Inter-Tel Imx/Gmx 416/832 Installation Manual

							FEATURES INTER-TELPRACTICES 
Issue 1. November 1994 IMX/GMX 416/832 nKMLLATION & MAINTENANCE 
25. HOUSE PHONE 
25.1 This feature provides users with the ability to 
place a predesignated intercom or outside call simply 
by lifting the handset (or pressing the SPKR key if it is a 
keyset) on a designated house phone. There are several 
applications for this feature, such as: 
Courtesy paging phone: Visitors hear pages 
instructing them to pick up the house phone (such as 
the paging phones used in airport terminals). When 
they lift the handset, they are connected to a pre-pro- 
grammed station user who can give them a message 
or connect them to a call. 
Emergency phone: The house phone can be pro- 
grammed to automatically place a call to an emer- 
gency number (such as 911). This could save time in 
an emergency. 
Service phone: Customers can use the house 
phone(s) to place orders or receive special services 
from the lobby. For example, the house phone would 
automatically dial the extension number of a service 
representative (or hunt group number of the service 
department). 
Intercom 
network House phones could be placed 
in specific locations throughout a building (such as 
examination rooms in a doctor’s office) and could be 
programmed to access a specific station or group of 
stations (such as a nurses’ station). 
25.2 Any station may be designated as a house phone 
in database programming (see PROGRAMMING, page 5-38), however this feature is usually assigned to 
single-line sets. The primary attendant should not be a 
house phone, nor should any Attendant Computer Con- 
sole station. 
25.3 The number dialed by the house phone is deter- 
mined by the station’s speed-dial programming. The 
number programmed through the database or in station 
speed-dial location 1 is automatically dialed during day 
mode, and the number in location 2 is dialed during 
night mode. This number can be either an extension 
number or an outside telephone number. If it is an out- 
side number, it must be preceded with a select trunk 
group feature code (and a pause if necessary). 
25.4 If the house phone is a keyset, speed-dial pro- 
gramming should be terminated by pressing a call key, 
or individual trunk, or trunk key as if an outside number 
was being stored, even when storing an extension num- 
ber. Other station information (such as user name, ex- 
tension number, SCOS, etc.) for the house phone is 
programmed as usual. 
25.5 Once the house phone status has been pro- 
grammed, the speed-dial number can only be changed 
while on hook (if it is a keyset) or through database pro- 
gramming because lifting the handset will cause the sta- 
tion to dial the designated number. 
25.6 Incoming calls take precedence over outgoing 
calls. If using a single-line set or a keyset programmed 
for automatic trunk access (see page 4-52), any ringing 
call is automatically answered when the handset is lifted 
or the SPKR key is pressed. 
Page 4-92  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832 INS-ATION & MAWlXNANClZ F+EATuREs 
Issue 1, November 1994 
26. REDWING 
26.1 The Redial feature stores the last telephone num- 
ber dialed at the station (manually or speed-dialed num- 
bers up to 48 digits). If the station user reaches a busy 
number or is disconnected, or if there is no answer, the 
number can be redialed easily. 
26.2 Only one telephone number can be stored in the 
station’s redial memory at one time. With keysets, this 
number can be stored in one of two ways, depending on 
w=tptogrm. 
l Last Number Dialed: The last number manually 
dialed or speed dialed is automatically stored. It 
changes every time the user dials a telephone num- 
ber. The number is redialed using the procedure in 
paragraph 26.9. This is the default value of the Re- 
dial feature and the REDIAl key. 
l Lnst Number Saved: The last number dialed is 
manually stored by the keyset user. Dialing other 
numbers does not change the number saved. It only 
changes when a new number is saved, using the pro- 
cedure in paragraph 26.8. The number is redialed us- 
ing the procedure in paragraph 26.9. This is 
programmed with the Last Number Saved feature 
code. 
26.3 There are three feature codes that affect the Re- 
dial feature. The Redial feature code (380) performs the 
redial function (on keysets and ESLSs, this code is pro- 
grammed under the RRDIAL key; on SLIs the code is 
under the REDL key.) The Program Redial Mode fea- 
ture codes (320 and 321) determine the mode of the re- 
dial feature code for keysets (Last Number Dialed Or 
Last Number Saved). The RSLs and SLI RRDIAL key 
mode cannot be changed; it is always last number 
dialed. 
26.4 System speed-dial numbers cannot be redialed at 
any station if they have been programmed as nondis- 
play numbers. 
26.5 If using an E&M trunk, the Redial feature re- 
members the other system’s trunk access code and auto- 
matically inserts a pause after the code when it is 
redialed. 
I 26.6 A system programming flag allows the program- 
mer to specify whether all dialed digits or just the digits that make up the valid call are displayed and stored in 
the redial buffer. If desired, the “extra” digits used for 
dial-up banking machine, voice mail, automated atten- 
dant, or other purposes can be suppressed so that only 
the telephone number digits are displayed and stored in 
redial memory. Suppressing the extra digits prevents 
entries, such as PIN numbers and other codes, from 
being displayed when they are dialed. (see page 5-69 in 
programming-) 
26.7 To PROGRAMlHEKEkSETREDL4L MODE: 
NOTE: When in the default state, the keyset Redial 
mode is programmed for Last Number Redial(320). 
(1) While on hook, press the SPCL key. 
(2) Enter the feature code to program Last Number 
Dialed (320) or Last Number Saved (321) redial 
mode. You hear confirmation tone. 
26.8 TOSAVEANUbiBERONAKEYSETPROGRAMMEDFOR 
USTNUMBER SAVELI (321): 
NOTE: The saved number is replaced each time you re- 
peat this procedure. 
(1) 
(2) 
(3) 
26.9 
(1) 
(2) 
When you wish to save an outside telephone 
number, hang up to disconnect the call. 
Remain on hook and press the REDIAL key (or 
press SPCL and enter the Redial feature code - 
380). You hear a confirmation tone. 
To redial the number: Use the procedure in the 
next paragraph. 
TOREDULANUbiBER: 
Lift the handset and select an outgoing trunk. 
Keyset: Press the RADIAL key (or press SPCL 
and enter the Redial feature code - 380). The 
number is dialed and displayed. 
JZSLS: Press the REDIAL key. The number is 
dialed. 
SLI: Press the PLASH key and then the REDL 
key or enter the Redial feature code (380). The 
number is dialed. 
Other Single-Line Set: Hookflash and enter the 
Redial feature code (380). The number is dialed. 
Page 4-93  
						

							FEATURE!3 INTER-TELPRACTICES 
Issue 1, November 1994 IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
27. PAGfNG 
27.1 The Paging feature allows announcements to be 
made through keyset internal speakers. Optional paging 
equipment (amplifiers and paging speakers) may also be 
installed on external paging ports or relays to provide 
paging for an external area, such as a warehouse or load- 
ing dock (see INSTALLKl’ION, page 3-141). 
27.2 External paging circuitry is available by convert- 
ing up to nine unused single-line (SLC) or trunk circuits. 
Trunk and single-line circuits can be converted for ex- 
ternal paging use in the Page Zones window (page 5-70 
in PROGRAMMING). 
27.3 There can be up to 10 paging zones. When the 
system is in the default state, all keysets are assigned to 
paging xone 1 to provide an all-page zone. Keysets and 
external paging ports/relays can be assigned to any, all, 
or none of the paging zones, as desired. 
27.4 Pages are not heard if the keyset has been 
removed from paging (using the feature code as 
described in paragraph 28.2) in do-notdisturb, is ring- 
ing, or is in use. Also, keyset background music and ex- 
ternal speaker music are interrupted for pages. 
27.5 
TOMAKEAI#GE: 
(1) Lift the handset. 
(2) 
Keyset: Press the PAGE key (or enter the Page 
feature code - 7). 
Single-Line Set: Enter the Page feature code (7). 
(3) Enter the zone code (O-9) for the desired zone. 
(4) After the single progress tone, 
make your page 
before the Paging timer expires. If you hear reor- 
der tones, there are no stations or external xones 
in the selected page zone, the necessary system 
resources are busy, or the paging zone is being 
used by another station. Users cannot camp on to 
or queue the paging system. 
(5) Hag up. 
28. REMOVE FROM PAGING 
28.1 A keyset user can prevent the keyset from receiv- 
ing pages or allow it to receive pages again using these 
feature codes. If the keyset is assigned to more than one 
page zone, all xones are removed or replaced; the user 
cannot toggle individual zones. 
28.2 TohXLTORENABLEWNER4GES: 
(1) 
(2) While on or off hook, press SPCL. 
Enter the Page Remove feature code (332) to 
prevent the keyset from receiving pages or enter 
the Page Replace feature code (333) to allow the 
keyset to receive pages. You hear a confirmation 
tone. (Or use the Page Remove/Replace On/Off 
feature code [334] to toggle the pages on or off.) 
(3) Ifofihook, hang up. 
Page 4-94  
						

							INTER-TELPRACTICES 
IMX/GM.X 416/832 INST4LLATION & MAINTENANCE FEATURE!3 
Issue 1, November 1994 
29. DO-NOFDISTURB 
29.1 Placing a station in do-not-disturb halts all pages, 
incoming intercom calls, camped-on calls, and trans- 
ferred calls to that station. Queue callbacks, recalls, and 
direct ring-in calls are not blocked. Another user calling 
the station while it is in do-not-disturb hears a repeating 
signal of four fast tones and a pause (display keysets 
show the do-not-disturb message); the user cannot camp 
on, but can queue or leave a message at the station. 
29.2 If desired, individual stations can be prevented 
from using do-not-disturb by disabling the Do-Not-Dis- 
turb option in the database (see PROGRAMMING, 
page 5-28). Another option concerns do-not-disturb 
breakthrough. Normally, calls to a station through 
DISA, the automated attendant, or a voice computer are 
not blocked by placing the station in do-not-disturb. If 
desired, individual stations can be set to prevent these 
calls from breaking through do-not-disturb (see PRO- 
GRAMMING, page 5-28). 
29.3 If a hunt group station is in do-not-disturb, calls 
to the user’s hunt group do not cause the keyset to ring, 
but the individual trunk key will flash if all other stations 
in the hunt group are busy, forwarded, have hunt group 
remove enabled, or are in do-not-disturb. Hunt group 
announcement stations and overflow stations camtot 
block hunt group calls by using do-not-disturb. 
29.4 Keyset stations may be given Do-Not-Disturb 
Override permission. These stations, when reaching a 
station in do-notdisturb, can enter the Do-Not-Disturb 
Override feature code (373) and place an intercom call. 
Single-line stations cannot be enabled to use the Do- 
Not-Disturb Override feature. 
29.5 When a station is placed in do-not-disturb, the 
user may select one of 20 system-stored messages that 
will appear on the top line of the display (unless do-not- 
disturb is enabled while the user is on a call or off hook, 
in which case message 1 is automatically selected). An 
attendant can reprogram messages 02-20 with mes- 
sages, up to 16 characters each. When a station in do- 
notdisturb is called by a display keyset user, the caller 
sees the selected message. 
29.6 Default do-notdisturb messages are pro- 
grammed as follows: 
01 DO-NOT-DLSTURB 
02 INMEEI’INGUNTIL 
03 INMEETING 
04 ON VACJU-ION ‘TIL 
OS ONVACMION 
06 CAuMElsr 
07cAuMEAFTBR 
08 AWAYm 
09 ONBREAK 
10 OUTOFTowN’TlL 11 OUT OF OFFICE 
12 OUTUNTIL 
13 WITHACLIENT 
14 WlTHAGUEST 
15 WlTHAPAl-lENT 
16 UNAVAIIABII 
17 lNcONFmEiNcE 
18 AWAY FROM DESK 
19 GONEHOME 
20 0uTTOLuNcH 
29.7 The second line of the message can be custom- 
ized with a numeric/alphanumeric message of up to 16 
characters. The customized message is entered as de- 
scribed in the following paragraphs. 
29.8 When programming a customized do-not-disturb 
message, the station is automatically in numeric mode. 
The keypad keys are used to enter numbers O-9, the 
pound (#) key is used for entering a hyphen (-), and the 
asterisk (*) key is used for entering a colon (:). For ex- 
ample, l*OO would enter “1:00” in numeric mode. 
29.9 Keyset users can enter alphanumeric mode by 
pressing the MSG key (the key lights). Keypad keys are 
used to enter the desired letters, numbers, and punctua- 
tion. The number of times a key is pressed determines 
which character is entered. For example, 
33377744432999 would enter “FRIDAY.” When 
adjoining characters are located under the same key, 
press the FWD key once to advance to the next charac- 
ter. For example, 6 FWD 666 FWD 6632999 would en- 
ter “MONDAY.” Refer to the chart below to program 
messages in alphanumeric mode. (Note that letters cor- 
respond to the letters printed on the keypad keys.) 
. 
l 
! 
s 
I( 
# 
w 9 
I> - 
29.10 When using either mode, keyset users may use 
the SD keys (digits stored in the outside number loca- 
tion) and/or the REDIAL key to enter stored numbers or 
messages. Speeddial numbers can be chained together 
when entering messages that require more that 16 key- 
strokes to create the desired message. When program- 
ming a message in speed-dial memory (outside number 
location), use the SPCL key in place of the FWD key to 
advance or insert spaces. 
Page 4-95  
						

							FEATURES Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INs’lALLATION & MAINTENANCE 
29.11 
TION: 
(1) 
(2) 
(3) IV ENABLE DO-NOT-DKWRB MODE AT YOUR SIX- 
Keyset: While on hook, press the DND key (or 
press SPCL and enter a Do-Not-Disturb feature 
code 
- 370 or 372). The DND key lights. (Dis- 
play keysets show SELECT DND MESSAGE.) 
Single-Line Set: Lift the handset and enter the 
Do-Not-Disturb featurecode (370) or the Do- 
Not-Disturb On/Off feature code (372). You hear 
a progress tone. 
To select message 01 (DO-NOT-DISTURB): 
Keyset: 
Press the SPKR key, lift and replace 
the handset, or allow the programming mode 
to time out. 
Single-Line Set: Hang up, press the FLASH 
key, or allow the programming mode to time 
out. 
To select any of the 20 pre-programmed mes- 
sages: Enter the desired number (01-20). Dis- 
play keyset users may scroll through the 
messages by pressing the pound (#) key to go for- 
ward or the asterisk (*) key to go backward (the 
display shows the selected message). If you enter 
an invalid message number, you will hear reor- 
der tones and must try again. 
To terminate programming: 
Keyset: Press the SPKR key, lift and replace the 
handset, or allow the programming mode to time 
out. 
Single-Line Set: Hang up, press the FLASH key, 
or allow the programming mode to time out. 
To customize the second line of the message: 
Use any combination of the following methods: 
a. Remain in numeric mode: Press the keypad 
keys to enter the desired number. Use the 
pound key (#) for a hyphen (-) and the aster- 
isk key (*) for a colon (:). Keyset users can 
press the FWD key once to leave a space, or 
press the MUTE key to backspace. 
b. Change to aQdzanumeric mode (keysets 
only): Press the MSG key (the key lights), 
then enter the desired characters. Refer to the 
chart on the previous page. Keyset users can 
press the PWD key once to advance or twice 
to leave a space, or press the MUTE key to 
backspace. 
c. Use speed-dial andfor wdial numbers (key- 
sets only): In either numeric or alphanumeric 
(4 
29.12 
29.13 
mode, press one of the SD keys, and/or press 
the REDIAL key to enter the stored charac- 
ters. You may chain numbers together. 
Terminate programming: 
Keyset: Ress the SPKR key, lift and replace the 
handset, or allow the programming mode to time 
out. (Display keysets show selected message. 
Date and time appear on the second line if there 
is no customized message.) 
Single-Line Set: Hang up, press the PLASH key, 
or allow the programming mode to time out. 
To CXNCEL DO-NOT--DISTURB: 
Keyset: While on hook, press the lit DND key 
(or press SPCL and enter the cancel Do-Not-Dis- 
turb feature code - 371 or Do-Not-Disturb On/ 
Off feature code 
- 372). The key goes off and 
the display returns to date and time. 
Single-Line Set: Lift the handset, enter the can- 
cel Do-Not-Disturb feature code (371) or the Do- 
Not-Disturb On/Off feature code (372), and hang 
UP* 
To PLACE YOUR BlJSYSlAl7ON IN DO-NOT-DISTURB 
U!hZEACAUISCAMPEDON: 
If, while on a call, you hear call waiting signals and you 
wish to let the caller know you do not want to be dis- 
turbed: 
Keyset: Press the DND key (or press SPCL and 
enter a Do-Not-Disturb feature code - 370 or 
372). The key lights. The intercom caller is no 
longer camped on and receives do-not-disturb 
indications. 
Single-Line Set: (Thispmcedum will interrupt 
your call in progress.) Ress the FLASH key 
(hookflash) and enter the Do-Not-Disturb fea- 
ture code (370) or the Do-Not-Disturb On/Off 
feature code (372). The intercom caller is no 
longer camped on and receives do-not-disturb 
indications. Press the PLASH key (hookflash) 
again to return to the current call. 
29.14 DO-NOT-DISTURB OVERRIDE (m 
UlllIIwS 
I?EATmEENABLEDO~: 
If your keyset is enabled for Do-Not-Disturb Override 
and you hear do-not-disturb tones when placing an inter- 
com call, you may use the following procedure to break 
through do-notdisturb and complete the call. 
When you hear do-not-disturb tones while plac- 
ing an intercom call, press the SPCL key and en- 
ter the Do-Not-Disturb Override feature code 
(373). Ifthe called station is idle, the call rings as 
. 
a prrvate intercom call. If the called station is 
busy, your call camps on, 
Page 4-96  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
30. HOOKFLASH 
30.1 Single-line set users are required to hookflash to 
access some system resources. Or, a hookflash may be 
required for keyset and single-line users to access cer- 
tain telephone company features, such as call waiting. 
The duration of the hookflash can be changed by repro- 
~7 the CO Hookflash timer (default value is 
. 
30.2 The Hookflash feature can be enabled or dis- 
abled on a trunk groupby-trunk group basis. 
NOTE: The ESLS and SLI FLASH key does not gener- 
ate a hookflash over trunks. You must use this proce- 
dure. 
Keyset: Press the SPCL key and enter the Hook- 
flash feature code (330). 
Single-Line ‘Set: Press the FLASH key (hook- 
flash) and enter the Hookflash feature code 
(330). 
31. CANCEL MISCELLANEOUS 
OPERATIONS 
31.1 A station user can cancel Do-Not-Disturb, 
Handsfree Disable, Call Forward Requests, Queue Re- 
quest, Page Remove, Hunt Croup Remove, And Back- 
ground Music features all at once by entering a single 
feature code. 
31.2 lV CXNCEL MIRXLLANEOUS OPERAlTONS: 
Keyset: While on or off hook, press the SPCL 
key and enter the Cancel Miscellaneous Opera- 
tions feature code (395). You hear a continnation 
tone. 
If off hook hang up. 
Single-Line Set: Lift the handset, enter the Can- 
cel Miscellaneous Operations feature code 
(395). You hear dial tone. Hang up. 
Page 4-97  
						

							izzs$Ember1994 INTER-TELPRACTICES 
IMX/GhIX 416/832 INST4LLATlON & MAINTENANCE 
32. REMINDER MESSAGES (KEYSETS 
ONLY) 
32.1 Reminder messages are set, like an alarm clock, 
to signal a keyset station at a specified time. The user 
can select the message and time up to 24 hours in ad- 
vance. tienty different reminder messages are avail- 
able. These messages can be reprogrammed by the 
installer or any attendant. Up to 120 reminder messages 
can be requested per system. 
32.2 At the programmed time, the reminder message 
signals the station with eight short tones. A display key- 
set shows the message until it is cancelled; a non-display 
keyset receives tones only. If the station is busy, the user 
still hears the tones and the message displays for 10 se- 
conds during the call, then the display returns after the 
user hangs up. (Reminder displays interrupt, but do not 
affect, programminP.) 
32.3 Messages can be changed by the installer or any 
attendant, if desired. They are limited to 16 characters. 
The default messages are: 
01 MEETING 11 CAUENGINEERING 
02SIAFFMEEIlNG 
12 CALL-G 
03 SALl?S-G 13 CALLACCOUNTING 
04 CANCELh4EETING 
14 CANCELDND 
OS AFFoINTMENT 15 cAN(3ELcALLFwD 
06 FlAcEcAIL 16 TAKE M@DICATION 
07cAIL(luJ3lT 17 MAKE RESEFCVKI-ION 
OS CAucumhiER 18 REVIEWSCHEDULE 
09 CAUHOh4E 
19 LUNCH 
10 CAILcoRPOm 2oREMINDER 
32.4 To REQUEST 
REMNDERMESSAGEs: 
NOTE: Lift and replace the handset to stop the process 
without selecting a message. 
(1) While on hook, press the SPCL key. 
(2) Enter the Reminder Message feature code (305). 
(Display keysets show PROGRAM REMIND- 
ER MESSAGE.) 
(3) To 
select a specific message: Enter the two-digit 
message code (01-20). (Display keysets show 
selected message.) 
(4) 
32.5 
To scroll through the messages: View the avail- 
able messages by pressing the pound (#) key to 
scroll forward or pressing the asterisk (*) key to 
scroll backward. Each message displays for one 
second before another can be selected. 
While the desired message is displayed, enter the 
time that you wish to receive the message: 
a. 
b. Enter the hour and minutes (e.g., 900 for 
9:OO). 
Press the asterisk (*) key for AM or press the 
pound (#) key for PM. You hear a progress 
tone when it is accepted. 
NOTE: If an invalid time is entered, you hear re- 
order tones and the message request is cancelled. 
(Display keysets show ERROR! INVALID 
TIMI ENTERED.) 
TVRECXIVEA R&MMXR Ah!C.WAGE: 
At the selected time, you hear eight short tones and the 
message displays. 
(1) 
Zf your station is idle, go to the next step. 
Zf you are on a call, the message will display for 
10 seconds. After you hang up, the reminder 
message returns and must be cleared. 
Zf you are programming your keys& the pro- 
gramming function is interrupted. The message 
will display for 10 seconds. After programming 
is completed, the reminder message will return 
and must be cleared. 
(2) 
To clear the message: Remain on hook and 
press the asterisk (*) key. 
32.6 
TO CANCEL ALL OF YOUR REbiINDER MESSAGE RE- 
QUESTS: 
While on hook, press the SPCL key and enter the 
Cancel Reminder Message feature code (306). 
You cannot view or cancel individual messages. 
Page 4-98  
						

							INTER-TELPRACTICES 
JMX/GMX 416/832 INSTALLATION & MAINTENANCE FEATURE!3 
Issue 1, November 1994 
33. OPTIONAL STATION EXCHANGE 
FEATURE 
33.1 This programmable station feature allows a sta- 
tion user to exchange the extension numbers of two sta- 
tion circuits. This swaps the database and user 
programmed features of the extension numbers between 
two station circuits without the need for database pro- 
gramming. The circuit number of the station locations 
are unchanged, but the extension numbers are changed, 
as illustrated below. 
BEFGRE STATION EXCHANGE 
I I I 
CircuitNum~Ol.02hesellaf~~Mduser 
programming of Exterdi Number 1010. Circuit Number 
03.01 Is programmed as Extmsii Number 2000. 
AFIER STATION EXCHANGE 
Rd. *$q 
Circuit Number 01.02 
becomes Extrmbn Number2000. 
Circuit Number 03.01 bewmw Extension Number 1010. 
33.2 All database-programmed station features (such 
as, DSS/BLF Unit assignment, trunk access, station 
flags, toll restriction, username, etc.) as well as all user 
programming (speeddial numbers, call forwarding, do- 
not-disturb, reminder messages, etc.) will stay with the 
extension number during an exchange. 
33.3 Any station that will be involved in a station ex- 
change must have the Station Exchange station flag en- 
abled and a programmed Station Exchange Password. If 
a station user attempts an exchange in which one or both 
extension numbers do not have the flag enabled, the ex- 
change will not be allowed. If the user does not enter a 
valid password after entering the Station Exchange fea- 
ture code, the exchange will not be allowed. Refer to 
pages 5-28 and 5-31 in PROGRAMMLNG. 
NOTE: Programmers should use extension numbers 
and not station circuit numbers when programming sta- 
tions. Because the Station Exchange feature can be used 
to change the extension numbers of station circuits, cir- 
cuit numbers are not reliable references. 
33.4 Exchanges can be made only between similar 
stations. That is, digital keysets of any size can ex- change with other digital keysets of any size, analog 
keysets of any size can exchange with other analog key- 
sets of any size, and single-line stations can exchange 
with other single-line stations. Examples of allowed and 
disallowed station exchanges include the following: 
Allowed Exchanges: 
0 Standard Digital Keyset station with an Executive 
Digital Keyset station 
0 lMX 24Line Keyset (or Inter-Tel/DVK 24-Line 
Keyset) station with an IMX &Line Keyset (or Inter- 
Tel/DVK 8-Line Keyset) station 
l lkvo Single-Line stations 
Disallowed Exchanges: 
0 Any Digital Keyset station with any Analog Keyset 
station 
l Any Keyset station with any Single-Line station 
335 DSWBLF Units follow the same analog-to- 
analog and digital-to-digital exchange rule as keysets. If 
one station in the exchange is equipped with a DSS/BLF 
and the other is not the exchange is allowed and the DSSI 
BLF Unit will remain operational at its assigned station 
circuit. Any DSS/BLF Units involved in an exchange 
will retain their key map assignments, but will be 
associated with their keyset’s new extension number. 
That is, the DSS/BLF key maps will not be exchanged 
when the keyset extension numbers change. 
DSS UNITS BEFORE STATION EXCHANGE 
DSS CIRCUIT 
01.03 
ASSOCIATED 
EXTENSION 
NUMBER lo10 
DSS MAP 1 DSS CIRCUIT 
ASSOCIATED 
NUMBER 2000 
AFTER STATION EXCHANGE 
DSS CIRCUIT 
01.03 
ASSOCIATED 
ZNSION 
NUMBER 2000 
DSS MAP 1 Only w8ockted 
station changea 
a B 
DSS Map do 
not change DSS CIRCUIT 
03.04 
ASSOCIATED 
EXIENSION 
NUMBER 1010 
DSS MAP 2 
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							PEATURES Issue 1, November 1994 INTER-TELPRACTICES 
IlkWGMX 416/832 INSWmON & MAINTENANCE 
33.6 Examples of allowed and disallowed DSS/BLF 
Unit exchanges include the following: 
Allowed Exchanges: 
. Digital Keyset with Digital DSS/BLF Unit with 
another Digital Keyset with or without a Digital 
Dss/BLF unit 
l Analog Keyset with Analog ‘DSS/BLF Unit with 
another Analog Keyset with or without an Analog 
Dss/ELF unit 
Disallowed Exchanges: 
. ADigital Keyset with Digital DSS/BLFUnit with an 
Analog Keyset with or without an Analog DSS/BLF 
unit 
33.7 Attendant Computer Console stations can be ex- 
changed with other Console stations or with Analog 
Keyset stations. They cannot exchange with Digital 
Keyset stations or Single-Line stations. NOTE: Ex- 
changes between a console and keyset station will cause 
the keyset to lose station speed-dial locations l-3. This 
is because those locations are automatically modified 
by the system for use by the console. Speed-dial loca- 
tions l-3 will remain functional at the console station. 
33.8 One of the station circuits use-d in the station ex- 
change can be a “park” location (a circuit that is not 
equipped with a circuit card or phone). However, this is 
not required; two fully equipped stations can be ex- 
changed as long as they meet the programming and sta- 
tion-type criteria discussed above. NOTE: Park 
locations are included in the system port count (416 or 
832) even if they are not physically connected to a sta- 
tion circuit. 
33.9 Neither station involved in the exchange can 
have a call in progress, ringing, or recalling when an ex- 
change is attempted. There can be calls on hold or hunt 
group calls can be camped on, recalling, or ringing. If 
the exchange is denied, the user hears reorder tones. 
33.10 Two possible applications for this feature in- 
clude the following: 
l Multiple users of one station location: When sev- 
eral people use the same phone, each person can 
have his or her own station programming. For exam- 
ple, if three workers on different shifts use the same 
office they can use their own extension numbers dur- 
ing their shifts. At the beginning of the shift, the 
worker would enter the Station Exchange feature 
code and password to swap the office’s default ex- 
tension number with his own, which is kept in a park 
position. During his shift, he can program and use his phone as desired. At the end of the shift, he would 
exchange again to place his extension number back 
in the park position and return the default extension 
to the office. The next worker would then bring in his 
or her individual extension. 
l A user who changes offices periodically: If a work- 
er spends a portion of the day in one location and 
then moves to another location, he or she can use the 
Station Exchange feature to take his or her station 
programming to the new location. The user can ei- 
ther move the extension in and out of a park location, 
or simply exchange the two locations each time he or 
she changes. 
NOTE: If a database save/restore is performed on the 
system, any stations that have been exchanged are re- 
turned to their original programmed state. 
33.11 To EXCHANGE SIXIONS: 
(1) To bring a new extension number to your present 
location, press SPCL and enter the Station Ex- 
change feature code (303). You hear a confirma- 
tion tone. The display shows STN EXCHANGE 
WrrHExT. 
If the station you am using isnotpmgrammedfor 
Station Exchange, you hear reorder tones and the 
station returns to idle state. 
(2) Enter the extension number you wish to bring to 
the station you are using. You hear a confirma- 
tion tone. The display shows the number you 
dialed. 
You will hear xomh tones and must start over if 
any of the following occur: 
- You entered an invalid extension number 
- The extension number that you entered is not 
programmed for Station Exchange 
- You entered an extension number of mis- 
matched station device type (digital vs. ana- 
log, or keyset vs. single-line) 
- You entered an extension number of a station 
that is not idle 
(3) Enter the Station Exchange Password for the ex- 
tension number entered in step 2. When the pasa- 
word is accepted, you hear a confirmation tone. 
The station you are using is reset tore5ect the da- 
tabase and user programming of the extension 
number selected in step 2. 
If you entered an invalidpasswo~ you hear re- 
order tones and must start over. 
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							INTER-TELPRACTICES IM.X/GMX 416/832 INSTALLATTON & MAINTENANCE 
I 
I 
. . 
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I 
34. OPTIONAL DATA DEVICE 
AlITACHMENTS (KEYSETS ONLY) 
34.1 Acustomer-provided, modem-equipped data de- 
vice (such as a data terminal or a personal computer) 
may be attached to any IMX 12/24-line keyset or any In- 
ter-Tel/DVK keyset that has an optional Data Port Mod- 
ule installed. A data device may also be attached to any 
digital keyset with -a PC Data Port Module (PCDPM) 
and a Modem Data Port module (MDPM) installed. (See 
SPBCIFICAI’IONS, page 2-213, and INSWLLATION, 
pages 3-109,3-113, and 3-121, for more information.) 
lM2C g-line keysets cannot have data device attach- 
ments because this feature requires a secondary voice 
path which is only available on digital keysets, IMX 
12/24-line keysets, and Inter-Tel/DVK keysets. 
NOTE: Because incoming calls must be transferred to 
the data path by pressing the DATAkey, the auto-answer 
feature on modems cannot be used to answer data calls 
to a keyset. 
34.2 Data calls can be placed to an intercom or outside 
number using the keyset or a keyboard attached to the 
data device. If using a keyboard, the voice channel is 
automatically connected to the data device when it 
comes off hook. If using the keyset to place the call, the 
keyset user presses the DATA key to connect the trunk or 
intercom voice channel to the data device. By entering a 
feature code, data calls may be monitored through the 
handset without interfering with the data transmission 
(the microphone is muted). 
34.3 Data calls are transmitted over the keyset’s sec- 
ondary voice path (the MDPMvoice path on digital key- 
sets). This leaves the primary voice path available for 
normal keyset operation. Receiving off-hook voice an- 
nounce (OHVA) calls during a data call is not possible 
since the data call is using the secondary voice path. 
34.4 The modem-equipped data device is connected 
to the keyset by plugging the data device’s line cord 
(normally intended for connection to a standard trunk) 
into the modular jack on the keyset’s optional Data Port 
Module or PCDPM. 
(1) To use 
the handset: Lift the handset. 
To use the speakerphone: While on hook, press 
the SPKR key. 
(2) 
Select an outside trunk and dial the telephone 
number of the data device to be accessed. The 
call or individual trunk key flashes and the dis- (3) 
(4 
(5) 
34.6 
COM: 
(1) 
(2) 
(3) 
(4) 
(5) 
(6) play shows the call cost and elapsed time of the 
call. 
When you hear modem tone, press the DATA 
key. The call key is unlit or the individual trunk 
key is lit. If using the speakerphone, the SPKR 
key goes off, the DATA key flutters, and the dis- 
play returns to date and time. If using the hand- 
set, the DATA key flashes slowly. 
If using the hanakq hang up. The call key 
remains unlit or the individual trunk key remains 
lit, the DATAkey flutters, and the display returns 
to date and time. 
Operate the data device according to the 
manufacturer’s instructions. 
If you wish to return the data call to the primary 
voicepath, press the DATA key. The call or indi- 
vidual trunk key is lit and the call cost and 
elapsed time are displayed. 
TOACCESSAREMOl?ZDAZiDEWCE USLNG ThTEINlER- 
To use the handset: Lift the handset. 
To use the speakerphone: While on hook, press 
the SPKR key. 
Dial the extension number of the data device to 
be accessed. 
Notify the receiving party that you wish to con- 
nect the data device. When the called party acti- 
vates the remote data device by pressing the 
DATA key, you hear modem tone. Or, if the ex- 
tension number you dialed accesses an auto-an- 
swer modem connected to a single-line circuit, 
you will hear modem tone immediately. 
NOTE If the receiving party wishes to transfer 
the call to another party, the transfer must be 
completed before the caller completes the next 
step. 
Press your DATAkey. If using the speakerphone, 
the SPKR key goes off and the DATA key flut- 
ters. If using the handset, the DATA key flashes 
slowly. 
If using the hana!ret, hang up. The DATA key 
flutters. 
Operate the data device according to the 
manufacturer’s instructions. 
Page 4-101