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Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
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LCD2-181 Features and Operation Station Busy Call Forward (originating station) Forwarded Call (name in display) For ward ed Intercom Call Station Forwarded to Voice Mail Group (station idle) Station Forwarded to UCD Group (station idle) Preset Forward Station Call to Station Forwarded to a Voice Mail Group* Call Pick-Up Exclusive Hold Do Not Disturb Table 2-16: Liquid Crystal Displays (LCD) Function CALLING Station Display CALLED Station Display BUSY FWD TO STA XXX MMM DD YY HH:MM am BUSY FWD TO ..(name).. MMM DD YY HH:MM am FORWARDED TO STA XXX VIA STA XXX HH:MM am FORWARDED TO ..(name).. VIA STA XXX HH:MM am CALL FROM STA XXX VIA STA XXX HH:MM am CALL FROM ..(name).. VIA STA XXX HH:MM am FORWARDED TO STA XXX VIA STA XXX HH:MM amCALL FROM STA XXX VIA STA XXX HH:MM am FORWARDED TO VOICE MAIL MMM DD YY HH:MM am FORWARDED TO UCD 55X MMM DD YY HH:MM am FORWARD RING LINE XXX HH:MM am FORWARDED TO VOICE MAIL VIA STA XXX HH:MM amFORWARDED TO VOICE MAIL MMM DD YY HH:MM am CALL TO STA XXX PICKED UP BY STA XXX HH:MM amCALL TO STA XXX FROM STA XXX HH:MM am TRANSFER FROM STA XXX LINE XXX HH:MM am LINE HOLDING LINE XXX HH:MM am DO NOT DISTURB STA XXX MMM DD YY HH:MM am DO NOT DISTURB ..(name).. MMM DD YY HH:MM am STA IN DO NOT DISTURB MMM DD YY HH:MM am
2-182LCD Features and Operation Call Back Outside Line Transfer Message Waiting Reply to a Message Waiting Programmed Flash Command (F) Programmed Pause Command (P) Programmed Pulse-To-Tone Switchover (S) CO Line Queuing Hunt Groups Table 2-16: Liquid Crystal Displays (LCD) Function CALLING Station Display CALLED Station Display CALL BACK FROM STA XXX MMM DD YY HH:MM am CALL BACK FROM ..(name).. MMM DD YY HH:MM am CALL FROM STA XXX MMM DD YY HH:MM am CALL FROM ..(name).. MMM DD YY HH:MM am TRANSFER FROM STA XXX LINE XXX HH:MM am TRANSFER FROM ..(name).. LINE XXX HH:MM am MSG: XXX XXX XXX XXX XXX MMM DD YY HH:MM am CALL TO STA XXX MMM DD YY HH:MM am CALL TO ..(name).. MMM DD YY HH:MM am CALL BACK FROM STA XXX MMM DD YY HH:MM am F*1 950777P1234567 SPEED XXXX HH:MM am 950777S1234567 SPEED XXXX HH:MM am PLACED IN QUEUE FOR LINE XXX HH:MM am QUEUE CALL BACK LINE XXX HH:MM am CALL TO STA XXX VIA HUNT HH:MM am CALL TO ..(name).. VIA HUNT HH:MM am
LCD2-183 Features and Operation UCD Groups Ringing CO Lines Display Security Station Forwarding Off-Net Call to Station Forwarded Off-Net (before and after a call is answered) Calls in Queue - UCD (using dial code) Unavailable Mode (Agent Station) - UCD Station Call to Voice Mail Group Pilot Number Dial By Name Off-Hook Voice Over (OHVO) Executive Override Table 2-16: Liquid Crystal Displays (LCD) Function CALLING Station Display CALLED Station Display CALL TO STA XXX VIA UCD HH:MM am CALL TO ..(name).. VIA UCD HH:MM am LINE RINGING LINE XXX HH:MM am DISPLAY SECURITY LINE XXX HH:MM:SS FORWARDED TO SPEED XXXX MMM DD YY HH:MM am FORWARDED OFF NET LINE XXX CALLED 102 2331234 LINE XXX HH:MM:SS FORWARDED TO SPEED XXXX MMM DD YY HH:MM am UCD 55X 02 CALLS IN QUEUE MMM DD YY HH:MM am UNAVAILABLE UCD * XXX * MMM DD YY HH:MM am CALL TO VOICE MAIL MMM DD YY HH:MM am DIAL NAME: MMM DD YY HH:MM pm ANNOUNCE TO STA XXX MMM DD YY HH:MM amANNOUNCE FROM STA XXX MMM DD YY HH:MM am MONITORING STA XXX MMM DD YY HH:MM am
2-184LCD Features and Operation Voice Mail* Transfer with ID Digits Repeat Redial Call Coverage Station (after call is answered at coverage station in a non-network system or within same Node) (after call is answered at coverage station in a network with a call passed across a switch) Name/Number Display at Idle Scrollable Canned Messages Answering Machine Emulation (when a call rings the station in ring mode) Answering Machine Emulation (when station monitors caller in VM) Table 2-16: Liquid Crystal Displays (LCD) Function CALLING Station Display CALLED Station Display CALL TO VOICE MAIL VIA XXX MMM DD YY ENTER VM ID: MMM DD YY HH:MM pm ENTER RPT REDIAL TIMER XXX 066-999 RPT REDIAL CALLBACK: MMM DD YY HH:MM pm CALL FOR STA XXXX MMM DD YY HH:MM am CALL FOR STA XXXX FROM STA YYYY HH:MM:SS XXXXXXXXX CALLING YYYYYY HH:MM:SS STA YYYXXXXXXXX MMM DD YY HH:MM pm XXXXXXXXXXXXXXXX NEXT=# PREV=* SAVE=HOLD VM SCREENING RING MMM DD YY HH:MM pm VM SCREENING MMM DD YY HH:MM pm
LCOB Loop Length2-185 Features and Operation LCOB Loop Length Description This feature is used to effectively reduce side tone when using LCOBC or LCOBE. When your system is located a short distance from the telephone company (Telco), use the Short option. When your system is located a long distance from the Telco, use the Long option. Programming Steps 1. Press FLASH and dial [41]. The following message displays: 2. Press Button #8. The following message displays: 3. Enter a valid number on the dial pad. [0] = Short [1] = Long 4. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … The Long option (1) is the default. CO FEATURES ENTER BUTTON NUMBER LCO B LO OP LEN GTH 0-1 LO NG
2-186Leading Digit Features and Operation Leading Digit Description System administrators can tailor the system numbering plan to change all 3-digit numbers into 4-digit numbers that begin with a desired digit 0-8. Programming Steps 1. Press FLASH and dial [09]. The following message displays: 2. Press Button #9. The following message displays: 3. Dial a valid number (0-8) to identify the desired leading digit. 4. Press HOLD to save the entry. Least Cost Routing For information about Least Cost Routing (LCR), refer to Appendix B, “Least Cost Routing.” Light Control Description The Light Control feature allows the light above the LCD on STS digital telephones to be used as message wait, voice mail, headset off-hook, and ring indications. This feature can be programmed on a per station basis. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. SYSTEM PARAMETERS ENTER BUTTON NUMBER LEADING DIGIT 0-8 0 Only 3-digit codes will be changed to include a leading digit, e.g., 2-digit codes such as group call pickup (#0) are not affected.
Light Control2-187 Features and Operation Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: 2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the LIGHT CONTROL flexible button (Button #15). 6. Enter a valid number (0-4) to change the mode of an ICLID phone. [0] = None [1] = Button Incoming Ringing @ 480 ipm [2] = Voice Mail @ 240 ipm [3] = Message Wait @ 60 ipm [4] = Headset @ Steady 7. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number LIGHT CONTROL 0-4 NONE
2-188Message Wait Features and Operation DEFAULT … Light Control is set for None. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Message Wait Description Stations that are busy, unattended, or in DND can be left a message indication by other stations in the system. Up to five messages can be left at one keyset. Upon return to the station, the user can press the flashing MSG WAIT button to ring each party in sequential order. Operation To leave a message waiting indication: If you dial a station that is busy, unattended, or in DND, you can leave a message waiting indication. 1. Lift handset or press ON/OFF button. 2. Dial the desired intercom station. 3. Press the MSG button or use the Soft Key’s MSG option. A confirmation tone sounds. Called partys MSG button illuminates. 4. Replace the handset or press the ON/OFF button to end the call. To answer a message waiting indication: If your MSG button is lit, you have a message waiting for you. The first message left is the first one called. 1. Press MSG or use the Soft Key’s MSG option. Station that left message is signaled with tone ringing. 2. If called station does not answer, press MSG once to leave message. SINGLE LINE TELEPHONE To leave a message waiting indication: 1. Lift the handset. 2. Dial the desired intercom station. Receive no answer or DND tone sounds. 3. Briefly depress and release the hookswitch. 4. Dial [623]. 5. Hang up. Up to five messages can be left at any Station.
Me ssa g e Wa itin g Re mi n d er Tone 2-189 Features and Operation To answer a message waiting indication (your message waiting lamp is flashing or there is an interrupted dial tone when you lift the handset): 1. Lift the handset. 2. Dial [663]. Station that left message will ring. Message Waiting Reminder Tone Description The Message Wait Reminder Timer determines the time between repeated reminder tones to a key telephone with a message waiting. Digital station users may be reminded of a message waiting on their telephone with an audible signal presented at a timed interval. The Message Wait Reminder Tone setting is variable from 000-104 minutes. Programming Steps 1. Press the MESSAGE WAIT REMINDER TONE flexible button (FLASH 01, Button #13). 2. Enter a valid number on the dial pad that corresponds to 000-104 minutes. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Message Wait Reminder Tone is set at 000 (disabled). Music-On-Hold A music source, when connected to the system, provides music to all lines on Hold, parked calls, transferred calls and calls waiting to be answered by Uniform Call Distribution (UCD). This feature can be allowed or denied on a system-wide basis in database programming. This feature can also allow or deny Music-On-Hold heard on each CO line and is programmable on a per CO line basis. This feature also allows the system to assign CO line circuits as additional music inputs. This increases the capacity of music channels beyond the one available on this system. A total of seven channels are available for use on the system. MOH Assignments Description The MOH Assignments feature enables the system to assign CO line circuits as an additional 6 music-on-hold inputs. This increases the capacity of music channels beyond the one available on the first installed card in the BKSU for use by a MOH source. M / W TONE TIMER 000-104 000
2-190Music-On-Hold Features and Operation A maximum of seven channels are available for use on the system. By default, no channels are assigned. Figure 2-13: Wiring - Music Source to a CO Line Programming Steps 1. Press the MUSIC CH # flexible button (FLASH 09, Button #1 through #6). The following message displays: X= 3-8 XXX = Maximum CO Lines in your system YYY = CO Line number specified for use for this channel 2. Enter a valid number (001-XXX) that corresponds to the CO line number desired. 3. Press HOLD to save the entry. A confirmation tone sounds. Music-On-Hold - Enable/Disable Description When connected to the system, a music source provides music to all lines on Hold, parked calls, transferred calls and calls waiting to be answered by Uniform Call Distribution (UCD). This feature is allowed or denied on a system-wide basis in programming. MUSIC CH ANNEL X 001-XXX YYY 10 uF 10 uF + - - + Resistors are 680 Ohm / 1w.Capacitors are 10uF/50v. + - KSU C OMusic source Power Supply +24 or -48 VD C 680 Ohm680 Ohm 120vac ++-- V DC V AC