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Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
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Station Message Detail Recording 2-251 Features and Operation Long Distance - All Calls Description The system can be set to record all outgoing calls or only outgoing long distance calls. Long Distance calls are defined as beginning with a 1 or 0, or containing eight or more digits. Incoming calls are only recorded if TYPE is set for all calls. Programming Steps 1. Press the CALL TYPE flexible button (FLASH 21, Button #2) to determine the type of calls to record. This feature toggles on and off each time the button is pressed. The display updates with each toggle. LED ON = Long Distance is enabled LED OFF = All Calls is enabled 2. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … System records long distance (LD) calls only. Character Print Assignment Description The system can be programmed to print individual SMDR records in either a 1-line 80-character format or a 3-line 30-character format. Programming Steps 1. Press PRINT FORMAT flexible button (FLASH 21, Button #3) to determine the print format of SMDR records. This feature toggles on and off each time the button is pressed. The display updates with each toggle. LED On = 80-Character is enabled LED Off = 30-Character is enabled 2. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … The 1-line 80-character format is selected. Baud Rate Display Description The STS system provides SMDR output to the standard RS-232C connector on the optional BKSU. The baud rate is displayed as 150, 300, 600, 1200, 2400, 4800, 9600, or 19.2K baud. Programming Steps The SMDR Baud Rate is programmed using Flash 15, Baud Rate Assignments. The LCD displays the current baud rate based on which port is assigned to the SMDR Port number.
2-252 St a tio n Me ssa g e De ta il Rec o rd i n g Features and Operation SMDR Port Assignments Description PORT #1-- RS-232C port on the BKSU PORT #2 -- RS-232C port on the BKSU PORT #3 -- modem Programming Steps 1. Press the PORT flexible button (FLASH 21, Button #5) to determine which port to use for SMDR information. 2. Enter a valid number for the SMDR Port number: [1] = Port #1 [2] = Port #2 The LCD displays the current baud rate based on which Port number is assigned to the SMDR Port number. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Port #1. SMDR Call Qualification Timer Description The SMDR Call Qualification Timer determines the time needed to determine a valid SMDR call for reporting purposes. The SMDR Call Qualification Timer setting is variable from 00-60 seconds in 1-second increments. Programming Steps 1. Press the SMDR CALL QUAL TIMER flexible button (FLASH 01, Button #16). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 00-60 seconds in 1-second increments. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … SMDR Call Qualification Timer is set to 30 seconds. SMDR CALL QUAL 00-60 30
Station Relocation2-253 Features and Operation Station Relocation Description The Station Relocation Feature lets a user unplug their station and plug it into another location. Dialing a code followed by the old station number brings all the station attributes including extension number, button mapping, speed dial, and class of service to the new location. Operation 1. A station can be relocated by unplugging it, then plugging it into a new location. 2. Dial [636] on the dial pad. Then, dial the extension number of the station being relocated. Once this is done, all station attributes are copied to the current station. SINGLE LINE TELEPHONE Not applicable Conditions » The station number that is dialed as the relocated station must be unplugged. » The relocated station is given the station attributes of the station doing the relocating. The two stations trade station numbers and station attributes. » If a keyset is plugged into the relocated position it has all station attributes of the relocating station. This feature is only applicable to keysets. » Digital stations must be relocated to another digital port. Digital stations cannot be relocated to an SLT port. » Station Lock disables this feature. If a station is assigned to a specific port and that station user unplugs their station and plugs it in at another location, the database administration programming is updated to reflect the new port change. Station lock will prevent this feature from working correctly.
2-254System Parameters Features and Operation System Parameters Initialize System Parameters Description System Parameters may be initialized to set all data fields to their original default values. The following data fields are returned to their default values upon initializing the System Parameters. Table 2-21: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 01 SYSTEM TIMERS 1 System Hold Recall Timer 60 sec 2 Exclusive Hold Recall Timer 180 sec 3 Attendant Recall Timer 1 min 4 Transfer Recall Timer 45 sec 7 Pause Timer 2 sec 8 Call Park Recall Timer 180 sec 9 Conference/DISA Timer 10 min 10 Paging Time-out Timer 15 sec 11 CO Ring Detect Timer 3=300 ms 12 SLT DTMF Receiver Timer 020 sec 13 Message Wait Reminder Tone Timer 000=Disabled 14 SLT Hook Switch Timer 10=1 sec 15 SLT Hook Switch Bounce Timer 030=300 ms 16 SMDR Call Qualification Timer 30 sec 17 Automatic Call Back Timer 03 sec 18 Reminder Ring Timer 00 sec 20 Inter-Digit Timeout 5 sec FLASH 02 ADDITIONAL SYSTEM TIMERS 1 Repeat Redial Timer 60 sec 2 Attendant Display Timer 01 sec 3Call Coverage Ring Timer 05 sec 4 Modem Answer T / O 025 sec 5 Pulse Dial Inter-Digit Timer 300 ms 6 Programmable DTMF Time Operation 1=100ms
System Parameters2-255 Features and Operation FLASH 05 SYSTEM FEATURES 1 1 Attendant Override Disabled 2 Hold Preference System 3 External Night Ring Disabled 4 Executive Override Warning Tone Enabled 5Page Warning Tone Enabled 6Background Music Enabled 7 Least Cost Routing (LCR) Disabled 8Account Codes - Forced Disabled 9 Group Listening Disabled 10 Idle Speaker Mode Disabled 11 Call Cost Display Feature Disabled 12 Music-On-Hold Enabled FLASH 06 SYSTEM FEATURES 2 1 Barge-In Warn Tone Enabled 2 CO Ring Tones Enabled 3 Verified Account Codes Disabled 4 Call Forward Display Enabled 5 External Day Ring Disabled 6 Overflow Station Forward Disabled 7 Direct Transfer Mode Enabled 8Station ID Lock Disabled 9 LCR Call Progress Enabled 10 One-Touch Recording Warning Tone Enabled 11 Ringback on Transfer Disabled 13 911 Feature Disabled 14 Enhanced 911 Disabled 15 VMID Same As Station Numbers STA Numbers = VMIDTable 2-21: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
2-256System Parameters Features and Operation FLASH 07 FLASH RATES 1 Incoming CO Line Ringing Red 480 ipm flutter 2 Incoming Intercom Ringing Red 120 ipm flutter 3 Call Forward Button Red Steady On 4 Message Wait/VM Button Red Steady On 5 Message CallBack – DSS/BLF Red 120 ipm flutter 6Do Not Disturb – DSS/BLF Red 60 ipm Dbl Wink Off 7Auto CallBack – DSS/BLF Red 120 ipm flash 8 UCD Available/Unavailable – DSS/BLF Red 60 ipm Dbl Wink 9 Transfer CO Ringing Red 120 ipm flash 10 Recall CO Ringing Red 480 ipm flutter 11 Queued CO Ringing Green 480 ipm flutter 12 Exclusive Hold Green 120 ipm flash 13 System Hold Red 60 ipm Dbl Wink Off 14 In Use Hold (I-Hold) Green 60 ipm flash 15 Camp-On Button Red 120 ipm flash 16 Call Back Button Red 120 ipm flash 17 Line Queue Button Red 480 ipm flutter 18 Do Not Disturb Button Red Steady On 19 Intercom Hold Button Red 15 ipm flash FLASH 09 1-6 MOH Assignments (Channels 3-8) None 7 E911 Power Failure Station None 9Leading Digit 0 10 School Mode Disabled 11 School Forward Destination None FLASH 10 -- Attendant Station Assignment STA 100 FLASH 11 1 System Time And Date MMM/DD/YY, 12-hour display FLASH 12 -- PBX Dialing Codes None FLASH 13 1-4 Executive/Secretary Pairs None FLASH 14 1 Relay Programming None FLASH 15 BAUD RATE ASSIGNMENTS 1 Port #1 (RS-232 on BKSU) 9600 Baud 2 Port #2 (RS-232 on BKSU) 9600 Baud 3 Port #3 (modem - baud auto-negotiated) None FLASH 20 1 DISA Access Code 100 2 Database Admin Password 3226Table 2-21: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
System Parameters2-257 Features and Operation Programming Steps 1. Press the SYSTEM PARAMETERS flexible button (FLASH 80, Button #1). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. FLASH 21 1 SMDR Enable/Disable No 2 Long Distance/Local Assignment Long Distance 3 Character Print Assignment 80 5SMDR Port Assignments Port #1 FLASH 22 1 Automatic/Manual Operation Auto = No 2-8 Day of Week Programming M-F 08:00 17:00 Sat-Sun ##:## ##:## FLASH 24 1-14 Card Slot (0-13) Programming Slot 0, 1, 2=DTIB, LCI4, &SL02 FLASH 39 1-24 CO Line Group Queuing Enabled FLASH 47 T-1 ALARM PROGRAMMING 1 Carrier Alarm Loss Enabled 2 Blue Alarm Enabled 3 Yellow Alarm Enabled 4 Red Alarm Enabled 5 Bipolar Alarm Enabled 6 Frame Slip Alarm Enabled 7 Data Errors Alarm Enabled 11 Enable/Disable (Carrier Loss Alarm) Enabled 12 Clear Alarm Enabled 13 Minor Alarm 15 min 14 Major Alarm 30 min 15 Time Period 5 min 16 Attendant Display Enabled INITIALIZE SYS PARAM PRESS HOLD Table 2-21: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
2-258System Parameters Features and Operation Print System Parameters Description The currently stored customer database can be printed or uploaded into a file. This command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. When printing the System Parameters the following data prints: All System Timers All System Wide Options (External Night Ringing, Hold Preference) Attendant Station(s) Programming Other System Assignments (Page/Relay Assign, Exec/Sec, SMDR) Weekly Night Mode Schedule Figure 2-20: System Parameters Printout ----- SYSTEM PARAMETERS ---- --------------------SYSTEM FEATURES ------------- SYS HOLD RECALL EXC HOLD RECALL ATND RECALL TIMER TRANSFER RECALL PRESET FWD TIMER CALL FWD NO ANS PAUSE TIMER CALL PARK TIMER CONFERENCE TIMER PAGING TIMEOUT CO RING DETECT SLT RCVR TIMER M/W TONE TIMER HOOK SWITCH TIME HOOK SWT BOUNCE SMDR CALL QUAL AUTO CALL BACK REMINDER RING RELEASE GUARD INTERDIGIT T/O RPT REDIAL ATTENDANT DISPLAY CALL COVERAGE RING MODEM ANSWER T/O INT DIGIT PULSE DTMF ON/OFF TIME -- SYSTEM FEATURES ATTENDANT OVERRIDE HOLD PREFERENCE EXTERNAL NIGHT RING EXECUTIVE WARNING PAGE WARNING TONE BACKGROUND MUSIC LEAST COST ROUTING FORCED ACCOUNT CODE GROUP LISTENING IDLE SPEAKER MODE CALL COST DISPLAY MUSIC ON HOLD CALL QUALIFIER TONE BARGE IN WARN TONE60 180 1 45 10 15 2 180 10 15 3 20 0 10 10 30 3 0 3 5 60 1 5 25 300 1 -------- DISABLED SYSTEM DISABLED ENABLED ENABLED ENABLED DISABLED DISABLED DISABLED DISABLED DISABLED ENABLED DISABLED ENABLEDCO RING TONES VERIFIED ACCT CODES CALL FWD DISPLAY EXTERNAL DAY RING OVERFLOW STA FWD DIRECT XFER STATION LOCK LCR CALL PROGRESS RECORDING WARN TONE MAINTENANCE RINGBACK ON XFER DID/TIE SIGNALING 911 FEATURE -------------SYSTEM INC CO RING INC ICM RING CALL FORWARD BTN MSG WAIT VM BTN MSG CBCK DSS/BLF DND DSS/BLF AUTO CBCK DSS/BLF UCD UNAVL DSS/BLF TRANSFER CO RING RECALL CO RING EXCLUSIVE HOLD QUEUED CO RING SYSTEM HOLD IN USE HOLD CAMP ON BTN CALL BACK BTN LINE QUEUE BTN DND BTN ICM HOLD BTN LEADING DIGIT 1 LEADING DIGIT 2 LEADING DIGIT 3 LEADING DIGIT 4 LEADING DIGIT 5 LEADING DIGIT 6 LEADING DIGIT 7 LEADING DIGIT OPTION CENTREX DIGITS VM ID DIGITSENABLED DISABLED ENABLED DISABLED DISABLED ENABLED DISABLED ENABLED ENABLED DISABLED DISABLED DISABLED DISABLED LED RED RED RED RED RED RED RED RED RED RED GREEN GREEN RED GREEN RED RED RED RED RED LEADING NONE NONE NONE NONE NONE NONE DISABLED 4 3FLASH RATES ------- 480 IPM FLUTTER 120 IPM FLUTTER STEADY ON STEADY ON 120 IPM FLUTTER 60 IPM DBL WINK OFF 120 IPM FLASH 60 IPM DBL WINK OFF 120 IPM FLASH 480 IPM FLUTTER 120 IPM FLASH 480 IPM FLUTTER 60 IPM DBL WINK OFF 60 IPM FLASH 120 IPM FLASH 120 IPM FLASH 480 IPM FLUTTER STEADY ON 15 IPM FLASH DIGIT
System Parameters2-259 Features and Operation MUSIC CHANNEL[3..8] CABINET SLOT TYPE CO - ## #### ## ## ## ------- ---- ---- 0 0 LCOB ATTENDANT STATIONS 0 1 DTIB 100 ## ## ## ## ## ## 0 2 LCOB 0 3 DTIB DATE & TIME FORMAT 0 4 LCOB MM/DD/YY, 12 HOURS 0 5 DTIB 0 6 LCOB PBX DIALING CODES 0 7 DTIB ## ## ## ## ## EXECUTIVE/SECRETARY PAIRINGS 1 = ### ### 2 = ### ### 3 = ### ### 4 = ### ### ON BOARD RELAY ASSIGNMENTS NONE NONE I/O BAUD RATE ------------------ Port 1 = 9600 Port 2 = 9600 Port 3 = 9600 AUTO NIGHT MODE N WEEKLY NIGHT MODE SCHEDULE -------------------------- END START DAY TIME TIME M 0 0800 1700 T 1 0800 1700 W 2 0800 1700 T 3 0800 1700 F 4 0800 1700 S 5 #### #### S 6 #### #### DIAL PULSE - 60/40 10 PPS Figure 12-20: System Parameters Printout
2-260System Reset Features and Operation Programming Steps 1. Press the SYSTEM PARAMETERS flexible button (FLASH 85, Button #1). The following message displays: 2. To print the System Parameters database, press the HOLD button. The following message displays: When the system finishes sending the information to the printer, a confirmation tone sounds. System Reset Description The System Reset feature provides a hard system reset from the keyset instead of the KSU. This is useful in cases where miscellaneous data errors have occurred and the system needs to be reset without initializing the entire database. Programming Steps If the System must be reset but not initialized: 1. Press the RESET flexible button (FLASH 80, Button #20). The following message displays: 2. To reset the system without initializing the database, press the HOLD button. No confirmation tone sounds and the system resets. PRINT SYS PARAM PRESS HOLD PRINT SYS PARAM RESET SYSTEM PRESS HOLD