Inter-Tel Imx/Gmx 416/832 Installation Manual
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“MBLE OF CONTENTS lNTEx-~PRAcTIcEs Issue 1. November 1994 IMX/GMX 416/832 INSTALLATION & MAINTENANCE CONTENTS APPENDIX B - GMX STATION INSTRUMENTS .......................... 1. Overview ........................................................... 2. Specifications ....................................................... 3. Installation ......................................................... 4. Features ............................................................ 5. Programming ....................................................... INDEX ................................................................ PAGE B-l B-l B-l B-S B-10 B-10 I-l Page xii
INTER-TELPRACTICES LIST OFFIGURES IMX/GMX 416/832 INSTALJATION & MAINTENANCE Issue 1. November 1994 LIST OF FIGURES NUMBER TITLE SPECIFICATIONS Figure 2-l. Voice Channel Allocation .................................... Figure 2-2. Digital AC Transformer Requirements .......................... Figure 2-3. Equipment Cabinet (Front View) .............................. Figure 2-4. Equipment Cabinet (Back View) ............................... Figure 2-5. Executive Digital Keyset (also called Executive Digital Terminal) .... Figure 2-6. Standard Digital Keyset (also called Standard Digital Terminal) ...... Figure 2-7. IMX 24-Line Keyset ........................................ Figure 2-8. IMX 24-Line AIM Keyset .................................... Figure 2-9. IMX 1ZLine Keyset ........................................ Figure 2-10. IMX 1ZLine AIM Keyset .................................... Figure 2-11. IMX 8-Line Keyset ......................................... Figure 2-12. IMX 8-Line AIM Keyset ..................................... Figure 2-13. Inter-Tel/DVK 24-Line Keyset ................................ Figure 2-14. Inter-Tel/DVK 1ZLine Keyset ................................ Figure 2-15. Inter-Tel/DVK 8Line Keyset ................................. Figure 2-16. Digital Direct Station Selection/Busy Lamp Field (DSS/BLF) Unit ... Figure 2-17. IMX Direct Station Selection/Busy Lamp Field (DSS/BLF) Unit ..... Figure 2-18. Inter-Tel/DVK DSS/BLF Unit ................................ Figure 2-19. Enhanced Single-Line Set (ESLS) ............................. Figure 2-20. Single-Line Instrument (SLI) ................................. INSTALLATION Figure 3-1. Figure 3-2. Figure 3-3. Figure 3-4. Figure 3-5. Figure 3-6. Figure 3-7. Figure 3-8. Figure 3-9. Figure 3-10. Figure 3-11. Figure 3-12. Figure 3-13. Figure 3-14. Digital Keyset Modular Jack Assembly Wiring ................... Analog Station Modular Jack Assembly Wiring ................... Sample MDF Block Layout And Cable Assignments ............... Example Of Ferrite Bead Installation ........................... LGC/LSC Block Cable Terminations (Method A) ................. LGC/LSC Block Cable Terminations (Method B) ................. IDC Block Cable Terminations ................................ EMC Block Cable Terminations ............................... Tl Span Terminations From RJ48C Jacks ....................... Modular Jack Assembly Wiring For Tl Spans .................... Tl Span Terminations From RJ-Type Blocks ..................... Using The Tl Card’s Optional DB15 Connector .................. Digital KSC Block Cable Terminations For Keysets ............... Analog KSC Block Cable Terminations ......................... PAGE 2-8 2-29 m 2-39 2-40 2-41 2-42 I 2-43 2-44 2-45 2-46 2-47 2-48 2-49 2-50 2-51 2-52 1 2-53 2-54 2-55 2-56 3-8 1 3-9 3-11 3-13 3-14 3-15 3-16 3-17 3-19 3-19 3-20 3-21 3-23 1 3-24 Page xiii
LIST OFFIGURES INTER-TELPRACTIcE.S Issue 1, November 1994 IMX/GMX 416/832 INSTALLATION & MAINTENANCE NUMBER. TITLE PAGE Figure 3-15. Figure 3-16. Figure 3-17. Figure 3-18. Figure 3-19. Figure 3-20. Figure 3-21. Figure 3-22. Figure 3-23. Figure 3-24. Figure 3-25. Figure 3-26. Figure 3-27. Figure 3-28. Figure 3-29. Figure 3-30. Figure 3-31. Figure 3-32. Figure 3-33. Figure 3-34. Figure 3-35. Figure 3-36. Installing 8-Line IMX AIM Keysets ‘Iwo To A Circuit ............. KSC-D Block Cable Terminations For Dual-Circuit Keysets ......... SLC Block Cable Terminations ................................ IDC Block Cable Terminations ................................ Station Cable Terminations On The Station Block ................. Matrix Card (MXC) Cable Terminations ........................ Expansion (EXP) Card Cable Terminations ...................... Modular Jack Assembly Wiring For Optional Tl Alarm Relays ...... Connecting Two Tl Cards Together ............................ Telecom Motherboard Power Cable (Rear View) .................. Power Cable Connectors On The Main Telecom Motherboard ....... Connecting The Power Cable To The Main Telecom Motherboard .... Peripheral Connector Panel ................................... Power Cable CoMectors On The Expansion Telecom Motherboard ... Connecting The Power Cable To The Expansion Telecom Motherboard Cable Connections To The Main Power Supply Chassis ............ Cable Connections To The Expansion Power Supply Chassis ........ Main Power Supply Module Installation ......................... Expansion Power Supply Module Installation .................... Equipment Cabinet Grounding ................................ Cable Connector Pinouts And Voltage Test Point Locations ......... Main Power Supply Connector Pinouts And Voltage Test Point Locations .......................................... Expansion Power Supply Connector Pinouts And Voltage Test Point Locations .......................................... PCC PC Motherboard ....................................... SUNTAC PC Motherboard ................................... VLSI PC Motherboard ................ ...................... MXIC PC Motherboard ...................................... M396F PC Motherboard ..................................... High-Level Data Link (HDLC) Card ........................... Monitor Card .............................................. 68000Co-Processor(Pro68) .................................. 68000 Expanded Co-Processor (Pro68E) Card .................... Modem Card .............................................. MFM-Type Disk Controller Card .............................. IDE-T&e Disk Controller Card ............................... Installing The Computer Disk Drives ........................... MatrixCard(MXC) ......................................... 3-25 3-26 3-27 3-28 3-29 3-32 3-35 3-37 3-38 3-41 3-42 3-43 3-44 3-46 3-47 3-49 3-50 3-52 3-53 3-54 3-57 3-58 Figure 3-37. Figure 3-38. Figure 3-39. Figure 3-40. 3-59 3-61 3-63 3-65 3-67 3-69 3-74 3-75 3-76 3-77 3-78 3-79 3-80 3-83 3-86 I Figure 3-41. Figure 3-42. Figure 3-43. Figure 3-44. Figure 3-45. Figure 3-46. Figure 3-47. Figure 3-48. Figure 3-49. Figure 3-50. Figure 3-51. Page xiv
INTER-TELPRACTICES IMX/GM.X 416/832 INSTALLATION & -ANCE LIST OF FIGURES Issue 1, November 1994 NUMBER. TITLE PAGE Figure 3-52. Expansion (EXP) Card ...................................... 3-88 Figure 3-53. Digital Keyset Card (DKSC) .................................. 3-90 m Figure 3-54. Keyset Card (KSC Or KSC-D) ................................ 3-92 Figure 3-55. Single-Line Card (SLC) ..................................... 3-94 Figure 3-56. Inward Dialing Card (IDC) ................................... 3-95 Figure 3-57. Loop/Ground Start Card (LGC) ............................... 3-97 Figure 3-58. Loop Start Card (LX) ...................................... 3-98 Figure 3-59. E&M Card (EMC) .......................................... 3-100 Figure 3-60. TlC Card (TlC) ........................................... 3-102 Figure 3-61. Standard Digital Keyset LCD Installation ........................ 3-106 Figure 3-62. Digital Keyset Self-Test Key Matrix ............................ 3-108 Figure 3-63. Digital PC Data Port Module (PCDPM) Installation ............... 3-111 Figure 3-64. Sample Digital PCDPM Cable Connections ...................... 3-112 Figure 3-65. Digital Modem Data Port Module (MDPM) Installation ............ 3-113 I Figure 3-66. IMX 24/12-Line Keyset LCD Installation ....................... 3-115 Figure 3-67. Bottom Of 8-Line Dual-Circuit IMX AIM Keyset ................. 3-119 Figure 3-68. IMX Keyset Data Port Module Installation ...................... 3-122 Figure 3-69. IMX Keyset LRA Set-Up .................................... 3-123 Figure 3-70. Inter-Tel/DVK 24-Line Keyset “Large” LCD Installation ........... 3-125 Figure 3-71. Inter-Tel/DVK 12/8-Line Keyset “Small” LCD Installation ......... 3-127 Figure 3-72. Inter-Tel/DVK Data Port Module Installation ..................... 3-131 Figure 3-73. Inter-Tel/DVK LRA Set-Up .................................. 3-132 Figure 3-74. Back Of Digital DSS/BLF Unit ............................... 3-134 1 Figure 3-75. Inter-Tel/DVK DSWBLF Unit Control Board .................... 3-137 Figure 3-76. SLIControlBoard .......................................... 3-139 Figure 3-77. Bottom Of ESLS ........................................... 3-140 FEATURES Figure 4-1. Figure 4-2. Figure 4-3. Figure 4-4. Figure 4-5. Tl Span Applications ....................................... 4-36 SMDA Account Code Report Format ........................... 4-117 SMDA Summary Report Format .............................. 4-118 SMDA Detailed Report Format ............................... 4-120 SMDR Report Format ....................................... 4-124 PROGRAMMING Figure 5-l. Tl Applications And Programming ............................ 5-124 Figure 5-2. Customized Programming Report Samples ...................... 5-157 Figure 5-3. Sample Board-To-Voice Bus Mapping Report .................... 5-174 Figure 5-4. Individual Station Programming (STN) ......................... 5-175 Page xv
LIST OF F’IGURES Issue 1. November 1994 lNTER-TELPRAcTIcES IMX/GMX 416/832 INSTALLATION 8z MAINTENANCE NUMBER TITLE PAGE Figure 5-5. Key Assignments (KEY) ..................................... 5-178 Figure 5-6. Ring Zone Programming (Zone) ............................... 5-189 Figure 5-7. Station Features (SFEA) ..................................... 5-190 Figure 5-8. Account Codes (ACCI’) ..................................... 5-191 Figure 5-9. Do-Not-Disturb And Reminder Messages (MESG) ................ 5-205 Figure 5-10. Extensions, Usemames, And Feature Codes (EXT) ................ 5-207 Figure 5-11. Hunt Groups (HUNT) ....................................... 5-212 Figure 5-12. Misc. System-Wide Information (MISC) ........................ 5-213 Figure 5-13. Page Zones (PAGE) ......................................... 5-214 Figure 5-14. Relays @LAY) ............................................ 5-215 Figure 5-15. System Forwarding Paths (SFWD) ............................. 5-216 Figure 5-16. System Speed Dial (SSPD) ................................... 5-217 Figure 5-17. System Timer (TIMR) ....................................... 5-218 Figure 5-18. Tenant Groups (TNT) ....................................... 5-221 Figure 5-19. Alternate Carriers And Allowed Long Distance (ALT) ............. 5-222 Figure 5-20. Area/Office Code Restriction User Groups (AREA) ............... 5-223 Figure 5-21. Station Class Of Service&CR Advances (SCOS) ................. 5-224 1 Figure 5-22. Toll Security (TOLL) ....................................... 5-227 Figure 5-23. Least-Cost Routing (LCR) ................................... 5-228 Figure 5-24. Individual Trunk (INDT) ..................................... 5-235 Figure 5-25. Trunk Groups, DID Groups & Ring-In/Answer Patterns (TRNK) ..... 5-236 Figure 5-26. Tl Programming (Tl) ....................................... 5-239 Figure 5-27. Attendants - Alias Programming (ALSS) ....................... 5-240 Figure 5-28. Attendants - DSS/BLF Units (DSS) ........................... 5-241 Figure 5-29. Call Cost (COST) .......................................... 5-242 Figure 5-30. SMDA (SMDA) ........................................... 5-243 Figure 5-31. SMDR (SMDR) ............................................ 5-244 Figure 5-32. Error Reports (ERR) ........................................ 5-245 Figure 5-33. Passwords (PASS) .......................................... 5-245 Figure 5-34. Serial Port Configuration (PORT) .............................. 5-246 Figure 5-35. System Configuration (CONF) ................................ 5-247 TROUBLESHOOTING Figure 6-l. Light-Emitting Diode (LED) Indications ........................ 6-2 Figure 6-2. System Troubleshooting Chart ................................ 6-14 Figure 6-3. CO Trunk Troubleshooting Chart .............................. 6-18 Figure 6-4. Feature Troubleshooting Chart ................................ 6-24 Figure 6-5. Keyset Troubleshooting Chart ................................. 6-30 Figure 6-6. Single-Line Set Troubleshooting Chart .......................... 6-36 Page xvi
INTER-TELPRACTICES IMx/GMx 416/832 INSTALLATION & MAINTENANCE LIST OF FIGURES Issue 1. November 1994 NUMBER- TllzE Figure 6-7. DSWBLF Unit Troubleshooting Chart .......................... REPLACEMENT, PARTS Figure 7-1. Replacement Parts .......................................... Figure 7-2. Recommended Spare Parts ................................... APPENDIX A Figure A-l. GX 24-Line Keyset ......................................... Figure A-2. GX Keyset Bottom ......................................... Figure A-3. GX DSS/BLF Unit Bottom ................................... Figure A-4. Key Assignments (KEY) ..................................... APPENDIX B Figure B-l. GMX 24-Line Keyset ....................................... Figure B-2. GMX 1ZLine Keyset ....................................... Figure B-3. GMX 24-Line Keyset Data Port Module Installation ............... Figure B-4. GMX DSS/BLF Unit Bottom ................................. Figure B-5. Key Assignments (KEY) ..................................... PAGE 6-39 7-l 7-6 A-3 A-S A-9 A-11 B-3 B-4 B-7 B-9 B-11 Page xvii
FCC REGULATIONS Issue 1, November 1994 INTRR-TELPRACTICES IMX/GhXX 416/832 INSTALLATION & MAINTENANCE IMPORTANT: 1. 2. FCC REGULATIONS This equipment complies with Part 68 of FCC rules. On the back of the main equipment cabinet is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. Customers connecting this equipment to the telephone network shall, be- fore such connection is made, give notice to the tele- phone company of the particular line(s) to which such correction is to be made, and shall provide the telephone company with the following information: - Complies with Part 68 of FCC rules - FCC registration number: BE2USA-60751- MF-E (for &@-rated systems) or BE2USA- 61845~KF-E (for KF-rated systems) - Quantities and USOC numbers of required intcr- face jacks (see chart on next page) - Sequence in which trunks are to be connected - Ringer equivalence number @EN) or service or- der code (SOC), as applicable, by position (see chart on next page) NOTE: The REN is used to determine the quan- tity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in re- sponse to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone compa- ny to determine the maximum REN for the call- ing area. - Facility interface code (FIG) by position (see chart on next page) The telephone company should also be given notice upon final disconnection of this equipment from the particular line(s). It is also the responsibility of the customer to provide the telephone company with registration numbers of any other devices which are configured for connec- tion to the telephone network. This equipment cannot be used on public coin ser- vice provided by the telephone company. Connec- 3. 4. 5. 6. tion to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission, or corporation commission for information.) If this equipment causes harm to the telephone net- work;the telephone company will notify the cus- tomer in advance that service may be temporarily discontinued. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, the customer will be advised of the right to file a complaint with the FCC, if neces- sary. The telephone company may make changes in its fa- cilities, equipment, operations, or procedures which may affect the operation of this equipment. If so, the customer shall be given advance notice so that any necessary modifications can be made in order to maintain uninterrupted service. If trouble is experienced with this equipment, con- tact a local authorized factory service representative for repairs and/or warranty information. The cus- tomer, users, and unauthorized technicians should not repair, make adjustments to, or attempt to ser- vice this equipment in any way. In the event of trouble with the telephone line(s), this equipment must be disconnected from the telephone line(s). If trouble ceases, the equipment must be re- paired by an authorized factory service representa- tive. If the trouble continues to occur with the equipment disconnected, the telephone company should be notified that they have a problem. If this is the case, repairs or adjustments made by the tele- phone company will be made at their expense. Allowing this equipment to be operated in such a manner as to not provide proper answer supervision signaling is in violation of Part 68 of FCC ~1e.s. This equipment returns answer supervision signals to the public telephone network when: answered by the called station, answered by the attendant, routed to a recorded announcement that can be administered by the equipment user, and routed to a dial prompt. This equipment also returns answer supervision on all DID calls forwarded back to the public telephone network. Permissible exceptions are: a call is unan- swered, busy tone is received, and reorder tone is re- ceived. Page xviii
INTER-TELPRACTICES lMJ4GM.X 416/832 INSTALLATION & MAINTENANCE FCC REGULATIONS Issue 1, November 1994 : I 4 I d ( I 1 , ‘ 1 1 1 t 1 a * Available with h4F-rated systems only. According to FCC regulations, tariffs do not permit the use of ground- start facilities with RF-rated systems. * * When using Tl facilities to provide DID service, do not use the DID facility interface code (FE) as listed above; instead, provide the telephone company with DID answer supervision code “AS.2” and the FIC for the requested Tl service. I** Also interfaces with Class A and B. 7. This equipment does not currently comply with the amended Part 64 of FCC rules (CC Docket No. 91-35), which requires that equipment sold and installed in the “call aggregator” market (i.e., hotels, motels, hospitals, universities, etc.) must allow users equal access to the long distance carriers of their choice (i.e., must allow the 10xXx dialing se- quences normally used for “operator-assisted” calls, while blocking those normally used for “direct-dial” calls). In the future, this equipment may be modified to comply with this requirement. NOTICE: THE TELEPHONE INSTRUMENTS SPE- CIFICAUY DESIGNED FOR THIS SYSTEM HAVE HWG-AID COMPATIBLE HANDSETS THATARE IN COMPLUNCE WITH SECTION 68.316 OF THE FCC RULES. WARNING: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and televi- sion reception. It has been type tested and found to com- ply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC Rule. Operation of this equipment in a resi- dential area may cause unacceptable interference to ra- dio and TV reception requiring the operator to take whatever steps are necessary to correct the interference. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference ‘to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter- ference by one or more of the following measures: - Reorient the receiving antenna - Relocate the equipment cabinet with respect to the receiver - Check that the equipment cabinet and receiver are not on the same circuit; the equipment cabinet must be powered from an isolated, dedicated AC outlet If necessary, the user should consult the dealer or an ex- perienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the FCC helpful: “How to Identify and Re- solve Radio-TV Iuterference Problems” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402, Stock No. CKM-OOO-O0398-5. If RFI problems persist, contact Inter-Tel Customer support. Page xix
SAl?liTYREGULATIONS Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALLATION & MAINTENANCE SAFETY REGULATIONS The Inter-Tel IMX and GMX-416/832 Systems are listed by Communication Certification Laboratory (CCL) as meeting the Product Safety Requirements of UL 1459, Standard for Telephone Equipment. CCL is approved by the Occupational Health and Safety Administration (OSHA) as a Nationally Recognized Testing Laboratory (NRTL). Before installation, also check the local electrical codes for important information concerning the installa- tion of telephone and electronic quipment. The following safety information is reprinted from UL 1459. IMPORTANT SAFETY INSTRUCTIONS Whenusing your telephone equipment, basic safetypre- cautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, in a wet basement). 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious dam- age to the product. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating; these openings must not be blocked or covered. This product should never be placed near or over a radiator or heat register. This Product should not be placed in a built-in installa- tion unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated in the manual. If you are not sure of the type of power source to your build- ing, consult your dealer or local power company. 8. This product is equipped with a three-wire ground- ing type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electri- cian to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug. 9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 10. Do not use an extension cord with this product’s AC Power cord. The AC outlet for this product should not be used for any other electrical equipment. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disas- semble this product, but take it to a qualified serviceman when some service or repair work is re- quired. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the prod- uct is subsequently used. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A When the power supply cord or plug is dam- aged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or wa- ter. D. If the product does not operate normally by fol- lowing the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal op eration. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in per- formance. 14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS Page xx
lNTER-TELPFuKTIcES IMWGMX 416/832 lNS’lXLLATION & MAINTENANCE Issue 1. Nowa LIMITEDWARRANTY For a period of one (1) year from the date of shipment to Buyer, INTER-TEL warrants the Equipment (except for fuses and lamps) to be free from defects in material, workmanship, or both, and to comply with specifica- tions for the Equipment, as set forth in the Installation and Field Maintenance Manual. Buyer’s sole and ex- clusive remedy for breach of this Limited Warranty shall be to have the defective Equipment (or parts) re- paired or replaced at INTER-TEL’s option. Shipping costs incurred returning warranty work to INTER-TEL shall be paid for by the Buyer. This Limited Warranty extends only to the Buyer, not to any cusbmer, usec or third p&y. This Limited Warranty does not apply to Equipment (or parts) damaged by improper handling, normal wear and tear, accidents, lightning damage, neg- ligence, or improper use or maintenance, and does not apply to Equipment altered without authorization by INTER-TRL. This Limited Warranty does not extend to any claims, suits, damages, liabilities, costs, and ex- penses arising from any act, action, or inaction of Buyer. Although the Moss-Magnuson Act should not apply, in the event that it is held to apply by a court of competent jurisdiction, the implied warranty of fitness for a par- ticular purpose shall extend for the one-year (l-year) pe- riod from the date that the Equipment was shipped to the Buyer. THIS WARRANn IS IN LlEU OF AND EXCLUDES ALL OTHER WARRANT IES, EX?%ESS OR IMPLIED, INCLUDING, BUTNOTLLMITED TO, THE IMPLIED W- OF MERC I!llNUBILllY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO W-IES WI-IICHEXTEND BEYOND,THISLlM- ITED W- MN0 E?‘ENTShXLL INTER-TEL BE LiXBLE FOR LOSS OF ANTICIPATED PROFITS, INCIDENZ4L OR CONSEQUENTIAL DAMAGES, LOSS OF T4!ME OR OTHER LOSSES INCURRED BY BUYER IN CONNEcTI W7lT-I THE PURPOSE, POSSESSION, OPEIb4TION, OR USE OF THE EQUIPMENzj SUCH CLAIMS BEING EXPRESSLY WMD BY THE INSTALLING COMPM For complete information on returning equip ment, refer to the current Inter-Tel Material Re- turn Policy (document part number 835.1065). This document includes specific information on the following subjects: warranty, procedures to follow when returning equipment, equipment damaged in shipment, insurance, repair policy, and advance replacement policy. Page xxi