Vodavi Starplus Sts Key Systems Programming Operation Manual

							IntroductionD-3
Customer Database Programming
Introduction
The STS system is programmed to meet each customer’s individual needs. All programming 
is done at any 24-Button STS Telephone as the programming station or through an ASCII 
terminal or PC. The digital display model is required for programming.
When the programming mode is entered, the digital telephone being used no longer 
operates as a telephone but as a programming station with all of the buttons redefined. The 
keys on the dial pad are used to enter data fields (Program Codes) associated with system, 
station, and CO line features as well as specific data that requires a numeric entry. Flexible 
buttons toggle on or off features, or enable entry of specific data fields. LEDs and the LCD 
display provide a visual indication of entered data and their value.
Programming is also performed using an ASCII terminal, or a computer capable of emulating 
an ASCII terminal. This form of programming is done locally (on-site) by connecting the 
terminal directly to the RS-232C connector on the BKSU or is performed remotely (off-site) 
through the use of the 9600 baud modem. The method and steps to program the system via 
a PC are identical to those used when programming from a digital key set. A button to 
keyboard mapping is provided (refer to  Figure D-2 on page D-4) to help minimize 
familiarization and training time.
The system must be initialized to load default data into memory at the time of installation. If 
this preprogramming is acceptable to the customer, initialization is all that is needed. Refer to 
Ta b le E - 1 o n  p a g e E - 3 for a listing of all the default values.
When features are programmed, tones are provided to determine if a correct or incorrect 
entry has been made. A solid one second tone indicates the data was accepted. An 
interrupted tone means an error was made. When this occurs, re-enter the data and 
information.
Until new data is entered and accepted, the system continues to operate under default or 
previously entered values.
The system database is updated on a real-time basis as new data is entered, by pressing the 
Hold button. The system continues to operate with the current database and is updated with 
any newly entered or changed data without interruption to telephone operation or call 
processing in progress. However, if for example a station’s attributes are changed while that 
station is off-hook on an active call, the newly entered data does not take effect until the 
station goes on-hook or becomes idle. 
						

							D-4Introduction
Customer Database Programming
When using a PC to program the system, the following chart presents the data terminal 
characters that are equivalent to the key set buttons.
Figure D-1: Data Terminal Program Codes Cross Reference
Figure D-2: Programming Button Mapping
Some features must have more than one data field programmed for that feature 
to work. This information is stated in the instructions.


	





	




	





	





	























































 




























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							Program Mode Entry (Key Station) D-5
Customer Database Programming
Program Mode Entry (Key Station)
Programming is performed at any 24-button Digital Display Terminal. Programming is always 
done at this type of station regardless of the class of service or which station has been 
assigned as the attendant(s).
To enter the Program Mode:
1. Press the ON/OFF button (optional). LED lights and intercom dial tone sounds.
2. On the dial pad, press [

][
][3][2][2][6] (default password). A confirmation tone sounds.
3. The ON/OFF button LED is lit. The system is ready to program.
DEFAULT … Station 100 programming only
Program Mode Entry (Data Terminal or PC)
A PC terminal connected to the RS-232C port on the MBU, or remotely through the 9600 
baud modem, is used for database programming. When using a data terminal (ASCII or PC 
capable of emulating an ASCII terminal) on-site or locally, to program the system:
1. Press  on the terminal.
2. Enter the password [default = 3226vodavi], and press  again. Proper entry of the 
password results in the Adm> prompt. Proceed with programming referring to  Figu re D-1 
on page D-4 for terminal characters that represent the key set buttons. By entering [?] 
from the terminal, a Help screen displays.
When entering the system remotely via a PC, access to the modem is accomplished by 
accessing Port 499 through a direct ringing assignment or through DISA or by being 
transferred to Port 499.
Initialization
The system has been preprogrammed with certain features called default data (refer to 
Ta b le E - 1 o n  p a g e E - 3). These features are loaded into memory when the system is initialized.
To Return the Database to the System Default Values:
1. Place Switch #8 on BKSU to the ON position.
2. Turn the power off and on to initialize the system database to the default.
3. Once database is initialized (phone displays the station number), place Switch #8 in the 
OFF position to protect the database.
The system should be initialized when installed or at any time the database has 
been corrupted. 
						

							D-6 Database Programming Worksheets
Customer Database Programming
Database Programming Worksheets
Before attempting programming, it is strongly recommended that customer database 
worksheets be prepared (Refer to “Programming Tables” on page D-11). These worksheets 
should become part of the permanent record of customer programming. Refer to the 
following sections when preparing the worksheets.
Database Upload/Download Routine
The Database Upload/Download Routine (FLASH 86) provides a maintenance facility which 
permits the user to download the database to a PC, when a software change is made or when 
the system needs to be initialized and reprogrammed. The Upload/Download Routine 
facilitates the programming of a database on an in-house system which is downloaded to a 
PC and then uploaded to a system in the field.
After the system maintenance is completed, the file saved in the PC can then be uploaded to 
the system.
Upload/Download through Remote Administration
First, connect one end of an RS-232C serial cable from the RS-232C connector on the BKSU to 
the desired Comm Port on the PC.
Figure D-3: KSU to PC Connection Configuration
Then load a communication software package (e.g., Hyperterminal) into the PC and complete 
the following steps to reconfigure the system.
All trace modes such as: SMDR (Flash 21), ICLID (Flash56), and Maintenance Event 
Traces MUST be turned off before a download is performed!
Default telephone type = 24-button model
Use a straight-through DB-9 to DB-9 (female to female) cable.
(DB-9) Connection PC Side (DB-9)
11
22
33
44
55
66
77
88
99 
						

							Database Upload/Download Routine D-7
Customer Database Programming
HYPERTERMINAL -- Uploading a Database File
After opening HyperTerminal, and the New Connection screen displays, complete the 
following steps:
1. Type a connection name and select the appropriate icon, then click .
2. When the Phone Number screen displays, change the setting in the Connect Using box 
to: Direct to COM1, and then click . 
3. Once the COM1 Properties screen displays, change the settings as shown, and then click 
.

Baud Rate = 9600

Parity = None

Data Bits = 8

Stop Bits = 1

Flow Control = Xon/Xoff or None
4. Press  and complete the following fields:
5. On the tool bar, click  and select Send File.
6. Change Protocol setting to XMODEM.
7. Click  to locate database file; double-click on the filename.
8. Click . Adm> prompt displays when file transfer is complete.
Screen Field Action
ENTER PASSWORD: Type password: XXXXVODAVI
 (XXXX = default password for online administration)
ADM>, Type program number.
ADM>86 Load database routine.
Type button number.
ADM>Q Upload database.
Press HOLD button.
ADM> Press  key twice. 
						

							D-8 Database Upload/Download Routine
Customer Database Programming
HYPERTERMINAL -- Downloading a Database File
After opening HyperTerminal, and the New Connection screen displays, complete the 
following steps:
1. Type connection name and select appropriate icon, then click .
2. When the Phone Number screen displays, change the setting in the Connect Using box 
to: Direct to COM1, and then click . 
3. Once the COM1 Properties screen displays, change the settings as shown, and then click 
.

Baud Rate = 9600

Parity = None

Data Bits = 8

Stop Bits = 1

Flow Control = Xon/Xoff or None
4. Press  and complete the following fields:
5. On the tool bar, click  and select Receive File.
6. Change Receive Protocol setting to XMODEM, and click .
7. Type database filename and click . The Adm> prompt displays when the file transfer 
is complete.
Screen Fields Action
ENTER PASSWORD: Type password: XXXXVODAVI
 (XXXX = default password for online administration)
ADM>, Type program number.
ADM>86 Load database routine.
Ty pe button num ber.
ADM>W Download database.
Press HOLD button.
ADM> Press  key twice. 
						

							Database Upload/Download Routine D-9
Customer Database Programming
ECOM -- Uploading a Database File
After opening ECOM:
1. Press< Alt> +  to open COM Port Options.
2. Change COM port settings as follows, and click .

Baud Rate = 9600

Parity = None

Data Bits = 8

Stop Bits = 1

Flow Control = no boxes checked, Xon=17, Xoff=19
3. Press  and complete the following fields:
4. Press  on keyboard or locate file and select Upload.
5. Highlight XMODEM and click .
6. Type or select upload filename and click . The Adm> prompt displays when the file 
transfer is complete.
Screen Fields Action
ENTER PASSWORD: Type password: XXXXVODAVI
 (XXXX = default password for online administration)
ADM>, Type program number.
ADM>86 Load database routine.
Type button number.
ADM>Q Upload database.
Press HOLD button.
ADM> Press  key twice. 
						

							D-10 Database Upload/Download Routine
Customer Database Programming
ECOM -- Downloading a Database File
After opening ECOM:
1. Press< Alt> +  to open COM Port Options.
2. Change COM port settings as follows, and click .

Baud Rate = 9600

Parity = None

Data Bits = 8

Stop Bits = 1

Flow Control = no boxes checked, Xon=17, Xoff=19
3. Press  and complete the following fields:
4. Press  on keyboard or locate file and select Download.
5. Highlight XMODEM and click .
6. Type or select download filename and click . The Adm> prompt displays when the 
file transfer is complete.
Screen Fields Action
ENTER PASSWORD: Type password: XXXXVODAVI
 (XXXX = default password for online administration)
ADM>, Type program number.
ADM>86 Load database routine.
Type button number.
ADM>W Download database.
Press HOLD button.
ADM> Press  key twice. 
						

							Programming TablesD-11
Customer Database Programming
Programming Tables
Table D-1: System Parameters
Program 
CodeFlexible
ButtonFunction Format Default Customer Data
FLASH 01System Timers
1 System Hold Recall Timer 000-300 060 sec
2 Exclusive Hold Recall Timer 000-300 180 sec
3 Attendant Recall Timer 00-60 01 min
4 Transfer Recall Timer
000-300045 sec
7 Pause Timer 1-9 2 sec
8 Call Park Recall Timer 000-600 180 sec
9 Conference/DISA Timer 00-99 10 min
10 Paging Time-out Timer 00-60 15 sec
11 CO Ring Detect Timer 2-9  3=300 ms
12 SLT DTMF Receiver Timer 005-100 020 sec
13 Message Wait Reminder Tone 000-104 000 min
14 SLT Hook Switch Timer 05-20 10=1 sec
15 SLT Hook Switch Bounce Timer 000-100 030=300 ms
16 SMDR Call Qualification Timer 00-60 30 sec
17 Automatic Call Back Timer 00-99 03 sec
18 Reminder Ring Timer 00-99 00 sec
20 Flexible Inter-Digit Time-out 01-99 5 sec
FLASH 02Additional System Timers
1 Repeat Redial Timer 006-999 060 sec
2 Attendant Display Timer 00-99 01 sec
3 Call Coverage Ring Timer 00-99 05 sec
4 Modem Answer T/O 25-99 025 sec
5 Pulse Dial Inter-Digit Timer 300-600 300 ms
6 DTMF Time Operation 1-9 1=100ms 
						

							D-12Programming Tables
Customer Database Programming
FLASH 05System Features 1 Programming
1 Attendant Override Disabled/Enabled Disabled
2 Hold Preference System/Exclusive System
3 External Night Ring Disabled/Enabled Disabled
4 Executive Override Warning Tone Disabled/Enabled Enabled
5 Page Warning Tone Disabled/Enabled Enabled
6 Background Music Channel Disabled/Enabled Enabled
7 Least Cost Routing Disabled/Enabled Disabled
8 Account Codes - Forced Disabled/Enabled Disabled
9 Group Listening Disabled/Enabled Disabled
10 Idle Speaker Mode Disabled/Enabled Disabled
11 Call Cost Display Feature Disabled/Enabled Disabled
12 M usic-On-Hold Disabled/Enabled Enabled
FLASH 06System Features 2 Programming
1 Privacy Release Tone Option Disabled/Enabled Enabled
2 Distinctive CO Ringing Disabled/Enabled Enabled
3 Verified Account Code Disabled/Enabled Disabled
4 Call Forward Display Disabled/Enabled Enabled
5 External Day Ring Disabled/Enabled Disabled
6 Overflow Station Forward Disabled/Enabled Disabled
7 Direct Transfer Mode Disabled/Enabled Enabled
8 Station ID Lock Disabled/Enabled Disabled
9 LCR Call Progress Disabled/Enabled Enabled
10 One-Touch Recording Warning Tone Disabled/Enabled Enabled
11 Ringback on Transfer Disabled/Enabled Disabled
13 911 Feature (Attendant Alert) Disabled/Enabled Disabled
14 E911 Feature Disabled/Enabled Disabled
15 VMID Station Numbers STA #s=VMID
Table D-1: System Parameters
Program 
CodeFlexible
ButtonFunction Format Default Customer Data