CARD STRAPS 4-PIN CONNECTOR TO SYSTEM STATUS PANEL 40-PIN CONNECTOR TO HARD DISK DRIVE 34-PIN CONNECTOR TO FLOPPY DISK DRIVE NOTE: Both of these connectors on the edge of the card must be plugged into a single large (16-bit) slot on the PCMotherboard, rather than plugging only the bottom connector into a small (S-bit) slot. For proper slot locations, refer to the appropriate PC Motherboard drawing or to the instructions included with the motherboard. Page 3-80
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION % MAINTENANCE INSTALLATION Issue 1, November 1994 G. INSTALL THE COMPUTER DRIVES NOTICE Personal computer (PC) technology is continually evolving. As it does, the 416/832 System will con- tinue to incorporate important design enhance- ments. Thus, depending on the actual version of equipment that is shipped, the following installa- tion instructions could vary somewhat. If revised instructions are included with the equipment, refer to them instead. 6.34 Currently, there are two types of hard disk drives used on the 4161832 System: SJ&inch MFM-type (Mi- ni-Scribe 8425 or Seagate ST-225), and the new 3&inch IDE-type (Quantum Pro-Drive 4Op;T Conner 1 CP3000, Conner CP341, or Seagate ST312OA). Instal- lation instructions for both types are included. NOTE: These two hard disk drive types, along with their associated Disk Controller Cards and hard disk-to- controller interface cables, are not compatible. Either use all IDE-type equipment, or use all MFhWype equip ment. Do not mix the two types. CAUTION Both the hard disk drive and the floppy disk drive are static sensitive. When handling the disk drives, use a properly terminated anti-static wrist strap and work surface. Any static charge (no matter how small the charge) must be discharged from the body before touching the disk drives. The warranty for this equipment does not cover ahage caused by static or mishandling. Disk drives damaged in such a manner will not be replaced Floppy Disk Drive 6.35 Install the floppy disk drive as outlined below. Refer to Figure 3-50 on page 3-83. (1) Ensure that the plastic slide rails have been in- stalled on both sides of the floppy disk drive. (2) Route the free ends of the disk-to-controller in- terface cables (that were previously attached to the Disk Controller Card) through the large cut- out in the right side of the disk drive mounting shelf, and then up and out through the front of the mounting shelf. (3) Plug the free end (the outside end if there are two) of the floppy disk-to-controller interface cable into the mule connector on the back of the floppy disk drive. NOTE: Be sure that the colored edge of the disk- to-controller cable aligns with Pin 1 on the disk drive’s male connector. (4) Remove one of the two disk drive power cables from the power supply chassis and plug the other end of the cable into the power connector on the back of the floppy disk drive. (There should now be two cables attached to the back of the floppy disk drive.) (5) While guiding the cables, carefully slide the floppy disk drive into the top slot of the disk drive mounting shelf until it locks into place (see Figure 3-50). NOTE: To provide adequate air circulation and dissipate excess heat, separate the two disk drives in the mounting shelf by installing the floppy disk drive in the top slot and the hard disk drive in the bottom slot. (6) Plug the free end of the disk drive power cable (removed in step 4) into one of the vacant disk drive connectors on the power supply chassis. Hard Disk Drive - MF’M-Qpe 6.36 Install the MFM-type hard disk drive as outlined below. Refer to Figure 3-50 on page 3-83. (1) (2) (3) (4) (5) Ensure that the plastic slide rails have been in- stalled on both sides of the MFM-type hard disk drive. Plug the free end of the MFM-type hard20-con- a%ctor (A) disk-to-controller interface cable into the small male connector on the back of the hard disk drive. NOTE: Be sure that the colored edge of the disk- to-controller cable aligns with Pin 1 on the disk drive’s male connector. Plug the free end (the inside end if there are two) of the h4FM-type hard34-conductor (B) disk-to- controller interface cable into the large male connector on the back of the hard disk drive. NOTE: Be sure that the colored edge of the disk- to-controller cable aligns with Pin 1 on the disk drive’s male connector. Remove the second disk drive power cable from the power supply chassis and plug the other end of the cable into thepower connector on the back of the MFM-type hard disk drive. (There should now be three cables attached to the back of the hard disk drive.) While guiding the cables, carefully slide the MFM-type hard disk drive into the bottom slot of Page 3-81
INSTALLATION Issue 1, November 1994 INTER-TRLPRACTICES IMX/GMX 416/832 INSIXLLATION & MAINTENANCE the disk drive mounting shelf until it locks into place (see Figure 3-50). NOTE: To provide adequate air circulation and dissipate excess heat, separate the two disk drives in the mounting shelf by installing the floppy disk drive in the top slot and the hard disk drive in the bottom slot. (6) Plug the free end of the disk drive power cable (removed in step 3) into one of the vacant disk drive connectors on the power supply chassis. Hard Disk Drive - IDE-‘Qpe 6.37 Install the IDE-type hard disk drive as outlined below. Refer to Figure 3-50 on page 3-83. NOTE: Quantum Pro-Drive 4Op;I, Comer CP3CKKI, Conner CP341, and Seagate ST312OA hard disk drives are equipped with “self-parking” heads. Do not attempt to park the heads on a hard disk drive that has se& parking keads. (1) (2) (3) Ensure that the frame extension brackets (which allow a 3j$-inch drive to be installed in a SJ&inch slot) and the plastic slide rails have been installed on both sides of the IDE-type hard disk drive. Plug the free end of the IDE-type (4O-conductor) huni disk-to-controller interface cable into the male connector on the back of the IDE-type hard disk drive. NOTE: Be sure that the colored edge of the disk- to-controller cable aligns with Pin 1 on the disk drive’s male connector. Remove the second disk drive power cable from the power supply chassis and plug the other end (4) Q H. 638 of the cable into thepower connector on the back of the IDE-type hard disk drive. (There should now be two cables attached to the back of the hard disk drive.) While guiding the cables, carefully slide the IDE-type hard disk drive into the bottom slot of the disk drive mounting shelf until it locks into place (see Figure 3-50). NOTE: To provide adequate air circulation and dissipate excess heat, separate the two disk drives in the mounting shelf by installing the floppy disk drive in the top slot and the hard disk drive in the bottom slot. Plug the free end of the disk drive power cable (removed in step 3) into one of the vacant disk drive connectors on the power supply chassis. INSTALL THE PROGRAMMING MONITOR AND KEYBOARD The programming monitor and the keyboard must meet the requirements described in SPECIFICA- TIONS on page 2-36. To connect them to the 416/832 System: (1) Carefully connect the monitor cable to the MONFIOR (DB9) port on the peripheral con- nector panel. (2) Plug the monitor’s power cable into an AC pow- er source (e.g., one the auxiliary receptacles on the power supply chassis). (3) Carefully connect the keyboard cable to the KEYBOARD @-pin DIN) port on the peripheral connector panel. Page 3-82
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION % MAINTENANCE INSTALLATION Issue 1, November 1994 FIGURE 3-50. INS’IALLING THE COMPUTER DISK DRIVES FLOPPY DISK DRIVE . . . * .* . DISK DRIVE MOUNTING SHELF / HARD DISK DRIVE Page 3-83
INSlXLLATION INTER-TELPRACTICES Issue 1, November 1994 IMX/GMX 416/832 lNS’E4JLA’I’ION & MAINTENANCE I. INSTALL THE TELECO MMUNICATION CIRCUITCARDS 639 With the exception of the Matrix Card (which is installed in the last slot of the main cabinet - slot 27) and the Expansion Card (which is installed in the last slot of the expansion cabinet -slot 27), the telecommu- nication circuit cards can be installed in any card slot. However, to facilitate installation and programming, it is recommended that the cards be installed to match one 1 of the two or three default configurations as closely as possible. (See SPECIFICATIONS, page 2-18, for more on default configurations.) CAUTION The cards and components are static sensitive. Handle the cards by the edges only and keep them in their protective bags until they are to be in- stalled. Do not bend or touch the pins of the com- ponents or subject them to a static charge. When working with the cards, use a properly terminated anti-static wrist strap and cover the work surface with the bag that protected the card during ship ping. Any static charge (no matter how small the charge) must be discharged from the body before touching the cards or components. The warranty for this equipment does not cover damage caused by static or mishandling. Can& or components damaged in such a manner will not be replaced Matrix Card @IXC) 6.40 Before installing the Matrix Card (MXC) in the equipment cabinet, install the Matrix Peripheral Proces- sor Chip included with the software disks. This compo- nent, which works in conjunction with the software stored on the hard disk drive, determines the specific software package that the system will use. Refer to OVERVIEW, page l-2, for a listing of the available software packages. (1) Check the part number on the Matrix Peripheral Processor Chip. It should match the number of the software package that the customer pur- chased. Refer to REPLACEMENT PARTS for part numbers. (2) Place the MXC on a clean, flat surface. (3) Carefully insert the Matrix Peripheral Processor Chip in socket U13 on the MXC. The notch (or small dot in the comer indicating pin 1) on the component must match the notch of the outline silkscreened on the card -pin 1 on the chip to pin 1 on the socket. (See Figure 3-51 on page 3-86 for chip location.) 6.41 If an expansion cabinet is installed, install the five MXC Expansion Chips and the EXP-to-MXC data cable as follows. Refer to Figure 3-51 on page 3-86 for an illustration of the card. (1) (2) (3) (4 6.42 Carefully insert the small chip labeled 74HCT541 in socket U8. The notch (or small dot in the comer indicating pin 1) on the component must match the notch of the outline silkscreened on the card -pinlonthechiptopinlonthe socket. Carefully insert the small chip labeled 74HC573 in socket U21. The notch on the component must match the notch of the outline silkscreened on the card. Carefully insert the three large chips labeled MO88 in sockets U22, U43, and U45. The notches on the components must match the notches of the outlines silkscreened on the card. Install the free end of the EXP-to-MXC data cable on the back, inside wall of the main equip ment cabinet just below the connector for the Matrix Card. The colored edge (pin 1) of the rib- bon cable should be to the top. NOTE: The other end of the EXP-to-MXC data cable comes already installed on the back, inside wall of the expansion cabinet just above the con- nector for the Expansion Card. If desired, up to eight additional IXMF decoding circuits (besides the eight that already exist) can be add- ed to the MXC. Refer to SPECIFICAI’IONS, page 2-15, for more information on IYIMF decoding circuits. To install the DTMF Expansion Chips, follow the instruc- tions included with the kit (refer to REPLACEMENT PARTS for part numbers). 6.43 Install the Matrix Card in the equipment cabinet as follows. Refer to Figure 3-51 on page 3-86 for an il- lustration of the card. (1) Check to see that all components on the card are seated securely in their sockets and that no pins are bent. (2) If connecting one or two erternal music sounq place the associated music-on-hold (MOH) jumper strap(s) (Port 1 or Port 2) on the MXC in the ON position (over the top two pins) to enable music, or place the jumper strap(s) in the OFF position (bottom two pins) to disable music. If enabled, outside callers will hear music when placed on hold. If disabled, outside callers will not hear music when placed on hold. NOTE: By entering a feature code, individual keyset users can choose to listen to background Page 3-84
INTER-TELPRAcITcJ3!3 IMX/GMX 416/8X INSTALLATION % MAINTENANCE INSTALLATION Issue 1, November 1994 (3) (4) (5) (6) (7) (8) music from either music source. For the Music- On-Hold feature, either music source can be as- signed on a trunk groupby-trnnk group basis. Make sure the main and expansion AC POWER switches an? turned OFF. Inserting or removing theiUXC with the power on may abnage thepm cessoI: With the components facing right, slowly and carefully insert the MKC in the last (27th) card slot in the bottom half of the main equipment cabinet. NOTE: To fully insert the MXC in an expanded system, it may be necessary to slightly re-align the HKP-to-MXC data cable that was installed in step 4 on the previous page. Attach the free end of the IS-pin HDLC-to-MKC interface cable to the E-pin connector on the MKC (the other end of the cable was previously attached to the HDLC Card). Attach the free end of the mod-to-mod line cord to the modular jack connector on the MXC (the other end of the line cord was previously at- tached to the Modem Card). Ensure that the programming monitor attached to the peripheral connector panel is plugged into an AC power source (e.g., one of the auxiliary re- ceptacles on the power supply chassis) and turned on. Turn ON the AC POWER switch on each power supply unit (main supply first) and observe the system power-up process: NOTE: The system is shipped with the operat- ing system software and the purchased software package already installed on the hard disk. If the system does notpower up as outlined below, con- tact Customer Support. a. The system performs a memory test. The MAJOR ALARM LED on the system status panel is lit, while the DISK ACIIVE LED should flash intermittently. The LEDs on the MX! are unlit. b. The system download process begins. c. The system checks the OS (operating system) status and displays the 416/832 copyright momentarily. d. e. The download process continues. During this stage of the download, the CPU ACTIVE LED on the system status panel should light. After the power-up process is complete, the monitor displays the Inter-Tel logo and the words “416/832 Applications.” The MAJOR ALARM and DISK ACIlVE LEDs should go out. (The DISK ACI’IVE LED will then flash whenever the hard disk is accessed.) (9) Measure the following system voltages on the MXC. A digital voltmeter of &OS% accuracy is required. Insert the “common” voltmeter probe into the ground point (II%) and insert the other probe into the desired voltage test point. (Refer to Figure 3-51 on page 3-86 for system voltage test point locations.) EST POINTS TPltoTP8 TF’2toTP8 TP3toTP8 TPStoTP8 TF’4toTP8 TP6toTP8 TP7toTP8 YOl mGJE -5 &2o%vDc +s &2owDc +12 #o%vDc -12 &20%vDc +30 &2o%vDc -48-m 9 &N%VAC NOTE: The AC ring voltage (VRING) mea- sured on the MXC is fro the actual power supply ring voltage of 9OVAC. (10) If the voltages are within tolerance, proceed to step 11. If the voltages are out of tolerance: a. b. C. d. Turn OFF the AC POWER switches (main supply first). Take out the MKC and check for shorted components. Re-insert the card, turn ON the AC POWER switches (main supply first), and check the voltages again. If still out of tolerance, turn OFF the AC POWER switches (main supply first) and re- place the defective MXC. (11) Turn OFF the AC POWER switches (main sup PlY first). (12) After installing the MXC, optional equipment such as music sources, power failure transfer equipment, signaling devices, etc. may be con- nected to the MXC terminal block at any time. Refer to page 3-142 for external music source in- stallation instructions. Page 3-85
INS-TION INTER-TELPRACTICES Issue 1, November 1994 IM.X/GMX 416/832 INSTALLATION & MAINTENANCE FIGURE 3-51. MATRIX CARD (MXC) 1. ., DTMF EXPANSION CHIP SOCKETS LED INDICATORS - SYSTEM VOLTAGE TEST POINTS -rDa LAmmm I I 15PIN CONNECTOR - TO HDLC CARD RESET SWlTCH AMPHENOL-TYPE - CONNECTOR MUSIC-ON-HOLD (MOH) STRAPS . . . ” ,--.--, lF7 (4.8Viq TFa (GmuNo) MODULAR JACK l TO MODEM CARD I / MXC EXPANSION CHIP SOCKETS Page 3-86