Home
>
Vodavi
>
Communications System
>
Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
Have a look at the manual Vodavi Starplus Sts Key Systems Programming Operation Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Directory Dial2-131 Features and Operation Programming Steps 1. Press the DIRECTORY DIAL TABLE flexible button (FLASH 85, Button #10). The following message displays: 2. To print the Directory Dialing Table parameters, press the HOLD button. The following message displays: When the system finishes sending the requested information to the printer, a confirmation tone sounds. Dial-By-Name Description The system allows station users to dial extension numbers, or speed bins, by entering the name of a person that has been programmed for that station. The system database allows entry of a name (alphanumeric) up to 24 characters in length for each station. The programmed name can be used for dial-by-name station users and in directory dialing. This feature should not be confused with the Name In Display feature. Operation 1. Dial the Dial-By-Name code [6] on the dial pad, -or- Press the preprogrammed DIAL-BY-NAME flexible button. 2. Dial person’s last name on the keypad as shown: Figure 2-11: Dial-By-Name Keypad Map PRINT DIR - DIAL PRESS HOLD PRINTING DIR - DIAL 1 A-2 B-2 C-2D-3 E-3 F-3 G-4 H-4 I-4J-5 K-5 L-5M-6 N-6 O-6 P-7 R-7 S-7T-8 U-8 V-8 * OPER# 0 Q-7W-9 X-9 Y-9 Z-9
2-132Distinctive Ringing Features and Operation EXAMPLE -- To search for the name BROWN, press [2][7][6][9][6]. When the system finds a unique numeric match to the name being dialed, the call is placed to the station matching the name. The intercom call signals the station according to the H-T-P button. If fewer than 8 digits are dialed, the numeric match is dialed after a 10-second interdigit time-out occurs, or if [#] is pressed. Conditions » The system dials the station that matches the dialed name when a unique match is found. If multiple names are located (found) after eight digits, the first one is dialed. » Names are entered as part of the system attributes database. Numbers may be entered as part of a name. To avoid conflicts, all names must have a unique numerical sequence. Distinctive Ringing CO Line Distinctive Ring Tone Description The ring tone signal used to notify stations of an incoming call can be changed in administrative programming to provide distinctive ringing on a per CO line basis. A distinctive ring tone can be programmed for each CO line that is used to ring each station. The system provides 36 different ring tones that can be selected for each CO line in the system. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible Button #19 (Page A) is lit. Distinctive CO Ring Tone overrides station distinctive ring tone. CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected.
Distinctive Ringing2-133 Features and Operation 4. Press the Page B flexible button (Button #20). The following message displays: XXX-XXX = CO Line Range 5. Press the RING TONE flexible button (Button #9). The following message displays: 6. Enter a valid number on the dial pad to change this feature. 7. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Ring Tone is set for 00 (697/770). XXX - XXX PAGE B ENTER BUTTON NUMBER RING TONE 00-36 00 Table 2-11: Ringing Tones Tone# Freq Tone# Freq Tone# Freq Tone # Freq 00 697/770 10 770/1209 20 852/0 30 1336/1477 01 697/852 11 770/1336 21 941/1209 31 1336/1633 02 697/941 12 770/1477 22 941/1336 32 1336/0 03 697/1209 13 770/1633 23 941/1477 33 1477/1633 04 697/1336 14 770/0 24 941/1633 34 1477/0 05 697/1477 15 852/941 25 941/0 35 1633/0 06 697/1633 16 852/1209 26 1209/1336 36 No Ring 07 697/0 17 852/1336 27 1209/1477 08 770/852 18 852/1477 28 1209/1633 09 770/941 19 852/1633 29 1209/0 Tone Duration = 50 ms/50 ms
2-134Distinctive Ringing Features and Operation Enabling/Disabling Distinctive Ring Tone Description The distinctive ring tone feature must be enabled and disabled in admin programming. Programming Steps 1. Press the CO RING TONE flexible button (FLASH 06, Button #2). The following message displays: 2. Enter a 0 or 1 on the dial pad to enable/disable the tone ring signal. [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … CO Ring Tones is enabled. Ring Tone - Station (User Selectable) Description The ring tone signal that notifies stations of an incoming call can be changed by each station user to provide distinctive ringing among a group of stations. Each station user may select a distinctive ringing tone used to ring their station. The system provides 36 different ring patterns from which station users may select. Operation To select a distinctive ring tone for a station: 1. Dial the Ring Tone program code [695] on the dial pad. The following message displays: 2. Enter a valid tone number. The telephone speaker sounds a steady tone that correlates to the 2-digit entry. The 2-digit tone number displays in the lower left corner of the LCD display. 3. When the desired tone is selected (default ringing code is set to 00), press the SPEED button to save it as the tone to present when the station is tone rung. A confirmation tone sounds. CO RING TONES 0-1 ENABLED ENTER RING TONES 00-36 XX PRESS SPEED TO SAVE
Distinctive Ringing2-135 Features and Operation The ringing choices are as follows: Conditions » Station users may listen to all tones by dialing the 2-digit codes one after another. The tone that is sounding when the SPEED button is pressed is saved as that station’s tone ringing selection. » A station’s tone ringing selection is maintained in a battery protected area of memory. Therefore, if a system experiences a power failure or a soft or hard restart, the tone ringing selection is restored. » The tone selected provides TONE ringing normal or muted to the station whenever the station is commanded to tone ring (i.e., this excludes Camp On tone programming confirmation tones or other specific tones not considered TONE ringing). » The selected tone is used to notify the station in the following cases: - Incoming CO Call - Incoming Intercom Call - Transferred CO Line - Recalling CO Line - Call Back Notification - Message Wait Call Back - All Types of Forwarded Calls - Executive/Secretary calls - Line Queue Call Back - LCR Queue Call Back » Distinctive ringing (per CO Line) supersedes station ring tone. Table 2-12: Ringing Tones Tone# Freq Tone# Freq Tone# Freq Tone # Freq 00 697/770 10 770/1209 20 852/0 30 1336/1477 01 697/852 11 770/1336 21 941/1209 31 1336/1633 02 697/941 12 770/1477 22 941/1336 32 1336/0 03 697/1209 13 770/1633 23 941/1477 33 1477/1633 04 697/1336 14 770/0 24 941/1633 34 1477/0 05 697/1477 15 852/941 25 941/0 35 1633/0 06 697/1633 16 852/1209 26 1209/1336 36 No Ring 07 697/0 17 852/1336 27 1209/1477 08 770/852 18 852/1477 28 1209/1633 09 770/941 19 852/1633 29 1209/0 Tone Duration = 50 ms/50 ms
2-136Do Not Disturb Features and Operation Do Not Disturb Description Placing a keyset in Do Not Disturb (DND) eliminates incoming outside line ringing, intercom calls, transfers and paging announcements. A ringing station may go into DND to silence ringing. The Attendant can override a station in DND. Stations in DND can continue to make normal outgoing calls. Stations can be individually allowed or denied the ability to place their telephone in Do Not Disturb. By default, Do Not Disturb is enabled at all stations. Attendants cannot utilize DND. One-time do not disturb allows a station user to turn off muted ringing that occurs while off hook (handset or ON/OFF) on another call. Useful when having an important conversation and do not wish to be disturbed by ringing. The station, while off hook, (ON/OFF or handset) depresses the DND button which eliminates muted ringing. When the station goes on-hook the DND button is extinguished and DND is cancelled. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: 2. Enter the range of fixed station numbers (100-149) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER If HOLD is pressed without entering a station range, ALL stations are selected.
Do Not Disturb2-137 Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press the DO NOT DISTURB flexible button (Button #2). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Do Not Disturb is enabled at all stations. Operation To activate Do Not Disturb: Press the preprogrammed DND button (DND button lights steady). The DND button can be pressed while the phone is ringing to stop the ringing. -or- Use the Soft Key’s DND option when in an idle condition. To remove Do Not Disturb: Press the preprogrammed DND button, use the Soft Key’s DND option, or dial either [631] or [662]. The button LED extinguishes and DND cancels. SINGLE LINE TELEPHONE To activate Do Not Disturb: 1. Lift the handset. 2. Dial [631]. 3. Replace the handset. To remove Do Not Disturb: 1. Lift the handset. 2. Dial [631] or [662]. 3. Replace the handset. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number DO NOT DISTURB 0-1 ENABLED
2-138Do Not Disturb Features and Operation Conditions » Calling stations receive a DND audible tone. » Attendants do not have DND capability. » DND capability is programmable on a per-station basis. » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. One-Time Do Not Disturb Description Prevents calls from ringing at your station while you are on a call. The One-Time DND condition automatically cancels when you end your call. Stations can be individually allowed or denied the ability to place their telephone in Do Not Disturb. Attendants cannot utilize DND. Operation To activate One-time Do Not Disturb: Press the preprogrammed DND button while you are off-hook and connected to a CO line or intercom call. The DND button LED lights and off-hook tones at your station cancel. To cancel One-time Do Not Disturb: Replace handset. The DND button LED extinguishes and DND cancels. Do Not Disturb Button Flash Rate Description The Do Not Disturb Button flash rate is the rate at which your Do Not Disturb button flashes when you place your station in a Do Not Disturb mode. This flash rate can be programmed to 29 different options identified in the flash rate table. This enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the DND BTN flexible button (FLASH 07, Button #18). The following message displays: 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options (refer to Table 2-14 on page 2-148). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Do Not Disturb Button flash rate is set for Red Steady On (01). DND BTN 00-28 RED STEADY ON
Executive Override2-139 Features and Operation Do Not Disturb - DSS/BLF Flash Rate Description The Do Not Disturb DSS/BLF flash rate is the rate at which a DSS button of a station flashes when you are in a Do Not Disturb mode. This flash rate can be programmed to 29 different options identified in the flash rate table. This enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the DND – DSS/BLF flexible button (FLASH 07, Button #6). The following message displays: 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options (refer to Table 2-14 on page 2-148). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Do Not Disturb DSS/BLF flash rate is set for a Red 60 ipm Double Wink Off (04). Executive Override Description The Executive Override feature lets certain stations be designated as Executive stations with the ability to override and barge-in on other key sets engaged in a CO line or intercom conversation. If Supervisor Monitor with barge-in function is allowed, this feature MUST be disabled. An optional warning tone is programmed on a system-wide basis to enable or disable the tone. This tone is presented to all parties prior to actual cut through of the third party. Supervisor Barge-In can be programmed in [FLASH 50, Page A, Button #12]. DND DSS / BLF 00-28 RED 60 IPM DBL WINK OFF The Executive Override Blocking feature (FLASH 50, Page A, Button #13) allows or disallows an Executive to override an extension. This prevents an extension with override capability from overriding designated stations.
2-140Executive Override Features and Operation Executive Override - Enable/Disable Description This system programmable option enables or disables a warning tone when the station marked as an executive is cut-thru to the conversation. This is useful for UCD agent supervisors or training personnel who require a service observing option. A separate condition has been added to this feature which allows or disallows an Executive to override an extension. This prevents an extension with override capability from overriding an Executive’s station. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: 2. Enter the range of fixed station numbers (100-149) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. Use of this feature when the Executive Override warning tone is disabled may be interpreted as a violation of federal, state or local laws, and an invasion of privacy. Check applicable laws in your area before intruding on calls using this feature. A change in volume may occur on the CO line or intercom call after the barge-in occurs. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER If HOLD is pressed without entering a station range, ALL stations are selected.