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Inter-Tel Imx/Gmx 416/832 Installation Manual

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    							INTER-TELPRACTICES 
    IMWGMX 416/832 INSWTION % MAINTENAIVCE PROGRAMMING 
    Issue 1, November 1994 
    WIN MENU ITEM 
    station 
    ?rogralnming... 
    C0ntinua.i) 
    SUBMENU 
    Individual Station Information 
    (Continued) 
    PROGRAMMING OPTIONS 
    System Forwarding Widow: 
    Forwarding Paths 
    Forward Call ms 
    Station Conditions 
    System Conditions 
    Ring Principal Once 
    Key AssigMlents (KEY) 
    Toll Restriction Information Window: 
    Day/Night Station Class Of Service (SCOS) 
    Day/Night Mode Toll Restriction User Group 
    Day/Night Mode LCR Advance Limit 
    Keyset Key Assignments: 
    Keyset Map View Types 
    Keyset Map Groups 
    Station List 
    User Programmable Keys 
    Default Sets 
    DSS/BLF Unit Key Assignments: 
    DSS Map Descriptions 
    DSS Map Groups 
    DSS Station List 
    Digital DSS Map View 
    Ring Zone Programming (ZONE) 
    Station Features (SFEA) Single-Line Set Key Maps 
    Key Type Programming 
    Station Lists 
    Allow Private Intercom Override 
    Auto Attendant/VM/DISA Do-Not-Disturb Breakthrough 
    Automatic Answer On CO Calls (keysets) 
    Automatic Answer On IC Calls (keysets) 
    Barge Receive Enabled 
    Barge Transmit Enabled (keysets) 
    Camp-On Tones Disabled 
    CO Reseize Enabled (keysets) 
    Dial Pulse Enabled (single-line stations) 
    DID CampOn Tones Disabled 
    Do-Not-Disturb Allowed 
    Do-Not-Disturb Override Allowed (keysets) 
    DTMF Feedback Enabled (single-line stations) 
    E & M Camp-On Tones Disabled 
    Handsfree Enabled (keysets) 
    Headset Enabled (keysets) 
    LCR Facility Group Camp-On Allowed 
    Message Lamp Enabled (single-line stations) 
    Music Channel One Enabled 
    Off-Hook Voice Announce Receive Enabled (keysets) 
    Off-Hook Voice Announce Transmit Enabled 
    Off-Premises Extension (single-line stations) 
    Page Remove Enabled (keysets) 
    Redial Mode - Last Number Dialed (keysets) 
    Ring Cadence Extended (single-line stations) 
    Ring Intercom Always Enabled 
    Ring Type For OPX -- DC (single-line stations) 
    Transparent LCR Enabled 
    Page 5-17  
    						
    							PROGRAMMING 
    Issue 1, November 1994 INTER-TELPRACTICES 
    IMx/GMX 416/832 INSTALLATION & MAINTENANCE 
    WIN MENU- ITEM 
    System-Wide 
    ?eatures 
    SUBMENU 
    Account Code Information (ACCI) 
    DND and Reminder Messages 
    WG) 
    Extensions, Usemames, and 
    Feature Codes @XT) 
    Hunt Groups (HUNT) 
    1 
    Account Code Length 
    Standard, Forced, LCR Toll, t None Station Lists - 
    Batch Station Lists (Forced, Standard, LCR Toll, Validated) 
    Class-Of-Service Account Codes 
    stations 
    Hunt Croups 
    Trunk Croups 
    Feature Codes 
    Set Extensions/Clear Extensions (Batch Load) 
    Station Lists 
    Voice Mail Hunt Croup 
    Voice Computer Group 
    Automated Attendant Hunt Group 
    Dial Rules 
    Recall Destination 
    Hunt Group Extended Data Window: 
    Hunt Croup Name 
    Description 
    Supervisor 
    Hunt Croup Search Type 
    Timer Programming Window: 
    No Answer Advance Timer 
    Announcement Timer 
    Overflow Timer 
    Default Timers 
    Announcement Station Data Window: 
    Announcement Stations 
    Announcement Types 
    Overflow Station Data Widow: 
    Overflow Device 
    Overflow Station 
    Overflow Type 
    Overflow Count 
     
    , 
    Page 5-18  
    						
    							INTER-TELPRACTICES 
    IMX/GMX 416/832 INS’E4LLATION & MAINTENANCE PROGRAMMING 
    Issue 1, November 1994 
    _ --_-___ -_-- -_-_-_ 
    system Wide 
    Features... 
    fConfi?lued) 
    _____. -__- 
    Miscellaneous System-Wide 
    Information (MISC) Primary Attendant Station 
    Call Termination Digits 
    System Flags: 
    Allow Cross-Tenant IC Traffic 
    Allow Cross-Tenant Voice Mail/Computer Traffic 
    Account Code Class-Of-Service 
    Audible Message Indication for SL Sets 
    Anto Attendant -Dial Iking Recording 
    Auto Attendant - Enable Ringback Tone 
    Barge 
    Barge Confirmation Tone 
    Broadcast Alarms to All Attendants 
    Broadcast Station Off-Hook Alarms 
    Drop Incomplete Outgoing Call 
    Extended DTMF Feedback Digits 
    External Paging Music Channel 
    Handsfree Announce System Forward Transfer 
    Hot Dial Pad Keys 
    Hunt Group Transferred Call Type 
    Keyset Identification Display 
    Music-On-Hold for IC Calls 
    OI-IVA DSS Immediate Transmit 
    OHVA System-Wide 
    Privacy Release 
    Reverse Transfer Immediate Connection 
    Standard Tones (CO Trunks, Keysets, and Single-Lines) 
    Station DTMF Digit Mute 
    Station Monitoring Tone 
    Suppress All Displayed Digits After End Of Dialing 
    System “Skate” Type 
    System Speed-Dial Override SCOS 
    Validate Voice Mailbox Numbers 
    Page Zones (PAGE) Page Zones 
    Relays And External Ports 
    Keysets 
    Convert Ports 
    Relay Programming @LAY) 
    System Forwarding (SFWD) 
    System Speed Dial (SSPD) 
    System Timers (IIMR) Forwarding Paths 
    Path Description 
    Forwarding Point(s) 
    Name 
    Tenant 
    Number 
    Number Of Displayed Speed-Dial Numbers 
    Speed Dial Number Programming Station 
    Number Of Digits in Bin Number 
    Value 
    Default 
    Range 
    Page 5-19  
    						
    							PROGRAMMING 
    Issue 1, November 1994 INTER-TELPRAcTIcEs 
    IMxlGMX 416/832 INSTALLATION & MAINTENANCE 
    AAN MENU- ITEM 
    ;ystem Wide 
    reatures... 
    ‘ConfiIuAed) 
    roll Restriction... 
    Aast-Cost Routing 
    LCR) 
    SUBMENU 
    Tenants and Departments (TNT) 
    Alternate Carriers/Allowed Long 
    Distance (ALT) 
    AreafO5ce Codes 
    Allowed/Restricted (AREA) 
    SCOS Information (SCOS) 
    Toll Security 
    PROQRAMMINQ OPTIONS 
    Tenant Groups 
    Description 
    Departments 
    Trunk Group For Auto Feature 
    StidiOIlS 
    Trunk Groups 
    DID Groupi 
    Alternate Carrier Numbers 
    Allowed Long Distance Numbers 
    Area And 05ce Codes Overlap 
    User Groups 
    Day/Night Station Lists 
    Area Codes (Allowed, Restricted, or Extended) 
    050~ codes (Allowed or Restricted) 
    Station Class-Of-Service Programming 
    Day/Night Lists 
    Day/Night LCR 
    A~V~IWS 
    7/10 Digit Enabled 
    Operator/International Enabled 
    Weekly Toll Limit 
    Clear Accumulated Total 
    Remaining Days 
    Dial Rules 
    Route Groups: 
    Description 
    Area Code Table 
    05x Code Table 
    Day, Evening, & Night Time Blocks (Facility Groups) 
    Facility Croups: 
    Description 
    Dial Rules 
    TNIL~ Groups 
    Page 5-20  
    						
    							INTER-TELPRACTICES 
    IMWGMX 416/832 INSTALLATION 8z MAINTENANCE PROGRAMMING 
    Issue 1, November 1994 
    BAIN MENU ITEM 
    hnk 
    %ogramming... 
    %ontinuedonnfW 
    we) 
    SUBMENU 
    Individual Trunk (INMJ 
    PROGRAMMING OPTIONS 
    Group Number 
    Receive Gain 
    Transmit Gain 
    Hybrid Balance 
    E&M Interface 
    Start Type 
    Current lYI Detect 
    Trunk Groups, DID Groups, And 
    Ring-In/Answer Patterns (TRNK) Relaxed Ring Detect 
    MMF Signaling 
    Ignore Answer Supervision 
    Trunk Group Programming Window: 
    TN& Group Description & Name 
    Tenant Group 
    E & M 
    TNII~ Group: 
    Call Routing (Auto Ring-In/Dial Repeating) 
    Reorder Tone (Continuous or Burst) 
    Handshaking (Immediate, Delayed, Or Wink) 
    Return Dial Tone 
    DID Digit Translation 
    Enable Hookflash 
    One-Way Incoming Only 
    Music-On-Hold 
    Day/Night Outgoing Access Station List 
    Day/Night Ring-In (Single, Hunt, Multiple, or DISA - 
    DISA can have toll restriction) 
    TNII~ List 
    Toll Restriction: 
    Subject To Toll Restrict 
    Exempt From LCR Only 
    Call Cost (Free, Local, 10-D@, Operator) 
    Equal Access 
    Absorbed Digits 
    Absorbed Digits Applications (PBX or Local) 
    Absorbed Digits Repeatable 
    Absorbed Strings 
    DID Group Programming Window: 
    Description 
    Tenant Group 
    Base Number 
    TN& List 
    Music On Hold 
    Start Type (Immediate, Wink, Delay) 
    Add/Delete Entry 
    Day/Night Ring-In (Single, Hunt, Multiple, or DISA) 
    DISA Codes 
    Set Ring-in (Batch Load) 
    Ring-In/Answer Patterns Window: 
    Pattern Title 
    Ring-In Station List 
    Answer Station List 
    Relay Lists 
    Page 5-21  
    						
    							PROGRAMMING 
    Issue 1, November 1994 xNTER-TEL4PRACTIcEs 
    lMX/GMX 416/832 INSTALLATION & MAINTENANCE 
    WN MENU ITEM 
    hlk 
    ‘rogranuuing... 
    Continued) 
    Attendants... 
    station Message 
    Ietail... 
    %orlti?lued on next 
    we) 
    tUBMENU 
    ‘1 Programming (Tl) 
    Ittendant’s Console (CONS) 
    Uias Programming (ALSS) 
    ISS/BLF Assignment (DSS) 
    :a11 Cost (COST) 
    &IDA (SMDA) 
    PROGRAMMING OPTIONS 
    Error Threshold Programming 
    Dialing Feedback Configuration: 
    M‘MF Dialing Feedback Gain 
    Dial Pulse Feedback Gain 
    Dial Pulse Tone Selection 
    Backup Clock 
    II Card Programming Window: 
    PCM Encoding Law 
    Relay Activation 
    CardQpe(D4orESF) 
    Zero Code Suppression Scheme (AMI, B8ZS, 
    Or 
    Channel Service Unit (On-Board or DSX-1) 
    Line Build-out (LBO) if On-Board CSU 
    DSX-1 Line Length if DSX-1 
    rest Tone 
    Reference Clock Programming 
    Clock Programming Window: 
    Tl From Public Network 
    Provides Reference Clock For System 
    Master/Slave Loop Operation 
    Source Of Reference Clock 
    Error Diagnostics Window: 
    Output Type (Table or Graph/Hour or Day) 
    Update 
    Current Errors 
    Port/File & Print Location None) 
    Designate/Format Destination 
    Create Database 
    Add Alias 
    List Current Aliases 
    Description 
    DSS/BLF Associated Keyset 
    DSS/BLF Revmap 
    Daytime Rates In Dollars Per Minute 
    Evening/Night/Weekend Multiplicative Factors 
    output Port 
    Reporting Interval (Attendant, Daily, 
    Weekly, Monthly) 
    Clear SMDA Data 
    Print Report 
    Review Format Window: 
    Account Code Reports 
    Clear Account Code Data Following Report 
    Summary Reports 
    Select Device Reports 
    Detailed Reports 
    Clear Statioflrunk/Hunt Data Following Report 
    Selected Device Reports: 
    Stations 
    Trunks 
    Hunt Grouns 
    Page 5-22  
    						
    							INTER-TELPRACTICES IMX/GMX 416/832 INS’IXLLATION 8z MAINTENANCE PROGRAMMlNG 
    Issue 1, November 1994 
    ‘MAIN MENU-ITEM 
    Station Message 
    Detail... 
    (CO?lti~ed) 
    SUBMENU 
    SMDR (SMDR) 
    PROGRAMMING OPTIONS 
    SMDR Output Port 
    SMDR Output Active 
    SMDR Report Format 
    Station List 
    service... 
    Error Message Programming (ERR) Error Output Port 
    Error Output Active 
    Report Contents 
    Hybrid Balance (HYBR) Circuits 
    Hybrid Balance 
    Test Line 
    Break Dial-Tone Digit 
    Maintenance Programming (MAIN) Devices 
    CO Trunks In Maintenance/Available 
    Passwords (PASS) Applications Restricted/Unrestricted 
    On-Line Monitor Restricted/Unrestricted 
    Report Programming (REP) 
    Customized Report Programmin3 
    (CRw Select Output Port 
    Station Report 
    Area/Office Code Report 
    Least Cost Routing Data Report 
    Reports: 
    Area/Office Codes 
    Detailed Station 
    DID 
    General Station 
    Hunt Group 
    Key Maps 
    LCR 
    Phone List 
    Special Purpose Flags 
    System Speed Dial 
    Timers 
    Trunk Group 
    Port/File 
    Save/Restore (SAVE) 
    Format Disk 
    Save Database 
    Restore Database 
    Save CVH Database (not currently supported) 
    Copy Error File 
    File Destination/Source 
    Serial Port Configuration (PORT) Enable DSR Handshaking 
    Enable CL’S Handshaking 
    Baud Rate 
    Reset Ports 
    System Configuration (CONP) Time C Date 
    Home Area Code/Local Area Codes 
    System Board Types 
    +3OVDC Modules Required 
    Non-Blocking For Voice Channels 
    Configuration For KSC, TlC, & DID 
    Clock Adjustment (on-line only) 
    Move Board (stand-alone PC only) 
    Page 5-23  
    						
    							PROGRAMMING 
    Issue 1, November 1994 INTER-TELPRACTICES 
    IMx/GMX 416/832 INSTALLATXON & MAINTENANCE 
    7. DEFAULT VALUES 
    7.1 The default values of the features are specified 
    throughout this section of the manual. Asummary of the 
    default system values is as follows: 
    A. 
    0 
    I 
    0 
    0 
    B. 
    0 
    0 
    C. 
    0 
    0 
    0 
    0 
    0 
    0 
    0 
    0 
    0 
    0 CONFIGURATION 
    There are three default configurations: 
    - If configuration A is used, slots l-20 are KSCs 
    and slots 21-26 are LGCs. 
    - If configuration B is used, slots l-10 are KSCs, 
    slots 11-19 are SLCs, and slots 20-26 are LGCs. 
    - If configuration C is used (IMX only), slot 1 is a 
    KSC, 2-10 are DKSCs, 11-19 are SLCs, and 
    20-26 are LGCs. 
    The Matrix Card is assigned to slot 27 and the Ex- 
    pansion Card to slot 54; these cannot be changed. 
    No other slots in the expansion cabinet are given de- 
    fault configurations. 
    ATIENDANT 
    There is one attendant for all stations (circuit 1.1). It 
    is the primary attendant, alarm station, and message 
    center for all stations. It is also the system speed-dial 
    programming station and it can be used to place the 
    system in night mode. The circuit is equipped and 
    configured for a keyset. 
    Circuit 1.1 receives ring-in and can answer all trunks 
    during day mode and night mode. 
    STATIONS 
    Stations are not toll restricted. 
    All stations have ring-in assignment and can answer 
    all trunks when the system is in night mode. Users 
    have outgoing access on all trunks. 
    Intercom numbers are assigned in order beginning 
    with circuit 1.1 (intercom number 1000). 
    All stations are in tenant group 1, department 1. 
    All keysets are in paging zone 1. External paging 
    ports are not enabled. 
    Camp-on tones are heard at all stations. 
    No headsets are equipped. 
    No user names are assigned. 
    There are no DSS/BLF stations, automated atten- 
    dants, message centers (other than the primary atten- 
    dant), or house phones. 
    Off-Hook Voice Announce is enabled. Barge is not 
    enabled. 
    l Keyset LCD identification is enabled full-time. -. 
    -: 
    l All stations have Do-Not-Disturb capability, but 
    none have DND Override enabled. 
    0 All single-line sets are in the immediate ring zone. 
    0 All stations have CO Reseize disabled. 
    D. TRUNKS 
    0 
    0 
    0 
    0 
    0 
    E. 
    0 
    0 
    F. 
    0 
    0 
    0 
    0 
    a 
    0 
    0 
    0 
    0 
    0 
    0 
    0 
    0 
    All trunks are programmed for MMFsignaling. 
    System-wide Call Privacy is enabled. 
    All trunks are subject to toll restriction. All trunks 
    accept equal access dialing. None absorb digits. 
    No trunks are associated with hunt groups. 
    All trunks are assigned to trunk group 1, which is 
    named “All Lines.” 
    TOLL RESTRICTION 
    Area and office codes do not overlap. All area codes 
    and office codes are unrestricted. 
    The allowed long distance numbers are 800-XKX- 
    XXXX and 911. There are no alternate carrier num- 
    bers. 
    MISCELLANEOUS 
    The system is in day mode. 
    No system or station speed-dial numbers are pro- 
    grammed. 
    Speed-dial numbers are subject to toll restriction. 
    Least-Cost Routing (LCR) is programmed as “trans- 
    parent” to the users. 
    None of the system speeddial locations are identi- 
    fied as nondisplay numbers. All are assigned for use 
    by all tenant groups. 
    Speed-dial DTMF tones are not muted. 
    No hunt groups, hunt group supervisors, or 
    announcement or overflow stations are assigned. 
    No account codes are assigned. Account code 
    default length is four digits. Class-of-service 
    account codes are not enabled. 
    The system is programmed to disconnect calls (not 
    place them on hold) when a user presses another 
    trunk key during a call. 
    Cross-tenant intercom traffic is allowed. 
    System alarms are sent to all attendants. 
    Reverse transfers to keyset stations are connected 
    immediately, the user does not need to press the 
    flashing trunk or IC key. 
    Passwords are not required to gain access to the data- 
    base programs or the on-line monitor. 
    Page 5-24  
    						
    							INTER-TELPRACTICEs 
    IMX/GMX 416/832 INslILLATION & -ANCE PROGRAMMING 
    Issue 1, November 1994 
    I Actions Setm Exit 
    Station to be Reviewed: 
    p-) [-Lq’ 
    Press F2 for List of 
    Stations 
    8. S’IWION PROGRAMMING - 
    INDIVIDUAL STATION 
    INFORMATION (STN) 
    8.1 
    When Station Programming is selected from the 
    Applications Menu window, the menu expands to show 
    the following options: 
    Station Programming... 
    Individual Station Information 
    Key Assignments 
    Ring Zone Programming 
    Station Features 
    8.2 
    The Individual Station Information option and the 
    windows it accesses are described in the following 
    pages. The remaining options apply to batch program- 
    ming and are described beginning on page 544. 
    A. SlXI’ION TO BE REVIEWED 
    8.3 
    The first window in the Individual Station pro- 
    gramming area is shown above. It can be accessed byse- 
    letting Individual Station from the Station Program- 
    ming menu or entering the STN command. There are 
    two methods for selecting the station to be programmed 
    as described in the following paragraphs. 
    8.4 
    STATION TO BE REVIEWED: Select the 
    Station to be Reviewed text box and enter a circuit or ex- 
    tension number to program the station features for an in- 
    dividual station. (If programming an 8-line IMX AIM 
    keyset that is installed on a dual circuit, add A or B to the end of the circuit number to designate which station is 
    being programmed.) Then press RETURN to select the 
    Review command button and display the window 
    shown page S-28. 
    NOTE: Programmers should use extension numbers 
    and not station circuit numbers when programming sta- 
    tions. Because the Station Exchange feature can be used 
    to change the extension programming of the station cir- 
    cuit numbers, circuit numbers are not reliable refer- 
    ences to the extension numbers. 
    8.5 F2 
    FOR LIST OF STATIONS: To view a list of 
    the stations, press the F2 key. The following window 
    appears. To select a station, scroll through the list box 
    until the desired station is highlighted. 
    Ext Ckt Name 
    (x-j 
    [Z=-] 
    Ix-] 
    0 OK or CANCEL: Select the OK command button 
    or press RETURN. To exit from the window without 
    selecting a station, select the Cancel command but- 
    ton. 
    Page 5-25  
    						
    							PROGRAMMING 
    Issue 1, November 1994 INTER-TELPRACTICRS 
    IMx/GMx 416/832 INSTALLATION & MAINTRNANCE 
    0 SORT: To sort the stations and list them numerically 
    by extension number or circuit number, or to list 
    them alphabetically by name, select the Sort com- 
    mand button. The window appears as shown below. 
    Choose the desired sorting method by selecting the 
    corresponding option button. Then select the OK 
    command button. When the list of stations returns, 
    the list box will show the stations in the selected or- 
    der. To exit without changing thesorting method, se- 
    lect the Cancel command button. 
    - Ordering 
    0 l By Extension 
    0 By Circuit 
    0 By J&me 
    8.6 COPY: To copy attributes from the station shown 
    in the Station To Be Reviewed text box to other stations, enter the source station’s extension or circuit number in 
    the.text box and then select the Copy command button. 
    The window shown at the bottom of this page appears. 
    l SELECT COPIED ATTRIBUTRS: To determine 
    which attributes will be copied, place an X in the box 
    for each desired attribute. To place an X in a box, 
    highlight it and then press SPACE BAR. To remove 
    the X, highlight it and press SPACE BAR again. 
    0 S’IXIIONS: To determine which stations will re- 
    ceive the copied information, select the Stations 
    command button. The window shown on the next 
    page appears. 
    l EXIT: When all of the attributes have been selected 
    (or if you wish to exit without copying information), 
    select the Exit command button. A small window 
    appears that asks if you wish to @ate the database. 
    If you select the Yes command button, the informa- 
    tion will be copied as specified. If you select the No 
    command button, the Individual Station window 
    (shown on the previous page) will return. If you se- 
    lect the Cancel command button, the Copy window 
    (shown below) will return. 
    Select Copied Attributes 
    q Attendant q Least Cost Routing 
    q Message Center q Key Map Number 
    q Account ode Settings q Softkey Programming 
    0 Tenant Group and Dept. 
    0 System Forwarding 
    [7 Ring Zone (Single Line) 
    q Eage Zones 
    q M&cellaneous Features q Outgoing Access 
    Ll Station Class of Service 
    0 User Group 
    (Stations] (pi-) 
    Page 5-26  
    						
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