Vodavi Starplus Sts Key Systems Programming Operation Manual

							STARPLUS
 STS
Key Systems
System Programming & Operations Manual
December 2002 - Issue 1.0
TM 
						

							Copyright © 2002 VODAVI Technology, Inc.
All Rights Reserved
This material is copyrighted by VODAVI Technology, Inc., and may be duplicated by Authorized
Dealers only. Any unauthorized reproductions, use or disclosure of this material, or any part
thereof, is strictly prohibited and is a violation of the Copyright Laws of the United States
(17 U.S.C. Section 101 et. seq.).
VODAVI reserves the right to make changes in specifications at any time and without notice. The
information furnished by VODAVI in this material is believed to be accurate and reliable, but is
not warranted to be true in all cases.
STARPLUS™ is a registered trademark of VODAVI Technology, Inc.
mlj/2002 Issue Release Date Changes
1.0 12-02 Initial Release
LIFE SUPPORT APPLICATIONS POLICY
VODAVI Technology, Inc. products are not authorized for and should not be used
within Life Support applications. Life Support systems are equipment intended to
support or sustain life and whose failure to perform when properly used in
accordance with instructions provided can be reasonably expected to result in
significant personal injury or death.
VODAVI Technology, Inc. warranty is limited to replacement of defective
components and does not cover injury to persons or property or other consequential
damages. 
						

							Contents - i
Contents
1Introduction
General Description  ................................................................................................................................ 1-2
System Features  ................................................................................................................................ 1-3
Digital Keyset Telephones  ............................................................................................................. 1-4
Digital Keyset/Button Diagram .................................................................................................... 1-5
2 Features and Operation
About This Manual  .................................................................................................................................. 2-2
Content Summary  ............................................................................................................................ 2-2
Manual Format & Description  ...................................................................................................... 2-3
911 Feature  ................................................................................................................................................ 2-4
911 Alert  ............................................................................................................................................... 2-5
Enhanced 911 Integration  ............................................................................................................. 2-6
Enhanced 911 Power Failure Station ......................................................................................... 2-7
Account Codes  .......................................................................................................................................... 2-7
Account Codes - Forced  ................................................................................................................. 2-8
Account Codes - Traveling COS (Verified) ................................................................................ 2-9
Initialize Verified Account Code Table  ...................................................................................... 2-12
Print Verified Account Codes  ....................................................................................................... 2-13
Answering Machine Emulation ........................................................................................................... 2-14
Attendant Assignment/Features ........................................................................................................ 2-15
Automatic Privacy .................................................................................................................................... 2-16
Background Music  ................................................................................................................................... 2-16
Battery Backup (Memory)  ..................................................................................................................... 2-17
Baud Rate Assignments  ......................................................................................................................... 2-17
Call Back  ...................................................................................................................................................... 2-18
Manual Callback  ................................................................................................................................ 2-18
Call Back Button Flash Rate  ........................................................................................................... 2-19
Automatic Call Back Timer  ............................................................................................................ 2-19
Auto Callback - DSS/BLF ................................................................................................................. 2-20
Message Callback - DSS/BLF Flash Rate .................................................................................... 2-20
Call Coverage ............................................................................................................................................. 2-21
Call Coverage Ring Timer ............................................................................................................... 2-22
Call Forward  ............................................................................................................................................... 2-23
Call Forwarding  ................................................................................................................................. 2-23
Call Forward - All Calls ..................................................................................................................... 2-25
Call Forward - Busy  ........................................................................................................................... 2-26
Call Forward - Busy / No Answer  ................................................................................................. 2-26
Call Forward - Follow Me  ............................................................................................................... 2-27
Call Forward - No Answer  .............................................................................................................. 2-29
Call Forward - External (Off-Net)  ................................................................................................. 2-30 
						

							Contents - ii
Call Forward Button Flash Rate .................................................................................................... 2-31
Call Forward Display  ........................................................................................................................ 2-31
Call Forward - Preset  ............................................................................................................................... 2-32
Preset Call Forward - Station  ........................................................................................................ 2-33
Preset Call Forward - CO Line  ....................................................................................................... 2-35
Preset Forward Voice Mail ID ........................................................................................................ 2-36
Preset Forward Timer (Incoming Call to a Destination) ...................................................... 2-37
Calling Forward Override  ...................................................................................................................... 2-38
Calling Station Handsfree Mode Override  ...................................................................................... 2-38
Calling Station Tone Mode Override ................................................................................................. 2-38
Call Park  ....................................................................................................................................................... 2-39
Call Park - System .............................................................................................................................. 2-39
Call Park Recall Timer  ...................................................................................................................... 2-40
Call Park - Personal  ........................................................................................................................... 2-40
Call Park - Station  .............................................................................................................................. 2-42
Call Pickup  .................................................................................................................................................. 2-43
Directed Call Pickup ......................................................................................................................... 2-44
Group Call Pickup  ............................................................................................................................. 2-45
Call Transfer  ............................................................................................................................................... 2-46
Ringback on Transfer ....................................................................................................................... 2-47
Unanswered CO Call Transfer ....................................................................................................... 2-48
Camp On  ..................................................................................................................................................... 2-49
Camp On Button Flash Rate .......................................................................................................... 2-50
Camp On Recall  ................................................................................................................................. 2-50
Card Slot Programming  ......................................................................................................................... 2-50
Centrex/PBX ............................................................................................................................................... 2-52
CO / PBX Programming  .................................................................................................................. 2-52
Off-Hook Preference  ........................................................................................................................ 2-53
Private Line Appearance  ................................................................................................................ 2-53
Programming 

, #, and Hook-Flashes into Speed Dial ....................................................... 2-53
Centrex/PBX Flash  ............................................................................................................................ 2-53
Centrex/PBX Flash Timer ................................................................................................................ 2-54
Centrex/PBX Transfer  ...................................................................................................................... 2-55
PBX Dialing Codes  ............................................................................................................................ 2-55
Class Of Service  ......................................................................................................................................... 2-56
Class of Service - CO Line  ............................................................................................................... 2-57
Station Day Class of Service  .......................................................................................................... 2-58
Station Night Class of Service ....................................................................................................... 2-59
CO Flexible Port Assignment  ............................................................................................................... 2-61
CO Line - Access  ....................................................................................................................................... 2-63
CO Line Attributes  ................................................................................................................................... 2-64
Initialize CO Line Attributes  .......................................................................................................... 2-64
Print CO Line Attributes  ................................................................................................................. 2-65
CO Line DTMF Sending  .......................................................................................................................... 2-67
DTMF / Dial Pulse Programming  .................................................................................................2-67 
						

							Contents - iii
DTMF On/Off Time Operation  ...................................................................................................... 2-68
CO Line Group  ........................................................................................................................................... 2-69
Line Group Access - Station  .......................................................................................................... 2-69
CO Line Group Programming ....................................................................................................... 2-70
CO Line Group Queuing  ........................................................................................................................ 2-72
CO Line - Identification  .......................................................................................................................... 2-73
CO Line Identification Display  ...................................................................................................... 2-73
CO Line - Incoming Ringing Assignment  ........................................................................................ 2-75
CO Line Ringing Assignments ...................................................................................................... 2-75
Incoming CO Line Ringing - Setting Flash Rate  ..................................................................... 2-77
Display Ring Assignments  ............................................................................................................. 2-77
Release Timer  ..................................................................................................................................... 2-79
Reseize Timer  ..................................................................................................................................... 2-80
Guard Timer  ........................................................................................................................................ 2-80
Seize Timer  .......................................................................................................................................... 2-81
Transmit Volume ............................................................................................................................... 2-81
CO Line Loop and Pool Buttons .......................................................................................................... 2-82
In-Use Hold (I-Hold) Flash Rate  .................................................................................................... 2-84
CO Line - Loop Supervision  .................................................................................................................. 2-85
Loop Supervision Programming  ................................................................................................. 2-85
SLT Loop Supervision Programming  ......................................................................................... 2-86
CO Line - Queue ........................................................................................................................................ 2-87
Line Queuing  ...................................................................................................................................... 2-87
CO Line Queue Button Flash Rate ...............................................................................................2-89
CO Line - Ringing Options  .................................................................................................................... 2-90
Transfer CO Ringing  ......................................................................................................................... 2-91
Recall CO Ringing  ............................................................................................................................. 2-92
Queued CO Ringing Flash Rate .................................................................................................... 2-92
Reminder Ring Timer ....................................................................................................................... 2-93
CO Direction  ....................................................................................................................................... 2-93
CO Port Parameters and Feature Codes  ..........................................................................................2-95
Initialize CO Port Assignments / Flexible Numbering Assignments  .............................. 2-95
Print CO Port Parameters and Feature Codes  ........................................................................ 2-95
CO Ring Detect Timer  ............................................................................................................................. 2-96
Conference ................................................................................................................................................. 2-97
Conference Enable/Disable  .......................................................................................................... 2-97
Conference / DISA Timer  ................................................................................................................ 2-98
Conference Combinations  ............................................................................................................ 2-99
Cordless Key Telephone Unit Feature Button  ............................................................................... 2-101
Database Administration  ...................................................................................................................... 2-103
Administration Access  .................................................................................................................... 2-103
Administration Password ............................................................................................................... 2-104
Database Printout (Dump)  ................................................................................................................... 2-105
Dial Pulse Sending  ................................................................................................................................... 2-106
Dial Pulse Parameters ...................................................................................................................... 2-106 
						

							Contents - iv
Pulse Dial Inter-Digit Timer  ........................................................................................................... 2-107
Pulse-to-Tone Switchover  ............................................................................................................. 2-107
Direct Inward Dialing  .............................................................................................................................. 2-107
DID Phone Number .......................................................................................................................... 2-110
Name Assigned to DID Number  .................................................................................................. 2-111
Erasing a DID Table Entry  ............................................................................................................... 2-111
DID/ICLID Ringing Assignments .................................................................................................. 2-112
View DID/ICLID Ringing Assignments ....................................................................................... 2-114
DID Digits ............................................................................................................................................. 2-115
DID Incoming Signaling  ................................................................................................................. 2-116
DID/TIE Signaling  .............................................................................................................................. 2-117
DID Collect Timer  .............................................................................................................................. 2-118
Initialize DID-TIE Parameters  ........................................................................................................ 2-119
Print DID-TIE Parameters ................................................................................................................ 2-119
Direct Inward System Access (DISA)  ................................................................................................. 2-120
DISA Access Code  ............................................................................................................................. 2-120
DISA Programming  .......................................................................................................................... 2-121
DISA Call Forwarding ....................................................................................................................... 2-122
DISA CO-to-CO  ................................................................................................................................... 2-122
Direct Station Selection / Busy Lamp Field  ..................................................................................... 2-124
Direct Transfer Mode  .............................................................................................................................. 2-124
Directory Dial ............................................................................................................................................. 2-125
Initialize Directory Dial Table Parameters  ................................................................................ 2-129
Print Directory Dial Table Parameters  ....................................................................................... 2-130
Dial-By-Name ..................................................................................................................................... 2-131
Distinctive Ringing  .................................................................................................................................. 2-132
CO Line Distinctive Ring Tone  ...................................................................................................... 2-132
Enabling/Disabling Distinctive Ring Tone  ............................................................................... 2-134
Ring Tone - Station (User Selectable)  ........................................................................................ 2-134
Do Not Disturb  .......................................................................................................................................... 2-136
One-Time Do Not Disturb  .............................................................................................................. 2-138
Do Not Disturb Button Flash Rate ............................................................................................... 2-138
Do Not Disturb - DSS/BLF Flash Rate  ......................................................................................... 2-139
Executive Override  .................................................................................................................................. 2-139
Executive Override - Enable/Disable  ......................................................................................... 2-140
Executive Override Blocking  ......................................................................................................... 2-142
Executive Override Warning Tone  .............................................................................................. 2-143
Barge-In Warn Tone  ......................................................................................................................... 2-144
Executive/Secretary Pairs  ...................................................................................................................... 2-145
External Day Ring  ..................................................................................................................................... 2-146
External Night Ring  ................................................................................................................................. 2-147
Fixed Station/Port Number  .................................................................................................................. 2-147
Flash Rates (Programmable)  ................................................................................................................ 2-148
Flexible Button Assignment  ................................................................................................................. 2-149
Flexible Button ................................................................................................................................... 2-149 
						

							Contents - v
Display Flexible Buttons  ................................................................................................................. 2-153
Flexible Numbering  ................................................................................................................................ 2-156
Station Port Inquiry  .......................................................................................................................... 2-157
Group Listening  ........................................................................................................................................ 2-158
Headset Mode  ........................................................................................................................................... 2-159
Hold - Exclusive  ......................................................................................................................................... 2-161
Exclusive Hold Flash Rate ............................................................................................................... 2-162
Exclusive Hold Recall Timer ........................................................................................................... 2-162
Hold - Preference  ..................................................................................................................................... 2-163
Hold - System  ............................................................................................................................................ 2-163
System Hold Flash Rate  .................................................................................................................. 2-163
System Hold Recall Timer  .............................................................................................................. 2-164
Hot Keypad ................................................................................................................................................. 2-164
Hot Line / Ring Down  ............................................................................................................................. 2-164
Hunt Groups  .............................................................................................................................................. 2-165
Station / Pilot / Pilot All Ring -- Hunting Assignments  ........................................................ 2-166
Initialize Hunt Group Parameters ................................................................................................ 2-167
Print Hunt Group Parameters  ....................................................................................................... 2-167
Idle Speaker Mode  ................................................................................................................................... 2-168
Incoming Calling Line Identification  ................................................................................................. 2-168
Intercom ...................................................................................................................................................... 2-169
Intercom Calling  ................................................................................................................................ 2-170
Incoming Intercom Ringing Flash Rate  .................................................................................... 2-171
Intercom Hold Button Flash Rate  ................................................................................................ 2-172
Intercom Signaling Select .............................................................................................................. 2-172
Intercom Transfer  ............................................................................................................................. 2-173
Inter-Digit Time-Out  ............................................................................................................................... 2-173
Keyset Mode  .............................................................................................................................................. 2-174
Last Number Redial  ................................................................................................................................. 2-177
LCD ................................................................................................................................................................ 2-177
LCD Display - Contrast  .................................................................................................................... 2-177
LCD Interactive Display  .................................................................................................................. 2-178
LCOB Loop Length  .................................................................................................................................. 2-185
Leading Digit  ............................................................................................................................................. 2-186
Least Cost Routing ................................................................................................................................... 2-186
Light Control .............................................................................................................................................. 2-186
Message Wait  ............................................................................................................................................ 2-188
Message Waiting Reminder Tone  ...................................................................................................... 2-189
Music-On-Hold .......................................................................................................................................... 2-189
MOH Assignments ............................................................................................................................ 2-189
Music-On-Hold - Enable/Disable  ................................................................................................. 2-190
Music-On-Hold (per CO Line)  ....................................................................................................... 2-191
Mute Key  ..................................................................................................................................................... 2-192
Name In Display ........................................................................................................................................ 2-193
Name / Number Display At Idle  ................................................................................................... 2-194 
						

							Contents - vi
Name/Number Translation Table  ...................................................................................................... 2-195
Night Service  ............................................................................................................................................. 2-197
Automatic / Manual Operation .................................................................................................... 2-198
Day of Week Programming  ........................................................................................................... 2-198
Automatic Night Mode Operation  ............................................................................................. 2-198
External Night Ringing .................................................................................................................... 2-199
Manual Operation  ............................................................................................................................ 2-199
Night Class of Service (COS)  .......................................................................................................... 2-199
Night Ringing Assignments  .......................................................................................................... 2-199
Universal Night Answer (UNA)  ..................................................................................................... 2-199
Weekly Night Mode Schedule  ...................................................................................................... 2-199
Off-Hook Signaling  .................................................................................................................................. 2-200
Off-Hook Voice Over  ............................................................................................................................... 2-200
Outside Calls  .............................................................................................................................................. 2-203
Paging .......................................................................................................................................................... 2-204
Paging Access  .................................................................................................................................... 2-205
Paging - Meet Me  .............................................................................................................................. 2-206
Paging Time-Out Timer  .................................................................................................................. 2-207
Page Warning Tone .......................................................................................................................... 2-207
Paging Zone(s)  ................................................................................................................................... 2-208
Pause Timer  ................................................................................................................................................ 2-209
Personal Messages  .................................................................................................................................. 2-210
Pre-assigned Messages ................................................................................................................... 2-210
Custom Messages  ............................................................................................................................. 2-211
Date and Time Entry Messages .................................................................................................... 2-212
Scrollable Canned Messages  ........................................................................................................ 2-213
Personal Messages Flexible Button ............................................................................................ 2-214
Preferred Line Answer  ............................................................................................................................ 2-215
Privacy Release .......................................................................................................................................... 2-216
Per CO Line Option ........................................................................................................................... 2-216
Per Station Option  ............................................................................................................................ 2-218
Private Line ................................................................................................................................................. 2-220
Recall ............................................................................................................................................................ 2-220
Answering a Recall  ........................................................................................................................... 2-220
Transfer Recall Timer  ....................................................................................................................... 2-220
Repeat Redial  ............................................................................................................................................. 2-221
Relay Programming  ................................................................................................................................ 2-222
Remote Administration  ......................................................................................................................... 2-223
Program Mode Entry  ....................................................................................................................... 2-223
Modem Answer Timer ..................................................................................................................... 2-223
Database Upload/Download ........................................................................................................ 2-224
Remote System Monitor And Maintenance  ................................................................................... 2-224
Maintenance ....................................................................................................................................... 2-224
Monitor ................................................................................................................................................. 2-224
Ring Down / Hot Line / Off-Hook Preference ................................................................................. 2-225 
						

							Contents - vii
Save Number Redial (SNR)  .................................................................................................................... 2-228
School Zone  ............................................................................................................................................... 2-229
Single Line Telephone ............................................................................................................................ 2-232
Compatibility ...................................................................................................................................... 2-232
SLT DTMF Receiver Timer  .............................................................................................................. 2-232
SLT Hook Flash Timer  ...................................................................................................................... 2-232
SLT Hook Flash Bounce Timer  ...................................................................................................... 2-233
Software Version (MBU)  ......................................................................................................................... 2-234
Speakerphone ........................................................................................................................................... 2-234
Speakerphone Options ................................................................................................................... 2-234
Speakerphone Operation  .............................................................................................................. 2-236
Speed Dial ................................................................................................................................................... 2-236
Station Speed Dial Numbers  ........................................................................................................ 2-236
System Speed Dial Access  ............................................................................................................. 2-238
Speed Bins - Chaining  ..................................................................................................................... 2-240
Initialize System/Station Speed Numbers  ............................................................................... 2-240
Print System Speed Numbers  ...................................................................................................... 2-241
Station Attributes ..................................................................................................................................... 2-242
Initialize Station Attributes ............................................................................................................ 2-242
Print Station Attributes  ................................................................................................................... 2-244
Station Identification  .............................................................................................................................. 2-245
Station ID Lock  ................................................................................................................................... 2-247
Station Message Detail Recording  ..................................................................................................... 2-248
SMDR Enable/Disable ...................................................................................................................... 2-250
Long Distance - All Calls  ................................................................................................................. 2-251
Character Print Assignment  .......................................................................................................... 2-251
Baud Rate Display  ............................................................................................................................. 2-251
SMDR Port Assignments ................................................................................................................. 2-252
SMDR Call Qualification Timer  ..................................................................................................... 2-252
Station Relocation  ................................................................................................................................... 2-253
System Parameters  .................................................................................................................................. 2-254
Initialize System Parameters  ......................................................................................................... 2-254
Print System Parameters  ................................................................................................................ 2-258
System Reset .............................................................................................................................................. 2-260
T-1 Alarm Programming  ........................................................................................................................ 2-261
Enable/Disable (Carrier Loss Alarm)  ...........................................................................................2-262
Blue Alarm  ........................................................................................................................................... 2-262
Yellow Alarm  ...................................................................................................................................... 2-263
Red Alarm  ............................................................................................................................................ 2-263
Bipolar Variations Alarm  ................................................................................................................. 2-264
Frame Slip Alarm  ............................................................................................................................... 2-264
Data Errors Alarm  .............................................................................................................................. 2-265
Clear Alarm .......................................................................................................................................... 2-265
Minor Alarm  ........................................................................................................................................ 2-266
Major Alarm  ........................................................................................................................................ 2-266 
						

							Contents - viii
Time Period  ......................................................................................................................................... 2-267
Attendant Display - T-1 Alarms  .................................................................................................... 2-267
T-1 Trunking  ............................................................................................................................................... 2-268
T-1 Signaling Type  ............................................................................................................................ 2-268
T-1 Ringback Option  ........................................................................................................................ 2-270
T-1 Dial Tone Option  ....................................................................................................................... 2-270
Wink Timer  .......................................................................................................................................... 2-271
T-1 Collect Timer  ............................................................................................................................... 2-272
T-1 Incoming Signaling ................................................................................................................... 2-272
T-1 Framing Type  .............................................................................................................................. 2-273
Text Messaging (Silent Response)  ..................................................................................................... 2-273
Toll Restriction  .......................................................................................................................................... 2-275
Entering Toll Table  ........................................................................................................................... 2-277
Allow Table  ......................................................................................................................................... 2-278
Deny Table  .......................................................................................................................................... 2-280
Special Table ....................................................................................................................................... 2-281
Display Toll Table Entries  ............................................................................................................... 2-283
Initialize Exception Tables  ............................................................................................................. 2-284
Print Exception Tables  .................................................................................................................... 2-284
Toll Restriction Related Items ....................................................................................................... 2-286
Uniform Call Distribution  ...................................................................................................................... 2-287
Universal Day/Night Answer ................................................................................................................ 2-287
Universal Day Answer (UDA)  ........................................................................................................ 2-288
Universal Night Answer (UNA)  ..................................................................................................... 2-289
Voice Mail .................................................................................................................................................... 2-290
Alternate Voice Mail Group  ........................................................................................................... 2-291
Standard Leave Mail Index Entry ................................................................................................. 2-292
Retrieve Mail Index Entry  ............................................................................................................... 2-292
Station Assignments ........................................................................................................................ 2-293
No Answer Leave Mail Index Entry  ............................................................................................. 2-293
Busy Leave Mail Index Entry  ......................................................................................................... 2-294
VMID Station Numbers  ................................................................................................................... 2-294
VM Transfer with ID Digits  ............................................................................................................. 2-295
VM Tone Mode Calling Option  .................................................................................................... 2-296
Voice Mail ID Translation ................................................................................................................ 2-296
Message Waiting Indication  ......................................................................................................... 2-297
Message Wait / VM Button Flash Rate  ....................................................................................... 2-298
Voice Mailbox Button  ...................................................................................................................... 2-299
Voice Mail Group Button ................................................................................................................ 2-299
Voice Mail Group Access  ................................................................................................................ 2-299
Initialize Voice Mail Group Parameters  ..................................................................................... 2-300
Print Voice Mail Group Parameters  ............................................................................................ 2-301
Voice Mail In-Band Features ................................................................................................................. 2-302
In-Band Signaling Integration  ...................................................................................................... 2-302
Voice Mail In-Band Digits  ............................................................................................................... 2-303