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Vodavi Starplus Sts Key Systems Programming Operation Manual

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    							Account Codes2-11
    Features and Operation
    2. Press the ACCT CODE flexible button (Button #1). Enter up to 12 digits
    (0-9, *, #). [*] represents a do not care digit. The system ignores all digits after this digit 
    when entering an account code. The [#] represents a single do not care digit.
    3. Press the CLASS OF SERVICE flexible button (Button #2). Enter a 2-digit Class of Service 
    Number (1-7) that corresponds to Class of Service 1-7. The first digit represents Day COS 
    and the second digit represents Night COS.
    4. Press HOLD to complete the entry. A confirmation tone sounds.
    DEFAULT … No Account Codes are assigned.
    To delete the currently displayed Verified Account Code:
    1. Press the DELETE CODE flexible button (Button #3) to delete the entire account code 
    entry.
    2. To display the next account code on the LCD, press the NEXT flexible button
    (Button #18).
    3. To display the previous account code on the LCD, press the PREVIOUS flexible button 
    (Button #19).
    To erase previously entered digits:
    1. Press the ERASE DIGITS flexible button (Button #4)
    2. Each press of the button erases one digit. Continue until all desired digits are erased.
    3. Re-enter the correct digits, then press HOLD to complete the entry. A confirmation tone 
    sounds.
    Operation
    To use Verified Account Codes:
    1. Press preprogrammed ACCOUNT CODE button before accessing a CO line.
    2. Dial the account code up to 12-digits. If the account code matches a verified account 
    code, intercom dial tone is returned. Otherwise an error tone is presented.
    3. Access the outside CO line or dial the LCR code and dial the desired numbers.
     (Refer to  Figure 2-1 on page 2-10 for FLASH 31 button mapping.)
    Existing account code entries display in numerical order from lowest to highest. 
    If an existing account code displays on the LCD when FLASH 31 is initially entered, 
    the programming procedure creates a new account code, but does not delete the  
    account code initially shown. If the intent is to change an existing account code 
    from one number to another, perform the assignment procedure and delete the 
    undesired account code entry by following the procedure in the following section.
    If the account code contains fewer than 12 digits, dial [] to return to the intercom 
    dial tone.
    SMDR must be enabled for the account code to become part of the SMDR record. 
    						
    							2-12Account Codes
    Features and Operation
    To enter an Account Code before a call:
    1. Lift the handset.
    2. Dial [627].
    3. Dial the account code.
    4. Dial [9] or CO Access code. Dial tone sounds.
    5. Dial the desired number.
    Conditions
    » Verified Account Codes allow use of an account code as a traveling Class of Service.
    » If LCR is activated in the system and verified account codes are activated, the user must 
    enter the account code before dialing the LCR code.
    » When verified account codes are activated, station MUST enter an account code to dial a 
    number that is restricted through station COS and toll restriction. An account code is not 
    required for calls that are unrestricted through station COS and toll restriction.
    » When verified account codes are not forced, a station user may place a call without 
    entering an account code. In this case, the station users COS is based on their station 
    COS. In this case, a user can enter a verified account code to upgrade their COS.
    » The Redial feature does not support Verified Account Codes.
    » Keyset users must preprogram an ACCOUNT CODE flexible button.
    Initialize Verified Account Code Table
    Description
    The Verified Account Code Table may be initialized to set all data fields to default values.
    If the Account Code contains fewer than 12 digits, dial [] to return to the intercom 
    dial tone.
    Table 2-1: Verified Account Code Table Defaults
    Program 
    CodeFlexible
    ButtonFeaturesDefault Value
    (after initialization)
    FLASH 31 VERIFIED ACCOUNT CODES
    1 Account Code None
    2 Class of Service None
    3 Delete Code N/A
    4Erase Digits N/A 
    						
    							Account Codes2-13
    Features and Operation
    Programming Steps
    1. Press the INITIALIZE ACCT CODES flexible button (FLASH 80, Button #14). The following 
    message displays:
    2. Press the HOLD button. A confirmation tone sounds.
    Print Verified Account Codes
    Description
    The Print Verified Account Codes command dumps the entire database as a permanent 
    record which can serve as a hardcopy of the database. The system baud rate must match that 
    of the printer or receiving device.
    Figure 2-2: Verified Account Codes Printout
    Programming Steps
    1. Press the PRINT ACCT CODES flexible button (FLASH 85, Button #15). The following 
    message displays:
    2. To print the VERIFIED ACCT CODES, press the HOLD button. The following message 
    displays:
    When the system finishes sending the requested information to the printer, a 
    confirmation tone sounds.
    INITIALIZE   ACCT   CODES
    PRESS   HOLD
    ACCOUNT CODE TABLE 11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##26
    27
    28
    29
    30
    31
    32
    33
    34
    35
    36
    37
    38
    39
    40##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ## ENTRY
    -----COS
    ---DGTS
    ----
    00
    01
    02
    03
    04
    05
    06
    07
    08
    09
    10##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ##
    ... and so on through 249
    PRINT  ACCT  CODES
    PRESS  HOLD
    PRINTING  ACCT  CODES 
    						
    							2-14 Answering Machine Emulation
    Features and Operation
    Answering Machine Emulation
    Description
    When a call is sent to a voice mailbox, the station associated with that can press a 
    preprogrammed button to listen to the caller leaving the voice mail message. If the mailbox 
    owner decides to speak with the caller, the owner can press the preprogrammed button to 
    be connected to the caller.
    Two methods of notification are available, Ring Mode or Speaker Mode. The preprogrammed 
    button type (654+0=Ring Mode, 654+1=Spkr Mode) defines the operation mode.
    EXAMPLE -- Station A user places their phone in the answering machine mode by pressing 
    the flexible button programmed on the telephone. The button light is solid red. Whatever 
    button type is assigned on the telephone defines the operation mode of the feature.
    When an incoming CO call rings at a station and forwards (except busy type) to the station’s 
    voice mailbox:
    In RING MODE, the preprogrammed answering machine flexible button flashes at 
    480 ipm red while the caller is in the owner’s mailbox. The mailbox owner presses the 
    preprogrammed flashing button and the audio is broadcast over the speaker of the 
    keyset. The mute key is enabled on the keyset at this point. The LED light is solid green.
    In SPKR MODE, the voice mail message is broadcast over the speaker. The mute key is 
    enabled on the keyset and the LED light is solid green.
    Display Messages
    When a call is ringing the station in ring mode, this message displays:
    When a station is monitoring the caller in VM, this message displays:
    Operation
    To set the Operation Mode:
    1. Press [SPEED] + [SPEED].
    2. Press the desired flexible button for programming.
    3. Dial [654] + [0] to select the ring mode or dial [654] + [1] to select the speaker mode.
     A confirmation tone sounds.
    SCREENING RING
    MMM DDYY HH:MM am
    SCREENING
    MMM DD YY HH:MM am
    Answering Machine Emulation only operates on Station No Answer Call  Forwarding. 
    						
    							Attendant Assignment/Features 2-15
    Features and Operation
    The Mailbox Owner has the following options when a call is sent to a voice mailbox:
    To leave the caller in the voice mail and stop the speaker broadcast, press the ON/OFF 
    button. The mailbox owner can continue to listen to the message being left without 
    taking action at their keyset. When the caller disconnects after leaving the voice mail 
    message, the button returns to solid red and the keyset returns to idle.
    To talk to the par ty leaving the message, press the MUTE key. The station remains in the 
    CONF mode, and the caller hears the voicemail and the station user.
    To  p i c k  u p  t h e  c a l l, press the ANSWERING MACHINE EMULATION flexible button. When 
    the call is picked up, the voice mail system disconnects from the call, and the voice mail 
    port returns to the idle (waiting) state. The caller is in a normal talk state with the CO 
    caller.
    SINGLE LINE TELEPHONE
    Answering Machine Emulation cannot be used with Single Line Telephones.
    Conditions
    » The user must have a digital Keyset.
    » Keyset users must preprogram an ANSWERING MACHINE EMULATION flexible button.
    » After the in-band digits are sent to the voice mail, the station’s flexible button status is 
    checked. The feature is executed based on this check. The result of the check is as follows:
    Inactive = no feature operation executed
    Active = feature executed as per button function (ring mode or speaker mode)
    » An idle station can press the flexible button to go to the inactive mode. The LED 
    extinguishes and no answer machine calls are presented to the station.
    » When button is programmed at the station, it is in the inactive mode (LED extinguishes).
    » If the station user answers the call, the normal CO line LCD window displays. The call 
    timer shows the elapsed time including the time the caller was in VM. The call timer does 
    not start at 0 in this case.
    Attendant Assignment/Features
    Refer to Chapter 3, Attendant Features and Operation. 
    						
    							2-16Automatic Privacy
    Features and Operation
    Automatic Privacy
    Description
    Privacy is automatically provided on all calls. If one station is conversing, another station 
    cannot intrude on that line.
    The Automatic Privacy feature can be disabled, allowing up to seven other stations to join in 
    on existing CO line conversations. Refer to “Privacy Release” on page 2-216 for details.
    Background Music
    Description
    Each digital telephone user may receive music over their speaker when an optional music 
    source is connected to the system. The Background Music feature can be allowed or denied 
    on a system-wide basis by programming. The system can be programmed to let stations 
    activate their Background Music, in addition to Music-On-Hold.
    Programming Steps
    1. Press the BACKGROUND MUSIC flexible button (FLASH 05, Button #6).
    2. Enter a valid number (0 or 1) that corresponds with the following:
    [0] = Disabled or [1] = Enabled
    3. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … Background Music channel is enabled.
    Operation
    1. Dial [632] on the dial pad or press the preprogrammed flexible button. Enter [1] for ON or 
    [0] for OFF on the dial pad.
     -or-
    Use the Soft Key’s BGM option as a toggle to turn background music on or off.
    Confirmation tone sounds.
    Disabling of the privacy feature may be limited by federal, state or local law, so 
    check the relevant laws in your area before disabling privacy.
    BACKGROUND  MUSIC 0-1
    ENABLED
    0:OFF 1:CH-1
    MMM DD YY HH:MM am 
    						
    							Battery Backup (Memory)2-17
    Features and Operation
    2. Press the Volume Bar to change the volume. The following message displays:
    SINGLE LINE TELEPHONE
    The background music feature is not compatible with single line telephones.
    Conditions
    » When you pick up the handset or press the ON/OFF button, music automatically 
    discontinues.
    » When the headset is enabled, BGM discontinues.
    » A music source must be connected to the BGM/MOH connector.
    Battery Backup (Memory)
    Description
    A lithium battery is located on the Main Board Unit (MBU) to protect system memory in case 
    of commercial power outage or the system power being turned off for a time period.
    Battery Backup Memory retains all system features including system and station speed dial 
    during a power outage.
    Baud Rate Assignments
    Description
    The two RS-232 connectors on the BKSU can support features such as SMDR, ICLID, or remote 
    programming.
    PORT #1 -- First RS-232C port on the BKSU
    PORT #2 -- Second RS-232C port on the BKSU
    PORT #3 -- Optional modem
    SPEAKER BGM [#########]
    MMM DD YY HH:MM am
    PORT #1
    BKSUPORT #2
    BKSUPORT #3
    MODEM
    1Q2W3E4R
    5T6Y7U8I 
    						
    							2-18Call Back
    Features and Operation
    Programming Steps
    Press FLASH and dial [15]. The first button is lit and ready for programming Port #1. The 
    following message displays:
    1. Press the desired PORT # flexible button (Buttons #1, #2, or #3) to select the port to 
    program.
    2. Enter a 1-digit number for the baud rate:
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT . . . Ports #1, #2, and #3 are set at the 9600 baud rate. The highest connection rate 
    for ports #1 and #2 is 9600 baud, but the system will connect at lower speeds if necessary.
    Call Back
    The two types of Call Back are Manual Call Back and Automatic Call Back.
    Manual Callback
    Description
    A station can initiate a call back request to another busy station. Once that station becomes 
    idle, the station that left the call back request is signaled.
    Operation
    If you dial a telephone that is busy and want to activate Call Back:
    1. Press the preprogrammed CALL BACK button or use the Soft Key’s CALL-BK option.
    2. Hang up.
    When the busy station hangs up, you are signaled.
    3. Answer the call; station you called is then signaled. (If your station is busy when signaled, 
    an automatic MSG is left at your phone).
    PORT BAUD
    1 9600
    [1] = 150 Baud [5] = 2400 Baud
    [2] = 300 Baud [6] = 4800 Baud
    [3] = 600 Baud [7] = 9600 Baud
    [4] = 1200 Baud
    The optional modem (port 3) has a fixed baud rate of 9600.
    A Call Back Request is automatically invoked anytime a user listens to the 
    intercom busy tone for a preset period of time.
    Only one Call Back request can be left at a station; the second request is converted 
    to a message wait call back request. 
    						
    							Call Back2-19
    Features and Operation
    SINGLE LINE TELEPHONE
    If you dial a telephone that is busy and want to leave a Call Back indication:
    1. Briefly depress and release the hookswitch.
    2. Dial [622] and replace the handset.
    Call Back Button Flash Rate
    Description
    The Call Back Button flash rate is the rate at which the Call Back button flashes when a station 
    at which you left a call back request becomes available. This flash rate can be programmed to 
    29 different options identified in the flash rate table. This enables the programmer to 
    customize the key system configuration to desired flash rates.
    Programming Steps
    1. Press the CALL BACK BTN flexible button (FLASH 07, Button #16). The following 
    message displays:
    2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
    options (refer to Table 2-14 on page 2-148).
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT … Call Back Button flash rate is set for a Red 120 ipm Flash (10).
    Automatic Call Back Timer
    Description
    The Automatic Call Back Timer invokes a call back anytime a user listens to a busy tone for a 
    programmable period of time. The Automatic Call Back Timer can be set to 00-99 seconds.
    A value of 00 disables the timer. An Automatic Call Back does not occur when the timer is 
    disabled.
    Programming Steps
    1. Press the AUTO CALL BACK TIMER flexible button (FLASH 01, Button #17). The following 
    message displays:
    2. Enter a valid number on the dial pad that corresponds to 00-99 seconds in 1-second 
    increments.
    Only one Call Back request can be left at a station; the second request will convert 
    to a message waiting request.
    CALL  BACK  BTN 00-28
    RED  120  IPM  FLASH
    AUTO  CALL  BACK 00-99
    03 
    						
    							2-20Call Back
    Features and Operation
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT … Automatic Call Back Timer is set for 03 seconds (enabled).
    Auto Callback - DSS/BLF
    Description
    The Auto Callback DSS/BLF flash rate is the rate at which a DSS button of a station returning 
    your call back flashes. This flash rate can be programmed to 29 different options identified in 
    the flash rate table. This enables the programmer to customize the key system configuration 
    to desired flash rates.
    Programming Steps
    1. Press the AUTO CBCK – DSS/BLF flexible button (FLASH 07, Button #7). The following 
    message displays:
    2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
    options (refer to Table 2-14 on page 2-148).
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT … Auto Callback DSS/BLF flash rate is set for a Red 120 ipm Flash (10).
    Message Callback - DSS/BLF Flash Rate
    Description
    The Message Call Back DSS/BLF flash rate is the rate at which a DSS button of a station 
    returning your message flashes. This flash rate can be programmed to 29 different options 
    identified in the flash rate table. This enables the programmer to customize the key system 
    configuration to desired flash rates.
    Programming Steps
    1. Press the MSG CBCK / DSS/BLF flexible button (FLASH 07, Button #5). The following 
    message displays:
    2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
    options (refer to Table 2-14 on page 2-148).
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT … Message Callback DSS/BLF flash rate is set for a Red 120 ipm Flutter (11).
    AUTO  CBCK  DSS / BLF 00-28
    RED  120  IPM  FLASH
    MSG CBCK / DSS / BLF 00-28
    RED  120  IPM  FLUTTER 
    						
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