Toshiba Voice Processing Vp100 Installation And Maintenance Manual

							INSTALLATION 
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4.2 INSTALLATION REQUIREMENTS 
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__ .- 
The VP 100 installation involves: 
b Mounting the VP 100 cabinet. 
b Connecting PBX esrsnsions to the VP 100 ports. 
l Connecting power to the cabinet. 
l Installing the configuration database. 
l Updating the data base for both the VP 100 and the PBX. 
l Dedicating trunks in the PBX to the VP 100 hunt or distribution group (for primary answer). - _ 
l Testing. 
Installation personnel should be familiar with the data format and change_ procedures of the PBX. 
_. - 
-For further explanation, refer to the PREPARING THE PHONE SYSTEM chapter in this manual. 
Site Requirements Install the VP 100 cabinet in a dust free location. Keep it separated from 
other equipment that may produce heat or generate strong magnetic fields. 
If space and environment permit, install the VP 100 in the telephone 
equipment room. 
Power Requirements No adjustments to the VP 100 power supply are necessary. The system 
automatically detects whether power is AC or DC. The VP 100 is polarity 
insensitive. 
. IMPORTANT SAFETY INSTRUCTIONS 
SAVE-THESE INSTRUCTIONS 
To conform to the safety agency grounding requirements use the power cord 
provided. This power cord complies with the following UL requirement: 
“An equipment grounding conductor that is not smaller inSsize than the 
ungrounded branch-circuit supply conductors, is to be installed as part of the 
circuit that supplies the product or system. Bare, covered or insulated 
grounding conductors are acceptable. Individually covered or insulated 
equipment grounding conductors shall have a continuous outer finish that is 
either green, or green with one or more yellow stripes. The equipment 
grounding conductor is to be connected to ground at the service equipmenr.-‘ 
Verify that the wall power outlet conforms to the following UL requirement: 
“The attachment-plug receptacles in the vicinity of the product or system are 
all to be of a grounding type, and the equipment grounding conductors serving 
these receptacles are to be connected to earth ground at the service 
equipment.” 
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AC Power It is best to power the system from a dedicated, separate circuit. If rhis is 
Requirements not possible, make sure the circuit is free of large motorized equipment, 
_.. 
, 
such as copy machines, and that it is protected by a fuse or bre&er. Make _ 
sure the power receptacle is grounded and within five feet of the cabinet. . 
Plug one end of the AC power cord into the VP 100 IEC! connector and 
the other end into the AC receptacle. Turn ON input power. 
DC Power 
Requirements The VP 100 may be pow.ered from a 48 volt DC pow& source. The 
installer must provide a power cable which plugs into the-VP 100 IEC 
connector and connects to the customer’s DC power source. A 16 XWG 
cable, no longer than 10 feet (3 meters), is recommended. 
Othei dequired 
Equipment Each VP 100 port is connected via a modular line cord to a standard ’ 
modular telephone jack connected to a PBX extension (station). Supply 
onk line cord with RJ 11 connectors (male-male) at each end for each port. 
Each line cord must be of sufficient length to reach between the VP 100’s 
line cord and PBX extension jack without undue stretching or tension. 
A terminal, used for configuration installation and update, must be 
available at the customer site. A Configuration Applications Terminal 
(CAT) is recommended. A printer should be available for making a hard 
copy of the software configuration. In addition, an RS-232C null modem 
cadle is required to connect the terminal to the VP 100. Refer to the 
TERMINAL COMMUNICATIONS section of this chapter for more 
details. The following is a list of required equipment. 
./ ! 
Table 4-1 Installation Equipment Required 
Item Quantity 
Modular line cords, male-male, 4 wire 1 cord/pan 
RJl 
1 (or equivalent) modular line jacks 1 jacWpon 
ASCII tgrminal (CAT, CRT and printer, or 1 
hardcopy terminal.) 
RS-232C null modem cable for terminal or 1 
printer 
0 
#8 x 1” pan head screws for wall-mounting’ 4 
#l Phillips type screw driver 1 
Refer to Table 4-5 for additional equipment needed for testing. 
1. Screw head not tc~ k more than .35”. Be wre you have everything necessary if molly-bolts are required to mount tht 
VP 100 cabinet. 
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							INSTALLATION 
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-- 4.3 PBX PREPARATION 
Instructions for preparing the PBX for the installation of the VP 100 are covered in PREPXRISG _ 
.- 
THE PHONE SYSTEM in this manual.’ Refe; to that chapter for: 
b PBX database changes. 
l Setting up hunt groups 
l Directing trunks to the VP 100. 
Before continuing with the installation, be sure that the appropriate PBX changes have been made 
and tested. 
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4.4 TERMINAL COMMUNICATIONS 
.- 
-. The VP 100 is designed IO communicate with the Configuration Application Terminal (CxT) or 
with any standard ASCII terminal. Within this section, the word “terminal” is used to refer to the 
actual machine used to communicate with the VP 100. 
. 
n Terminal installation 
l - 
The terminal is connected to the VP 100 using an RS-232C Null modem cable. Attach the 
9-pin connector to the jack labelled “Term 1” on the VP 100. 
A standard ASCII terminal should be setup as follows: 
l EVEN parity. 
l 7 data bits, 1 stop bit. 
_. 
0 
X-ON/X-OFF handshaking protocol. 
l Valid baud rates: 300,600, 1200,2400,4800, 9600, 19200, and 38400. 
GY A terminal does 
not have to be connected for normal operation. Once the VP 100 has 
initially been installed and configured, it continues to operate without requiring any user 
intervention over a terminal. This includes rebooting after a power outage. 
i 
> 
_. 
n Toshiba Recommended ASCII Terminals 
The following are ASCII terminals that can be used with the VP 100. 
l TI Silent 700 or 703. . 
0 Hazeltine Model 1410. 
0 
Hewlett Packard Models 2621A/P, 2631A. 
l Lear Siegler Model ADM-3A. 
0 Wyse Model WJ--50. 0 TeleVideo Terminal Model 950. 
0 Panasonic DXD- 11. 
l Falco 5500e,“500e. 
Two laptops that can be used with the VP 100 are Toshiba T1600, and Zenith SupersPort 2286. 
W RS-232C Pinouts and Cables 
Toshiba provides two interface cables for the VP 100: 
l Laptop Interface cable 
Part Number 5 
I o-0326-00 I 
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l Terminal Interface cable 
Part number 5 1 O-0327-001 
yJTsminal 2p!--< :: :p,de: ,, sther 
25 pin DCE device 
Both cables are forked; the single end connects to the laptop for the Laptop interface cable. or 
to a terminal for the Terminal interface cable. The 9-pin forked end connects to Term 
I of the 
VP 100. The 25pin forked end connects to a modem or other DCE device. .+ 
There are t\vo connectors for communicating with the VP 100: 
l TERM 1 Terminal Access. 
l TERM2 RS-232C Integration. 
-. - _ 
. 
The following table and figure show the complete RS-232C cable pinouts for connecting 
terminals, laptop PCs or external modems to the VP 100. It is recommended that the length of 
the RS-232C cable between the VP 100 and the other device be no greater than 50 feet_ 
Table 4-2 
RS-232C 
Pinouts for a 9 Pin Connector _) 
DB-9 Fin Number 
Signal Name Signal Function 
1 DCD Data Carrier Detect 
2 
RXD Receive Data 
3 TXD Transmit Data 
4 DTR 
Data Terminal Ready 
5 GND Signal Ground 
6 DSR 
. Data Set Ready 
7 RTS 
Request To Send 
8 CTS Clear To Send 
9 RI Ring Indicator (not used 
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Terminal (DB-25) 
(DTE Pinouts) 
,- 
Terminal (DB-9) 
(DTE Pinouts) 
lDCD* 
2 RXD 
3 TXD- 
4DTR . 
5 GND 
6 DSR 
7 RTS 
a CTS 
9 not used 
PC Laptop (DB-9) 
(DTE Pinouts) 
RXD2 4 
VP 100 (DB-9) 
(DTE Pinouts) 
b 2RXD 
. 
External Model (DB-25) . VP 100 (DB-9) 
(DCE Pinouts) (DTE Pinouts) 
DCD 8 b 1 DCD 
._ 
=. RXD 3 b ,2 RXD 
TXD2 4 3 TXD 
DTR20 4 4 DTR 
GND 7 5 GND 
DSR 6 b 6DSR 
RTS4 4 7 RTS 
CTS 5 + 8CTS 
RI 22 * 9 not used 
Figure 4-3 VP 100 Cable Connections 
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ESTABLISHING COMMUNICATIONS 
__ The VP 100 is designed to automatically detect the baud rate of the terrriinal. As described in .- SYSTEM STARTUP within the previous section of this chapter, the VP 100 looks for an -1 
character during the automatic baud rate detect phase of the system startup process. 
Once the VP 100 correctly determines and adjusts to the baud rate of the terminal, it continues to 
communicate at that baud rate until the Baud command is used to tell it to chang’e’ to another baud 
rate, or until the RS-232C cable is disconnected from the Term 1 connector of the VP 100. 
- _ If the RS-232C cable is removed and re-insert, from the Term 1 connector of the VP 100. 
communications with the VP 100 must be re-established. To do this, hold down the 11 
key 
on the terminal until the VP 100 system header message is displayed. (On some terminals, 
the (1 key is labelled FReturn] _) 
-SYSTF.M SO?TlWARE RELEASE A-XXX (MM/DDIyyt- ’ : 
DAY MMiDD HHMM:SS I992 ID XXX0l 
s/N:ooaMoo PBX: .- 
: -_-:< ,. -i 
.7. : . . . j_ _ 
(MODEM&iBLEDj.LisTLOGON: .- ___ 
._,. - 
.._. 
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							4-12 Installaion and h&intenan,ze Manual 
6. \Yait for the VP 100 to detect carrier from the modem and to display the system header 
rn=ssaoe. 
c L 
_r 
-- 7. Prsss [xi on the terminal to get the PASSWORD prompt, 
. 
8. 
T>-ps the password and press .[Enter to reach the @ prompt. 
To pro\-ide increased security for the VP 100, disable the internal modem. At the @ prompt. 
enter: 
.*- 
MOD DISABLE This bIocks access to the VP 100. Once the modem is.disabled. if 
logon is attempted by pressing @ 
q q m. the caller receives the error 
message 
“That command is not allowed.” 
To re-enable the internal modem. at the @ prompt, enter: 
MOD ENABLE This restores access to the VP 100 via the internal modem. 
- _ 
_ ._ Although the internal modem may be accessed through any of the line ports on the VP 100, 
only one caller may use the modem at any given time. If the internal modem is already in use or 
if a terminal is connected 
without the @ prompt displayed (e.g. in UPDATE or during a 
backup procedure), and logon is attempted by pressing H 0 
q H, the caller receives the error 
message: 
“That mailbox does not e,xist.” 
Remote Connection to the Internal Modem Using the CAT Program 
The following describes how to establish a remote connection with the internal modem of the 
VP 100 using the VP CAT program and the built in (or external) PC modem. A modem 
connection is necessary to perform any remote backup. 
Prerequisites All Toshiba-supplied software must be properly installed on the PC 
being used (VP CAT, VP 100 software, and VP 100 Prompts). Refer 
to CONFIGURATION APPLICATIONS TERMINAL in this manual. 
EiT It is assumed the CAT has been used successfully to backup a VP 100 system over a 
local (cabled) connection using COM PORT #l (or serial port A) and that the hardware 
and software are operating correctly. 
Hardware 
Requirements The modem used with the PC must be Hayes compatible (Bell 
standard type 212 or 103) and operate at 1200 and/or 300 baud. The 
PC can have an internal or built-in modem. however an external 
modem (with appropriate cable) can be used. The modem phone line 
may be a single line extension from a PBX or a dedicated loop start 
telephone line supplied by the local phone company. Final&. a 
standard 2500 touchtone telephone set and associated line cords may 
also be required. 
Internal Modem Internal modems built into PCs must be configured using the setup 
program and procedures provided with the computer. Refer to 
CONFIGURATION APPLICATIONS TERMINAL in this manual. 
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External Modem 
..- When using an external modem. attach a cable between CO5f PORT 
#I (or serial port A) and the modem (Refer to the modem ouysrs 
manual for specific information about any jumper and/or sw;!r:h 
settings.) Start the CAT program as chan?G the baud rate to 1100 
, 
baud. Refer to the CONFIGURATION APPLICATIONS 
TERMINAL, Changing the Baud Rate. for further instruction. 
, 
Phone Line 
Connection Attach one end of a line cord to the connector labeled LINE cn the 
modem and the other end to the telephone Iine RJll block. .%rach the 
2500 set to the modem connector labeled PHONEyLift the receiver 
and verify dial tone is present. If the phone line is a PBX extension. 
note the access number for an outside line (e.g. dial 
q follow-d by 
the phone number). 
CAT Start Up The following procedures explain how to start the CAT program 
Procedures when using a modem on COM PORT #2. - _ 
1. Turn ON the PC and allow the CAT program to start 
automatically. 
2. Select NO SYSTEM from the select system menu. 
3. Exit the program: IA’tl 
E. The DOS prompt C:\VMXCXT> is 
displayed. 
4. Restart the CAT program as follows: 
For Toshiba T1600 type: CAT/COM2/T1600 [I 
For Zenith SupersPort: CAT/COM2/Z286 [Enter 
For all other PC’s type: CATKOM2 I/ 
The switch “KOM2” instructs the CAT program to communicate 
with the device attached to COM port #2. The default (with no switch 
specified) is to communicate with COM port #I. 
Testing the Modem With the CAT program started. select (or add) the desired VP 100 
system using the Select System screen. Make sure the communication 
speed is 1200 baud (observe the status line at the bottom of the CAT 
screen). The following steps explain how to change the baud mte of 
the CAT program before you are connected to the VP 100. 
1. Type (Ajtl T to pop-up the terminal menu. 
2. Choose baud rate, then select 1200. 
Once in the terminal emulation mode, modem communication is 
enabled. 
3. Type: ATZ 
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The modem shouId respond with “OK.” If not. recheck the rerup 
options described above. 
-7 .- Establishing a There are two-methods of dialing a phone’number using a Ha)-es 
Remote 
Connection compatible modem and connecting with a remote VP 100 syrrem: 
automatic dial and manual dial. 
Automatic Dial Method .‘- 
There is an industry standard set of commands for controlling and 
communicating with a Hayes compatible modem. The follou-ing is a 
subset of these commands intended to quickly establish a remote 
. connection with a VP 100. The instructions below assume the VP 100 
js in the primary answer mode and will automatically answer an 
incoming phone call placed to a predetermined number. For 
secondary answering, refer to the manual dialing method. 
1. Type AT (1 The modem must respond with -‘OK.” 
2. Type AT2 (1 
The modem must respond with “OK.” 
This command resets the modem to 
default factory settings. 
3. Type ATDTxxxyyyyyyy,,,,###5 followed by (1 .-where 
xxx is the area code and yyyyyyy the phone number of the VP 
, 
100. The comma (.) introduces a delay to allow the network time 
1 
to connect and the VP 100 to answer before the “###5” tones are 
issued. 
. 
If the phone line is a PBX extension, the prefix code must be 
entered for an outside line (e.g. 9) before the area code and phone 
number of the VP 100. Comma (,) characters might need to be 
inserted or deleted to allow the proper time period to connect 
width the internal modem of the VP 100. Each comma (.) 
represents a delay of two seconds. 
4. The call was successful if the word CONNECT appears and the 
VP 100 system header is displayed on Ihe screen. Logon to the 
VP 100 at maintenance level and proceed with a remote 
configuration changes or backup (m 
B), as described in 
PROCEDURES in this manual. 
Manual Dialing Method 
If the aut0mati.c dialing method is unsuccessful. or when a VP 100 is 
not setup for primary answer, use the following method. 
1. Type AT I=) 
The modem must respond with -‘OK.” 
2. Type ATZ m 
The modem must respond with “OK.” 
This command resets the modern 
to 
default factory settings, .I 
Toshiba VP Systems Release 6.1 December, 1992