Inter-Tel Imx/Gmx 416/832 Installation Manual

							INTER-TELPRACTICES 
IMJ4GM.X 416/832 INSTALLATION & MAINTENANCE OVERVIEW 
Issue 1, November 1994 
OVERVIEW 
CONTENTS PAGE 
1. Introduction .......................................................... l-l 
2. System Capacities ..................................................... l-l 
3. Software Packages .................................................... 
l-2 
4. Hardware Summary ................................................... 
l-3 
5. Installation, Programming, And Maintenance Summary 
.................... l-3 
6. Features Summary .................................................... 
l-4 
. System Features ................................................... 
l-4 
B. Keyset Features 
................................................... l-6 
C. Enhanced Single-Line Set (ESLS) Features 
............................ l-7 
D. Single-Line Instrument (SLI) Features 
................................ l-7 
E. Direct Station Selection/Busy Lamp Field @SS/BLF) Unit Features 
....... l-7 
. Attendant Computer Console Features 
................................ l-7 
G. Attendant Features ................................................ 
l-7 
H. Maximum Capacities 
.............................................. l-8 
1. INTBODUCTION 
1.1 The 4161832 System is a state-of-the-art, digital, 
voice/data, hybrid telephone system. As a hybrid sys- 
tem, it incorporates many of the user-friendly features of 
key systems with many of the expanded features and 
flexibility of private branch exchange (PBX) systems. 
1.2 The 4161832 System is designed to meet the needs 
of growing businesses. In fact, the system’s unique 
m structure (including digital signal processing) allows it 
to be easily adapted and expanded as business commu- 
nication needs change. The modular design makes the 
system easy to install and service. And, the program- 
mable features provide an abundance of user-friendly 
applications to meet each customer’s needs. Highlights 
of the system’s design include: 
l Advanced microprocessor technology 
l Modular, easily replaceable hardware with add-on 
capabilities for optional features 
l Flexible programming to customize many system 
and station features 
2. SYSTEM CAPACITIES 
2.1 The main equipment cabinet has 26 slots for sta- 
tion and trunk cards. Ifthe optional expansion cabinet is 
installed, it too has 26 slots for station and trunk cards. 
The actual number 
of stations and trunks available de- 
penis on the number and type 
of cards, station instru- 
ments andpower supply mod&s installed 
2.2 For example, if all 52 cards in an expanded system 
are station cards, there can be a maximum of 832 station 
instruments installed. Or, if only one of the cards is a 
type of Keyset Card (required), 18 are Tl Cards (the 
maximum allowed), and the other 33 are Loop/Ground 
Start Cards, the system maximum is 16 stations (using 
digital keysets or using B-line IMX AIM keysets, which 
can be installed two to a circuit) and 696 trunks. Of I 
course, in most circumstances, the maximums listed be- 
low will never be reached due to the variety of cards and 
station instruments installed. (See page 2-26 for addi- 
tional information on determining maximum station 
capacities.) 
2.3 A fully expanded 416/832 System has the capacity 
for up to: 
- 832 
Ports (52 available card slots with a maxi- 
mum 16 circuits per card equals 832 ports. Al- 
though it is theoretically possible to equip more 
than 832 ports [e.g., using Tl Cards and/or digi- 1 
Page l-1  
						

							OVERVIEW 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
- 832 Stations (Combinations of keyseta, DSSI 
BLF Units, Attendant Computer Consoles, and 
single-line sets in increments of up to eight or 16, 
I 
depending on the number of Digital Keyset 
Cards [DKSCs], Keyset Cards HGXa or KSC- 
Ds], Single-Line Cards [SLCa], and/or Inward 
Dialing Cards [ID&] installed in the system. 
The various Keyset Cards can have from eight to 
16 stations connected depending on the type of 
Page l-2 
m tal or.8-line lMX AIM keysets], the system limits 
the number to 832 [or 416 for standard-size sys- 
tems]. See page 2-6 for more information.) 
- 450464 Non-Blocking Voice Channels (The 
exact number of voice channels available de- 
pends on the number of DTMF decoders 
installed in the system. The voice channels are 
available for outside calls, intercom calls, and 
paging on a first-come, first-served basis. See 
page 2-6 for more information.) 
- 6% Central Office (CO) Trunks (Loop start 
and/or ground start trunks installed in increments 
of up to eight or 24, depending on the number of 
Loop/Ground Start Cards [LGCS], Loop Start 
Cards [LsCs], and/or Tl Cards [TlCs] installed 
in the system. LGCs and LSCs can have up to 
eight CO trunks installed, while TlCs can have 
up to 24 CO trunk circuits installed.) 
NOTE: The system is limited to nine Tl Cards in 
the main equipment cabinet and nine Tl Cards in 
the expansion cabinet, for a system maximum of 
18 Tl Cards. (18 cards with up to 24 circuits per 
card equals 432 possible Tl trunk circuits.) 
However, with certain power supply Quad Mod- 
ules, there are some additional powerrestrictions 
(see page 2-11 in SPECIFICAI’IONS for de- 
tails). 
- 6% Direct Inward Dialing (DID) ‘Ikunks 
(Direct station access trunks installed in incre- 
ments of up to eight or 24, depending on the num- 
ber of Inward Dialing Cards [ID&] and/or Tl 
Cards installed in the system. IDCs can have up 
to eight DID trunks installed, while TlCa can 
have up to 24 DID trunk circuits installed.) 
- 564 
E&M ‘kunks (Special “tie” trunks between 
two supporting telephone systems [e.g., between 
two 416/832 Systems] installed in increments of 
up to four or 24, depending on the number of 
E&M Cards [EMCs] and/or Tl Cards installed in 
the system. EMCs can have up to four E&M 
trunks installed, while TlCs can have up to 24 
E&M trunk circuits installed.) keysets used, SLCs can have up to 16 stations 
connected, and IDCs can have up to eight.) 
NOTE: At least one DKSC, KSC, or KSC-D u 
must be installed to provide an attendant 
(equipped with a display keyset or an Attendant 
Computer Console) to program selected system 
data, act as the attendant for unsupervised CO re- 
calls, receive system alarm messages, etc. 
- 50 Keyset Ciiuits Equipped With Direct Sta- 1 
tion Selection/Busy Lamp Field (DSS/BLF) 
Units 
(Digital DSS/BLF Units are physically at- 
tached to and programmed to he used with spe- 
cific digital keysets. Up to four units may be 
attached to one keyset. The units are powered by 
their own AC transformers and do not require a 
DKSC circuit that is separate from the keyset’s 
circuit. Analog keysets, analog DSS/BLF Units, 
and Attendant Computer Consoles use separate I 
KSC or KSC-D circuits. For each analog DSS/ 
BLF Unit installed, one less analog keyset or At- 
tendant Computer Console may be installed. Up 
to four analog DSS/BLFUnits maybe connected 
to a single Keyset Card, and as many units as de- 
sired can be used with a single keyset. See page 
2-32 for more information.) 
3. SOFTWARE PACKAGES 
3.1 The 4161832 System is available in four software 
“packages” (refer to REPLACEMENT PARTS for the 
part numbers). The customer can choose between one 
KF-rated system and three MF-rated systems. The KF- 
rated system permits only one trunk to be accessed per 
trunk key, and users can access only one auto trunk and 
only one trunk in each of the trunk groups. The MF-rated 
systems permit one-key access to multiple outgoing 
trunks. The four software packages are listed below. 
l MF-rated, Basic package: 
- This software package has all of the features 
described in this manual except Toll Security, 1 
Intercom/Outside Directory, Automated At- 
tendant, Station Message Detail Accounting 
(SMDA), Tl, and E&M. 
l MF-rated, Exmded package: 
- This software package has all of the features 
described in this manual except Tl and E&M. 
l MF-rated, Extendedplus Tl and E&M package: 
- This software package has all of the features 
described in this manual.  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832 INS‘IALLATION & MAINTENANCE OVERVIEW 
Issue 1, November 1994 
I 
I 
l KF-rated, Extendidplus Tl and E&U package: 
- 
This software package has all of the features de- 
scribed in this manual except Least-Cost Rout- 
ing (LCR). 
3.2 The IMX 416/832 system has an additional soft- 
ware package that has all of the features described in this 
manual, plus it allows the GX station instruments to be 
installed on the system. (Refer to Appendix A in the 
back of the manual for complete information.) 
NOTE: According to FCC regulations, if a customer 
wishes to change from an existing KF-rated system to an 
MF-rated system (or vice versa), the installing company 
must advise the customer “to notify the telephone com- 
pany of the change if they want the [KF or MF] rate and 
that they may have to certify in writing to the telephone 
company that the equipment is configured as a key sys- 
tem and pay appropriate service order charges.” 
33 Each of the standard software packages listed 
above consists of seven (IMX) or six (GMX) floppy 
disks (which are the same for all five packages) and a 
Matrix Peripheral Processor Chip (which is different for 
all five packages). The chip determines the specific soft- 
ware package that the system will use. 
3.4 If an expansion cabinet is to be installed, the 
Expanded software package is also needed (see RE- 
PLACEMENT PARTS for the part number). This soft- 
ware package consists of eight (IMX) or seven (GMX) 
floppy disks (which are used in place of the seven or six 
floppy disks described in the preceding paragraph) and 
an Expansion Peripheral Processor Chip (which allows 
the system to have an expansion cabinet installed). 
4. HARDWARESUMMARY 
4.1 The SPECIFICATIONS section of this manual ex- 
plains environmental requirements of the system, de- scribes the hardware, and gives pre-installation 
information. The hardware descriptions include: main 
equipment cabinet, expansion cabinet, main power sup 
ply, expansion power supply, computer drives and 
cards, telecommunication cards, station instruments, 
and additional equipment needed for other optional fea- 
tures. 
5. INSTALLWION, PROGRAMMING, 
AND MAINTENANCE SUMMARY 
5.1 The modular design and self-diagnostic capabili- 
ties of the system facilitate installation and repair with 
minimal down-time. Strict quality control standards for 
manufacturing and thorough field testing provide the 
system with the reliability demanded by today’s high- 
technology market. 
5.2 The INSTALLAI’ION section contains instruc- 
tions for assembling the main distribution frame (MDF) 
and for installing the main equipment cabinet, optional 
expansion cabinet, power supply(s), computer drives 
and cards, telecommunication car&, station instru- 
ments, and other optional hardware. 
53 The PROGRAMMIN G section describes the pro- 
cedures for programming the system features. After the 
system is installed, the flexible software allows the data- 
base to be customized to meet the customer’s needs. A 
zyti;xng monitor and keyboard are used to perform 
. 
5.4 The TROUBLESHOOTING section gives 
instructions for correcting system problems and replac- 
ing defective parts. Part numbers and a recommended 
inventory of spare parts are listed in the REPLACE- 
MENT PARFS section. 
Page l-3  
						

							OVERVIEW 
Issue 1, November 1994 INTER-TELPRACTICES 
IMWGMX 416/832 INSTALLATION & MAINTENANCE 
6. FEXIlJRES SUMMARY 
6.1 System, keyset, single-line set, DSWBLF Unit, 
Attendant Computer Console, and attendant features are 
listed on the following pages. Those features marked 
with an asterisk (*) require additional equipment. For 
complete descriptions and operating instructions, refer 
to the SPECIFICATIONS and FEAWRES sections of 
this manual. 
A. SYSTEMFEATURIB 
Hardware and General System Features 
Four available software packages 
Flexible station instrument configuration and num- 
bering plan 
Hard disk drive for storing the system software and 
database 
Floppy disk drive for loading the system software 
and for backing up and restoring the system database 
‘Rvo DB9 correctors on the 68000 Co-Processor 
(P&S) Card (or the new “expanded” Pro68 Card, 
called the Pro6gE Card) for connecting to the 
peripheral connector panel on the back of the equip 
ment cabinet, which in turn connects to the optional 
SMDRJSMDA output devices 
l * Optional station message detail recording (SMDR) 
and/or station message-detail accounting @MDA) 
output device(s) 
0 
0 Adjustable baud rates for the optional SMDR/ 
SMDA output devices (110,300,600,1200,2400, 
4800,9600, and 19200 baud) 
DB9 connector on the Monitor Card for connecting 
to the peripheral connector panel on the back of the 
equipment cabinet, which in turn connects to the 
programming monitor 
l * Monochrome monitor with a standard DB9 connec- 
tor 
0 5pin DIN connector on the PC Motherboard for 
connecting to the peripheral connector panel on the 
back of the equipment cabinet, which in turn con- 
nects to the programming keyboard 
l * IBM AT-compatible keyboard with a standard 5pin 
DIN connector 
l System status panel for providing a quick indication 
of overall system function 
l Easily accessible system voltage test points on the 
front edge of the Matrix Card (MXC) and, if 
installed, the Expansion (EXP) Card 
l * One relay on the MXC is dedicated as a power fail- 
ure transfer relay; the other three relays are general purpose relays that can be used for night transfer, 
general signaling devices, etc. 
l * Four general purpose relays on the EXP can be used 
for night transfer, general signaling devices, etc. 
l * ‘Bvo relays on the Tl Card (TIC) can be used as Tl 
trunk alarm relays 
Modem Card with software auto-baud for remote 
programming (300,1200, or 2400 baud) 
I 
Variable system timers 
Industry-standard message waiting capability on 
SLCs (using -lOWDC derived from a combination 
of system voltages) 
l * Optional Attendant Co mputer Consoles (personal 
computers equipped with headsets or handsets; al- 
low the user to view system activity on the monitor 
and to process calls and messages using the key- 
board) 
l * lIv0 optional external music sources 
l * Optional off-premises extensions (OPXs) with vari- 
able ring cadence 
l * Optional OPX repeaters 
0’ Optional multi -port voice mail system 
l * Optional talkback speaker equipment 
l * Optional facsimile machine 
0 * - 
Optional doorbox 
l * Optional battery back-up 
l * Optional xt  e emal paging equipment 
l * Optional playback devices for use with the auto- 
mated attendant and hunt group features 
System Organization and Record Keeping 
Features 
0 Ten paging zones and nine external paging ports 
l * Station message detail recording (SMDR) 
l * Station message detail accounting (SMDA) - 
available only in the Extended and Exten&dplus Tl 
and E&M software packages 
l * Programmable reports for toll restriction, Least- 
Cost Routing @CR), and station data 
l * Customized database reports (stand-alone program- 
ming OdY) 
0 Call cost accounting (estimated) 
0 Forced, forced LCR toll, standard, optional, and 
class-of-service account codes (forced account 
codes can be validated or non-validated) 
I 
0 Flexible attendant arrangements 
0 Tenant groups and departments 
l * Hunt groups with individually programmed timers  
(may have optional overflow and announcement sta- s; 
:,’ 
Page 1-4  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832 JNSlXLLATION & MAINTENANCE OVERVIEW 
Issue 1, November 1994 
tions with playback devices and/or supervisor with 
monitoring ability) 
l System alarm display and reporting 
I 0 Voice computer hunt groups with optional DTMF 
feedback tones 
Thmk Features 
Auto trunks and trunk groups (restricted to accessing 
a single trunk on RF-rated systems) 
Automatic incoming trunk answering 
Dual-tone multi-frequency (IYIMP) or dial-pulse 
signaling 
Loop start and/or ground start compatibility 
Hybrid balancing (ideal, loaded, or unloaded) for 
optimal CO trunk performance 
CO trunk receive and transmit adjustments for opti- 
mal voice volume levels 
Relaxed ring detection (ground start trunks on LCCs 
OdY) 
Outgoing-access, allowed-answer, and ring-in 
assignments on a station-by-station basis (day lists 
and night lists) 
Day and night modes of operation (by tenant group) 
Day and night toll restriction on a station-by-station 
basis (including provisions for eight area/o&e code 
restriction user groups and E8rM, PBX, absorbed- 
digit, and equal access dialing) 
Least-Cost Routing @CR) (may be programmed on 
a station-by-station basis to be transparent to the 
user) -not available in the KF-raterl, Extendedplus 
Tl and E&M software package 
System-wide call privacy release option 
Trunk reseize capability on a station-by-station 
basis 
Direct inward system access @ISA) - in the 
Extended and Extendedplus Tl and E&M software 
packages, DISA lines can have toll restriction class 
of service similar to station toll restrictions 
l * Automated attendant - available only in the 
Extended and Extendedplus Tl and EM-software 
packages 
Basic Tl trunk emulation - available only in the 
Exrendedplus Tl and E&M software packages 
Basic B&M networking (tie trunks) - available 
only in the Extended plus Tl and E&M software 
packages 
Direct inward dialing (DID) trunks 
Flexible DID ring-in assignments 
General Station Features 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
l 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
Programmable feature codes for easy station opera- 
tion 
Call privacy/privacy release 
Station-to-station intercom calls 
Off-hook voice announce (OHVA) calls (the ability 
to place or receive OHVA calls depends on the type 
of station instrument used, and may be enabledldis- 
abled on a station-by-station basis) 
Inter-station messages and message cancel 
Station exchange 
I 
Ring intercom always 
Private intercom call override 
I 
Automatic camp on to busy stations, trunks, and 
LCR (ability to camp on to LCR may be disabled on 
a station-by-station basis) 
Busy trunk/station callback (queue) 
Individual hold 
Call splitting 
Hold recall 
Call waiting 
Call transfer to outside telephone numbers and ex- 
tension numbers 
Transfer to hold 
Transfer recall 
Reverse transfer and group call pick-up 
Conference calls -capacity ranges from 10 simul- 
taneous three-party conferences to four simulta- 
neous 8-party conferences 
System forwarding (routes calls based on the type of 
call and the status of the intended station) 
Call forward to extension numbers and hunt group 
pilot numbers 
Call forward to outside telephone numbers 
System speed dialing (including nondisplay and 
tenant-specific numbers) - can be programmed to 
override station class of service 
Station speed dialing 
Redial (last number dialed or, at keysets only, last 
number saved) 
Do-not-disturb with customized messages (the abil- 
ity to place a station in do-not-disturb may be en- 
abled/disabled on a station-by-station basis)  0 Programmable wink, immediate, or delay start op 
tions for DID and B&M trunks 
0 Toll security with weekly limits for 7- and lo-digit 
and/or operator-assisted and international calls - 
available only in the Extenakl and Etierukdplus Tl 
I 
and E&U software packages 
Page l-5  
						

							ovERvIEw 
Issue 1. November 1994 INTEE-TELPEACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
0 
0 
0 
0 
0 
B. 
I0 
0 
.* 
.* 
I 
l * 
l * 
0 
I 0 
0 
0 
Cancel miscellaneous operations 
Hookflash (over all types of trunks) 
Hunt group remove/replace 
House phone 
Silent messaging (leaves a message at a stationwith- 
out placing an actual call) 
KEYSET FEATURES 
Various digital and analog keyset models are avail- 
able (for a complete listing of all the keyset models 
available and the optional equipment that may be 
installed on them, refer to the information in SPBC- 
IFICAI’IONS beginning on page 2-26) 
Digital keysets, AlM keysets, and Inter-Tel/DVK 
keysets allow the users to individually control voice 
and tone volume levels for intercom calls, outside 
calls, background music, etc. 
Liquid crystal display (LCD) (optional on some 
models) for viewing: numbers dialed; speed-dial 
numbers; inter-station, do-not-disturb, and reminder 
messages; date/time; keyset identification; station 
programming; etc. 
Optional Data Port Module on IMX 12-f&t-line key- 
sets and Inter-Tel/DVK keysets for installing a 
modemequipped data device (for simultaneous 
voice/data communication), or for installing a loud 
ringing adapter (LRA) and signaling device(s) 
Optional Personal Computer Data Port Module 
(PCDPM) on digital keysets for off-hook voice an- 
nounce receive capability and to allow a digital 
DSWBLF Unit and/or an optional Modem Data Port 
Module to be installed 
Optional Modem Data Port Module (MDPM) on 
digital keysets for installing a modem-equipped data 
device (for simultaneous voice/data communica- 
tion) or a single-line set - requires a PCDPM 
la-key pushbutton keypad 
“Hot” keypad - allows dialing of feature codes, ex- 
tension numbers, and trunk access codes without 
pressing the SPCL key or lifting the handset 
Up to 20 key maps (30 on expanded systems) for de- 
termining the exact layout and function of the keys 
Feature keys for one-key access to feature codes 
(some of the keys may be designated as user pro- 
grammable) IC/CO speed-dial (SD) keys with lightemitting 
diode (LBD) indicators 
Call appearance keys with LBD indicators (for in- 
coming call indication/access) 
Secondary call keys with LED indicators (show 
ring-in indications for the designated “primary” 
sta- 
tion) 
Individual trunk keys with LED indicators (for in- 
coming and outgoing call indication/access) 
Trunk group keys with LED indicators (for outgoing 
call access and trunk group status) 
Speakerphone (allows handsfree operation on out- 
side calls and intercom calls) 
Speakerphone on/off 
Slide-out directory card 
Ring and voice volume controls 
User-programmable ring tone 
Self-test function 
Hearing aid-compatible (HAC) handset 
Reversible baseplate and cradle hook for wall 
mounting 
l * Optional headset 
l * Optional handset amplifier 
l * Background music (two sources) 
Microphone mute 
Handsfree answer enable/disable 
On-hook dialing/monitoring 
System hold 
Station call monitoring (hunt group supervisors 
OdY) 
Call barge (break through to a busy station) 
Do-not-disturb override (the ability to override do- 
notdisturbmay be enabled/disabled on a station-by- 
station basis) 
Activity release feature (primarily intended for use 
with the Attendant Computer Console; entering this 
feature code terminates any current activity and re- 
turns the station to idle or dial tone) 
Page remove/replace 
Intercom (extension number) and outside (system 
speed-dial number) directories - available only in 
the E&ended and Exkdedplus TI and E&hi soft- 
ware packages 
Automatic intercom and/or outside call access 
Page l-6  
						

							INTER-TELPRACTICES 
J.MX/GMX 416/832 INS‘lXLLATION & MAINTENANCE OVERVIEW 
Issue 1. November 1994 
C. ENHANCED SINGLELINE SET (ESLS) 
FEATURES 
12-key pushbutton keypad 
User-programmable feature keys for one-key access 
to feature codes 
Timed hookflash (FLASH) key 
Neon lamp for message waiting indication 
Ring volume control 
Selectable ring tone (HI or LG) 
Hearing aid-compatible (HAC) handset 
Reversible baseplate and cradle hook for wall 
mounting 
Selectable AC/DC ringer 
Optional handset amplifier 
SINGLE-LINE INSTRUMENT (!Xl-) 
FEAm 
1Zkey pushbutton keypad 
User-programmable feature keys for one-key access 
to feature codes 
l Timed hookflash (FLASH) key 
0 Ring volume control 
l Hearing aid-compatible (HAC) handset 
l Reversible baseplate for wall mounting 
l Selectable AC/DC ringer 
l Optional message waiting indication tones 
l * Optional handset amplifier 
E. DIRECT STATION SELECTION/BUSY 
LAMP FIELD (DSS/BLF) UNIT FEATURE!3 
1 l * Up to 50 keyset circuits may have units installed 
0 Each unit has 60 keys with LED indicators for one- 
key access to up to 60 extension numbers (the LEDs 
show the status of the assigned stations and/or hunt 
PW) 
l Up to eight key maps (12 on expanded systems) for 
determining the layout and numbers accessed by the 
keys 
F. 
0 
0 
0 
0 
0 
0 
0 A’lTENDANT COMPUTER CONSOLE 
FEATURES 
IBM XT-, AT’, or 3Wcompatible computer 
CGA, EGA, or VGAmonitor and Monitor Interface 
Card 
122-key custom keyboard 
Headset operation 
Visual display of system call activity, system direc- 
tory, system alarms, date and time, etc. 
Automatic call priority 
Quick, simple call answering and transfer 
NOTE: For additional information on the Attendant 
Computer Console, along with detailed installation and 
programming instructions, refer to the manual included 
with the console. 
G. 
ATI’ENDANTFEATURES 
l System speed-dial number/name programming 
l Remote canceling of do-not-disturb and call forward 
for stations served 
0 System alarm reporting/clearing 
l Enable/disable system night mode 
l Set date and time of day 
l Attendant recall 
l System do-not-disturb and reminder message pro- 
gr-Es 
0 Station feature programming (user name, tenant 
group, department, and attendant) 
l * Immediate off-hook voice announce (OHVA) calls 
(requires special programming and an Attendant 
Computer Console or a DSS/BLF Unit) 
l Enable/disable background music to external pag- 
ing speaker(s) 
l TNII~ maintenance feature for taking trunks out of 
service and placing them back in again 
0 SMDA report can be generated at any time by enter- 
ing a feature code 
Page l-7  
						

							OVERVIEW INTER-TELPRACTICES Issue 1, November 1994 IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
1 H. hUXI&WMCApAcITIEs 
6.2 
Some of the features have maximum capacities 
that are dependent on the availability of system chan- 
nels and/or circuits. The features with such capacities 
are listed in the following table. The numbers listed un- 
der the heading labeled “small” are for standard-size 
systems, while the numbers listed under the heading la- 
beled “large” are for systems with an expansion cabinet 
installed. l- CAFACrry FEATURE 
System forwanllng paths 
Paths per station 
Points per path 
Toll ~~~Hction user gmups 
Extended area codes per group 
Allowed long distance numbers 
Digits per number 
AItemate canier numbers 
Digits per number 
Account codes 
Forced 
Standard 
Digits per code 
SMDA account codes 
Attendants 
Attendant Computer Consoles 
DSS/BLF+quipped circuits 
Extension numbers per 
DWBLF Unit 
Hunt groups 
Per system 
Stations per hunt group 
Announcement stations per 
hunt group 
Overflow stations per group 
Overflow counts 
Tenant groups 
Departments per tenant group 
Xhmks 
Auto trunks 
CO/E&M tNnk groups 
TN& per group 
DID trunk groups 
TN&S per group 
DID entries 
Entries per DID group 
Map group assignments 
Keyset 
DSS/BLF 
Secondary call key stations per PI% 
marg station 
Secondary call keys per station 
LARGE 
400 
3 
4 
12 
4 SMALL 
200 
3 
4 
8 
4 
20 
10 
20 
10 
30 
10 
30 
10 
416 
64 
8 
415= 
317 
I 
192 
50 
832 
120 
8 
831= 
634 
I 384 
50 
60 60 
6% 
3 1 
O-127 
8 
10 
s4& 
3 
1 
O-127 
12 
10 
344 
102 
344 
11 
344 
ffzf 6% 
142 
6% 
16 
696 
800 
800f 
20 30 
8 
12 
10 10 
16 16 
1 CAPACITY  FEATURE 
SMALL ARGE 
216 464 
10 10 
9 9 
32 32 
8 8 
1W 1V 
400 500 
32 32 
10 
10 10 
10 
10 10 
16 16 
4b 4b 
1 
1 
48 48 
19 19 
24 32 
102 142 
32 32 
29 29 
50 
50 50 
50 
1 
1 
415 
1 
1 
831 
400 816 
446 862 
20 20 
120 120 
20 20 
416 832 
40 60 
Non-blocking voice channels/ports 
Paging zones 
External paging ports 
Confemnce chuits available 
Parties per conference 
Simultaneous conferences 
System speed dialing 
Numbers per system 
Digits per number 
Station speed dialing 
Numbers per keyset - CO 
Numbers per keyset - IC 
Numbers per singleline set 
- CO and/or IC 
Digits per entry - CO 
Digits per entry - IC 
Redial numbers per station 
Digits per number 
LCR 
Route groups 
Facility groups 
TN& groups per facility group 
Dial 
rules (16 digits each) 
- total 
- programmable 
Facility group callback requests 
per system 
Camp on requests per system 
Callback (queue) lpquests per 
station 
Camp on by a station 
Stations camped on to a station 
a fParty 
b 
If using three-digit extension numbers, an extension number can be 
precededwithapound(#) tospeeddialprivateinkrcomcallstothe station. Or, a “4” (the default feature code for reversfz transfer) may 
be entered before a slation extension number or hunt group pilot 
number to quickly reverse transfer @kk up) calls from that station 
or hunt group. 
c Plus 1 overflow 
d As many as desired until a total of 680 (small) or 800 (large) for all 
hunt groups is reached 
= orulllimited 
f As many as desired until a total of 600 (small) of 800 (large) for all 
DID trunk groups is reached 
Stations camped on to a trunk 
LWUP 
Inter-station messages per system 
Pmgrammable ipminder messages 
Message requests per system 
Do-not-disturb messages 
Messages per system 
Ring-in/allowed-answer pattems 
Page l-8  
						

							INTER-TELPRACTICES SPECIFICA~ONS 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE Issue 1, November 1994 
SPECIFICATIONS 
CONTENTS PAGE 
1. Introduction ......................................................... 
2. Cabling And The Main Distribution Frame (MDF) ........................ 
A Station Connections 
........................................... ..c. 
B. ‘Dunk Connections ............................................... 
3. Equipment Cabinet .................................................. 
. Main Equipment Cabinet Description ............................... 
B. Expansion Cabinet Description ..................................... 
C. Functional Description ............................................ 
D. Environmental Requirements ...................................... 
E. System Power Supplies ............................................ 
. Computer Complex ............................................... 
G. Telecommunications Complex ...................................... 
4. Station Instruments .................................................. 
A. Maximum Capacities ............................................. 
B. IMX 416/832 Keysets .............................................. 
C. GMX-416/832 Keysets ............................................. 
D. IMX 4161832 DSS/BLF Units ....................................... 
E. GMX-416/832 DSS/BLF Units ...................................... 
F. Attendant Computer Consoles ...................................... 
G. Single-Line Sets .................................................. 
H. Off-Premises Extensions (OPXs) .................................... 
I. Playback Devices ................................................. 
5. Additional System Equipment ......................................... 
. Programming Keyboard ........................................... 
B. Programming Monitor ............................................ 
C. Utility Shelf ..................................................... 
D. SMDR/SMDA Output Device Requirements .......................... 
E. System Battery Back-Up ........................................... 
F. Additional Information ............................................ 2-2 
2-4 
2-4 
2-5 
2-6 
2-6 
2-6 
2-6 
2-9 
2-10 
2-12 
2-14 
2-26 
2-26 
2-26 
2-30 
2-32 
2-33 
2-33 
2-34 
235 
2-35 
2-36 
2-36 
2-36 
2-36 
2-36 
2-38 
2-38 
Page 2-l  
						

							SPECIFICATIONS 
Issue 1, November 1994 INTER-TEL4PRACTICES 
IMX/GMX 416/832 INSTALLATION 8s MAINTENANCE 
I 
I 
1. INTRODUCTION 
1.1 This section of the manual describes the following 
416J832 System hardware: 
- 
Cabling and the Main Distribution Frame (MDF) 
- Main Equipment Cabinet 
- Expansion Cabinet 
- Main Power Supply 
- Expansion Power Supply 
- Computer Complex 
- Telecommunications Complex 
- Station Instruments 
- Additional System Equipment 
1.2 The main equipment cabinet has 26 slots available 
for station and trunk cards. Ifan expansion cabinet is in- 
stalled, it too has 26 slots. The marimum mmber of sta- 
tions and trunks that can be installed &peniik on the 
number and type of cards, station instmment~ andpow- 
er supply modules used For example, in a fully expan- 
ded system, there could be as many as 696 trunks 
installed (using one Keyset Card [required], 18 Tl 
Cards [the maximum allowed], and 33 other-type trunk 
cards). Or, there could be as many as 832 stations (using 
a combination of digital keysets, 8-line IMX AIM key- 
sets, and single-line sets). See page 2-26 for additional 
information on determining maximum station capaci- 
ties. 
NOTE: Generally, one station instrument can be 
installed on each available station circuit. However, the 
new &line “dual-circuit” IMX AIM keyset has been 
specially designed so that two of these keysets can be in- 
stalled on a single circuit, if desired. 
1.3 The trunks and stations are controlled by the com- 
puter cards and telecommunication cards in the equip 
ment cabinet. 
1.4 A wide variety of station instruments can be used 
on the Inter-Tel IMX and GMX-416/832 Systems, in- 
cluding: 
IMX 416/832 Digital 
Station Instruments 
l Standard Digital Keysets (also referred to as Stan- 
dard Digital Terminals) - display and non-display 
l Executive Digital Keysets (also referred to as 
Executive Digital Terminals) - display only 
l Digital Direct Station Selection/Busy Lamp Field 
(DSWBLF) units 
IMX 416/832 Analog Station Instruments 
24Line AIM Keysets (display only) 
12-Line AIM Keysets (display only) 
8-Line Dual-Circuit AIM Keysets (display only) 
24Line Keysets (standard and display) 
la-Line Keysets (standard and display) 
8-Line Keysets (non-display only) 
Attendant Computer Consoles 
DSS/BLF Units 
Enhanced Single-Line Sets (ESLSs) 
Single-Line Instruments (SLIs) 
Industry-Standard Single-Line, Dual-Tone 
Multi-Frequency (IYTMF) Sets 
NOTE: With the proper software package, the Inter-Tel 
GX station instruments can also be installed on the IMX 
416f832 System. Refer to Appendix Ain the back of the 
manual for complete information. 
GMX-416/832 Analog Station Instruments 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 
0 Inter-Tel/DVK 24-Line Keysets (standard 
play) 
Inter-Tel/DVK 12-Line Keysets (standard 
play) and dis- 
and dis- 
Inter-Tel/DVK 8-Line Keysets (standard and dis- 
play) 
GMX 24Line Keysets (standard and display) 
GMX 12-Line Keysets (nondisplay only) 
GX 24Line Keysets (standard and display) 
Attendant Computer Consoles 
Inter-Tel/DVK Direct Station Selection/Busy Lamp 
Field @SS/BLF) Units (single or tandem) 
GMX DSS/BLF Units (single only) 
GX DSS/BLF Units (single or tandem) 
GMX Single-Line Instruments (SLIs) 
GX SLIs 
Industry-Standard Single-Line, Dual-Tone 
Multi-Frequency (DTMF) Sets 
NOTE: For more information on the GX and GMX sta- 
tion instruments, refer to appendixes Aand Bin the back 
of this manual. 
Page 2-2