Inter-Tel Imx/Gmx 416/832 Installation Manual
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INTER-TELPRACTICES PROGRAMMING IMX/GMX 416/832 INSTALLATION & MAINTENANCE Issue 1. November 1994 To Prograni DSS/BLF Unit Key Assignments - DSS Map Groups 0 Digital DSS Map View (DSS1&aList) (DSS2&4List) (,,,,,) 9.12 The DSS/BLF programming portion of the Key Asignments window (from page 5-44) is shown above. The programming procedures are as follows. 9.13 DSS MAP GROUPS: While the DSS mapgroup is highlight4 all other programming pertains to that map group. When a map is selected from the DSS Map Groups list, an illustration of the DSS key layout ap pears. Select the key for which you wish to assign a new value, and refer to the Key Programming window on page 5-49. 9.14 DIGITAL DSS MAP VIEW: Placing an X in this box changes the DSS Map display to the Digital DSS layout (6 rows, 10 columns) instead of the Analog DSS layout (10 rows, 6 columns). To place an X in the check box, highlight it and press the SPACE BAR (pressing SPACE BAR again will remove the X). 9.15 DSS DESCR: Select the DSS Descr button to en- ter a name for the DSS map group. The following win- dow appears. Type the name in the text box and select the OK button. To exit without saving any changes, se- lect the Cancel button. Include Exclude those circuits that have been designated as DSS/BLP stations in Attendant Programming (see page 5-136 ). I cc.01 02.02 02.03 02.04 02.03 INCLUDE or EXCLUDE: To include a DSS sta- tion in the DSS map group, locate the circuit number on the Exclude list and select it by pressing the SPACE BAR, it will automatically move to the In- clude list. To remove a station from the DSS map group, you must exit and select another map group and include it there. This procedure ensures that a DSS is always assigned to a map group. ALL: To include all DSS circuits in the DSS map group, select the All command button. (The None command button cannot be used in this window.) OK or CANCEL: When the DSS lists appear as de- sired, select the OK command button. To exit with- out saving changes, select the Cancel button. SORT: To sort the stations and list them numerically by extension number or circuit number, or to list them alphabetically by name, select the Sort com- mand button. The following window appears. Choose the desired sorting method by selecting the corresponding option button. Then select the OK command button. When the list of stations returns, the list box will show the stations in the selected or- der. To exit without changing the sorting method, se- lect the Cancel button. I 9.16 DSS LISTS: When the DSS l&2 List or DSS 0 By Circuit 3&4 List command button is selected, the following list boxes appear which allow you to select the DSS sta- 0 By &me tion(s) that will use the map. The list box contains only I ’ I I Page 5-47
PROGRAMMING Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 DWIALLATION & MAINTENANCE To Program Single-Line Set Key Assignments 9.17 The single-line set programming portion of the Key Assignments window (from page 5-44) is shown below. r----------------------------- I I 1 I I Single Line Map Programming 9.18 SINGLELINE MAP PROGR~MMINGZ Select the ESLS or SLI key map from the Single-Line Programming list box. A map of the station type you have selected appears. When you select the key you wish to program from the map, the key programming window shown on the next page appears. The new val- ues will be assigned to the keys when the user enters the Feature Key Default feature code (325) or the program- mer selects the Default Set command button shown on page 544 and described in paragraph 9.li. Page 5-48
INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & WANCE PROGRAMMING Issue 1, November 1994 pick List Key Programming Screen 9.19 KEY TYPE: Key type options are described below. Different options are available for keysets, single-line sets, and DSS/BLF Units. l Keysets: The available options for keyset keys are as follows. All keysets must have a SPCL key, an IC key, and a SPKR key. - Call key for call access - DSS/BLF key for one-key dialing of an exten- sion or pilot number and, if the key has a lamp, provides a busy lamp field status of the station or hunt group - Feature key for one-key dialing of feature codes (cannot be programmed by the user and is the same for all stations in the key map) - Forward key that can be programmed by the user to access any of the Call Forward feature codes - Hunt Croup key for one-key dialing of a hunt group pilot number and, if the key has a lamp, shows the status of the hunt group - IC/CO Speed-Dial (SD) key for one-key dialing of one extension number and one outside number and, if the key has a lamp, shows the status of the extension programmed in the intercom portion of the key - Individual Trunk key for direct access to a single tnmk - Intercom (IC) key for intercom channel access - Secondary Call key that is associated with a pri- mary station (see page 5-37) - SPCL key for signaling the system before a fea- ture code is entered - Station Programmable key for feature code dial- ing (individually programmed in the database for each keyset, but cannot be changed by user) - Trunk Group key for one-key dialing of a trunk group access code. If the key has a lamp, it will light if all trunks in the group are busy. - Undefined key for unused key - User Programmable key for feature code access (individually programmed for each keyset and can be changed by user) l Single-Line Sets: The available options for single- line sets are as follows. All keys are programmed the same for all single-line sets in the map and can be changed by the users. - Feature key for feature code access - Trunk Group key for one-key dialing of a trunk group access code - Undefined key for unused key Page 5-49
PROGRAMMING Issue 1, November 1994 INTER-TELPRACTICES IMX/GMx 416/832 INSTALLATION & MAINTENANCE 0 DSS: For DSWBLF keys, the choices are: - DSWBLF key for one-key dialing of an exten- sion or pilot number and provides a busy lamp field status of the station or hunt group I - Feature key for one-key dialing of feature codes (cannot be programmed by the user and is the same for all DSS/BLF Units in the key map) - System Speed Dial key for one-key dialing of system speeddial numbers. - Hunt Croup key for one-key dialing of a hunt group pilot number and shows the status of the hunt group - Undefined key 9.20 To determine the key assignment: If Call key is selected, the next available call key number (l-10) is assigned to that key. If DSS/BLF key is selected, the following text box and message appear. Enter the circuit or extension number of the station that will appear under the selected DSWBLF key or press F2 to select the sta- tion from a list. Extension: Press F2 for a list of available extensions. If a Feature, Individual Trunk, or Trunk Croup key is selected, a list box appears (as shown on the previous page) that gives the options for that key. Select the feature, trunk, or trunk group as desired. If a Hunt Croup key is selected, the following text box and message appear. Enter the pilot number of the desired hunt group or press F2 to select the de- sired hunt group from a list. Extension: Press F2 for a list of available extensions. If Forward, IC, or SPCL key is selected, the function is assigned to the key. If ICKO Speed-Dial key is selected, the list box shows the available keys. Select the desired ICXO speed-dial key number (O-9) to assign to that key. If Secondary Call key is selected, the next available secondary call key (1-16) is assigned to that key. If Station Programmable key is selected, the list box shows the available keys. Select the desired station programmable key number (1-S) to assign to that key. If System Speed Dial key is selected, the list box shows the available keys. Select the desired system speed dial location number (000499) to assign to that key. I If User Programmable key is selected, the list box shows the available keys. Select the desired user programmable key number (l-9) to assign to that key. If the key will not be used, highlight the Undefined key line in the list box. NO’I’Er Be careful not to assign the same key in two dif- ferent locations, such as the SPKR, IC, or feature key, unless the users have a specific application that requires it. 9.21 OK or CANCEL: When the key has been pro- grammed as desired, select the OK command button. Or, to leave the key unchanged, select the Cancel com- mand button. 9.22 EXIT: (Shown in the window on page 544.) When finished with all key map programming, select the Exit command button. A window appears that asks “Perform Update to Database?” To update the database and exit to the Applications Menu window, select the Yes button. Or select the No command button to exit without saving any changes. To return to the window on page 5-44, select the Cancel button. Page S-50
xNTER-TELPRAcIIcES IM.X/GMX 416/832 INSTALLATION & -ANCE PROGRAMMING Issue 1, November 1994 Actions Setup Exit Ring Zone Group Three B. RING ZONE PROGRAMMIN G (ZONE) 9.23 The power supply’s ring generator can provide power to ring up to 20 AC-ringer equipped single-line stations simultaneously without any noticeable change in the ring tone. If there are more than 20 AC-ringer equipped single-line sets that would ring at the same time, they should be removed from the immediate zone and divided up among zones l-3 so that no more than 20 sets ring at once. This window can be reached by select- ing King Zone programrnim~ in the Station Rogram- ming menu or entering the ZONE command. The pro- gram planning sheet is in Figure 5-6 on page 5-189. For more information regarding the feature, refer to page 4-2s in FEkwmEs. 9.24 RING ZONES: Select the ring xone you wish to program. A list box appears as shown below that con- tains only single-line stations. J&ude lOS1 11.03 -Station Undefined 1082 11.04 ‘Station Undefined 1083 11.05 -Station Undefined Exclude 1088 11.09 -Station Undefined 1089 11.10 -Station Undefined [ZEq 1090 11.11 -Station Undefined l INCLUDE or EXCLUDE: To include a station in the ring xone group, locate that station on the Ex- clude list and select it by pressing the SPACE BAR, it will automatically move to the Include list. To re- move a station from the ring zone group, you must exit and select another ring zone group and include the station there. This procedure ensures that a sta- tion is always assigned to a ring xone group. 0 ALL: To include all stations in the ring zone group, select the All command button. (The None com- mand button cannot be used in this window.) 0 OK or CANCEL: When the station lists appear as desired, select the OK command button. To exit from the window without saving changes, select the Cancel command button. 0 SORT: To sort the stations and list themnumerically by extension or circuit number, or to list them alpha- betically by name, select the Sort command button. The window appears as shown on the next page. Choose the desired sorting method by selecting the corresponding option button. Then select the OK command button. When the list of stations returns, the list box shows the stations in the selected order. To exit without changing the order, select the Cancel command button. Ordering 0 0 By Extension r (ok] 0 By Circuit [Tz-] 0 By &me 9.25 EXlTz When finished programming, select the Exit command button shown in the window on the pre- vious page. A window appears that asks “Perform Up date to Database?“To update the database and exit to the Applications Menu window, select Yes. Or, select No to exit without saving any changes. To return to the Ring Zones programming window, select the Cancel button. Page 5-51
PROGRAMMING Issue 1, November 1994 INTER-TELPRACTICES IMIUGMX 416/832 lNSlXLLATION 8i MAINTENANCE Actions setup Exit ~ Auto Att/VM/DISA DND Breakthrough Automatic Answer On CO Calls Automatic Answer On IC Calls Barge Receive Enabled Barge Transmit Enabled Camp-On Tones Disabled CO Reseize Enabled Dial Pulse Enabled DID Camp-on Tones Disabled Do-Not-Disturb Allowed Do-Not-Disturb Override Allowed DTMF Feedback Enabled E&M Camp-on Tones Disabled C. STATION FEATURES (SFEA) 9.26 The window shown above is used to assign a sta- tion feature to a group of stations. It is accessed by se- lecting Station Features from the Station Programming menu or entering the SFEA command. Station features included in this program are the same as most of those in the Miscellaneous Flags window of Individual Station programming as described on page 5-30. Determine which station will use each of the following features. Note that some are keyset only or single-line set only features. The program planning sheet is in Figure 5-7 on page 5-190. I 0 0 0 Automatic Answer On CO Calls (keysets only) 0 Automatic Answer On IC Calls (keysets only) 0 Barge Receive Enabled 0 Barge Transmit Enabled (keysets only) 0 CampOn Tones Disabled 0 CO Reseize Enabled (keysets only) 0 Dial Pulse Enabled (single-line stations only) 0 DID Camp-on Tones Disabled 0 Do-Not-Disturb Allowed 0 Do-Not-Disturb Override Allowed (keysets only) Allow Private Intercom Override Auto Attendant/VM/DISA Do-Not-Disturb Break- through l MMF Feedback Enabled l E&M Camp-on Tones Disabled l Handsfree Enabled (keysets only) 0 Headset Enabled (keysets only) 0 LCR Facility Croup Camp-on Allowed r, 1 l Message Lamp Enabled (single-line stations only) 0 Music Channel One Enabled l Off-Hook Voice Announce Receive Enabled (key- sets only) l Off-Hook Voice Announce Transmit Enabled l Off-Premises Extension - No (single-line stations OdY) 0 Page Remove Enabled (keysets only) 0 Redial Mode -Last Number Dialed (keysets only) l Ring Cadence Extended l Ring Intercom Always Enabled 0 RingljpeforOPX-DC l Station Exchange Enabled I l Transparent LCR Enabled 9.27 STATION FEATURES: Highlight and select the station feature you wish to assign to a group of sta- tions. A station list box appears as shown on the next page. Page 5-52
INTER-TELPRACTICES IMX/GMX 416/832 INST4LLATION & MAINTENANCE PROGRAMMING Issue 1, November 1994 Include 1003 01.04 ‘Station Undefined 1009 02.02 ‘Station Undetined 1010 02.03 ‘Station Undefined 101102.04 ‘Station Undefined INCLUDE or MCLUDE: To add to the list of sta- tions with that feature, locate the desired station on the Exclude list and select it by pressing the SPACE BAR; the station will automatically move to the In- clude list. To remove a station from the list, select the station in the Include list to move it to the Ex- clude list. ALL or NONE: To include all stations in the list of stations with that feature, select the All command button. To exclude all stations, select the None com- mand button. OK or CANCEL: When the station lists appear as desired, select the OK command button. To exit from the window without saving changes, select the Cancel command button. The station features win- dow (see previous page) reappears after either of these command buttons is selected. l SORT: To sort the stations and list them numerically by extension number or circuit number, or to list them alphabetically by name, select the Sort com- mand button. The following window appears. Choose the desired sorting method by selecting the corresponding option button. Then select the OK command button. When the list of stations returns, the list box will show the stations in the selected or- der. To exit without changing the sorting method, se- lect the Cancel command button. r Ordering I- I II 0 l By &tension 0 By Circuit 0 By Name I ’ I I 9.28 EXIT: When finished programming, select the Exit command button (shown on the preceding page). A window appears that asks “Perform Update to Data- base?” To update the database and exit to the Applica- tions Menu window, select Yes. Or, select No to exit without saving any changes. To return to the Station Features programming window, select the Cancel but- ton. Page 5-53
PROGRAMMING Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE Actions &tup Exit WARNING: Changing the Account Code Length Erases All Previously Defined Account Codes. program Length Current Account Code Length: 4 Station Lists Forced ~~~ +I :: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .._..................................................................... 001 I I 002 003 004 005 I Exit I Standard ~+ :................................................... ../...., ,.A.. Y,. ,...A. . . . . . 7.. ,......................................... 001 002 003 r Forced I I Siandard ] ( LCR Toll 1 r Validated 1 class-of-Service ( None I 10. SYSTEM-WIDE FEATURES 10.1 When System-Wide Features is selected from the Applications Menu window, the menu expands to show the following options: System-Wide Features... Account Code Information DND and Reminder Messages Extensions, Usemames, and Feature Codes Hunt Croups Miscellaneous System-Wide Information Page Zones Relay Programming System Forwarding System Speed Dial System Timers Tenants and Departments 10.2 Each of these programs is explained in detail on the following pages. A. ACCOUNT CODE INFORMATION (ACCT) 103 In a standard system, there can be up to 64 stan- dard account codes (numbered 00-63), up to 416 forced account codes (numbered 000-415), and up to 416 sta- tions can be assigned class-of-service account codes. In an expanded system, there can be up to 128 standard ac- --.. ‘!) ,. ,’ count codes (numbered CMIO-127), up to 832 forced ac- count codes (numbered OO@S31), and up to 832 stations can be assigned class-of-service account codes. Ac- count code length can be 4 to 8 digits; all codes have the same length. The program planning sheet is in Figure 5-8 on page 5-191. 10.4 To program account codes, select Account Code Information from the System-Wide Features menu or enter the ACCf command. The programming window appears as shown above. 10.5 PROGRAM LENGTH: To change the length of all account codes, select the Program Length command button. The following window appears. Enter the desired account code length (4-8) and select the OK command button. Note the warning that states that changing the account code length will erase all existing account codes. I Account Code Length: 1 1 Page 5-54
INTER-TELPRAcTIcES IMX/GMX 416/832 INSTALIKIION & MAINTENANCE PROGRAMMING Issue 1, November 1994 10.6 STANDARD and FORCED LIST BOXES: The list boxes are used for assigning the account codes. When the desired account code is selected, the follow- ing window appears. Enter the account code in the text box and select the OK command button. &count Code: 10.7 If you attempt to add an account code that has al- ready been assigned, the following error message ap pears. The system has selected a unique number. If you wish to use that number, select the Yes command button. If you wish to enter a different number, select the No command button to return to the Account Code window shown above. v ? Every account code must be unique. “KKXX” is unique! Would you like to use this number? 10.8 Ifthe account code is not the programmed length, an error message will display that reminds you to pro- gram the correct number of digits in the account code. If this message appears, press the RETURN key and then reenter the correct account code. 10.9 STATION LISTS: To determine which stations will use forced, standard, or neither type of account codes, select the desired command button as follows: . FORCED COMMAND BmONz To assign forced account codes to multiple stations, select the Forced commund button. Alist of stations appears as shown on this page. Select the desired stations as de- scribed in paragraph 10.10. . STANDARDCOMMAND BUTTON: To assign a standard account code to multiple stations, highlight the desired account code in the Standard list box. Then select the Standard command button. The sta- tions that are selected for the station list will be as- signed only to the highlighted account code. To pro- gram other account codes, repeat this procedure. LCR TOLL COMMAND BmONz To assign LCR toll account codes to multiple stations, select the LCR Toll command button. A list of stations appears as shown on this page. Select the desired sta- tions as described in paragraph 10.10. VALIDATED COMMAND BUTTOM To pro- gram the system to validate the account codes of multiple stations, select the Validated command but- ton. A list of stations appears as shown on this page. Select the desired stations as described in paragraph 10.10. NONE COMMAND BUTTON: To determine the stations that will not have account codes, select the None command button and use the list of stations as described in paragraph 10.10. NOTE: Each station can be assigned one ofaccount code type (forced, standard, or LCR toll account code) in addition to being enabled for class-of- service account codes. If you select a station for standard, forced, or LCR toll account code that had a previously programmed account code, the previous account code is replaced by the new code (the pre- vious code is deleted if the station is selected for “None”). 10.10 Assign stations to the account code batch lists using the list box as follows. . ..q.K __._ I ‘. ‘C .; ,,...,,..._ :__ :z etaIt@ + ‘Y .,, ” . . . . . . . ~.Lf...:...~ . :.:/ ..,..,,,, ~, ,,, , Jpclude 100101.02 ‘Station Undefined 1002 01.03 -Station Undefined 1003 01.04 ‘Station Undefined 1004 01.03 -Station Undefined Exclude 1008 02.01 -Station Undetined 1009 02.02 ‘Station Undefined 1010 02.03 -Station Undefined 101102.04 ‘Station Undefined 1012 02.03 ‘Station Undefined [ek) l INCLUDE or EXCLUDE: To include a station in the selected list, locate that station on the Exclude list and select it by pressing the SPACE BAR; it will automatically move to the Include list. To remove a station from the list, select the station in the Include list to move it to the Exclude list. Page S-55
PROGRAMMING Issue 1, November 1994 INTER-TELPRACTICFdS IMX/GMx 416/832 INSTALLATION & MAINTENANCE 0 ALL oi NONE: To include all stations in the list, se- lect the All command button. To exclude all stations, select the None command button. 0 OK or CANCEL: When the station lists appear as desired, select the OK command button. To exit from the window without saving changes, select the Cancel command button. 0 SORT: To sort the stations and list them numerically by extension number or circuit number, or to list them alphabetically by name, select the Sort com- mand button. The following window appears. Choose the desired sorting method by selecting the corresponding option button. Then select the OK command button. When the list of stations returns, the list box will show the stations in the selected or- der. To exit without changingthe sorting method, se- lect the Cancel command button. 0 By Circuit 0 By &me I I 10.11 CLASS-OF-SERVICE: This option can be used only if the class-of-service account co&s option is enabled in System Information. To determine the sta- tions that will have class-of-service account codes, se- lect the Class-of-Service command button. A window containing a list box appears. l CLASS-OF-SERVICE ACCOUNT CODE: The list box contains a list of all stations. To assign a class-of-service account code to a station, locate that station in the list and press the SPACE BAR. The fol- lowing v&rdow appears. Enter the account code (000-831) in the text box and select the OK com- mand button. (If the account code is entered incar- rectly, the error messages described on the previous page in paragraphs 10.7 and 10.8 may appear.) &count Code: I [-J 0 OK: When class-of-service account codes have been assigned as desired, select the OK command button to return to the Account Code Information Programming window. 10.12 EXIT: When finished programming, select the Exit command button. A window appears that asks “Perform Update to Database?” To update the database and exit to the Applications Menu window, select Yes. Or, select No to exit without saving any changes. To re- turn to the Account Code Information programming window, select the Cancel button. Page 5-56