Vodavi Starplus Sts Key Systems Programming Operation Manual

							Repeat Redial2-221
Features and Operation
Repeat Redial
Description
The Repeat Redial feature allows a digital key station to press a flexible button and redial a 
busy or no-answer number after a specific interval. The user is signaled via a queue call back 
indication.
The RPT REDIAL flexible button flashes at the call back rate of 120 ipm for 15 seconds. If the 
station:

Doesn’t answer within the 15 seconds, the call back is canceled. The system retains the 
last call the user made.

Is busy on an internal/external call when the Redial queue call back occurs, the call back 
does not occur until the user goes on-hook.
The user must enter a Redial Timer value when invoking this feature. This value is from 
006-999 seconds. A 2-minute interval is entered as 120.
Programming Steps
1. Press the RPT REDIAL flexible button (FLASH 02, Button #1). The following message 
displays:
2. Enter a valid number that corresponds to 006-999 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Repeat Redial Timer is set for 1 minute (60) and is variable from 006-999 seconds.
Operation
A keyset station user places a CO call and receives a Busy or No Answer:
1. Press the preprogrammed RPT REDIAL flexible button [643]. The LCD prompts the user for 
a timer value.
2. Enter a valid number (000-999 seconds) for the Repeat Redial Timer. Entry of 000 will 
cancel the Repeat Redial feature. Default value is 060 (one minute). A confirmation tone 
sounds and the station user goes on-hook. The flexible button LED lights steady.
When the timer expires, the station is signaled via a CO line queue indication on the RPT 
REDIAL flexible button. During the Queue Call Back, the LCD display indicates this is a 
Redial Call Back. Once line queue is answered, the LCD indicates an outgoing CO line 
display.
RPT REDIAL 006-999
060
ENTER RPT REDIAL TIMER:
XXX 000-999 
						

							2-222Relay Programming
Features and Operation
To activate a redial:
Press the preprogrammed REDIAL flexible button,
-or-
Press the ON/OFF button,
-or-
Lift the handset, line is seized and number is dialed. If the user receives a busy/no answer, 
they may repeat the step to activate another redial.
To cancel the operation:
Press the preprogrammed REDIAL flexible button. A confirmation tone sounds and the Auto 
Redial function is cancelled.

SINGLE LINE TELEPHONE
Not applicable
Conditions
» Once the user presses the preprogrammed flexible button, the timer applies when the 
user enters a digit. After a digit is entered, the inter-digit timer applies between the digits.
Relay Programming
Description
There is one relay on the BKSU that can be programmed to perform certain functions. These 
functions are loud bell, external page control, RAN start, and CO Line control.
Programming Steps
1. Press FLASH and dial [14]. Button #1 is lit to indicate Relay #1 is selected. The following 
message displays:
YYYYYYYYYYYY = Ext Page Zone, LBC Sta XXX, Ran Start X, CO Control XX
RELAY
1

1Q
2W
3E
4R

5T
6Y
7U
8I
RELAY  1  TYPE
YYYYYYYYYYYY 
						

							Remote Administration2-223
Features and Operation
2. Enter one of the following sequences on the keypad:
[1] + [1] = External Page Zone
[2] + [1 through 8] = RAN Start (RAN Announcement Tables 1-8)
[3] + STA # = Loud Bell
[4] + CO # = CO Line Control
[0] =  Disables Relay
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Remote Administration
Description
The Remote Administration feature allows authorized personnel to access the administration 
programming via a terminal device (portable telephone device or personal computer with 
communications software package).
The feature permits the review and entry of the customer database in the same manner as via 
the digital telephone. The terminal device can be connected directly to the RS-232C 
connector on the Main Board Unit (MBU) on the STS, or can be accessed by a telephone 
modem linking the RS-232C connector (via a CO line) to a remote location. When entering 
the system remotely via a terminal device, access to the 9600 baud modem is available.
Program Mode Entry
Refer to “Program Mode Entry (Data Terminal or PC)” on page D-5.
Modem Answer Timer
Description
The Modem Answer Timer determines how long the On Board modem provides a carrier 
tone to a distant modem. If a connection is not made at the end of this timer, the On Board 
modem hangs up.
The Modem Answer Timer setting is variable from 25-999 seconds.
Programming Steps
1. Press the MODEM ANSWER TIMER flexible button (FLASH 02, Button #4). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 025-999 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Modem Answer Timer is set for 25 seconds.
The recommended connection rate  is 4800 baud when using a modem.
MODEM ANSWER T/O 025-999
25 
						

							2-224 Re mo t e Syste m Mo ni to r A n d  Mai n ten a n c e
Features and Operation
Database Upload/Download
Description
Database Upload/Download provides a maintenance facility which is added to the Remote 
Administration routine. This routine permits downloading of the database to a PC, when a 
software change is made or when the system must be initialized and reprogrammed.
The routine facilitates the programming of a database on an in-house system which can be 
downloaded to a PC, and then uploaded to a system in the field. After the system 
maintenance is completed, the file saved in the PC can then be uploaded to the system.
Refer to “Database Upload/Download Routine” on page D-6 for detailed instructions.
Remote System Monitor And Maintenance
Maintenance
Description
The Remote Maintenance feature allows the Interconnects’ technical staff to review the 
system configuration data and individual card slot configuration data. This can be done 
on-site using a data terminal or remotely using a modem to access a remote data terminal. 
When entering the system remotely via a terminal device, access to the 9600 baud modem is 
available.
Monitor
Description
The Remote Monitor feature provides remote access to the installed system for diagnostic 
purposes. These capabilities benefit Service personnel enabling them to support the end 
user remotely. Different levels of access, via password, allows authorized personnel to trace, 
monitor, and up-load critical information directly from the STS. This provides a more accurate 
means of acquiring system information that leads to a quick resolution of problems that may 
occur. This is all done without interfering with ongoing call processing or normal system 
operation, and in many cases may be performed without a site visit.
Capabilities reserved for this high-level troubleshooting also include:

Monitor Mode

Enable and Disable Event Trace

Dump Trace Buffer (Up-Load) 
						

							Ring Down / Hot Line / Off-Hook Preference 2-225
Features and Operation
Ring Down / Hot Line / Off-Hook Preference
Description
The Off-Hook Preference feature lets a key station user automatically have a flex button 
selected when going off-hook or when pressing the ON/OFF button. An SLT user may have a 
particular CO line or a CO line group selected automatically when going off-hook. This may 
be established in programming so that key station users can select and/or change their 
off-hook preference through the use of a dial code [691]+BB (01-24). Dialing [691]+00 
disables Off-Hook Preference. This user programmable preference may be allowed or denied 
in programming.
Auto Feature Access -- In addition to Auto Line Access, digital telephones have the ability to 
have their off-hook preference select a DSS or feature button upon going off-hook or 
pressing the ON/OFF button.
Auto Line Access -- Each station, key or SLT, may have their phone programmed to access a 
particular CO Line (such as a private line or a line from a group of CO lines) upon going 
off-hook. This is useful in Centrex or PBX applications when station users have dedicated 
lines. Outside line dial tone is received just by going off-hook, without the need to dial an 
access code.
Hot Line/Ring Down -- Each station, key or SLT, may be programmed to immediately call or 
ring down a particular station or outside number upon going off hook. This is done by 
programming the station’s Off-Hook Preference to activate a DSS or Speed Dial feature key. 
This feature can be overridden if the station user selects a CO line first when going off-hook.
Intercom Access -- When Off-hook Preference is enabled, at a key station, that station may 
still obtain intercom dial tone for accessing internal stations or other system features. This is 
done either by pressing a DSS button or dialing their own intercom station number prior to 
going off-hook.
User Programmable Preference -- Based on a station programmable option, digital 
telephones may be given the ability to enable, disable, or change their Off-hook Preference 
by dialing a code. This option can be denied in station programming on a per key station 
basis.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number.
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER 
						

							2-226 Ring Down / Hot Line / Off-Hook Preference
Features and Operation
2. Enter the range of fixed station numbers (100-149) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press button #20. The display updates to reflect current programming for Page B.
5. Press the OFF-HOOK PREF flexible button (Button #10). The following message displays:
6. Enter a valid button number (01–24) or (00) to indicate no specific button is preferred. 
(SLTs use [01] to enable or [00] to disable.)
7. Enter a 0 or 1 to disable/enable the Off-Hook Preference as follows:
[0] = Disables programmable preference so users may not change the off-hook 
preference as set in programming. Also use for SLT stations.
[1] = Enables programmable preference to key station users so that they may change the 
off-hook preference through a user dial code.
8. Press HOLD. A confirmation tone sounds and the display updates.
DEFAULT … The STS telephone can change its preference, but no button is assigned (00).
If HOLD is pressed without entering a station range, ALL stations are selected.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE B
ENTER  BUTTON  NUMBERSXXX      PAGE B
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
OFF HOOK  PREFENCE  BTN XXY
00   ENABLED 
						

							Ring Down / Hot Line / Off-Hook Preference 2-227
Features and Operation
Operation
If your phone has been programmed for Off-Hook Preference, you can access an outside line, 
or a feature by going off-hook or pressing the ON/OFF button. It simulates the depression of 
a specific button and can be programed by a station user or a database administration 
programmer using code [691] + the button number.
While Off-Hook Preference is enabled, you may access internal intercom dial tone as 
follows:
1. Press the preprogrammed ICM button,
-or-
Dial your intercom number. (Do not lift handset or press ON/OFF button before dialing 
intercom number.) LED lights steady and intercom dial tone sounds.
2. Dial an internal station or feature access code.
Off-Hook Preference Programming (Via a Station)
If your phone is programmed for Off-Hook Preference and you were given the ability to 
enable or change the prime flexible button:
1. Dial [691] on the dial pad.
2. Dial the desired button number. Refer to the following chart.
To disable Off-Hook Preference:
1. Dial [691] on the dial pad.
2. Dial [00] on the dial pad.

SINGLE LINE TELEPHONES
When establishing an Off-hook Preference for SLT stations, it is necessary to program the 
SLTs CO line or line group, to access when going off-hook. To program this, refer to “To assign 
a CO Line Group for an SLT (with off-hook preference):” on page 2-151.
Conditions
» Single line telephones can bypass Off-hook Preference by doing a hookflash and then 
dialing their extension number.
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.

01
02
03
04

05
06
07
08

09
10
11
12

13
14
15
16

17
18
19
20

21
22
23
24 
						

							2-228Save Number Redial (SNR)
Features and Operation
Save Number Redial (SNR)
Description
Any number dialed on an outside line can be saved permanently and used at any time. This 
number is saved until a new number is stored.
Operation
To save the last number dialed, either:
1. After placing an outside call, keep handset off-hook.
2. Press the SPEED button twice.
-or-
Use the Soft Key’s STORE NO option.
To dial a number that was saved (using the steps above), either:
Press the SPEED button, then dial the [

] button.
-or-
Use the Soft Key’s SNR option when in an idle condition.

System automatically selects the original line used to place the call and redials the 
number.

If that line is busy, the system automatically selects another line from the same group 
and redials the number.

If no lines are available in the same group, the station receives busy tone and can 
queue for a line.

If the station user preselects a line before activating SNR, the preselection overrides 
the line originally used.

SINGLE LINE TELEPHONE
Not applicable 
						

							School Zone2-229
Features and Operation
School Zone
Description
The School Zone feature allows a person at a station(s) specified as an Administrator to 
control incoming calls for all stations specified as a Classroom. The Administrator controls the 
type of call forwarding and the call forwarding destination.  Call forwarding types include All 
Call Forward, No Answer Call Forward, Busy Call Forward, and Busy / No Answer Call Forward. 
Valid call forwarding destinations include station numbers, hunt groups, UCD groups, and 
Voice Mail groups.
Stations to be included as part of the School Zone feature must be assigned in Admin 
programming as either an Administrator station or as a Classroom station. After these 
assignments have been established, the Administrator can easily control call forwarding for 
the specified Classroom stations by using feature code 630.
School Zone call forwarding can also be controlled through the use of FLASH 09 in 
administrative programming.
Programming Steps
SCHOOL ZONE STATION ASSIGNMENTS
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number 
						

							2-230School Zone
Features and Operation
4. Press button #20. The display updates to reflect current programming for Page B.
5. Press the SCHOOL ZONE flexible button (Button #7). The following message displays:
6. Dial a valid number (0-2) to assign a station as an Administrator, Classroom, or as neither.
0 = Disabled (neither Administrator or Classroom)
1 = Administrator
2  = Classroom
7. Press [HOLD]. A confirmation tone sounds.
DEFAULT … All stations are disabled (not assigned as an Administrator or a Classroom).
CONTROL SCHOOL ZONE CALL FORWARDING
1. Press FLASH and dial [09].
2. Press the SCHOOL MODE flexible button (Button #10). The following message displays:
3. Dial a valid call forwarding condition code (0 or 6-9).
0 = Disabled 8 = Busy Call Forward
6 = All Call Forward 9 = Busy / No Answer Call Fwd
7 = No Answer Call Forward
4. Press [HOLD]. A confirmation tone sounds.
5. Press the SCHOOL FORWARD DEST flexible button (Button #11). The following message 
displays:
6. Enter a valid destination number. Valid entries include station numbers, hunt groups, 
UCD groups, and Voice Mail groups.
7. Press [HOLD]. A confirmation tone sounds.
DEFAULT … The School Mode is Disabled (0) and the School Forward Destination is not 
assigned (####).
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE B
ENTER  BUTTON  NUMBERSXXX      PAGE B
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
SCHOOL ZONE 0-2
DISABLED
SCHOOL MODE 0, 6, 7, 8, 9
DISABLED
SCHOOL FORWARD DEST
 ####