Home
>
Vodavi
>
Communications System
>
Vodavi Starplus Sts Key Systems Programming Operation Manual
Vodavi Starplus Sts Key Systems Programming Operation Manual
Have a look at the manual Vodavi Starplus Sts Key Systems Programming Operation Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 346
3-14 Attendant Setting Time and Date
Attendant Features and Operation
Attendant Setting Time and Date
Description
The System Time/Date must be set in admin programming or by the first programmed
Attendant using feature code 692.
Programming Steps
To set the time and date that appears on display telephones:
1. Press FLASH and dial [11]. The following message displays:
MM M = Month
DD = Day
YY = Year
HH= Hour
MM = Minute
2. Choose display format by pressing the appropriate button in the flexible button...](http://img.usermanuals.tech/thumb/5735/87020/w64_voldavi-starplus-sts-programming-operation-ver-1-0_d-345.png "Page 346
3-14 Attendant Setting Time and Date
Attendant Features and Operation
Attendant Setting Time and Date
Description
The System Time/Date must be set in admin programming or by the first programmed
Attendant using feature code 692.
Programming Steps
To set the time and date that appears on display telephones:
1. Press FLASH and dial [11]. The following message displays:
MM M = Month
DD = Day
YY = Year
HH= Hour
MM = Minute
2. Choose display format by pressing the appropriate button in the flexible button...")
![Page 347
Attendant Station Assignment3-15
Attendant Features and Operation
Operation
1. Dial [692] on the dial pad. A confirmation tone sounds.
2. Enter date and time as follows: YYMMDDHHMM
When the correct number of digits are entered, a confirmation tone sounds.
3. Press the ON/OFF button to OFF to update the display.
Attendant Station Assignment
Description
Any three Digital Telephones in the system can be assigned as Attendant stations. These
stations receive recalls and can place the system into Night...](http://img.usermanuals.tech/thumb/5735/87020/w64_voldavi-starplus-sts-programming-operation-ver-1-0_d-346.png "Page 347
Attendant Station Assignment3-15
Attendant Features and Operation
Operation
1. Dial [692] on the dial pad. A confirmation tone sounds.
2. Enter date and time as follows: YYMMDDHHMM
When the correct number of digits are entered, a confirmation tone sounds.
3. Press the ON/OFF button to OFF to update the display.
Attendant Station Assignment
Description
Any three Digital Telephones in the system can be assigned as Attendant stations. These
stations receive recalls and can place the system into Night...")
![Page 349
Attendant Voice Mail Alarm Clear 3-17
Attendant Features and Operation
Attendant Voice Mail Alarm Clear
Description
The Attendant display shows an alarm condition when the system detects that the digital
voice mail is out of service.
Operation
The attendant can dial feature code [656] to clear any alarm from the display. It will not clear
the condition, just clear the display.
DSS/BLF Console with Map
Description
An optional Direct Station Selector (DSS) console is available which may be associated...](http://img.usermanuals.tech/thumb/5735/87020/w64_voldavi-starplus-sts-programming-operation-ver-1-0_d-348.png "Page 349
Attendant Voice Mail Alarm Clear 3-17
Attendant Features and Operation
Attendant Voice Mail Alarm Clear
Description
The Attendant display shows an alarm condition when the system detects that the digital
voice mail is out of service.
Operation
The attendant can dial feature code [656] to clear any alarm from the display. It will not clear
the condition, just clear the display.
DSS/BLF Console with Map
Description
An optional Direct Station Selector (DSS) console is available which may be associated...")
![Page 353
Display Timer3-21
Attendant Features and Operation
Station ID for DSS/BLF Console With Map
Description
Each system port must be programmed to identify the type of station that operate on that
port. Each station type must be identified.
Programming Steps
1. Press the STATION ID flexible button (FLASH 50, Page B, Button #1).
2. Dial [1-3] on the dial pad to identify the desired DSS map number (refer to “Mapping
Options” on page 3-18).
3. Enter a valid station number to which the DSS/BLF Console is...](http://img.usermanuals.tech/thumb/5735/87020/w64_voldavi-starplus-sts-programming-operation-ver-1-0_d-352.png "Page 353
Display Timer3-21
Attendant Features and Operation
Station ID for DSS/BLF Console With Map
Description
Each system port must be programmed to identify the type of station that operate on that
port. Each station type must be identified.
Programming Steps
1. Press the STATION ID flexible button (FLASH 50, Page B, Button #1).
2. Dial [1-3] on the dial pad to identify the desired DSS map number (refer to “Mapping
Options” on page 3-18).
3. Enter a valid station number to which the DSS/BLF Console is...")
DSS/BLF Console with Map3-19 Attendant Features and Operation DSS Console Map #2 -- by default has 48 Stations, 100–147. All buttons are flexible and can be changed by the station user. This map can be duplicated on another DSS/BLF console and assigned to the same station. Figure 3-3: DSS Console Map #2 100 101 102 103 104 105106 107 108 109 110111 112 113 114115 116 117 118119 120 121 122123 124 125 126127 128 129 130131 132 133 134135 136 137 138139 140 141 142143 144145 146 147
3-20DSS/BLF Console with Map Attendant Features and Operation DSS Console Map #3 -- by default, CO Lines 1-28 appear in sequential order. Figure 3-4: DSS Console Map #3 CO1 CO2 CO3 CO4 CO5 CO6CO7 CO8 CO9 CO10 CO11CO12 CO13 CO14 CO15CO16 CO17 CO18 CO19CO20 CO21 CO22 CO23CO24 CO 25 CO26 CO27CO28
Display Timer3-21 Attendant Features and Operation Station ID for DSS/BLF Console With Map Description Each system port must be programmed to identify the type of station that operate on that port. Each station type must be identified. Programming Steps 1. Press the STATION ID flexible button (FLASH 50, Page B, Button #1). 2. Dial [1-3] on the dial pad to identify the desired DSS map number (refer to “Mapping Options” on page 3-18). 3. Enter a valid station number to which the DSS/BLF Console is associated. 4. Press HOLD to save the entry. A confirmation tone sounds and the display updates. X = 1-2 XXX = Station Number Display Timer Description The Attendant Display Timer changes the way in which multiple calls ringing at the Attendant station are displayed. If two calls are ringing at an Attendant station, when the station goes off hook, the first call is answered. The LCD display then updates to show the second call that is ringing, which sometimes does not allow the station to view the current call’s LCD information. The display timer keeps the current call’s information on the LCD for a programmable time period before showing any other calls ringing in at the time. The Attendant Display Timer setting is variable from 00-99 seconds. Programming Steps 1. Press the ATTENDANT DISPLAY TIMER flexible button (FLASH 02, Button #2). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 00-99 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Attendant Display Timer is set for 1 second. When identifying a station as a DSS/BLF console, you must also enter the station number of the key telephone to which the DSS/BLF console is associated. To associate a DSS console with Station 100, the entry would be 1100 [HOLD]. STATION ID 0-8 KEYSET - STS 24BTN STATION ID 0-8 DSS MAP X ASSOC XXX AT TENDANT DISPLAY 00-99 01
3-22 IC LI D Ca l l Ma n a g em en t Ta b l es Attendant Features and Operation ICLID Call Management Tables Description Two ICLID Call Management Tables are maintained in the system. These tables consist of an Answered Call Management Table and an Unanswered Call Management Table. Each have a 100-entry capacity. Answered Call Management Table Description The Answered ICLID Table feature adds a table that captures the ICLID calls that were answered. The table can store up to 100 entries of the most recently answered ICLID calls. A station may dial a unique access code to view the entries, scroll through the entries, and dial a desired entry back. The table displays the number as well as the station that answered the call. Operation This table may be accessed from any user station display phone so the answered calls may be reviewed and handled by the end user. Any Attendant station(s) can delete a table entry, one entry at a time. Upon entering the review process, the functions available to a phone are: Conditions » Telco must activate Caller ID service. » Auto Attendant calls are considered answered. Table 3-2: ICLID Answered Call Management Function Button Go to beginning of table Dial Code 659 Toggle between Name/Number MUTE Step to next table entry HOLD Delete table entry (Attendant only) FLASH Exit table review function ON/OFF Step to previous table entry TRANSFER Call Back SPEED
ICLID Call Management Tables 3-23 Attendant Features and Operation Unanswered Call Management Table Description An Unanswered Call Management Table with 100-entry capacity is maintained in the system. The calling number/name information pertaining to any unanswered call is placed in this table at the time the system determines the call was abandoned. This table may be accessed from any display telephone to review unanswered calls. Only an Attendant station(s) can delete an entry from this table. Operation This table may be accessed from any station display phone so that the unanswered calls may be reviewed and handled by the end user. Upon entering the review process, the functions available to a phone are: Conditions » Telco must activate Caller ID service. » Auto Attendant calls are considered answered. Table 3-3: ICLID Unanswered Call Management Function Button Go to beginning of table Dial Code 635 Toggle between Name/Number MUTE Step to next table entry HOLD Delete table entry (Attendant only) FLASH Exit table review function ON/OFF Step to previous table entry TRANSFER Call Back SPEED
3-24Recall Attendant Features and Operation Recall Description A held CO call left unattended by a station recalls the Attendant(s) after a programmable time period elapses. A recalling CO line flashes at a distinctive rate and has an LCD display that identifies the originating station of the unanswered call. Operation To answer a recall, press OUTSIDE LINE button that is flashing at a very fast rate. Conditions » Recall does not apply to intercom calls placed on hold. Attendant Recall Timer Description The Attendant Recall Timer determines the time a recalling call rings at the attendant station(s) before the system releases the line. When a CO Line recalls to the Attendant station and is still unanswered, the system releases the line at the expiration of this timer and automatically places the line to an idle condition. The Attendant Recall Timer setting is variable from 00–60 minutes. An entry of 00 causes the Attendant(s) station to ring until answered. Programming Steps 1. Press the ATTENDANT RECALL TIMER flexible button (FLASH 01, Button #3). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 00-60 minutes. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Attendant Recall Timer is set for 1 minute. Release Button Description The Release Button feature lets the station user disconnect calls while off-hook (on handset, not speakerphone), speeding up call handling time. While off-hook (on handset, not speakerphone) on an intercom call, transfer sequence, page announcement, or CO call: Press the preprogrammed RELEASE button [641] to terminate intercom call, transfer sequence, page announcement or CO call. ATND RECALL TIMER 00-60 01
Speed Dial - System Storing3-25 Attendant Features and Operation Speed Dial - System Storing System Speed numbers must be entered by the first programmed Attendant. If no Attendant is specified, enter at Station 100. 1. Press SPEED once, then press desired outside line key; or select an outside line automatically by pressing the SPEED button twice. 2. Dial the System Speed bin location (9020-9099). 3. Dial telephone number. 4. Press the SPEED button. 5. Hang up. Pressing the TRANS button during number entry initiates a Pulse-To-Tone switchover. Pressing the HOLD button during number entry inserts a Pause. Pressing the FLASH key inserts a Flash into the speed number. Pressing the TRANS button as the first entry in the speed bin inserts a no-display character causing the numbers stored in the bin not to display on the Digital Telephones when the bin is accessed. Speed Bin numbers 9060-9099 are NOT monitored by Toll Restriction.
3-26Speed Dial - System Storing Attendant Features and Operation
4 Uniform Call Distribution This chapter covers the topic of Uniform Call Distribution (UCD).