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Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
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Direct Inward System Access (DISA) 2-121 Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … 100 is the assigned access code. DISA Programming Description Each CO can be assigned as a DISA line using 1 of the 5 DISA types available. DISA can be programmed using Range programming. DISA callers are subject to the Class of Service placed on the line accessed for out dialing. A system administrator can control call duration after establishing a Trunk-to-Trunk call. After expiration of the Conference Timer, a tone is presented to both DISA parties, then one minute later the system automatically releases both trunks. The Conference Timer does not affect or control a DISA-to-Station call. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the DISA flexible button (Button #7). CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER DISA TYPE 0-5 NONE
2-122 D ire c t In w a rd Syste m Ac c ess (D IS A ) Features and Operation 5. Enter a valid number (0-5) on the dial pad to indicate type of DISA desired. [0] = No DISA [1] = 24-Hour DISA [2] = Night DISA [3] = 24-Hour DISA with forwarding [4] = Night DISA with forwarding [5] = Telecenter 24-Hour DISA with forwarding (requires optional software) 6. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … No outside lines are assigned as DISA lines. DISA Call Forwarding Four options are available for a DISA line: 1) 24-hour, 2) night, 3) 24-hour with forwarding, 4) or night with forwarding. The CO line ringing at a station follows preset forward or no- answer call forward using the preset forward timer the same as an initially ringing CO line does. It follows direct forward and busy forward the same as an initially ringing CO line. If the preset forward timer is set to 00 (disabled) the first forward of the DISA ringing call at a station takes 15 seconds. DISA CO-to-CO Description The DISA CO-to-CO (or Conference) option on the CO line governs a DISA caller’s ability to access other outside lines. CO lines must have DISA CO-to-CO enabled to allow a DISA caller to establish an outgoing CO-to-CO connection. This allows for specific CO line access restriction on DISA calls. A station with Conference enabled can initiate a conference on CO lines regardless of the CO line conference marking. The CO line conference flag affects a DISA caller’s ability to access outgoing CO lines as shown in the following table: Programming Steps 1. Press FLASH and dial [40]. The following message displays: Table 2-9: CO Line Conference Flag Incoming DISA CO DISA Caller Attempts to Access CO-to-CO Enabled CO-to-CO Disabled CO-to-CO Enabled Call Allowed Call Denied CO-to-CO Disabled Call Denied Call Denied CO LINE ATTRIBUTES SELECT A CO LINE RANGE
Direct Inward System Access (DISA) 2-123 Features and Operation 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the DISA CO-TO-CO flexible button (Button #4). 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … DISA CO-to-CO is enabled for all CO lines. Operation 1. Call the phone number the system administrator specified as the DISA line. The system answers and returns internal dial tone. 2. Enter the DISA access code specified by the system administrator, if applicable. Dial tone returns. To place an outgoing call: 1. Dial a group access code: 9, 801–823. CO Dial tone returns. 2. Dial the desired telephone number. To reach an internal station: Dial the desired station number. (Ringback tone sounds.) If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER DISA CO-TO-CO 0-1 ENABLED The conference timer monitors a DISA trunk-to-trunk call and release the lines one (1) minute after the time expires. If the station dialed is unattended, busy or in DND, intercom dial tone returns, (after the Preset Call Forward Timer expires). WARNING: Toll fraud can occur if DISA is not properly implemented.
2-124 D ire ct Sta tio n Sel ec ti o n / B usy L a m p Fie ld Features and Operation Direct Station Selection / Busy Lamp Field A user with Direct Station Selection (DSS) buttons assigned at their Key Station can call an intercom station or transfer a CO call by pressing the appropriate DSS button. When a button on a Digital Telephone is assigned as a DSS, it also serves as a Busy Lamp Field (BLF) to display the status of that telephone. Refer to “Flexible Button Assignment” on page 2-149 for additional information. Direct Transfer Mode Description An outside CO line can be transferred from one keyset to another. By using the TRANS button, a screened (announced) transfer can be transferred directly to the handset on any key station. Any number of attempts can be made to locate someone by calling different keysets without losing the call. If a line is transferred to a busy station, it receives muted ringing. When enabled, supervised transfers (screened transfers) to stations in the handset mode connect calls directly to the handset. The station user must have a direct appearance of that CO line or a Loop button. This feature is programmed on a system-wide basis in admin programming. Programming Steps 1. Press the DIRECT TRANSFER flexible button (FLASH 06, Button #7). The following message displays: 2. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Direct Transfer Mode is enabled. DIRECT XFER 0-1 ENABLED
Directory Dial2-125 Features and Operation Directory Dial Description Directory Dial enables display telephone station users to obtain a directory of station users and have the system dial the extension currently displayed. The STS provides locations for up to 200 names (000-199). Directory dial also lets users program a name with a speed dial bin for use in later locating a speed dial number. When prompted, the system displays the name associated with a speed dial number so when the desired name is shown, the user may then have the system dial the number. Directory Dial allows users to associate a name with an entry in the local number/name translation table. When prompted, the system displays the name associated with the table so when the desired name is shown, the user may then have the system dial the number. Directory Dial also includes the following functions: The Directory Dial list may be programmed and maintained at the first assigned Attendant station. However, this admin routine lets the system programmer maintain the list locally (at Attendant) or remotely via modem access. May be used to transfer a call from one station to another. Related Information BIN /ICMNAMECLEARBACKSPACE 1Q2W3E4R 5T6Y7U8I 9O10 P11 A12 S 13 D14 F15 G16 H NEXT ENTRYPREV ENTRYNEW ENTRY 17 J18 K19 L20 ; 21 Z22 X23 C24 V Quick Reference Flash 55 Name/Number Translation Table (refer to “Name/Number Translation Table” on page 2-195).
2-126Directory Dial Features and Operation Programming Steps To enter, change, erase or view entries in the Directory Dial List: Press FLASH and dial [23].The following message displays AAA = Directory list entry number (000-199) XXXX = Either: A 3-digit station number (100-149) -or- A 3-digit local number/name translation table number (600-799) -or- A 4-digit system speed bin number (9020-9099) nnn = programmed name (blank if none) To select a Directory List entry: 1. Press Flexible button #20 for a directory list entry. 2. Dial a valid directory list entry number (000–199). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. To scroll through the Directory List: Press the NEXT flexible button (Button #18) to scroll up (next entry). Press the PREV flexible button (Button #19) to scroll back (previous entry). To associate a number to an Intercom number or System Speed Dial Bin: 1. Press the BIN/ICM flexible button (Button #1). 2. Enter one of the following: a Station Intercom number, a System Speed Dial number, or a Local Number/Name Translation Table number. 100-149 = Extension Numbers 9020-9099 = System Speed Numbers 600-799 = Local Number/Name Translation Table 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. BIN/ICM – Each entry in the directory dialing list must be associated to a system speed dial bin (for calling a destination outside of the system), to an intercom station (for calling internal station including CO line transfers), or to a Local Number/Name Translation Table. To enter/change current name shown on the display: 1. Press the NAME flexible button (Button #2). 2. Enter the name (up to 24 characters may be entered) by using keys on the dial pad as illustrated on the following page: DIR LST AAA BIN/ICM : XXXX nnnnnnnnnnnnnnnnnnnnnnnnnn
Directory Dial2-127 Features and Operation 3. If an error is made while entering the name, press the BACK SPACE flexible button (Button #4). This button backspaces one character at a time. Figure 2-8: Directory List Keypad Map 4. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Name – A name up to 24 characters may be entered into each directory dial list entry. The names display alphabetically when accessed by a station user. It is possible to have multiple entries that are associated to the same station number or system speed dial bin. This lets the same name be entered into the list several times. For example, by last name and by first name, pointed to a station number and a speed dial bin (home, or mobile phone number), or several different names associated to the same speed dial bin. To clear an entry: 1. Press the CLEAR flexible button (Button #3). 2. Press HOLD to save the entry. A confirmation tone sounds and the display updates. The entry is erased (both the BIN/ICM assignment and the programmed name). Clear – Entries in the table may be erased and cleared which allows placement of another entry into the list. When a system speed dial bin is deleted or changed, the name associated to the bin must also be erased. When a multiple table listing is associated to one system speed dial bin it may be necessary to clear more than one entry. Operation To view the Directory List: 1. Dial the Directory List dial code [680] on the dial pad, -or- Press flexible button programmed as a directory dialing button. -or- Use the Soft Key’s DIR-DIAL option when in an idle condition. 2. Press a button on the keypad, once, twice or three times, that represents the letter of the alphabet to begin viewing the list of names (e.g., when 2 is first pressed, it produces names starting with A. When 2 is pressed a second time, names that start with B display. Other Codes 1 = 1# 8 = 8#“ = 01 * = *# 2 = 2# 9 = 9# , = 02 ( = #1 3 = 3# 0 = 0# ? = 03 ) = #2 4 = 4# Space = 11 / = 04 + = #3 5 = 5# : = 12 ! = *1 = = #4 6 = 6# - = 13 $ = *2 # = ## 7 = 7#‘ = 14 & = *4 . = 24
2-128Directory Dial Features and Operation Pressing 2 a third time displays names that start with C). The alphabet is represented on the keypad as shown below. Figure 2-9: Directory Dialing Keypad Map Names beginning with the letter chosen display on the LCD display. 3. Dial [ ] to scroll up (next entry) through the list, -or- Dial [#] to scroll down (previous entry) through the list, -or- Press another key to view the list for a different letter of the alphabet. 4. When the desired name displays on the LCD, press the SPEED button to automatically dial the destination station or outside phone number (via speed dial). To transfer a call using Directory Dialing while on a call: 1. Press the TRANS button. 2. Dial the Directory Dial Code [680] on the dial pad, -or- Press the flexible button programmed for directory dialing. 3. Press the digit associated with the person’s name and when it displays, press SPEED to automatically dial the destination station. 4. Hang up to complete the transfer. SINGLE LINE TELEPHONE Not applicable If there are no names in the Directory List beginning with the desired letter, a name with the next higher letter displays on the LCD display. The letters “Q” and “Z” are not marked on many telephone keypads; however, the illustration above shows the correct keys used to access these letters. Calls may be transferred to internal stations only. An attempt to transfer a call off-net (via a speed dial bin) results in the call recalling upon going on-hook. 1 A B C D E F G H I J K L M N O T U V * # 0 23 456 789 W X Y Z P Q R S O P E R A = 2 B = 22 C = 222
Directory Dial2-129 Features and Operation Conditions » If the desired party is an intercom station, that station is signaled according to their intercom selector/H-T-P switch (SLT stations tone ring). » If the desired party is associated to a speed dial bin, the system selects a CO line and dials the number programmed into the speed dial bin. Call progress tones are then heard. » If station is in Directory Dial mode and a CO or intercom call rings in, the station must exit Directory Dial mode to answer the call. Initialize Directory Dial Table Parameters Description The Directory Dial Table Parameters may be initialized setting all data fields to their original default values. Programming Steps 1. Press the DIRECTORY DIAL TABLE flexible button (FLASH 80, Button #9). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. Table 2-10: Directory Dial Table Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 23 DIRECTORY DIAL TABLE 1 Bin/ICM/RDN Numbering None 2 Name Changes 3 Clear an entry 4 Backspace to correct error INITIALIZE DIR - DIAL PRESS HOLD
2-130Directory Dial Features and Operation Print Directory Dial Table Parameters Description The Print Directory Dial Table command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. This is an example of the Directory Dial Table database printout. LST --- 000 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 041 042 043 044 045 046 047 048BIN --- 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 141 142 143 144 145 146 147 148 NAME 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 093 094 095 096 097 098 099149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 193 194 195 196 197 198 199 Figure 2-10: Directory Dialing Table Printout