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Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
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T- 1 Tr u n k i n g2-271 Features and Operation Wink Timer Description When Wink signaling is programmed, this timer determines how long the STS system keeps the T-1 TIE Line circuit reversed before any DTMF digits are sent from the Central Office. This option allows the installer a method to adjust the Wink Signal on a per CO Line basis. The Wink Signal can be used on DID and TIE-type trunks. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press Button #21 to select Page C. The display updates. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the WINK TIMER Button (FLASH 40, Page C, Button #3) in the flexible button field. The following message displays: 5. Enter a valid number which corresponds to 100-290 ms. 6. Press HOLD button to save entry. A confirmation tone sounds and the display updates. DEFAULT … Wink Timer is set for 140 ms. CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE C ENTER BUTTON NUMBER WINK TIMER 100-290 140
2-272T- 1 Tr u n k i n g Features and Operation T-1 Collect Timer Description The T-1 Collect Timer is only used when the T-1 Incoming Signaling is set for dial pulse. This is a time-out timer that looks at the incoming digits one digit at a time. If a second digit isn’t detected within the 150 ms, the telephone system attempts to process that digit. If a second digit is detected, the system waits 150 ms to see if a third digit is received. Otherwise, the telephone system attempts to process the two digits already received. This process continues until no additional digits are received and the time-out timer expires. The T-1 Collect Timer setting is variable from 100 ms to 2.0 seconds. Programming Steps 1. Press the T-1 COLLECT TIMER flexible button (FLASH 40, Page C, Button #10). The following message is shown on the display phone: 2. Enter a valid number on the dial pad which corresponds to 010–200 (100 ms to 2.0 seconds). 3. Press the HOLD button to save the entry. A confirmation tone sounds and the display updates. DEFAULT … T-1 Collect Timer is set for 150 ms. T- 1 I n c o m i n g S i g n a l i n g Description The T-1 Incoming Signaling option allows the installer to determine the type of incoming signaling to be used by all T-1 trunks in the system. Programming Steps There are two types of T-1 Signaling available for T-1 Trunks. To change the type of signaling: 1. Press the T-1 INCOMING SIGNALING flexible button (FLASH 41, Button #6) for programming the type of T-1 signaling desired. The following message is shown on the display phone: 2. Enter a 0 or 1 on the dial pad. [0] = Dial Pulse [1] = DTMF 3. Press the HOLD button to save the entry. Confirmation tone sounds and display updates. DEFAULT … T-1 Signaling type is set for DTMF. T1 COLLECT TIMER 010-200 015 T1 INC SIGNAL 0-1 DTMF
Text Messaging (Silent Response) 2-273 Features and Operation T- 1 F r a m i n g Ty p e Description The T-1 board will work with D4SF-AMI or ESF-B8ZS framing. The T-1 service should be ordered from the serving company. Programming Steps There are two types of T-1 Framing Types available. To change the framing type: 1. Press the T-1 FRAMING TYPE flexible button (FLASH 41, Button #7) for programming the type of T-1 Framing desired. The following message is shown on the display phone: 2. Enter a 0 or 1 on the dial pad. [0] = D4SF-AMI [1] = ESF-B8ZS 3. Press the HOLD button to save the entry. A confirmation tone sounds and the display updates. DEFAULT … T-1 Framing type is set for D4SF-AMI. Text Messaging (Silent Response) Description The Text Messaging feature allows a station user to use text messages to respond to a caller that has either camped-on or has used the off-hook voice over (OHVO) feature to alert a busy station of a waiting call or message. The camped-on station may respond to the caller via the canned, custom, and silent response text (LCD) messages. The text messages appear on the calling party LCD display. The calling (originating) station and receiving station MUST be digital telephones. The receiving station MUST also be programmed to allow OHVO calls. Operation While receiving a Camp On, or OHVO call: The called party may press a preprogrammed Text Message button with a specific message [633+XX]. Example: [633] + [38] means a telephone calling the station receives the message WHO IS IT ? Additional messages (with their codes listed below) can also be sent as a text response: T1 FRAMING T YPE 0-1 D4SF-AMI [31] = I Will Take Call [42] = Is It Important ? [45] = Park Call [32] = Take Message [43] = Is It Urgent ? [46] = Out Of Office [33] = Transfer To Secretary [44] = Send Call To Voice Mail [47] = Put Call Through [34] = Put Call On Hold [38] =Who Is It ? [48] = I Am Busy [35] = Call Back [39] =Is It Long Distance ? [49] = O.K. [36] = One Moment Please [40] =Is It Personal ? [50] = No [37] = I Will Call Back [41] =Is It An Emergency ? [51] = Yes
2-274 Text Messaging (Silent Response) Features and Operation SINGLE LINE TELEPHONE Not applicable Conditions » If the station receiving the text message response is on an OHVO call, no tone is received. » All canned and custom messages may be used to respond to a calling party. » Text response messages automatically clear when the calling station (station receiving the messages) goes on-hook. » A station can receive only one message at a time. » Text messages may be chained (i.e., multiple messages sent to one caller). » Text message responses appear on the calling station and the receiving station (station activating text responses) LCD displays. » If the calling station is a non-LCD telephone, the receiving station receives error tone when responding via text messaging. » The receiving station may press a flexible button programmed as a Text Message button, [633+#]. Press this flexible button and dial the 2-digit message number (31-51) to respond to the calling station. DTMF digits are not heard by either party. » When silent messaging is used to respond to a call, the existing call of the called station is not disconnected while the messages are sent to the calling station. » The calling station must remain off-hook to receive silent messages. » If the receiving station responds with a text message, the text message displays on the LCD. » Each message may be programmed onto a flexible button, including a flexible button on a DSS/BLF console. The calling station must be a display telephone and the receiving station must be a keyset.
Toll Restriction2-275 Features and Operation Toll Restriction Description The STS system offers a flexible means of applying toll restriction to stations or individuals. Dialing privileges (or toll restriction) is determined through assignment of station and CO line Class Of Service (COS). Several types of restriction can be derived simply by programming COS assignments and CO line access to stations. This may, in some cases, be all that is necessary. However, when a more complex or specific type of restriction is desired the system offers two Allow and two Deny tables along with four special tables. These tables can be programmed in a variety of ways to handle applications that are straightforward or applications that require a more complex arrangement. The Allow and Deny tables are assigned to stations based on their station Class of Service (COS) assignment. The Station COS interacts with CO Line COS assignments to provide several different types of dialing privileges. The Allow and Deny tables enable entries of either general or specific allow and deny codes such as allowing all [1-800] type calls, and/or denying all [1]+ or [0]+ calls. The Allow and Deny tables allow a maximum of 8 digits to be entered as allow or deny digits. This enables entry of certain area codes or office codes that can specifically be allowed or denied. Table 2-23: Class of Service S T A T I O N C O SCO LINE CLASS OF SERVICE 12345 1Unrestricted Unrestricted Unrestricted Canned Restricted*Unrestricted 2Table A Table A Unrestricted Canned Restricted*Unrestricted 3Table B Unrestricted Table B Canned Restricted*Unrestricted 4Table A&B Table A Table B Canned Restricted*Unrestricted 5Canned Restricted*Canned Restricted*Canned Restricted*Canned Restricted*Unrestricted 6Intercom OnlyIntercom OnlyIntercom OnlyIntercom OnlyIntercom Only 7Canned Restricted*Canned Restricted*Canned Restricted*Canned Restricted*Unrestricted * Canned Restriction: No [0], [1], [#], [*] as first dialed digit, and 7-digit dialing limitation; plus 1-800, 1-866, 1-877, 1-888, 1-911, 1-611 are allowed, and 411, 976, and 555 numbers are denied. COS 7 allows all COS 5 and 10-digit local dialing.
2-276Toll Restriction Features and Operation For example, the code [1-555-1212] may be entered in the Deny Table to deny local toll information calls. Each Allow Table contains 20 bins for entry of allow codes. Each Deny Table contains 10 bins for entry of deny codes. Rules for Setting Up Allow/Deny Tables Rule 1--- If both tables (Allow and Deny) have no entries, no restriction is applied. Rule 2--- If entries are made in the Allow Table and only there, then only those numbers are allowed. All other dialing is denied. Rule 3--- If entries are made in the Deny Table and only there, then only those numbers are denied. All other dialing is allowed. Rule 4--- If there are entries in both Allow and Deny tables, the Allow Table is searched first, and if a match is found, it is allowed. If a match is not found, the Deny Table is searched; if a match is found, the call is denied. If the number does not match an entry in either table, it is allowed. A special Do Not Care character (D) may be entered to allow or deny any digit dialed in that digit sequence. Table 2-24: Allow / Deny Table Rules Allow Table Deny TableConditions and Results Allow Deny Rule 1No Entries No Entries All calls are allowed. Rule 2Entries No Entries If a match is found, the call is allowed. If a match is not found, the call is denied. Rule 3No Entries Entries If a match is found, the call is denied. If a match is not found, the call is allowed. Rule 4Entries Entries If a match is found, the call is allowed.If a match is found, the call is denied. If a match is not found, the deny table is searched.If a match is not found, the call is allowed.
Toll Restriction2-277 Features and Operation Special Reference Tables The STS system also offers four special tables that can be referenced from within the two Allow Tables. Three of the special tables can be assigned to specific area codes that require further toll restriction definition. The fourth Special Table is reserved for use as a home area code table (numbers within the same area code as the site where the system is installed). This provides expanded ability to apply toll restriction on numbers that are dialed within an area code. Each Special Table allows up to 800 entries (200–999). This offers the ability to allow every office code on an individual basis. Related Information E n t e r i n g To l l Ta b l e Description All toll tables have been conveniently placed under one program code to allow entry of all toll restriction data. The buttons on the digital terminal are defined as shown below when entering the Toll Restriction programming area (FLASH 70): When the system searches the Allow and Deny tables, the entries are checked starting with Bin 01 and proceeding sequentially through the table to the last bin. In addition the Allow Table is always searched before looking at the Deny Table. Therefore, the entry order is important. Entries that are specific (e.g., [1716] ) are placed ahead of entries that are more general (usually include Do Not Care digits; e.g., [1 D 1] ). Quick Reference Flash 40 Page A Button #9 Class of Service (refer to “Class of Service - CO Line” on page 2-57). Flash 50 Page B Button #2 Day (Special) Class of Service (refer to “Station Day Class of Service” on page 2-58). Flash 50 Page B Button #3 Night Class of Service (refer to “Station Night Class of Service” on page 2-59). ALLOW TABLE ADENY TABLE AALLOW TABLE BDENY TABLE B 1Q2W3E4R SPECIAL TABLE 1SPECIAL TABLE 2SPECIAL TABLE 3SPECIAL TABLE 4 5T6Y7U8I AREA CODE TABLE 1AREA CODE TABLE 2AREA CODE TABLE 3DISPLAY TABLES 9O10 P11 A12 S
2-278Toll Restriction Features and Operation Once a match is found in the Allow Table that references a Special Table, the number dialed are checked for an allowed code in the Special Table. If a match is not found in the Special Table, the system continues to check for a match in the next Allow or Deny Table to check. The system does not return to the table that sent the call to the Special Table. Programming Steps If the system is in the programming mode, continue using the program codes. If starting to program here, enter the programming mode. 1. Press FLASH and dial [70]. The following message displays: 2. To program Allow/Deny tables, press the appropriate Table button and enter information as outlined in the following procedures. 3. To program Special Tables 1-3, it is necessary to associate an area code to the table. This is done by pressing the appropriate AREA CODE TABLE button and assign the area code. 4. To display entries in any of the tables, press the DISPLAY TABLES button (FLASH 70, Button #12). Entries in the Allow/Deny tables display two at a time. Entries in the Special tables display six at a time in ascending order. Allow Table Description Each Allow Table contains 20 bin numbers. Each bin number may be up to 8 digits, including Do Not Care digits and Search Special Table commands. Entries into the Allow Table represent exceptions to numbers or codes that are to be allowed only if they would otherwise be restricted by an entry in the Deny Table. EXAMPLE If [1 555 1212] is allowed but [1+] numbers are denied, by an entry into the Deny Table, [1 555 1212] is entered into the Allow Table as an allowed number. Allow Table A is referenced and searched first (before Deny Table A) when Station COS is 2 and CO Line COS is either 1 or 2. Allow Table B is referenced and looked at first (before Deny Table B) when Station COS is 3 and CO Line COS is either 1 or 3. When Station COS is 4 and CO Line COS is 1 both allow tables are looked at first (Allow Table A first, then Allow Table B) then both deny tables (Deny Table A first, then Deny Ta b l e B ) . Do Not Care digits specify that the system should consider any digit dialed in that position as a match. Do Not Care digits should not be entered as the last digit in an entry, as this would be an unnecessary or meaningless command. EX TABLES ENTER BUTTON NUMBER Special Table 4 is reserved for the home area code and does not require an area code entry.
Toll Restriction2-279 Features and Operation Search Special Table commands must be entered in a specific manner and should always be the last entries in the Allow Table. It is recommended that the last four bins (17–20) in the Allow Table be reserved for referencing the four special tables with the reference to the home area code (Special Table 4) always being located in bin number 20. Search Special table commands can only be entered into the allow tables. Rules for entries that reference Special Tables: For entries referencing the first three special tables a specific area code must be identified (one for each table needed). Then make note as to how the numbers are dialed when dialing numbers to this area code (i.e., with a leading digit [1] or no leading digit [1] ). The entry into the Allow Table would be entered as follows: Leading Digit [1]: Enter [BB] [1] [XXX] [DDD] [S] -or- Non-Leading [1]: Enter [BB] [XXX] [DDD] [S] BB = Bin Number (Bins 17-19) XXX = Area Code (must match AREA-X entry) DDD = Do Not Care digit (three entries, DND button) [S] = Search Special Table Command (TRANS button) For an entry that references the Home Area Code table (Special Table 4) the entry may also be entered to expect or not expect a leading digit [1]. In fact, in some cases it may be desirable to enter both of the following entries: Leading Digit [1] -- Enter [BB] [1] [DDD] {S} and/or, Non-Leading [1] -- Enter [BB] [DDD] {S} BB = Bin number (Bin 20) DDD = Do Not Care digit (three entries, MUTE button) {S} = Search Special Table Command (TRANS button) Programming Steps 1. Press the ALLOW TABLE A or ALLOW TABLE B flexible button (FLASH 70, Button #1 or #3). The following message is shown on the display telephone: The first two bin locations display. Remember to enable 911 for all Classes of Service If both leading digit [1] and non-leading digit [1] entries are made to reference the same table, it is necessary to place the leading digit [1] entry ahead of the non-leading digit [1] entry in the Allow Table. ALLOW TABLE A 01E 02E
2-280Toll Restriction Features and Operation 2. Enter a valid bin number (01–20) of the bin to be programmed. It is recommended that: Bin 17 be reserved for an entry that references SPECIAL TABLE 1 Bin 18 be reserved for an entry that references SPECIAL TABLE 2 Bin 19 be reserved for an entry that references SPECIAL TABLE 3 Bin 20 be reserved for an entry that references the Home Area Code Table, SPECIAL TA B L E 4 . 3. Enter the Allow Code. [0–9], [ ], [#] = Corresponding allow digits (numbers) MUTE = Do Not Care digit (D) TRANS = Search Special Table (S) 4. Press the HOLD button to save the entry. A confirmation tone sounds and the display now updates. 5. When all entries for one table are complete, press the flexible button for the next table. To erase a bin number: 1. Enter a valid bin number. 2. Press the HOLD button. Deny Table Description Each Deny Table contains ten bin numbers. Each bin number may be up to eight-digits including {Do Not Care} digits. Entries in the Deny Table represent numbers or codes that are to be denied or restricted. Common entries would be [1] for restricting all [1+] type of calls. Exceptions to this restriction would be entered into the Allow Table. Deny Table A is referenced and searched only after the Allow Table A is checked when Station COS is 2 and CO Line COS is either 1 or 2. Deny Table B is referenced and searched only after the Allow Table B is checked when Station COS is 3 and CO Line COS is either 1 or 3. When Station COS is 4 and CO Line COS is 1, both allow tables are looked at first (Allow Table A first, then Allow Table B) then both deny tables (Deny Table A first, then Deny Ta b l e B ) . - Do Not Care digits specify that the system should consider any digit dialed in that position as a match. Do Not Care digits should not be entered as the last digit in an entry. - Search Special Table commands cannot be entered into the Deny tables. Programming Steps 1. Press the DENY TABLE A or DENY TABLE B flexible button (FLASH 70, Button #2 or #4). The following message displays: DENY TABLE A 01E 02E