GE Logiq 9 Service Manual
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GE MEDICAL SYSTEMS PROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL Chapter 3 Installation 3-21 Section 3-12 Loading Base Image Software (cont’d) The second choice is to load only the bootable portion of the hard drive partition, the “C” partition. This is not an option for a new hard drive that has not been previously partitioned for proper LOGIQ 9 operation. 2.) Select [2} Load the bootable C: partition only - Patient data is NOT lost. NOTE: DO NOT USE THIS OPTION ON A BRAND NEW SYSTEM. IT IS INTENDED FOR RECOVERY OF A SYSTEM THAT WILL NOT BOOT UP. APPLICATION SOFTWARE WILL NEED TO BE INSTALLED WHEN THIS PROCEDURE HAS COMPLETED. ALL PATIENT DATA IS PRESERVED. This selection will leave the remaining drive partitions intact. Figure 3-13 is the last warning message before the base load process begins. Press any key to continue or abort by pressing CTRL-C . The third choice, 3.) Exit to the A: prompt. Is intended for manufacturing use only. This is NOT an option as it is intended for manufacturing use only. If you select Option 3 by mistake, power cycle the system. Hold down the Standby switch until the light turns amber then turn the system back on. Table 3-14 LOGIQ 9 Drive Partition and Usage Drive PartitionUsage C System Files and Applications D User Define and Presets E Patient Archive Data FFile Swap Area Figure 3-13 Base Load Option 2 Message
GE MEDICAL SYSTEMSPROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL 3-22 Section 3-12 - Loading Base Image Software Section 3-12 Loading Base Image Software (cont’d) Once you have chosen to continue with Option 1 or Option 2, you will see a screen showing Norton Ghost. This automatically loads a base set of software onto the hard disk. Let it run to completion (Approximately 8-10 mins). A message, as shown in Figure 3-14, will be displayed when the process is complete. NOTE: IMPORTANT ... With the clinical version of Base Image Software you will see an error message “Not Ready Error Reading from Drive A” Ignore this message and continue. 4.) Remove the CD-ROM NOTE: Remove the CD-ROM from the drive; otherwise you will be repeating the Base System Software Load process when the system boots up. 5.) After removing the CDROM from the drive, properly turn off the scanner by holding down the Standby Switch until the light turns amber. 6.) Turn the scanner back on. It will now boot up and automatically log on to start checking hardware and mapping disk drives. This is a normal and should be allowed to run to completion. NOTE: While the script is running, several windows or dialog boxes will appear on the screen. At times it may look like the system is unresponsive. Wait for the “System Settings Change”dialog box “Do You Want to Restart computer now” to appear, approximately 3-4 minutes after the desktop is displayed. NOTE: Prior to the System Settings Change dialog box, Do NOT touch the system during this process. Activating the keyboard, mouse or front panel could corrupt the installation. 7.) When you get a message to restart Windows, select YES . 8.) Allow the system to reboot. 9.) The system will come up into the Windows mode.Figure 3-14 Base Load Complete
GE MEDICAL SYSTEMS PROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL Chapter 3 Installation 3-23 Section 3-12 Loading Base Image Software (cont’d) 3-12-1 System Checks 1.) From the Windows mode display, double-click (RIGHT SET key) on the My Computer icon. 2.) Check the drive letter assignments for the Compact Disk and Removable Disk. They should be Compact Disk (G) and Removable Disk (H). 3.) If the Drive letter assignments are properly mapped, proceed to loading applications software. If the assignments are reversed, proceed to remap the drives manually. 4.) If the customer has a USB (Digital Priters) to be install, plug it in now. The system is still in Windows mode and should recognize the printer and install the necessary driver. If you do not install the printer until after the Applications software has been loaded, you will need a service dongle to get into windows and manually install the printers. Print a test page to check the printer installation. NOTE: If the printer is installed while in application mode, excessive CPU time will be consumed and the system will become very slow to unusable. Shutting down and rebooting will clear the condition. The printer will function correctly. 5.) Check your Service Dongle. Plug in your Service Dongle to ensure that it is recognized and lights up.
GE MEDICAL SYSTEMSPROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL 3-24 Section 3-13 - Loading Application Software Section 3-13 Loading Application Software 3-13-1 Loading Applications Software NOTE: If you have not done so previously, double-click on the My Computer icon. Check for the drive letters assignments of the Removable Drive (MOD) and the CD-ROM Drive. If the CD-ROM Drive is not drive “g” and the MOD drive “h” , manually remap the drives. NOTE: When installing R2.1.1 software you may see error messages about not being able to replace the following *.dll files: ginastub.dll and msvcr70.dll. These are known, non-critical issues that are being tracked and will be fixed in the next revision of software. 1.) Place the “Application Software” CDROM into the CDROM drive. 2.) Select the START button on the tool bar at the bottom of the LCD screen and select “Run…”. 3.) Enter “g:\LoadSoftware” into the dialog box as shown in Figure 3-15. 4.) You will see a screen that warns you that you are about to load software, press the Enter key or select OK to start the process. 5.) You will see a Command (CMD) window open as shown in Figure 3-16. Figure 3-15 Run Load Software
GE MEDICAL SYSTEMS PROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL Chapter 3 Installation 3-25 3-13-1Loading Applications Software (cont’d) 6.) As indicated, press any key to continue. The process is completely automated and provides you with messages as to its status. R2.1.1 Software provides the message in Figure 3-17. At this point you just have to wait while the software loads (Approximately 7-8 minutes). NOTE: When the Information Window appears asking you to select OK, do nothing. This window will disappear automatically.Figure 3-16 Command Window Figure 3-17 R2.1.1 Software Message
GE MEDICAL SYSTEMSPROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL 3-26 Section 3-13 - Loading Application Software 3-13-1Loading Applications Software (cont’d) 7.) When the process has completed, the window will turn dark red and you will see the following message in Figure 3-18. 8.) When it completes loading the system will reboot. If possible while the system is rebooting remove the CD from the drive. If the CD is remove the system will automatically reboot into the applications software. If you didn’t remove the CD, don’t worry you will get a dialog box as in Figure 3-19. 9.) REMOVE the Applications CD 10.) From the Start Applications dialog box, select START . 11.) Select CANCEL . Figure 3-18 Software Load Complete Figure 3-19 Start Software
GE MEDICAL SYSTEMS PROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL Chapter 3 Installation 3-27 3-13-1Loading Applications Software (cont’d) 12.) During the reboot process, the system may ask for the option string (valid license) to be entered. If this is necessary it will be included in the installation paperwork. NOTE: Starting with R3.x Software, all systems must have at least the basic option string in order for the software to run. Any single option string may enable multiple options (i.e. Basic & B-Flow). Demo option strings turn on all options for a limited period of time. Do Not leave a demo option string in a unit when it is sold to a customer. The current R3.x Demo Option String expires 31 January, 2005.Figure 3-20 Enter Option String
GE MEDICAL SYSTEMSPROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL 3-28 Section 3-14 - System Setup Section 3-14 System Setup 3-14-1 To Complete the System Setup 1.) From the Touch Screen on the scanner, select Utility>Connectivity>TCPIP Tab. 2.) Ensure that DHCP is deselected so you can enter information manually. 3.) Input the DICOM information. * This should be the appropriate DICOM information for the system if it is on the hospital network. If it is not correct, input the correct data. 4.) After all information is entered select SAVE SETTINGS . 5.) If the system is NOT on a network you will need to input a set of dummy data for proper InSite and Diagnostic operation. Enter the following data if you are not on a network: * Computer Name: * IP Address: 3.192.28.253 * Subnet Mask: 255.255.255.0 6.) After all information is entered select SAVE SETTINGS . 7.) iLinq Checkout will need to be completed again. refer to the iLinq Installation Manual. 3-14-2 VCR Setup 1.) Reset the VCR and choose a Default Line Printer by going to Utilities>System>Peripherals. 2.) Under VCR, Select Sony 9500 VCR and SAVE 3.) Under SETUP, Select the desired default line printer and SAVE 4.) Select Exit in the lower left-hand corner of the Touch Screen. 3-14-3 Printer Setup 1.) If the customer has a USB (Digital) Printer plug it in now. The system is in Windows mode it should recognize the printer and install the necessary driver. 2.) If you do not install the printer until after the Applications software has been loaded, you will need a service dongle to get into windows and follow the manual set up procedures in the LOGIQ™ 9 Peripheral Installation Manual 2341053-100. 3-14-4 Print Key Assignment and Checkout Because of the addition of more printer choices, digital and analog, the factory default print key configuration has been removed for the color and b/w printers. 1.) Determine which printers are configured on the system. The former factory defaults were Color = P3 and B/W = P2. 2.) Consult the customer to ensure which “Print” keys (P1-4) should be assigned to printers. 3.) Select Utility > Admin > Connectivity > Buttons >. Choose the desired print button. Under “Destinations”, select necessary printer choice from the drop-down list. 4.) Press the print key just configured and you should get a printout of the screen.
GE MEDICAL SYSTEMS PROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL Chapter 3 Installation 3-29 3-14-5 Restore Patient, Report, and User-Defined Presets 1.) Place the Backup/Restore media (MOD or CD-R) in the drive. 2.) Select the UTILITY tab on the Touch Panel. Select SYSTEM, then BACKUP/RESTORE. 3.) Select everything under Restore by placing a check mark after Patient Archive, Report Archive, System Configuration, and User Defined Configuration. Then press RESTORE . 3-14-6 Cycle System Power 1.) Do an auto-shut down 2.) Press the ON/OFF switch on the Control Panel once to display the SYSTEM - EXIT menu. 3.) Select SHUTDOWN from the SYSTEM - EXIT menu. 4.) Power up the system for functional check-out.Figure 3-21 System Exit Menu for Back-end Processor Power Down
GE MEDICAL SYSTEMSPROPRIETARY TO GE D IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARYMANUAL 3-30 Section 3-15 - Optional Software Procedures Section 3-15 Optional Software Procedures If everything went well in the software loading process, skip this section. While system software loading procedures are automatic, the following manual processes are provided in the unlikely event that the automatic process fails or the results are incorrect. 3-15-1 serialno.txt File Creation With the exception of Demo Systems, if the system serial number is not set correctly the authorized options installed on the customer systems will not function. Prior to the upgrade there is no way for the systems in the field to record the serial number of the system to the backplane. The C:\serialno.txt on the hard drive has been used to record the system serial number up to now. As part of this FMI the backplane storage code is now available. After an Applications Software Upgrade, when the system is powered up, the serialno.txt file will be read from the hard drive and written to the backplane. This will all work well unless: - A system Base Image Software was performed. In this case the serialno.txt file must be created and put back on the C drive. * Boot up the system with the service dongle attached to the USB port. * It will boot up into Windows. * Go to Start>Programs>Accessories>Notepad. Use Windows Notepad and type in the serial number of the system. Exactly as it is on the console rating plate. (example: 57493US2) * Check the save path for this text file. Save the file directly to the C:\ drive as file name serialno.txt. It will NOT function if saved in any other location. - There may be a rare case where the serialno.txt file does not contain the correct system serial number. If this is the case, repeat the previous steps to edit the serialno.txt file to the proper serial number. NOTE: If there is any doubt about the contents of serialno.txt, it should be checked before the application is first run, as once the serial number is written into the backplane it can only be changed with a diagnostic. The serialno.txt file writes it’s information into the Backplane EEPROM. If it is not done during the software load you must use the diagnostic utilities described in Chapter 7 of the Proprietary Manual to enter the Console Serial Number in the EEP-BP VPD Data.txt file.