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Vodavi Starplus Sts Key Systems Programming Operation Manual

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    							Personal Messages2-211
    Features and Operation
    Custom Messages
    Description
    Each station can select from ten possible custom messages to display on the LCD of a key 
    telephone calling that station. These messages are programmed from the first attendant 
    station for system-wide use.
    Each station can also program
     three unique custom messages.
    Operation
    To select a custom message:
    1. Dial [633] on the dial pad, 
    -or-
    Press a preprogrammed PERSONAL MESSAGES button.
    2. Dial a valid message number (21-30) for the desired custom message. The first Attendant 
    should provide a list of messages to each station user.
    To program a unique custom message:
    1. Dial [633] on the dial pad.
    2. Dial a valid message number (18-20) for the desired custom message.
    3. Enter a custom message, up to eight characters.
    4. Press HOLD to save.
    To use a unique custom message:
    1. Dial [633] on the dial pad.
    -or-
    Press a preprogrammed PERSONAL MESSAGES button.
    2. Dial a valid message number (18-20) for the desired custom message.
    To cancel a custom message:
    1. Either dial the Personal Messages code [633] + [00],  dial [662], or press the DND button.
    2. Replace handset. DND button LED extinguishes.
    SINGLE LINE TELEPHONE
    SLT users can use custom messages (21-30) as described above. Unique custom messages 
    (18-20) are not applicable. SLT users cancel the use of a custom message by using feature 
    code 662.
    Conditions
    » This feature is not available to attendant stations. 
    						
    							2-212Personal Messages
    Features and Operation
    Date and Time Entry Messages
    Description
    Station users can activate certain messages that let users enter a specific time or return date. 
    These messages appear on the calling station’s display to alert them of the desired party’s 
    return time or date.
    Operation
    To activate a message with a custom return time or date:
    1. Dial the Message Access code [633] on the dial pad.
    2. Then dial the desired message number [11- 17].
    Users may activate the following messages and be prompted to enter a return time or 
    date:
    [11] = Vacation Until: MM/DD
    [12] = Return: HH:MM xm or MM/DD
    [13] = On Trip Until: MM/DD
    [14] = M eeting Until: HH:MM xm
    [15] = At Home Until: HH:MM xm
    [16] = On Break Until: HH:MM xm
    [17] = At Lunch Until: HH:MM xm
    3. Enter the date/time using buttons on the dial pad as shown in the following table.
    Figure 2-15: Other Keypad Codes (Date and Time)
    4. Press HOLD to enter message. A confirmation tone is received and the DND button LED 
    flashes.
    Other Codes
    1 = 1# 8 = 8#“ = 01 * = *#
    2 = 2# 9 = 9# , = 02 ( = #1
    3 = 3# 0 = 0# ? = 03 ) = #2
    4 = 4# Space = 11 / = 04 + = #3
    5 = 5# : = 12 ! = *1 = = #4
    6 = 6# - = 13 $ = *2 # = ##
    7 = 7#‘ = 14 & = *4 . = 24 
    						
    							Personal Messages2-213
    Features and Operation
    To cancel the message:
    1. Either dial the Personal Messages code [633] + [00],  dial [662], or press the DND button.
    2. Replace handset. DND button LED extinguishes.
    SINGLE LINE TELEPHONE
    Not applicable
    Scrollable Canned Messages
    Description
    The Scrollable Canned Message feature allows the user to use a single digit [#] or [] to scroll 
    through the canned messages and select one. When the desired message is displayed, 
    pressing the hold button places that message on the station LCD. This feature operates when 
    the phone is in the idle mode only. This feature cannot be activated if the station is in the Call 
    Forward or DND mode(s). This feature is not available to Attendant stations.
    Operation
    To select a Scrollable Canned Message:
    1. Dial [633]+[#] on the dial pad,
    -or-
    Use the Soft Key’s PERS-MSG option,
    -or-
    Press the PERSONAL MESSAGES button. Clear Messages is always first. The following 
    message displays:
    2. Press [#] to scroll through the messages or press [
    ] to scroll backward through the list.
    3. Scroll forward through the messages in the following order. The scroll is a rolodex-type 
    scroll.
    4. When the desired message is shown on the LCD display, pressing the HOLD button 
    activates that message on your station. Confirmation tone sounds and the DND button 
    LED flashes.
    To cancel the message:
    1. Either dial the Personal Messages code [633] + [00],  dial [662], or press the DND button.
    2. Replace handset. DND button LED extinguishes.
    CLEAR MESSAGES
    NEXT=# PREV=*SAVE=HOLD
    1 - (Clear Messages) 7 - On Vacation
    2-At Home 8-Return AM
    3 - At Lunch 9 - Return PM
    4 - In Meeting 10 - Return Next Week
    5 - On Break 11 - Return Tomorrow
    6-On Trip 
    						
    							2-214Personal Messages
    Features and Operation
    SINGLE LINE TELEPHONE
    Not applicable
    Conditions
    » The telephone receiving the message must be a display telephone.
    » When a message displays by a key telephone, the DND button LED flashes at 15 ipm.
    » When DND is invoked on the telephone the message cancels.
    » Message Access (with a desired message) may be assigned to a flexible button.
    » Messages may be entered while off-hook on a call if an intercom call is camped onto the 
    station. This causes the station calling to see the message.
    » Messages are retained in battery protected area of memory in the event of power failure 
    or system reset.
    Personal Messages Flexible Button
    Description
    You can program the code [633] onto a flexible button to speed access to select and use 
    messages.
    Operation
    To program the Personal Messages Flexible Button:
    1. Press the SPEED button twice.
    2. Press the desired flexible button. LED flashes.
    3. Dial [633]+[#] on the dial pad. A confirmation tone sounds.
    To use the flexible button, press that flexible button, then either:
    Dial the 2-digit message number (00-10 or 18-30) to activate the message. Confirmation 
    tone sounds and DND button LED flashes.
    -or-
    Press [#] to scroll forward or [
    ] to scroll backward through the list. When desired 
    message is shown on the LCD, press HOLD to activate that message on your station. 
    Confirmation tone sounds and DND button LED flashes
    SINGLE LINE TELEPHONE
    Not applicable 
    						
    							Preferred Line Answer2-215
    Features and Operation
    Preferred Line Answer
    Description
    A station with Preferred Line Answer can answer any assigned outside, transferred, or 
    recalling line, or queue callbacks by lifting the handset or pressing the ON/OFF button. The 
    station MUST be physically ringing, to function properly.
    Use Flash 50 programming when you want to modify a range of stations’ attributes using 
    fixed station numbers.
    Use Flash 51 programming to modify a single station’s attributes using a flexible station 
    number.
    Programming Steps
    1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
    the following messages displays:
    2. Enter the range of fixed station numbers (100-149) to be programmed. If only one station 
    is being programmed, enter that number twice, e.g., [100 100].
    -or-
    Enter a valid flexible number (100-8999) to be programmed.
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
    Flexible button #19 is lit. The display updates to reflect current programming for Page A:
    4. Press the PREF LINE ANSWER flexible button (Button #8). The following message 
    displays:
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    STATION ATTRIBUTES
    SELECT A STATION RANGEENTER STATION NUMBER
    If HOLD is pressed without entering a station range, ALL stations are selected.
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    XXX -  XXX  PAGE A
    ENTER  BUTTON  NUMBERSXXX      PAGE A
    ENTER  BUTTON  NUMBER
    XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
    PREF  LINE  ANSWER 0-1
    ENABLED 
    						
    							2-216Privacy Release
    Features and Operation
    5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
    [0] = Disabled
    [1] = Enabled
    6. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … Preferred Line Answer is enabled on all stations.
    Conditions
    » Only one station at a time can be programmed when using a flexible station number.
    » When in Flash 51 programming, if you press HOLD without specifying a flexible number 
    to be programmed, you will get the station that is in port/station 100.
    Privacy Release
    Description
    Privacy is insured on all communications in the system. If desired, the customer may elect to 
    disable the Automatic Privacy feature, thus allowing up to seven other stations to join in on 
    an existing CO Line conversations.
    Per CO Line Option
    Description
    The Per CO Line feature allows programming of each CO line individually for privacy. This 
    feature is useful for maintaining security on such lines as data lines, private lines, or special 
    circuits requiring privacy. If privacy is disabled on a CO line then, while in use, another station 
    may enter the conversation simply by pressing the CO line button. A programmable warning 
    tone is presented to all parties prior to actual cut-thru. The station attempting to enter the 
    conversation must also have privacy disabled.
    Disabling of the privacy feature may be limited by federal, state or local law, so check 
    the relevant laws in your area before disabling privacy.
    Table 2-18: CO Line Privacy Flag
    Station Attempting to
    Access CO LineCO Line in Use by Another Station
    Privacy Enabled Privacy Disabled
    Privacy Enabled Private
    (no cut-through)Private
    (no cut-through)
    Privacy Disabled Private
    (no cut-through)Privacy Release
    (cut-through allowed) 
    						
    							Privacy Release2-217
    Features and Operation
    Programming Steps
    1. Press FLASH and dial [40]. The following message displays:
    2. Enter a valid number for the range of lines being programmed. If only one line is being 
    programmed, enter that number twice (001 001).
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
    Flexible button #19 (Page A) is lit. The following message displays to indicate current 
    programming of that line or group of lines:
    XXX-XXX = CO Line Range
    4. Press the PRIVACY flexible button (Button #5).
    5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
    [0] = Disabled
    [1] = Enabled
    6. Press HOLD to save the entry. A confirmation tone sounds.
    Disabling Privacy Function:
    The system can be programmed to eliminate CO Line Privacy, which allows another station to 
    join existing outside line conversations as follows:
    Stations must have a direct CO line appearance to join CO line conversations in progress.
    A station must also have Privacy disabled before the system allows that station to enter 
    an existing conversation.
    A programmed warning tone is presented to both parties prior to actual cut-through 
    (Flash 06, Button 1).
    Up to seven other stations may join an existing conversation.
    The station joining the call receives a solid red LED indication.
    DEFAULT … Privacy is enabled for all CO Lines.
    CO  LINE  ATTRIBUTES
    SELECT  A  CO  LINE  RANGE
    If HOLD is pressed without entering a CO range, ALL CO lines are selected.
    XXX - XXX  PAGE  A
    ENTER  BUTTON  NUMBER
    PRIVACY 0-1
    ENABLED
    Disabling the privacy feature may be limited by federal, state or local law, so 
    check the relevant laws in your area before disabling privacy. 
    						
    							2-218Privacy Release
    Features and Operation
    Per Station Option
    Description
    The system provides privacy on all communications in the system which prevents other 
    stations from accidentally entering an existing conversation. However, the system provides 
    the ability for a station to join an existing outside CO line conversation (on a per station 
    basis). Each station can be granted the privilege to join an existing CO line conversation by 
    simply pressing the CO line button of a CO line in use.
    Privacy on an SLT can be useful in situations where a modem is using the SLT port for data 
    transmission.Disabling this feature lets data transfer proceed without being interrupted with 
    a Camp On tone. Both the station and the CO Line must have Privacy disabled before the 
    system allows cut-through.
    If Privacy is disabled and a station joins an existing call, a programmable warming tone is 
    presented to both parties prior to actual cut-through.
    If Privacy is disabled, up to seven other stations may join in on an existing conversation.
    Privacy is enabled for all stations in default.
    Use Flash 50 programming when you want to modify a range of stations’ attributes using 
    fixed station numbers.
    Use Flash 51 programming to modify a single station’s attributes using a flexible station 
    number.
    Programming Steps
    1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
    the following messages displays:
    Table 2-19: Station Privacy Flag
    Station Attempting to 
    Access CO LineCO Line in Use by Another Station
    Privacy Enabled Privacy Disabled
    Privacy Enabled Private
    (no cut-through)Private
    (no cut-through)
    Privacy Disabled Private
    (no cut-through)Privacy Released
    (cut-through allowed)
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    STATION ATTRIBUTES
    SELECT A STATION RANGEENTER STATION NUMBER 
    						
    							Privacy Release2-219
    Features and Operation
    2. Enter the range of fixed station numbers (100-149) to be programmed. If only one station 
    is being programmed, enter that number twice, e.g., [100 100].
    -or-
    Enter a valid flexible number (100-8999) to be programmed.
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
    Flexible button #19 is lit. The display updates to reflect current programming for Page A:
    4. Press the PRIVACY flexible button (Button #5). The following message displays:
    5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
    [0] = Disabled
    [1] = Enabled
    6. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … Privacy is enabled for all stations.
    SINGLE LINE TELEPHONES
    1. Enter a 0 or 1 on the dial pad to enable/disable the Camp On feature.
    [0] = No Camp On is allowed
    [1] = Camp On is allowed
    2. Press HOLD to save the entry. A confirmation tone sounds.
    Conditions
    » Only one station at a time can be programmed when using a flexible station number.
    » When in Flash 51 programming, if you press HOLD without specifying a flexible number 
    to be programmed, you will get the station that is in port/station 100.
    If HOLD is pressed without entering a station range, ALL stations are selected.
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    XXX -  XXX  PAGE A
    ENTER  BUTTON  NUMBERSXXX      PAGE A
    ENTER  BUTTON  NUMBER
    XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
    PRIVACY 0-1
    ENABLED
    Disabling the privacy feature may be limited by federal, state, and local law, so 
    check the relevant laws in your area before disabling privacy. 
    						
    							2-220Private Line
    Features and Operation
    Private Line
    Description
    Private line programming allows certain lines to ring at a specific station only. When placed 
    on Hold, these lines are active at the programmed station only. A private line can be 
    transferred to other stations, provided the station receiving the call has a loop button or 
    direct appearance of that CO line. Refer to “CO Line Group Programming” on page 2-70, “Line 
    Group Access - Station” on page 2-69, and “Flexible Button Assignment” on page 2-149.
    Recall
    Answering a Recall
    Description
    When an outside line remains on hold for an extended period of time, a recalling ring 
    reminder is sent back to the originating station first and if not answered, recalls the attendant 
    station.
    Operation
    (If Preferred Line Answer is enabled, skip step 1.)
    1. Press outside line, Loop or Pool button flashing at very fast rate.
    2. Lift handset or press ON/OFF button to converse.
    Transfer Recall Timer
    Description
    The Transfer Recall Timer determines the time a transferred call rings at the station receiving 
    the transfer before it recalls the station making the transfer. If unanswered by that station, the 
    call recalls the attendant. The Transfer Recall Timer setting is variable from 000-300 seconds. 
    A 000 entry disables the timer and there is no recall.
    Programming Steps
    1. Press the TRANSFER RECALL flexible button (FLASH 01, Button #4). The following 
    message displays:
    2. Enter a valid number on the dial pad that corresponds to 000-300 seconds.
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT … Transfer Recall Timer is set for 45 seconds.
    TRANSFER  RECALL 000-300
    045 
    						
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