Vodavi Starplus Sts Key Systems Programming Operation Manual

							Attendant Directory List Programming 3-9
Attendant Features and Operation
Attendant Directory List Programming
Description
Directory Dialing enables display telephone station users to obtain a directory of station 
users and have the system dial the extension currently displayed. The STS system provides 
locations for up to 200 names (000-199). Directory dialing also lets the Attendant program a 
name with a speed dial bin for use in later locating a speed dial number. When prompted, the 
system displays the name associated with a speed dial number so when the desired name is 
shown, the user may then have the system dial the number.
Programming Steps
To access Directory List programming, dial the Directory List program code [693]. The HOLD 
button illuminates.
The first entry (000) in the Directory List is shown on the display.
AAA = Directory List entry number (000-199)
XXXX = Either:,
A 3- or 4-digit station number (100-8999)
-or-
A 3-digit local number/name translation table number
(600-799 minus assigned station numbers that would
 overlap)
-or-
A 4-digit system speed bin number (9020-9099)
nnn = Programmed Name (blank if none)
The following procedure is used to enter, edit, and erase names in the Directory List for 
stations or speed dial numbers.
1. Enter desired 3-digit Directory List number (000-199), or dial [

] to scroll up (next entry) 
or [#] to scroll down (previous entry) through the list.
If just changing a name associated with an existing station, skip to step 4.
2. Press TRANS.
3. Enter the 3- or 4-digit station intercom number.
4. Press MUTE.
DIR  LST  AAA    BIN/ICM:  XXXX
nnnnnnnnnnnnnnnnnnnnnnn 
						

							3-10 At te nd a n t  D ire ct o r y L ist P ro g ram mi n g
Attendant Features and Operation
5. Enter the name (up to 24 characters may be entered) by using the keys. The display 
updates as the name is entered.
Figure 3-1: Directory List Keypad Map
6. Press SPEED when finished. Confirmation tone sounds and the display shows the new or 
changed name.
7. Press HOLD, then use [

] or [#] to scroll to next entry.
-or-
Hang up to end programming.
To clear an entry:
1. Select desired entry.
2. Press TRANS.
3. Press FLASH.
4. Press SPEED. Confirmation tone sounds and entry is erased.
The following procedure is used to associate names to the Local Number/Name Translation 
Table number only.
1. Enter desired three-digit Directory List number (000-199), or dial [

] to scroll up (next 
entry) or [#] to scroll down (previous entry) through the list.
If just changing a name associated with an existing Table entry, skip to step 4.
2. Press TRANS.
3. Dial three-digit Local Number/Name Translation Table number (600-799) that represents 
the desired telephone number.
4. Press MUTE.
5. Use keys on the dial pad to enter the name (up to 24 characters may be entered).
The display updates as the name is entered (refer to  Figure 3-1 on page 3-10).
6. Press SPEED when finished. Confirmation tone sounds and the display shows the new or 
changed name.
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24
If an error is made during keystroke entry, press FLASH to clear the current name. 
						

							Attendant Directory List Programming 3-11
Attendant Features and Operation
7. Press HOLD, then use [
] or [#] to scroll to next entry.
-or-
Hang up to end programming.
The following procedure is used to associate names to a system speed dial bin only.
1. Enter desired 3-digit Directory List number (000-199), or dial [

] to scroll up (next entry) 
or [#] to scroll down (previous entry) through the list.
If changing a name associated with an existing System Speed Dial Bin entry, go to step 4.
2. Press TRANS.
3. Dial system speed dial bin location (9020-9099).
4. Press MUTE.
5. Use keys on the dial pad to enter the name (up to 24 characters may be entered). The 
display will update as the name is entered (refer to  Figure 3-1 on page 3-10).
6. Press SPEED when finished. Confirmation tone sounds and the display updates.
7. Press HOLD, then use [

] or [#] to scroll to next entry.
-or-
Hang up to end programming.
Operation
To view the directory list:
1. Dial the Directory List dial code [680] on the dial pad,
-or-
Press the flexible button programmed as a directory dialing button.
2. Press a button on the key pad, once, twice or three times, that represents the letter of the 
alphabet to begin viewing the list of names (e.g., when 2 is first pressed, it produces 
names starting with A. When 2 is pressed a second time, names that start with B display. 
Pressing 2 a third time displays names that start with C). The alphabet is represented on 
the key pad as shown below.
Names beginning with the letter chosen display on the LCD display.
If there are no names in the Directory List beginning with the desired letter, a name 
with the next higher letter displays on the LCD display.
1
A-2
B-2
C-2D-3
E-3
F-3
G-4
H-4
I-4J-5
K-5
L-5M-6
N-6
O-6
P-7
R-7
S-7T-8
U-8
V-8
*
OPER#
0
Q-7W-9
X-9
Y-9
Z-9 
						

							3-12 Attendant Disable Outgoing CO Line
Attendant Features and Operation
3. Dial [
] to scroll up (next entry) through the list,
-or-
Dial [#] to scroll down (previous entry) through the list,
-or-
Press another key to view the list for a different letter of the alphabet.
4. When the desired name displays on the LCD, press the SPEED button to automatically dial 
the destination station or outside phone number (via speed dial).
To transfer a call using directory dialing while on a call:
1. Press the TRANS button.
2. Dial the Directory Dial Code [680] on the dial pad,
-or-
Press the flexible button programmed for directory dialing.
3. Press the digit associated with the person’s name and when it displays, press SPEED to 
automatically dial the destination station.
4. Hang up to complete the transfer.
Conditions
» If the desired party is an intercom station, that station is signaled according to their 
intercom selector/H-T-P switch (SLT stations tone ring).
» If the desired party is associated to a speed dial bin, the system selects a CO line and dials 
the number programmed into the speed dial bin. Call progress tones are then heard.
» If station is in Directory Dialing mode and a CO or intercom call rings in, the station must 
exit Directory Dialing mode to answer the call.
Attendant Disable Outgoing CO Line
Description
The first Attendant can disable CO lines to prevent outgoing access to those lines. This is 
useful for removing a faulty line from service or for reserving CO lines for important use. All 
stations that normally make calls on the lines are affected, but incoming calls are unaffected. 
A CO line may be disabled while it is being used. When the trunk becomes idle, further 
outgoing access is prevented.
Operation
To disable CO Lines:
1. Lift handset or press ON/OFF button.
2. Dial [602] on the dial pad. A confirmation tone sounds.
3. Press the line button(s) of the CO Line(s) to disable. A confirmation tone sounds and the 
CO Line button(s) LED flashes.
Calls may be transferred to internal stations only. An attempt to transfer a call 
off-net (via a speed dial bin) results in the call recalling upon going on-hook. 
						

							Attendant Override3-13
Attendant Features and Operation
To reactivate the CO Line(s):
Repeat Steps 1-3 to disable this feature.
Attendant Override
Description
Attendant stations may override a busy station or ring a station in DND. While busy, pressing 
the override key provides override tone and a five second delay before voice cut-through to 
the called party occurs, automatically placing any outside line call on Hold. The Attendant 
Override function must be programmed onto a flexible button and can be enabled or 
disabled.
Programming Steps
1. Press the ATTN OVERRIDE flexible button (FLASH 05, Button #1).
2. Enter a valid number (0 or 1) that corresponds with the following entries:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Attendant Override is disabled.
Operation
To call a station busy on a CO call:
Press the preprogrammed AT TN OVERRIDE button [601]. A long tone is presented to the 
called party.
After five seconds, the station’s CO line is automatically placed on hold and the Attendant 
is cut-through.
To call a station in Do Not Disturb mode:
Press the preprogrammed ATTN OVERRIDE button. The station is signaled with a
Camp On tone.
AT TENDANT  OVERRIDE 1-0
DISABLED
Attendant Override functions ONLY when the Attendant station is assigned a 
flexible button designated as Attendant Override. 
						

							3-14 Attendant Setting Time and Date
Attendant Features and Operation
Attendant Setting Time and Date
Description
The System Time/Date must be set in admin programming or by the first programmed 
Attendant using feature code 692.
Programming Steps
To set the time and date that appears on display telephones:
1. Press FLASH and dial [11]. The following message displays:
MM M = Month
DD = Day
YY = Year
HH= Hour
MM  = Minute
2. Choose display format by pressing the appropriate button in the flexible button field. The 
time can be displayed in the standard 12-hour format or the 24-hour format.
3. Dial the time and date in the order shown below (2 digits for each entry, for a total of
10 digits):
Ye a r
Month
Day
Hour
Minute
4. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
When entering the time and date, use the following data:
LED Off = 12 Hour Display
LED On = 24 Hour Display
DEFAULT … Time is set for 12-hour display format.
DATE  AND TIME
MMM  DD  YY     HH:MM  am
To program a pm time after selecting the 12-hour format, use 24-hour 
numbering, e.g., To program a time of 5:00 pm, enter 17:00.
12/24
HOUR

1Q
2W
3E
4R 
						

							Attendant Station Assignment3-15
Attendant Features and Operation
Operation
1. Dial [692] on the dial pad. A confirmation tone sounds.
2. Enter date and time as follows: YYMMDDHHMM
When the correct number of digits are entered, a confirmation tone sounds.
3. Press the ON/OFF button to OFF to update the display.
Attendant Station Assignment
Description
Any three Digital Telephones in the system can be assigned as Attendant stations. These 
stations receive recalls and can place the system into Night Service. The Attendant stations 
must be either Enhanced or Executive stations.
Programming Steps
1. Press FLASH and dial [10]. The following message displays:
2. Enter a valid station number (100-8999) on the dial pad, followed by a “1” to add or “0” to 
delete the attendant assignment.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Station 100 is assigned as the first attendant.
YY = Year (00-99) HH = Hour (00-23)
MM = Month (01-12) MM = Minute (00-59)
DD = Day (01-31)
ATND  STA  ASSIGNMENT
100, ####,  #### 
						

							3-16Attendant Unavailable
Attendant Features and Operation
Attendant Unavailable
Description
The Attendant Unavailable feature lets Attendant stations have a button that places their 
station in an Unavailable Mode. When the station is in the Unavailable Mode, the next 
Attendant station receives dial “0” calls and recalls. This feature is based on having the three 
programmed Attendant stations.
Operation
1. When the (first programmed) Attendant presses the preprogrammed UNAVAILABLE 
flexible button,
-or-
Dials the Attendant Unavailable code [607] on the dial pad, the following results occur:

The LED on the flexible button lights solid, if programmed.

Recalls and dial “0” calls now ring at the second Attendant.

If the second Attendant places their phone in unavailable, the third Attendant 
receives recalls and dial “0” calls.
2. When the first Attendant repeats the process (using Unavailable button or code [607]), the 
following results occur:

The LED on the flexible button, if programmed, extinguishes.

The first Attendant resumes normal operation.

The second and third Attendants will not receive recalls or dial “0” calls.
Conditions
» This feature lets the programmed Attendant stations receive Attendant recalls only. No 
other Attendant type functions are given to this station when the station is in the 
Attendant mode.
» If Attendant A (first programmed) is available, incoming calls and recalls are directed to 
this station regardless of other Attendant stations status.
» The special ring mode can be set so the alternate Attendant does not receive an 
incoming CO ring until the main Attendant places their phone in special and unavailable 
modes.
» If all Attendants in the system are unavailable, no Attendants are available for
internal/external callers.
» Recalls are directed to all programmed available Attendants.
» If only one Attendant is programmed in the system, and that Attendant is unavailable, 
users dialing zero hear an error tone. 
						

							Attendant Voice Mail Alarm Clear 3-17
Attendant Features and Operation
Attendant Voice Mail Alarm Clear
Description
The Attendant display shows an alarm condition when the system detects that the digital 
voice mail is out of service.
Operation
The attendant can dial feature code [656] to clear any alarm from the display. It will not clear 
the condition, just clear the display.
DSS/BLF Console with Map
Description
An optional Direct Station Selector (DSS) console is available which may be associated with 
an Attendant station to provide additional buttons for DSS/Busy Lamp Field (BLF) features.
Busy Lamp Field Indicators
Each station key on the DSS console has a corresponding indicator that shows whether the 
station is idle or busy. The indicator is lit when the station is busy and unlit if the station is 
idle. A station in DND mode is shown by a flashing indicator.
Direct Station Calling
Enables the Attendant to make an intercom voice call to any digital telephone in the system. 
You can automatically put an outside caller on hold and simultaneously make an intercom 
call to an internal station; also you can transfer an intercom or outside call that is on hold to 
another station.
Release Key
Allows the Attendant to disconnect calls while off-hook, speeding up call handling time.
Transfer Search
Allows the Attendant to make a series of intercom calls without hanging up the handset. An 
intercom connection is switched to another station whenever a DSS key is pressed. Pressing 
the next DSS key terminates the previous intercom call. 
						

							3-18DSS/BLF Console with Map
Attendant Features and Operation
Mapping Options
The DSS/BLF Console unit can access Stations, Direct Appearing CO Lines, or features that 
may be assigned to any of the flexible buttons (refer to “Flexible Button Assignment” on 
page 2-149). Buttons assigned as CO lines cannot be changed, buttons assigned as Stations 
can be changed by the user. Refer to Figure 3-2 and Figure 3-3.
DSS Console Map #1 -- by default 12 CO Lines, 36 Stations (100-135). This provides a default 
layout of a 12 X 36 configuration.
Figure 3-2: DSS Console Map #1
CO1 CO2 CO3 CO4
CO5
CO6CO7
CO8
CO9
CO10 CO11CO12
100 101
102103
104 105
106107
108 109
110111
112 113
114115
116
117
118119
120
121
122123
124
125
126127
128 129
130131
132133
134 135