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Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
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Account Codes2-11 Features and Operation 2. Press the ACCT CODE flexible button (Button #1). Enter up to 12 digits (0-9, *, #). [*] represents a do not care digit. The system ignores all digits after this digit when entering an account code. The [#] represents a single do not care digit. 3. Press the CLASS OF SERVICE flexible button (Button #2). Enter a 2-digit Class of Service Number (1-7) that corresponds to Class of Service 1-7. The first digit represents Day COS and the second digit represents Night COS. 4. Press HOLD to complete the entry. A confirmation tone sounds. DEFAULT … No Account Codes are assigned. To delete the currently displayed Verified Account Code: 1. Press the DELETE CODE flexible button (Button #3) to delete the entire account code entry. 2. To display the next account code on the LCD, press the NEXT flexible button (Button #18). 3. To display the previous account code on the LCD, press the PREVIOUS flexible button (Button #19). To erase previously entered digits: 1. Press the ERASE DIGITS flexible button (Button #4) 2. Each press of the button erases one digit. Continue until all desired digits are erased. 3. Re-enter the correct digits, then press HOLD to complete the entry. A confirmation tone sounds. Operation To use Verified Account Codes: 1. Press preprogrammed ACCOUNT CODE button before accessing a CO line. 2. Dial the account code up to 12-digits. If the account code matches a verified account code, intercom dial tone is returned. Otherwise an error tone is presented. 3. Access the outside CO line or dial the LCR code and dial the desired numbers. (Refer to Figure 2-1 on page 2-10 for FLASH 31 button mapping.) Existing account code entries display in numerical order from lowest to highest. If an existing account code displays on the LCD when FLASH 31 is initially entered, the programming procedure creates a new account code, but does not delete the account code initially shown. If the intent is to change an existing account code from one number to another, perform the assignment procedure and delete the undesired account code entry by following the procedure in the following section. If the account code contains fewer than 12 digits, dial [] to return to the intercom dial tone. SMDR must be enabled for the account code to become part of the SMDR record.
2-12Account Codes Features and Operation To enter an Account Code before a call: 1. Lift the handset. 2. Dial [627]. 3. Dial the account code. 4. Dial [9] or CO Access code. Dial tone sounds. 5. Dial the desired number. Conditions » Verified Account Codes allow use of an account code as a traveling Class of Service. » If LCR is activated in the system and verified account codes are activated, the user must enter the account code before dialing the LCR code. » When verified account codes are activated, station MUST enter an account code to dial a number that is restricted through station COS and toll restriction. An account code is not required for calls that are unrestricted through station COS and toll restriction. » When verified account codes are not forced, a station user may place a call without entering an account code. In this case, the station users COS is based on their station COS. In this case, a user can enter a verified account code to upgrade their COS. » The Redial feature does not support Verified Account Codes. » Keyset users must preprogram an ACCOUNT CODE flexible button. Initialize Verified Account Code Table Description The Verified Account Code Table may be initialized to set all data fields to default values. If the Account Code contains fewer than 12 digits, dial [] to return to the intercom dial tone. Table 2-1: Verified Account Code Table Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 31 VERIFIED ACCOUNT CODES 1 Account Code None 2 Class of Service None 3 Delete Code N/A 4Erase Digits N/A
Account Codes2-13 Features and Operation Programming Steps 1. Press the INITIALIZE ACCT CODES flexible button (FLASH 80, Button #14). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. Print Verified Account Codes Description The Print Verified Account Codes command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. Figure 2-2: Verified Account Codes Printout Programming Steps 1. Press the PRINT ACCT CODES flexible button (FLASH 85, Button #15). The following message displays: 2. To print the VERIFIED ACCT CODES, press the HOLD button. The following message displays: When the system finishes sending the requested information to the printer, a confirmation tone sounds. INITIALIZE ACCT CODES PRESS HOLD ACCOUNT CODE TABLE 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25## ## ## ## ## ## ## ## ## ## ## ## ## ## ##26 27 28 29 30 31 32 33 34 35 36 37 38 39 40## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ENTRY -----COS ---DGTS ---- 00 01 02 03 04 05 06 07 08 09 10## ## ## ## ## ## ## ## ## ## ## ... and so on through 249 PRINT ACCT CODES PRESS HOLD PRINTING ACCT CODES
2-14 Answering Machine Emulation Features and Operation Answering Machine Emulation Description When a call is sent to a voice mailbox, the station associated with that can press a preprogrammed button to listen to the caller leaving the voice mail message. If the mailbox owner decides to speak with the caller, the owner can press the preprogrammed button to be connected to the caller. Two methods of notification are available, Ring Mode or Speaker Mode. The preprogrammed button type (654+0=Ring Mode, 654+1=Spkr Mode) defines the operation mode. EXAMPLE -- Station A user places their phone in the answering machine mode by pressing the flexible button programmed on the telephone. The button light is solid red. Whatever button type is assigned on the telephone defines the operation mode of the feature. When an incoming CO call rings at a station and forwards (except busy type) to the station’s voice mailbox: In RING MODE, the preprogrammed answering machine flexible button flashes at 480 ipm red while the caller is in the owner’s mailbox. The mailbox owner presses the preprogrammed flashing button and the audio is broadcast over the speaker of the keyset. The mute key is enabled on the keyset at this point. The LED light is solid green. In SPKR MODE, the voice mail message is broadcast over the speaker. The mute key is enabled on the keyset and the LED light is solid green. Display Messages When a call is ringing the station in ring mode, this message displays: When a station is monitoring the caller in VM, this message displays: Operation To set the Operation Mode: 1. Press [SPEED] + [SPEED]. 2. Press the desired flexible button for programming. 3. Dial [654] + [0] to select the ring mode or dial [654] + [1] to select the speaker mode. A confirmation tone sounds. SCREENING RING MMM DDYY HH:MM am SCREENING MMM DD YY HH:MM am Answering Machine Emulation only operates on Station No Answer Call Forwarding.
Attendant Assignment/Features 2-15 Features and Operation The Mailbox Owner has the following options when a call is sent to a voice mailbox: To leave the caller in the voice mail and stop the speaker broadcast, press the ON/OFF button. The mailbox owner can continue to listen to the message being left without taking action at their keyset. When the caller disconnects after leaving the voice mail message, the button returns to solid red and the keyset returns to idle. To talk to the par ty leaving the message, press the MUTE key. The station remains in the CONF mode, and the caller hears the voicemail and the station user. To p i c k u p t h e c a l l, press the ANSWERING MACHINE EMULATION flexible button. When the call is picked up, the voice mail system disconnects from the call, and the voice mail port returns to the idle (waiting) state. The caller is in a normal talk state with the CO caller. SINGLE LINE TELEPHONE Answering Machine Emulation cannot be used with Single Line Telephones. Conditions » The user must have a digital Keyset. » Keyset users must preprogram an ANSWERING MACHINE EMULATION flexible button. » After the in-band digits are sent to the voice mail, the station’s flexible button status is checked. The feature is executed based on this check. The result of the check is as follows: Inactive = no feature operation executed Active = feature executed as per button function (ring mode or speaker mode) » An idle station can press the flexible button to go to the inactive mode. The LED extinguishes and no answer machine calls are presented to the station. » When button is programmed at the station, it is in the inactive mode (LED extinguishes). » If the station user answers the call, the normal CO line LCD window displays. The call timer shows the elapsed time including the time the caller was in VM. The call timer does not start at 0 in this case. Attendant Assignment/Features Refer to Chapter 3, Attendant Features and Operation.
2-16Automatic Privacy Features and Operation Automatic Privacy Description Privacy is automatically provided on all calls. If one station is conversing, another station cannot intrude on that line. The Automatic Privacy feature can be disabled, allowing up to seven other stations to join in on existing CO line conversations. Refer to “Privacy Release” on page 2-216 for details. Background Music Description Each digital telephone user may receive music over their speaker when an optional music source is connected to the system. The Background Music feature can be allowed or denied on a system-wide basis by programming. The system can be programmed to let stations activate their Background Music, in addition to Music-On-Hold. Programming Steps 1. Press the BACKGROUND MUSIC flexible button (FLASH 05, Button #6). 2. Enter a valid number (0 or 1) that corresponds with the following: [0] = Disabled or [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Background Music channel is enabled. Operation 1. Dial [632] on the dial pad or press the preprogrammed flexible button. Enter [1] for ON or [0] for OFF on the dial pad. -or- Use the Soft Key’s BGM option as a toggle to turn background music on or off. Confirmation tone sounds. Disabling of the privacy feature may be limited by federal, state or local law, so check the relevant laws in your area before disabling privacy. BACKGROUND MUSIC 0-1 ENABLED 0:OFF 1:CH-1 MMM DD YY HH:MM am
Battery Backup (Memory)2-17 Features and Operation 2. Press the Volume Bar to change the volume. The following message displays: SINGLE LINE TELEPHONE The background music feature is not compatible with single line telephones. Conditions » When you pick up the handset or press the ON/OFF button, music automatically discontinues. » When the headset is enabled, BGM discontinues. » A music source must be connected to the BGM/MOH connector. Battery Backup (Memory) Description A lithium battery is located on the Main Board Unit (MBU) to protect system memory in case of commercial power outage or the system power being turned off for a time period. Battery Backup Memory retains all system features including system and station speed dial during a power outage. Baud Rate Assignments Description The two RS-232 connectors on the BKSU can support features such as SMDR, ICLID, or remote programming. PORT #1 -- First RS-232C port on the BKSU PORT #2 -- Second RS-232C port on the BKSU PORT #3 -- Optional modem SPEAKER BGM [#########] MMM DD YY HH:MM am PORT #1 BKSUPORT #2 BKSUPORT #3 MODEM 1Q2W3E4R 5T6Y7U8I
2-18Call Back Features and Operation Programming Steps Press FLASH and dial [15]. The first button is lit and ready for programming Port #1. The following message displays: 1. Press the desired PORT # flexible button (Buttons #1, #2, or #3) to select the port to program. 2. Enter a 1-digit number for the baud rate: 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT . . . Ports #1, #2, and #3 are set at the 9600 baud rate. The highest connection rate for ports #1 and #2 is 9600 baud, but the system will connect at lower speeds if necessary. Call Back The two types of Call Back are Manual Call Back and Automatic Call Back. Manual Callback Description A station can initiate a call back request to another busy station. Once that station becomes idle, the station that left the call back request is signaled. Operation If you dial a telephone that is busy and want to activate Call Back: 1. Press the preprogrammed CALL BACK button or use the Soft Key’s CALL-BK option. 2. Hang up. When the busy station hangs up, you are signaled. 3. Answer the call; station you called is then signaled. (If your station is busy when signaled, an automatic MSG is left at your phone). PORT BAUD 1 9600 [1] = 150 Baud [5] = 2400 Baud [2] = 300 Baud [6] = 4800 Baud [3] = 600 Baud [7] = 9600 Baud [4] = 1200 Baud The optional modem (port 3) has a fixed baud rate of 9600. A Call Back Request is automatically invoked anytime a user listens to the intercom busy tone for a preset period of time. Only one Call Back request can be left at a station; the second request is converted to a message wait call back request.
Call Back2-19 Features and Operation SINGLE LINE TELEPHONE If you dial a telephone that is busy and want to leave a Call Back indication: 1. Briefly depress and release the hookswitch. 2. Dial [622] and replace the handset. Call Back Button Flash Rate Description The Call Back Button flash rate is the rate at which the Call Back button flashes when a station at which you left a call back request becomes available. This flash rate can be programmed to 29 different options identified in the flash rate table. This enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the CALL BACK BTN flexible button (FLASH 07, Button #16). The following message displays: 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options (refer to Table 2-14 on page 2-148). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Call Back Button flash rate is set for a Red 120 ipm Flash (10). Automatic Call Back Timer Description The Automatic Call Back Timer invokes a call back anytime a user listens to a busy tone for a programmable period of time. The Automatic Call Back Timer can be set to 00-99 seconds. A value of 00 disables the timer. An Automatic Call Back does not occur when the timer is disabled. Programming Steps 1. Press the AUTO CALL BACK TIMER flexible button (FLASH 01, Button #17). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 00-99 seconds in 1-second increments. Only one Call Back request can be left at a station; the second request will convert to a message waiting request. CALL BACK BTN 00-28 RED 120 IPM FLASH AUTO CALL BACK 00-99 03
2-20Call Back Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Automatic Call Back Timer is set for 03 seconds (enabled). Auto Callback - DSS/BLF Description The Auto Callback DSS/BLF flash rate is the rate at which a DSS button of a station returning your call back flashes. This flash rate can be programmed to 29 different options identified in the flash rate table. This enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the AUTO CBCK – DSS/BLF flexible button (FLASH 07, Button #7). The following message displays: 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options (refer to Table 2-14 on page 2-148). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Auto Callback DSS/BLF flash rate is set for a Red 120 ipm Flash (10). Message Callback - DSS/BLF Flash Rate Description The Message Call Back DSS/BLF flash rate is the rate at which a DSS button of a station returning your message flashes. This flash rate can be programmed to 29 different options identified in the flash rate table. This enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the MSG CBCK / DSS/BLF flexible button (FLASH 07, Button #5). The following message displays: 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options (refer to Table 2-14 on page 2-148). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Message Callback DSS/BLF flash rate is set for a Red 120 ipm Flutter (11). AUTO CBCK DSS / BLF 00-28 RED 120 IPM FLASH MSG CBCK / DSS / BLF 00-28 RED 120 IPM FLUTTER